team power international corporate profile
TRANSCRIPT
TPI CORPORATE PROFILE
Started as a management training service provider 33 years ago, Team Power (UK) Ltd.
conducted interactive public and in-house management training programs and workshops
(in English and Arabic) for senior executives, middle managers and other categories of
professionals in both private and public sectors.
To support the increasing customer demands for strategic and performance management
consulting especially in the Government sector, the firm moved to Dubai and established
Team Power International (TPI) in 2000 as a management consulting and professional
training company. Since then, TPI has worked with most of the government organizations in
Dubai and many federal ministries and Abu Dhabi organizations.
TPI Corporate Profile
About UsTeam Power International (TPI) is a
team-based, knowledge driven
management consulting firm. TPI has
been providing strategic and
performance management consulting
and training services for more than 20
years for most of the government
organizations in Dubai, Abu Dhabi and
UAE federal ministries, as well as a
large number of organizations in the
private sector. Our primary services
include the following key areas:
Human Resources & Talent Management
Training & Qualification
Leadership Development
Business Excellence
Stakeholders Relations & Customer Service Excellence
Transformation & Change
Strategy & PlanningCorporate Performance & BSC
Sustainable Innovation
Corporate Scores (Surveys, Audit, and
Assessments)
About UsTeam Power International (TPI)
Team Power International's ability to provide value-added services comes from its broad range of
experience in contributing to optimal management practices, coupled with the expertise of its
consultants in transferring skills and knowledge across a variety of industries and market segments.
Equipped with an impressive track record in strategy and planning, business excellence,
stakeholders relations, performance management, and human resources development, TPI has built
a strong reputation for its team of Business Excellence experts including qualified Lead Assessors
certified to carry out DGEP, EFQM, DQA, and Sheikh Khalifa Excellence Award.
With our long track record in delivering value-added consulting projects in the UAE and with our
uncompromised commitment to the strategic transformation of individuals, groups and
organizations to achieve strategic and operational supremacy, TPI clients are assured of our
continued excellence in the delivery of value-added solutions and insights for sustainable success.
Our Consulting Services Profile We provide strategic management consulting services through strategy facilitation &
initiative execution, leadership and talent development, Business excellence deployment to transform organizational, functional, team and individual performance.
CustomerService
Excellence
Strategy& Planning
HR & TalentManagement
Training& Qualification
LeadershipDevelopment
Performance& BSC
BusinessExcellence
Transformation& Change
CorporateScores
Assessments
10. Strategy Cascading
Our BSC Approach to Strategic Planning
1. Strategic Direction2. Strategic Analysis
4. Corporate Strategy
5. Strategic Objectives
6. Strategy Map7. Measures & Targets8. Strategic Initiatives
9. Strategy Execution
11. Strategy Review
3. Business model
Strategy Development & Implementation
TPI Integrated HR & Talent Consulting Services
1. HR Strategy & Planning 3. HR & Talent Systems 5. Leadership Development
2. Organization Designand Career Development 4. Training & Development 6. Employee Engagement
Integrated Talent Management System
Talent Strategy
Sourcing &
RecruitingSelection
& Assessme
nt
Orientation & On boarding
Roles & Career Paths
Goal Alignmen
t & Metrics
Succession & Talent
ReviewPerforman
ce Manageme
nt
Training & Developme
nt
Leadership Developme
nt
Engagement
Retention
Total Rewards
Talent Life-Cycle DeployEngage &
RetainAcquire Develop
Strategic Objectives
Core OrganizationalCapabilities
Strategic Workforce Plan& Talent Segmentation
training & Qualification SERVICESStrategic transformation of individuals, teams and organizations to
achieve sustainable performance Excellence.
Our Training Areas of Excellence
Innovation and Knowledge Management
Strategy and Balanced Scorecard
Finance, Procurement, Project, Statistics and Risk
Management
Media and Corporate Communication
Customer Care and Service Excellence
Marketing and Sales
Team and Personal Effectiveness
Leadership and Change Management
Human Resources and Talent Management
Business Excellence and TQM
Training Program CategoriesTraining Programs Categories التدريبية الداخليةلبرامج اأنواع
LC Leadership & Change Management القيادة وادارة التغيير
ST Strategy & Balanced Scorecard االستراتيجية وبطاقة االداء المتوازن
HR Human Resources and Talent Management الموارد البشرية وادارة المواهب
IK Innovation & Knowledge Management االبداع وإدارة المعرفة
TP Team and Personal Effectiveness بناء الفريق والفعالية الشخصية
EX Business Excellence & TQM التميز المؤسسي وادارة الجودة الشاملة
CS Customer Care & Service Excellence التميز في خدمة المتعاملين
MC Media and Corporate Communication االعالم واالتصال المؤسسي
MS Marketing and Sales التسويق والمبيعات
FPFinance, Procurement, Project, Statistics
and Risk Management
اإلحصاء، المالية، المشتريات،المشاريع، إدارة
المخاطر
Pearson BTEC Level 7 Extended Diploma in Strategic Management and Leadership
Sample Training Outlines
Our professional and highly experienced multilingual and hands-on facilitators
provide great added value by sharing the latest management concepts, best
business practices and proven management tools and techniques that meet
today’s business needs and tomorrow’s organizational challenges.
With our long track record in delivering value added training and consulting
services in both the public and private sectors and with our uncompromised
commitment to the strategic transformation of individuals, groups and
organizations to achieve strategic and operational supremacy, our clients are
assured of our continued contribution for their sustainable success.
