teamwork ain't easy - railsconf 2014
DESCRIPTION
Teamwork ain’t always easy. From meetings where everybody has something to say but nothing gets done to poor decisions being made because the most senior or most forceful team member won the argument; sometimes you long for the days of high-walled cubicles and lone ranger coding. Long no more. In this workshop, you will learn a few simple techniques that drastically improve a team’s ability to work together toward common goals with less conflict and more genuine collaboration.TRANSCRIPT
Teamwork Ain’t Always EasyDoc Norton @DocOnDev
http://cache.gawkerassets.com/assets/images/lifehacker/2010/12/work_with_you.jpg
Doc Norton
Grandfather
3 Things
3 Things
1. Simple Team Decisions
3 Things
1. Simple Team Decisions2. Forming the Right Team
3 Things
1. Simple Team Decisions2. Forming the Right Team3. Thinking in Parallel
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Simple Team Decisions
Should we offer Peet’s Coffee?
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Should we offer Peet’s Coffee?
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Should we offer Peet’s Coffee?
Fist To Five
Should we offer Peet’s Coffee?
Disagree. I Require Changes
Needs Discussion.
I Have Change!
Suggestions
Desire Discussion. Have Minor Concerns
Not in Total Agreement,
but Will Support
Good Idea, I Will Work
For It
Great Idea, I Will Lead
the Charge
Fist To Five
Now You Try It
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Disagree. I Require Changes
Needs Discussion.
I Have Change!
Suggestions
Desire Discussion. Have Minor Concerns
Not in Total Agreement,
but Will Support
Good Idea, I Will Work
For It
Great Idea, I Will Lead
the Charge
Should We Move On?
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Does Collaboration Mean Everyone?
What kind of chairs should we purchase?
Top of the line Herman Miller.
Those chairs are a scam. Get the $120 chair from OfficeBarn.
I like the conference room chairs.
Lumbar support, please.
It doesn’t matter to me, but we could each buy our own.
I don’t really care, but I personally like leather chairs.
What kind of chairs should we purchase?
Top of the line Herman Miller.
Those chairs are a scam. Get the $120 chair from OfficeBarn
I like the conference room chairs.
Lumbar support, please.
What kind of chairs should we purchase?
It doesn’t matter to me, but we could each buy our own.
I don’t really care, but I personally like leather
chairs.
Forming the Right Team
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Collaboration Contracts
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Collaboration Contracts
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Explain Consult Agree Advise InquireI will Explain
my reasoning for this
decision
I will Consult with others
before making this decision
I will Agree with others on this
decision
I will Advise the decision maker
I will Inquire about the decision
Collaboration Contracts
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Explain Consult Agree Advise InquireI will Explain
my reasoning for this
decision
I will Consult with others
before making this decision
I will Agree with others on this
decision
I will Advise the decision maker
I will Inquire about the decision
Joe Alice Thom, SusanArt, Arnie,
Janet, Frank
Collaboration Contracts
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Explain Consult Agree Advise InquireI will Explain
my reasoning for this
decision
I will Consult with others
before making this decision
I will Agree with others on this
decision
I will Advise the decision maker
I will Inquire about the decision
JoeAlice, Thom,
SusanArt, Arnie,
Janet, Frank
Collaboration Contracts
https://w
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/430
3414
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Explain Consult Agree Advise InquireI will Explain
my reasoning for this
decision
I will Consult with others
before making this decision
I will Agree with others on this
decision
I will Advise the decision maker
I will Inquire about the decision
JoeAlice, Thom,
SusanArt, Arnie,
Janet, Frank
Alice, Thom, Arnie, Frank
Susan, Art Janet, Joe
Collaboration Contracts
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/430
3414
729
Explain Consult Agree Advise InquireI will Explain
my reasoning for this
decision
I will Consult with others
before making this decision
I will Agree with others on this
decision
I will Advise the decision maker
I will Inquire about the decision
JoeAlice, Thom,
SusanArt, Arnie,
Janet, Frank
Susan, ThomAlice, Art, Arnie,
FrankJanet, Joe
Now You Try It
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Start-Up Software Company
Agilistration
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Make a Name Card
1.Facilitator
2.CEO
3.HR Manager
4.Engineering Lead
5.Office Administrator
6.Project Manager
7.CFO
8.QA Engineer
9.Engineer
10.Designer
11.Engineer
12.GOTO 8
Make a Name Card
Explain Consult Agree Advise InquireI will Explain
my reasoning for this
decision
I will Consult with others
before making this decision
I will Agree with others on this
decision
I will Advise the decision maker
I will Inquire about the decision
1.Choose Conference Room Chairs
2.Create an Engineering Recruiting Process
3.Marketing Plan for Agilistration
4.Select a Testing Strategy & Tools
Run Some Contracts
10 minutes
We’ve got the right team…
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Why are decisions so difficult?
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ExtroversionSensing
ThinkingJudging
Introversion
IntuitionFeeling
Perception
Different Personalities
Myers Briggs Types
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Different Personalities
Can’t we all just get along?
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Different Personalities
Can’t we all just get along?
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Different Personalities
Can’t we all just get along?
Different Perspectives
Different Perspectives
Different Perspectives
Different Perspectives
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And I blame these dudes.
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10
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30
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Q1 Q2 Q3 Q4 Next
Trend % Profit
Combine all this and …
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30
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Q1 Q2 Q3 Q4 Next
Trend % Profit
I’ve seen this before. Let’s try ...
As a matter of fact...
Yes, but Ifeel...
That will never work because...
This is an AWSOME opportunity!
We’re Doomed
Combine all this and …
Neutral, objective, only concerned with facts and
figures
The emotional view,
just what you feel, no
justification needed
Careful and cautious, the
“devil’s advocate”, points out the
weakness in ideas
Sunny and positive, covers
hope and positive thinking
Associated with fertile growth, creativity and
new ideas
Cool, the color of the sky, above
everything else, the organizing hat
Six Thinking Hats
Six Thinking Hats
Sequence Example
Six Thinking Hats
Sequence Example
Six Thinking Hats
Sequence Example
Six Thinking Hats
Sequence Example
Six Thinking Hats
Sequence Example
Six Thinking Hats
Sequence Example
Six Thinking Hats
Sequence Example
Six Thinking Hats
Sequence Example
Six Thinking Hats
Sequence Example
Six Thinking Hats
Sequence Example
Six Thinking Hats
Sequence Example
Now You Try It
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Open a new office for sales and development of Agilistration in Palo Alto.
!
We have $2.4M !
Additional funding from employees, then friends and family.
Proposal
Neutral, objective, only concerned with facts and
figures
The emotional view,
just what you feel, no
justification needed
Careful and cautious, the
“devil’s advocate”, points out the
weakness in ideas
Sunny and positive, covers
hope and positive thinking
Associated with fertile growth, creativity and
new ideas
Cool, the color of the sky, above
everything else, the organizing hat
Six Thinking Hats
Palo Alto Sales and development
office for Agilistration.
!
We have $2.4M !
Additional funding from employees, then friends and
family.
Parting Thoughts
“[Argument] completely lacks a constructive, creative or design element. It was intended only to discover
the 'truth' not to build anything.” Edward DeBono
“No one person, no one alliance, no one nation, no one of us is as smart as all of us thinking together.”
James Stavridis (Navy Admiral)
Parting Thoughts
Teamwork Ain’t Always EasyDoc Norton @DocOnDev
http://cache.gawkerassets.com/assets/images/lifehacker/2010/12/work_with_you.jpg
Thank You