tech staffing
TRANSCRIPT
-1-4365 US hwy 1 South, Suite 105, Princeton NJ 085404365 US hwy 1 South, Suite 105, Princeton NJ 08540
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Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
This presentation, containing confidential information belonging to RIK Technologies Inc., is for use solely in connection with the recipient’s evaluation
of a potential business relationship with RIK Technologies and may not be copied, disclosed, or distributed to any third parties without RIK Tech's prior
written consent.
Copyright
Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
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RIK Technologies, a Certified Minority owned company, strives to be one of the premier Staff Augmentation providers in the industry. Our goal is to provide exceptional resources in Information Technology, Admin/Clerical, Management Professional, and Accounting fields to our clients while fulfilling their diversity needs.
Our Vision
Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
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Overview
RIK Technologies strives to be one of the premier Staff Augmentation solution providers in the industry.
• To serve as a resource to our clients by bringing people together into a seamless and viable solution.
• Cultivating long term customer focused relationships
VisionVision Objectives Objectives Strategies Strategies
To leverage industry expertise and solve current staffing needs by offering :
IT Staff
Clerical and Admin Staff
Management Professional Staff
Financial Staff
Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
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Specialized Service Offerings
Core ServicesCore Services IndustriesIndustries
Business Continuity Services
Data Management Services
Consolidation and Migration Services
Core Infrastructure Build for SAP Environments
Managed and Residency Services
Virtualization and Cloud Computing
Audit and Regulatory Compliance (SOX, SAS-70 and COBIT)
Financial Sector
Insurance
Pharmaceuticals
Health Care
Manufacturing
Banking
Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
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Guiding Philosophies
Customer FocusCustomer Focus
Market LeadershipMarket Leadership
Growth SolutionsGrowth Solutions
Deployment ExcellenceDeployment Excellence
Industry ExpertiseIndustry Expertise
Guiding PhilosophiesGuiding Philosophies
Provide the customer with an innovative solution to maximize ROI and reduce overall TCOProvide the customer with an innovative solution to maximize ROI and reduce overall TCO
Consistently improve IT solutions to exceed market expectationsConsistently improve IT solutions to exceed market expectations
Address business needs and focus on customer success Address business needs and focus on customer success
Innovative design and improved delivery of customer centric solutionsInnovative design and improved delivery of customer centric solutions
Leverage internal knowledge pool to develop data integration tools to serve client needsLeverage internal knowledge pool to develop data integration tools to serve client needs
Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
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Consulting Services
AgendaAgendaStaff Augmentation Practice
Consulting Organizational Chart
Service Quality Management
Resourcing and Recruiting
Service Level Agreements (SLAs)
Pricing Models
Our Clients
Our Partners
Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
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Staff Augmentation Practice
Staff AugmentationStaff Augmentation -Contract Staffing-Onsite/Offshore Staffing-Project Team Staffing-Contract to Hire Staffing-Permanent Staffing
Sub-contractingProjectsSub-contractingProjects
-Component or the entire projectTestingDetailed DesignCoding SupportKnowledge Transfer & Training
-Implementation services in multiple countries
RIK Tech Services
Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
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Expertise
Innovation
Global delivery model
Client
CPI
Flexibility
Excellent resource pool
Flexibility in business models
Continuous Process Improvement (CPI)
Knowledge of various markets ensures expertise
Competitive advantage from global delivery model
Innovative engagement models
ResourcePool
RIK Tech Services (cont.)
Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
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Consulting Organizational Chart
Chief Operating OfficerRecruitment
Chief Operating OfficerRecruitment
InfrastructureManagementRecruitment
IdentityManagementRecruitment
InformationTechnologyRecruitment
CommunicationTechnologyRecruitment
Recruitment TeamRecruitment Team Resource ManagementTeam
Resource ManagementTeam
Immigration ManagementTeam
Immigration ManagementTeam
Offshore(India)OnsiteOnsite RelationshipRelationship MentoringMentoring
Practice HeadSAP
Practice HeadJava
Practice Head.Net
Practice HeadSAS
Practice HeadOracle
OnsiteOnsite Offshore(India)
Practice HeadAudit & Compliance
Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
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Service Quality Management
Service Level Agreements (SLAs)RIK Tech's post-placement reviews Mentoring
Regular feedback Skill improvement initiativesApplication integration services
The following table provides the performance norms of service quality measurement:
Measurement criteria Commitment to clientResponse time to initial request (hours) 48 hrs - 72 hrs
Fill rate - Percent/Number of customer requests filled by the agreed date
80-85%
Percentage/Number of urgent requests filled within 24 hours
65-70%
Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
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Service Quality Management Process
Resources deliver superior outputs due to the following process-Pre-qualified resources -Initial trial period
Optional ten day trial period to check resource performance-RIK Technologies mentoring process
Meetings with client representatives to obtain feedback on resource performanceGuidance program based on the feedback
-TrainingPeriodic technical and behavioral training, based on client feedbacks
-Employee incentive policies
Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
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Resourcing and Recruiting
RIK Tech has a strong resourcing and the recruiting arm headquartered out of New Jersey Office in US
Depending on the combination of skills required, suitable candidates would be made available for screening within 24 to 48 hours from the time of request
Once a resource is identified and approved for a particular position, the placement could be made within 2 to 4 business days
A detailed background check is performed on all approved candidates
All the recruiters specialize in targeted technology areas
Capable of furnishing two fully qualified resumes per requirement
Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
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Resourcing and Recruiting (cont.)
The selection process-Resume screening-Initial assessment-Skill test-Technical interview by internal/external experts-HR Interview-Reference checking on a selective basis to verify claims and credentials-Issue of the offer
Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
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Resourcing and Recruiting (cont.)
Access to Vendor Management SystemsAccess to Vendor Management Systems
Requirements to reach ConsultantsRequirements to reach Consultants
Own candidate databaseOwn candidate database
Resume screeningResume screening
InterviewInterview
Hiring processHiring process
Submit resume to clientSubmit resume to client
Prepare work orderif candidate is selected
Prepare work orderif candidate is selected
Sub-contractor databaseSub-contractor database
Detailed background check by a qualified agencyDetailed background check by a qualified agency
Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
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Service Level Agreements (SLAs)
Measurement criteria-Quality of resumes-Timeliness of fulfillment-Quality of candidates -Ability to manage the demand-Timely availability of the right candidate
Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
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Pricing Models
The charges would be applied on the basis of any one of the following methods of rating
-Per hour-Monthly-Project-based-Fixed cost
Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
Our promises are real. Today, we have a growing list of deployments at prominent corporations
and partners, including the ones shown here:
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Our Partners & Clients