Organization Capacity
Training Facilities & Resources
Handouts: We shall provide
attendees with top quality
training material, handouts and
individual or group exercises.
Certificates: Certificates of
Completion shall be provided to
participants upon successful
attendance of the training program
We will be providing trainees/Learners
with online resources via our
strategictalk.com and/or via our
partner E-Learning website.
English
Arabic
Will be conducted in a suitable 5-star hotel
training venues in Dubai or Abu Dhabi.
Public Training
Venue to be onsite at client conference /
training center or in suitable hotels venue
In-House Training
Type of Program Delivery LanguageTraining Resources
EN
AR
Strategic Partners
We partnered with leading international training and educational institutions to meet theincreasing demands for certified programs and accredited learning.
Our partnerships enable us to provide our customers with recognized certification throughpublic seminars, customized in-house training workshops, online learning and blended solutions.
Team Power International – the Approved Training And Learning Center by:
Pearson Assured is a service that assures the quality of theprocesses underpinning the design, delivery, quality assuranceand/ or assessment of the organisation’s own education ortraining programmes. This service quality assures theorganisation’s processes, not specific qualifications or trainingprogrammes offered by Team Power International.
Leadership Development
360⁰ Leadership Assessment
Leadership Development
Program
Mentoring Program
Succession Planning
1 2 3 4
360°
Sustainable INNOVATIONConsulting & Training Services
The Three Categories of Innovation
The innermost workings of an organization and its business
system
An organization’s core product or service or a collection of its
products and services
Customer-facing elements of an organization and its
business system
Experience Offering Configuration
Innovation is the creation of a viable new offering
The Four Components of An Innovation Capability
Targets, Measures, Incentives
Metrics & IncentivesPhases, Activities,
Deliverables,and Decision
Rights
Approach
Teams, Divisions, Leadership
OrganizationEmployees, Skills, Training, Budget
Resources & Competencies
Innovation Capability
Performance Alignment
Horizontal
Integration
Vertical
Integration
Strategy
Alignment
Operational
Alignment
Effective &
Efficient
Cascading the BSC
Corporate Balanced
Scorecard
Unit Balanced
Scorecard
Employee Balanced
Scorecard
How will we achieve Mission Success?
How does my division contribute to our Mission?
How do I contribute to Mission Success?
Co
rpo
rate
Org
an
izatio
n E
mp
loy
ee
Strategic Direction Tactical Execution
2
Current Reality
1
The Vision STATE
3Gaps and
Priority Action
4
Planning & Managing the Transformation Process
Culture Incentives Structure
Design Process
Tasks Timetable Responsibilities
Remove Barriers
Leaders Style Communications Commitment
Develop Leadership
Transforming The Organization
Vision
Mission & Values
Objectives & Initiatives
Policies & Regulations
Processes, Products & Services
Technology
Human Resources
Information
Finance
Partnership
Leadership Team
Structure
Culture
Performance Measurement
Rewards Systems
Stake-holders
Vision
Mission & Values
Objectives & Initiatives
Policies & Regulations
Processes, Products & Services
Technology
Human Resources
Information
Finance
Partnership
Leadership Team
Structure
Culture
Performance Measurement
Rewards Systems
Stake-holders
Characteristics of ChangeTRANSFORMATIONAL INCREMENTAL
QUICK FIX ADAPTABLE
Cultural
Strategic
Long Lasting
Focused
Reasonable Time
Cultural
Strategic
Long Lasting
Slow
Systematic
Scattered
Operational
Limited Effect
Burn Out
Short Term Effect
Reactive
Not Structured
Limited Impact
External Driven
Short Lived
Business Excellence
EFQM, DGEP, DQA, ADAEP, SKGEP, SSPGE, A JEP
Customer Service Consulting Services
Customer SatisfactionCustomer
Service Excellence
Models
Added Value
Services
Customer Satisfaction
Evaluate the services & customers' feedback
Listen to the customers' voice
Design the right services for the right customers
Deliver the right services as per customers' needs
Our Customer Service consultingteam offers a variety of diverseservices that will help yourorganization meet the customerservice standards established in theUAE overall, as well as specifically forDubai, and bring your organizationto a heightened level of excellence incustomer service.
Through our approach to customerservice we help clients understandtheir customers’ needs andbehaviors, and develop innovativeservices that will meet those needs.We help your organization define thetargeted customers, the touchpointsalong the customer journey andmaximize your value proposition.
Corporate Scores Services
Surveys & Feedback
AnalysisAuditsAssessments
Our Customers Value Proposition
Our Customer Value Proposition
Speed & Responsiveness
Competent Team
Effective Communication
Timely & Quality Deliverables Integrity of Information
Confidentiality
Qualified Recommendations
Relevant Information
Accuracy Of Data & Analysis
Our Track Record and Resources
Excellence Award Winners
CompletedProjects
Qualified Consultants
Training Facilitators
220+ 20+ 35+ 40+
Our clients
Some of Our Customers
The Differentiation Factors
Links to Organization strategy
Aligns with Corporate Values
Focuses on stakeholders
Measures Performance
Identifies value Proposition
Driven by Competencies
Identifies Financial Impact
Strategic and Operational
Continues
Learning
Our
partners
Our
team
Quality
Deliverables
Why Partner With Team Power International?
Our
Reputation
Knowledge
Transfer
Accumulated
Know-how
Contact us
Su Kanakri – Managing Partner
+971 50 8808015
P.O. Box 34970 Dubai, United Arab Emirates
+971 4 2941288
+971 4 2941228
www.teampower.ae, www.tpidubai.com
www.strategictalk.com