tech staffing

19
-1- 4365 US hwy 1 South, Suite 105, Princeton NJ 08540 4365 US hwy 1 South, Suite 105, Princeton NJ 08540

Upload: soninewyork

Post on 18-Jul-2015

31 views

Category:

Technology


0 download

TRANSCRIPT

-1-4365 US hwy 1 South, Suite 105, Princeton NJ 085404365 US hwy 1 South, Suite 105, Princeton NJ 08540

-2-

Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.

This presentation, containing confidential information belonging to RIK Technologies Inc., is for use solely in connection with the recipient’s evaluation

of a potential business relationship with RIK Technologies and may not be copied, disclosed, or distributed to any third parties without RIK Tech's prior

written consent.

Copyright

Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.

-3-

RIK Technologies, a Certified Minority owned company, strives to be one of the premier Staff Augmentation providers in the industry. Our goal is to provide exceptional resources in Information Technology, Admin/Clerical, Management Professional, and Accounting fields to our clients while fulfilling their diversity needs.

Our Vision

Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.

-4-

Overview

RIK Technologies strives to be one of the premier Staff Augmentation solution providers in the industry.

• To serve as a resource to our clients by bringing people together into a seamless and viable solution.

• Cultivating long term customer focused relationships

VisionVision Objectives Objectives Strategies Strategies

To leverage industry expertise and solve current staffing needs by offering :

IT Staff

Clerical and Admin Staff

Management Professional Staff

Financial Staff

Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.

Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.

-5-

Specialized Service Offerings

Core ServicesCore Services IndustriesIndustries

Business Continuity Services

Data Management Services

Consolidation and Migration Services

Core Infrastructure Build for SAP Environments

Managed and Residency Services

Virtualization and Cloud Computing

Audit and Regulatory Compliance (SOX, SAS-70 and COBIT)

Financial Sector

Insurance

Pharmaceuticals

Health Care

Manufacturing

Banking

Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.

-6-

Guiding Philosophies

Customer FocusCustomer Focus

Market LeadershipMarket Leadership

Growth SolutionsGrowth Solutions

Deployment ExcellenceDeployment Excellence

Industry ExpertiseIndustry Expertise

Guiding PhilosophiesGuiding Philosophies

Provide the customer with an innovative solution to maximize ROI and reduce overall TCOProvide the customer with an innovative solution to maximize ROI and reduce overall TCO

Consistently improve IT solutions to exceed market expectationsConsistently improve IT solutions to exceed market expectations

Address business needs and focus on customer success Address business needs and focus on customer success

Innovative design and improved delivery of customer centric solutionsInnovative design and improved delivery of customer centric solutions

Leverage internal knowledge pool to develop data integration tools to serve client needsLeverage internal knowledge pool to develop data integration tools to serve client needs

Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.

-7-

Consulting Services

AgendaAgendaStaff Augmentation Practice

Consulting Organizational Chart

Service Quality Management

Resourcing and Recruiting

Service Level Agreements (SLAs)

Pricing Models

Our Clients

Our Partners

Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.

-8-

Staff Augmentation Practice

Staff AugmentationStaff Augmentation -Contract Staffing-Onsite/Offshore Staffing-Project Team Staffing-Contract to Hire Staffing-Permanent Staffing

Sub-contractingProjectsSub-contractingProjects

-Component or the entire projectTestingDetailed DesignCoding SupportKnowledge Transfer & Training

-Implementation services in multiple countries

RIK Tech Services

Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.

-9-

Expertise

Innovation

Global delivery model

Client

CPI

Flexibility

Excellent resource pool

Flexibility in business models

Continuous Process Improvement (CPI)

Knowledge of various markets ensures expertise

Competitive advantage from global delivery model

Innovative engagement models

ResourcePool

RIK Tech Services (cont.)

Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.

-10-

Consulting Organizational Chart

Chief Operating OfficerRecruitment

Chief Operating OfficerRecruitment

InfrastructureManagementRecruitment

IdentityManagementRecruitment

InformationTechnologyRecruitment

CommunicationTechnologyRecruitment

Recruitment TeamRecruitment Team Resource ManagementTeam

Resource ManagementTeam

Immigration ManagementTeam

Immigration ManagementTeam

Offshore(India)OnsiteOnsite RelationshipRelationship MentoringMentoring

Practice HeadSAP

Practice HeadJava

Practice Head.Net

Practice HeadSAS

Practice HeadOracle

OnsiteOnsite Offshore(India)

Practice HeadAudit & Compliance

Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.

-11-

Service Quality Management

Service Level Agreements (SLAs)RIK Tech's post-placement reviews Mentoring

Regular feedback Skill improvement initiativesApplication integration services

The following table provides the performance norms of service quality measurement:

Measurement criteria Commitment to clientResponse time to initial request (hours) 48 hrs - 72 hrs

Fill rate - Percent/Number of customer requests filled by the agreed date

80-85%

Percentage/Number of urgent requests filled within 24 hours

65-70%

Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.

-12-

Service Quality Management Process

Resources deliver superior outputs due to the following process-Pre-qualified resources -Initial trial period

Optional ten day trial period to check resource performance-RIK Technologies mentoring process

Meetings with client representatives to obtain feedback on resource performanceGuidance program based on the feedback

-TrainingPeriodic technical and behavioral training, based on client feedbacks

-Employee incentive policies

Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.

-13-

Resourcing and Recruiting

RIK Tech has a strong resourcing and the recruiting arm headquartered out of New Jersey Office in US

Depending on the combination of skills required, suitable candidates would be made available for screening within 24 to 48 hours from the time of request

Once a resource is identified and approved for a particular position, the placement could be made within 2 to 4 business days

A detailed background check is performed on all approved candidates

All the recruiters specialize in targeted technology areas

Capable of furnishing two fully qualified resumes per requirement

Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.

-14-

Resourcing and Recruiting (cont.)

The selection process-Resume screening-Initial assessment-Skill test-Technical interview by internal/external experts-HR Interview-Reference checking on a selective basis to verify claims and credentials-Issue of the offer

Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.

-15-

Resourcing and Recruiting (cont.)

Access to Vendor Management SystemsAccess to Vendor Management Systems

Requirements to reach ConsultantsRequirements to reach Consultants

Own candidate databaseOwn candidate database

Resume screeningResume screening

InterviewInterview

Hiring processHiring process

Submit resume to clientSubmit resume to client

Prepare work orderif candidate is selected

Prepare work orderif candidate is selected

Sub-contractor databaseSub-contractor database

Detailed background check by a qualified agencyDetailed background check by a qualified agency

Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.

-16-

Service Level Agreements (SLAs)

Measurement criteria-Quality of resumes-Timeliness of fulfillment-Quality of candidates -Ability to manage the demand-Timely availability of the right candidate

Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.

-17-

Pricing Models

The charges would be applied on the basis of any one of the following methods of rating

-Per hour-Monthly-Project-based-Fixed cost

Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.

Our promises are real. Today, we have a growing list of deployments at prominent corporations

and partners, including the ones shown here:

-20-

Our Partners & Clients

-19-

Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.

-19-

Thank You