team-initiated problem solving (tips ii) part 1: meeting foundations b12 august 17, 12:45 materials...
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Team-Initiated Problem Solving (TIPS II)
Part 1: Meeting FoundationsB12 August 17, 12:45
Materials supported by:
Anne Todd, M.S., Dale Cusumano, Ph.D., and Angela Preston, M.Ed.University of Oregon and University of North Carolina at Charlotte
Presented by Marla Dewhirst, TIPS National Trainer of Trainers
Follow us at:
www.TIPS2info.blogspot.com
YouTube at TIPS2grant
Google Communities at TIPS Connect
90,000 public schools in the United States
Each school has 1+ teams to address challenges and build
solutions
Each team meets at least monthly
On average there are 5 people on each team
810,000 hours of meetings
4,050,000 hours of
personal time annually
We have to make our Problem Solving Team
minutes count!
What do we need?
• A clear model with steps for problem solving
• Access to the right information at the right time in the right format
• A formal process that a group of people can use to build and implement solutions that solves problems.
3Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B. (2009). The Team Initiated Problem Solving (TIPS) Training Manual. Educational and Community Supports, University of Oregon, unpublished training manual.
Efficient
Effective
Logical
Thorough
Team-Initiated Problem Solving II(TIPS II)
Data analysis Problems hypotheses “Why?”
Attentive and
Implement Solution with High Integrity
Identify Goal for Change
Identify Problemwith
Precision
Monitor Impactof Solution and
Compare against Goal
Make SummativeEvaluationDecision
MeetingFoundations
Team-Initiated Problem Solving (TIPS
II) Model
IdentifySolution and
CreateImplementation
Plan with Contextual Fit
Collect and Use Data
Implement Solution with High Integrity
Identify Goal for Change
Identify Problemwith
Precision
Monitor Impactof Solution and
Compare against Goal
Make SummativeEvaluationDecision
MeetingFoundations
Team-Initiated Problem Solving (TIPS
II) Model
IdentifySolution and
CreateImplementation
Plan with Contextual Fit
Collect and Use Data
What, Who, When, Where, and Why?
How do we want the problem to change?
What are we going to do to bring about desired change?Did we implement with
fidelity?
Has the problem been solved?
What next?
TIPS II Research
O1 O2 O30.00
0.10
0.20
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0.40
0.50
0.60
0.70
0.80
0.90
1.00
0.85 0.87 0.87
0.79 0.83
0.74
Immediate (M = .86)Wait-List (M = .79)
Meeting Foundations Scores for Immediate and Wait-list Group Across Observations
O1 O2 O30.00
0.10
0.20
0.30
0.40
0.50
0.60
0.70
0.80
0.90
1.00
0.42
0.740.77
0.47
0.52
0.48
Immediate (M = .64) Wait-List (M = .49)
Overall Problem Solving scores for Immediate and Wait-list Group Across Observations
“Did they implement?” and “Did it get better?” for Immediate and Wait-list Groups
O1 O2 O30.00
0.10
0.20
0.30
0.40
0.50
0.60
0.70
0.80
0.90
1.00
0.11
0.42
0.63
0.11
0.37
0.11
Immediate (M = .39) Wait-List (M = .20)
Perceptions of Core Features of Problem Solving Before and After TIPS Training
problem defined w
ith precis
ion
problems, s
olutions, and goals
problems h
ave solutions
action plan w
ith so
lution
fidelity docu
mented
outcome m
easure docu
mented0.00
1.00
2.00
Pre-TIPS Post-TIPS
Problem-Solving Meeting Foundations
Structure of meetings lays foundation for efficiency & effectiveness
Critical Features of TIPS II
Meeting Foundations• Roles are assigned with responsibilities understood• Solutions developed in meeting CAN be
implemented• A meeting schedule is created and respected (date
and times)• Attendance at meetings• Agenda is public, reviewed at start of meeting, and
shared during meeting
PREDICTABILITY
PARTICIPATION
ACCOUNTABILITYCOMMUNICATION
RolesFacilitator
Minute Taker
Data Analyst
Active Member
ResponsibilitiesWhat happens BEFORE a meeting
