team develmt gsw

Gemini Skills Workshop

Team Development

- 2 -TmDevTmDyn v3.ppt

Gemini Consulting Limited • Proprietary and Confidential

• Teams as key to our success

• Team images and team structure

• High performance groups

• Team challenges

• The challenge of the future

Agenda

No one can whistle a symphony.No one can whistle a symphony.



The Future Shape of Organizations



Key Needs of Teams

Source: How to Lead Work Teams: Facilitation Skills, Fran Rees.

ConstructiveConstructiveConflictConflict

ResolutionResolution

CommonCommonGoalsGoals

LeadershipLeadership

What TeamsWhat TeamsNeedNeed

Interaction andInteraction andInvolvement ofInvolvement ofAll MembersAll Members

MaintenanceMaintenanceof Individualof IndividualSelf-EsteemSelf-Esteem

OpenOpenCommunicationCommunication

PowerPowerwithin Groupwithin Group

to Maketo MakeDecisionsDecisions

Attention toAttention toProcess andProcess and

ContentContent

Mutual TrustMutual Trust

RespectRespectforfor

DifferencesDifferences



Roles That Show Concern

• Contributing

• Clarifying

• Supporting

• Mediating



Roles That Cause Frustration

• Dominating

• Blocking

• Nit-picking

• Joking

• Withdrawing



Criteria for an Effective Team

• Shared mission and purpose

• Shared vision

• Aligned goals/strategies and work plans

• Clear roles and expectations

• Diverse membership

• Authentic communication

• Empowerment of members

• Personal responsibility and commitment

• Can-do spirit



Stages in Team Development1. Orientation

Why am I here?Do I belong?Do I want to be here?

7. RenewalWhy

continue?

2. Trust building\Who are you?What do you expect of me?

3. Goal clarificationWhat are we doing?

4. Decision makingHow will decisions be made?

6. High performance characterized by:

• Team survey• High quality

output

5. ImplementationHow will things be done?Who does What, When, and Where?



The Stages of Team Development

Low

High

Stage 3:Norming

Stage 1Forming

Stage 4:Performing

Stage 2:Storming

Team Effectiveness

Stage 5:Adjourning



Team Development Life Cycle

• Forming

• Storming

• Norming

• Performing

• Adjourning

Source: Tuckman and Jenson



Forming

People initially seek to find their place in a group in relation to others. Each person is trying to answer the question “How do I belong to this group?’



Storming

• Who leads the team?

• How is leadership exercised?


At this stage, the team has to decide how it is going to operate. It becomes necessary to sort out personal relationships of power, influence, and leadership. Although the team leader/manager has specific authority, team members are constantly evaluating his/her behavior. The team is trying to answer the questions:



Norming

The team begins to tackle its work. Members develop their capacity to handle problems creatively, flexibly, and effectively. Typically, the quality of communication improves, and team members respect each others’ contributions. The focus is on economy of effort and task effectiveness— consistency is established and objectives are clarified.




Performing

The members of a fully established team develop rapport and closeness. Each members’ role is clearly identified, and each person’s contribution is distinctive. Team members also build open links with those outside of the team. The team’s contribution to the organization is clear, and it can gather the support and resources it needs.




Adjourning

The adjourning stage is the wrap up stage for a team. This is the time where people feel a need for recognition and a sense of accomplishment. Teams must come to closure in a positive manner - including planning for what happens next. At this point, you as the facilitator will only coach the team upon request and must start to transfer ownership. It is important to give feedback and share feelings at this stage.

Celebrate!



A Few Lessons from Geese

Flock facts:

• As each bird flaps its wings, it creates an uplift for the bird following. By flying in a V formation, the whole flock adds 71% greater flying range than if it flew alone

• When the lead goose gets tired, it rotates back into the formation and another goose flies at the point position

• The geese in formation honk from behind to encourage those up front to keep up their speed



Three Key Learning's

1.

2.

3.

team develmt gsw

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