teamwork: brokers/navigators/certified assistance counselors judy johnson, mhp, rhu® professional...

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Teamwork: Brokers/Navigators/Certified Assistance Counselors Judy Johnson, MHP, RHU® Professional Development Director Arizona Association of Health Underwriters [email protected]

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Have expertise in one or more specific market segments – i.e. individuals, Medicare, small employers, etc. Make coverage recommendation for consumers and employers based on needs analysis Educate consumers, employers and employees about coverage and plan provisions Acts as advocate when claim problems and coverage issues occur Assist consumers and businesses meet the compliance requirements of ACA Many brokers further their knowledge / expertise by obtaining advanced certifications & designations Teamwork: Brokers/Navigators/Certified Assistance Counselors

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Page 1: Teamwork: Brokers/Navigators/Certified Assistance Counselors Judy Johnson, MHP, RHU® Professional Development Director Arizona Association of Health Underwriters

Teamwork: Brokers/Navigators/Certified Assistance

Counselors

Judy Johnson, MHP, RHU®Professional Development DirectorArizona Association of Health [email protected]

Page 2: Teamwork: Brokers/Navigators/Certified Assistance Counselors Judy Johnson, MHP, RHU® Professional Development Director Arizona Association of Health Underwriters

Teamwork: Brokers/Navigators/Certified Assistance

Counselors

Channel most consumers and employers purchase health insurance through

Licensed and regulated by state authority Must be certified by CMS to enroll consumers in

Individual Marketplace Experienced with marketing and outreach

When individuals or families don’t qualify for Medicaid, consider referring them to a Broker for

assistance in reviewing their plan options.

Page 3: Teamwork: Brokers/Navigators/Certified Assistance Counselors Judy Johnson, MHP, RHU® Professional Development Director Arizona Association of Health Underwriters

Have expertise in one or more specific market segments – i.e. individuals, Medicare, small employers, etc.

Make coverage recommendation for consumers and employers based on needs analysis

Educate consumers, employers and employees about coverage and plan provisions

Acts as advocate when claim problems and coverage issues occur

Assist consumers and businesses meet the compliance requirements of ACAMany brokers further their knowledge / expertise by obtaining

advanced certifications & designations

Teamwork: Brokers/Navigators/Certified Assistance

Counselors

Page 4: Teamwork: Brokers/Navigators/Certified Assistance Counselors Judy Johnson, MHP, RHU® Professional Development Director Arizona Association of Health Underwriters

Locating CMS

Marketplace Certified Brokers

Enter Zip Code

Find Brok

ers b

y

State

Marketp

lace/E

xchan

g

e

Specific Areas of Broker Expertise

Click for results

www.nahu.org

Single Zip CodeFind NAHU MembersChoose a State/ProvinceFind NAHU MembersClear Form