What happens DURING a meeting
What happens AFTER a meeting
Foundations of Effective and Efficient Meetings: Roles and Responsibilities
Roles on TIPS Teams
Facilitator Minute Taker
Data Analyst
Team Member
Facilitator’s Responsibilities and Skills Needed
Facilitator
Before Meeting:• Ask for agenda
items
• Provide items to Minute Taker
During Meeting:• Starts meeting on time
• Manages “flow” of meeting
• Prompts team members (as necessary) with the TIPS problem-solving “mantra”
• Is an active participant in meeting
• Determines date, time, and location of next meeting
Facilitator should be able to:• Ask questions
• Implement group norms or agreements
• Keep meeting on track (or navigate back on track when needed)
• Move through agenda in a timely fashion
Roles on TIPS Teams
Facilitator Minute Taker
Data Analyst
Team Member
Minute Taker’s Responsibilities
Minute Taker
Before Meeting:• Collects agenda items from Facilitator
• Prepares TIPS Meeting Minutes agenda form, including content from Data Analyst, as appropriate
• Is prepared to project TIPS Meeting Minute form via LCD during meeting
During Meeting:• Records
decisions/notes on TIPS Meeting Minutes form
• Asks for clarification of tasks/decisions, as necessary
• Is active participant in meeting
After Meeting:• Cleans up TIPS Meeting Minutes from meeting
• Disseminates Meeting Minutes to team within 36 hours
Needed Skills for Minute Taker
Minute Taker
Minute Taker should be able to:• Use word processor (copy, paste,
add rows, save files, etc.)
• Listen to discussion and paraphrase critical information in written form
• Be fluent with Meeting Minutes form
Roles on TIPS Teams
Facilitator Minute Taker
Data Analyst
Team Member
Data Analyst Responsibilities
Data Analyst
Before Meeting:
• Review data and define potential new problems with precision (What, Who, Where, When, Why)
• Gather/organize data on previously-defined and/or potential new problems
• Review data on previously-defined problems (i.e., frequency/rate for most recently-completed calendar month, direction of change in rate since last report, and relationship of change to goal)
• Prepares graphs for sharing at meeting
• Asks Facilitator to add potential new problems to agenda for meeting
During Meeting:
• Leads discussion of potential new problems
• Responds to questions about data; produces additional data on request (e.g., additional Drill Down Reports)
• Is active participant in meeting
Needed Skills for Data Analyst
Data Analyst
Data Analyst should:• Like and feel comfortable with data
• Be fluent in navigating dataset to generate custom reports
• Be able interpret and summarize data/graphs about old and new problems:
• Retrieve data about previously defined problems
• Identify potential new problems
• Prior to meetings generate data summaries for potential student problems and for previously defined student problems
Roles on TIPS Teams
Facilitator Minute Taker
Data Analyst
Team Member
Team Member Responsibilities
Team Member
Before Meeting:
• Recommends agenda items to Facilitator
During Meeting:• Analyzes/interprets data; determines whether a new problem exists• Ensures new problems are defined with precision (What, Who, Where, When, Why) and
accompanied by a Goal and Timeline• Discusses/selects solutions and evaluation data (fidelity and outcome) for new problems• For problems with existing solution actions• Reports on implementation status (Not Started? Partially implemented? Implemented with fidelity?
Stopped?)
• Suggests how implementation of solution actions could be improved• Analyzes/interprets data to determine whether implemented solution actions are
•Is an active team member
Skills Team Members Need
Team Member
Team Members should:• Be willing to listen and consider all perspectives• Use a sense of humor• Demonstrate mutual respect• Be able to honor group norms or guidelines
Who is Responsible?
Facilitator Minute Taker
Data Analyst
All Team
Who is Responsible?Action Person Responsible
Reserve Room
Recruit items for Agenda
Review data prior to the meeting
Reserve projector and computer for meeting
Keep discussion focused
Record Topics and Decisions on agenda/minutes
Ensure that problems are defined with precision
Ensure that solutions have action plans
Provide “drill down” data during discussion
End on time
Prepare minutes and send to all members
Facilitator
Facilitator
Data Analyst
Minute Taker
Facilitator
Minute Taker
Facilitator
Facilitator
Data Analyst
Facilitator
Minute Taker
All
All
1.Organization – (team roles, meeting process, agenda)
2.Data – (Right information at right time in right format)
3.Separate – (a) Review of On-going Problem Solving – (b) Administrative Logistics and – (c) New Problem Solving
4.Define Problems with Precision5.Build Comprehensive Solutions that “fit”6.Add “Action Plans” for all solutions7.Review Fidelity and Impact regularly8.Adapt Solutions in response to data.
Eight Keys to Effective Meetings
29Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B. version 2 (2012). The Team Initiated Problem Solving (TIPS)
Training Manual. Educational and Community Supports, University of Oregon, unpublished training manual.
Implement Solution with High Integrity
Identify Goal for Change
Identify Problemwith
Precision
Monitor Impactof Solution and
Compare against Goal
Make SummativeEvaluationDecision
MeetingFoundations
Team-Initiated Problem Solving (TIPS
II) Model
IdentifySolution and
CreateImplementation
Plan with Contextual Fit
Collect and Use Data
MEETING MINUTESA framework for organizing and documenting efficient meetings
General Flow of MeetingCall meeting to order – Who is present?
Review agenda for today
Discuss previously defined problem(s) – Were solutions implemented? Discuss current data and relation to goal. Better? Worse? Was goal reached? What next?
Discuss administrative tasks and any general issues
Discuss any new problems – Identify precise problems, develop solution plans (what, who, when), identify goals, determine fidelity and outcome data needed
Wrap up meeting – Review date/time for next meeting and evaluate present team meeting.
Where does an item go on the Meeting Minutes Form?
Demographics or Agenda
Previously -Defined Problem
Administrative Tasks
New Problem
Planning for next PTA meeting.
There have been 5 fights on the
playground during the last week.
Update on CICO implementation for previous problem
solution.
Increasing gang recruitment for an agenda topic today
Next meeting, we need to hear a report on lunchroom needs.
Staff will need to complete a monthly
fidelity check
Three students are not meeting CICO
goals.
Plan for school board report
Currently, we are seeing 1 referral per
day for our new problem.
Help During Your First Meeting…
Implement Solution with High Integrity
IdentifyGoal for Change
Identify Problemwith
Precision
Monitor Impactof Solution and
Compare against Goal
Make SummativeEvaluationDecision
MeetingFoundations
Team-Initiated Problem Solving (TIPS
II) Model
Identify Solution and
CreateImplementation
Plan withContextual Fit
Collect and Use Data
Problem = A difference between what is expected and what is observed that a team feels is worthy of addressing.
Problem = A difference between what is expected and what is observed that a team feels is worthy of addressing.
What is a problem?
Defining a Problem with Precision
Start with Primary Problem Statements
Look at the Big Picture. Then use data to refine the problem to a Precise Problem Statement.
Move to Precise Problem Statements
Office discipline referrals for 3rd graders are above national medians for schools our size.
Referrals for defiance among third grade students from 11:30-12:30 in the cafeteria are increasing over time. It is believed that this is
happening because students want to avoid silent reading that happens after lunch.
What When
Who
Why
Where
Precision Components For Problem Statements
hours
Savings in Planning and Implementation Time Moving from Primary to Precision Problem Statement
Planning time Implementation time:staff Implementation time: students
0
5
10
15
20
25
30
primary statementprecision statement
Examples: Primary to Precise
Gang-like behavior is increasing.
Our fourth graders cannot comprehend when reading!
• Bullying (verbal and physical aggression) on the playground is increasing during “first recess,” is being done mostly by four 4th grade boys, and seems to be maintained by social praise from the bystander peer group.
• Forty-seven percent of 4th grade students did not meet reading comprehension targets on AIMSweb Maze benchmark assessments when 80% of students at a grade level should meet this target. It appears that weak vocabulary skills are lowering students’ comprehension skills.
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