team & communication slideshare
TRANSCRIPT
Team & Communication
• Challenge Blockade
• Solidarity• Hope
• Multi-Nationalities
• Expertise• Role
Crewed by women include • Nobel Peace Laureate Mairead Maguire (Northern
Ireland),• Marama Davidson, Green Party MP (New Zealand),
• Sameera Thwaifiya MP (Algeria),• Cigdem Topcuoglu, a professional Turkish athlete
and coach who sailed on the Mavi Marmara in 2010 and whose husband was among the ten activists
killed by Israeli forces on that voyage• Dr Fauziah Hassan, OG that acts as a doctor
https://wbg.freedomflotilla.org
OutcomesAfter studying this chapter, you should be able
to:
1) Identify the characteristics of team effectiveness,
2) Assess team work in workplaces,
3) Examining team work motivation, decision-making and communication.
The organisation as a system
• The organisation is a living and open system consisting of interdependent groups, individuals, processes, technology and other components
• The system has a social and a technical component
• A distinction can be made between the macro-, meso- and micro-system
• Change in one system causes a ripple effect of change in other systems
Activity 1: Paper Plan Corporation
5
You will be asked to produce paper planes, a video demo will help you to fold the type we want to produce!
Be sure that your airplane meets the following qualitystandards.
• Plane is symmetrical. • All corners must match evenly.• Both wings must be exactly the same size, and tailfins
must be the same height.
Form a team of people which you think is necessary toassist you in the task. You are given 5 minutes
Paper Plane Demo
Activity 1: Paper Plan Corporation
7
In the next 5-minutes, you are to produce as many paper planes as you can that satisfy the standards.
We will check your output and the winning team may be rewarded.
Lesson Activity 1: Paper Plan Corporation
8
In the discussion part of this exercise, point out that if allmembers of the team have relatively high skills, sequentialinterdependence is going to be more effective in this taskthan pooled interdependence. This is because, even in a
five minute period, people will quickly learn to specialize ata task, and they will be more efficient at doing a single task
than they are at trying to fold an entire airplane bythemselves. However, one slow member will slow down the
entire group in sequential interdependence, as this is aconjunctive task.
Group structure
• Status
• Conformity
• Size
• Composition
• Cultural diversity
Group- Size
Group Size
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthink Conformity
Conformity: Asch’s Study
“B”“B” “B” “B” “B” “B” 33% - “B”
66% - “A”
What about gender– are men or women more conforming?
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthink Conformity
Compliance
• Compliance & consumer psychology1. Foot-in-the-door2. Door-in-the-face3. Lowball4. That’s-not-all
12.2 How is compliance defined?
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthink Conformity
Migram’s Obedience Study
• Participants (“teachers”) instructed to give electric shocks to another person (“learner”) pretending to be shocked
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthink Conformity
• Do you think that you would have gone to the highest shock level?
• What percentage of people do you figure went all the way to the highest shock level?
Show graph
So, what happened? Were thosepeople sadists? Why would theykeep shocking someone?
How far did participants go?
TA
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Confirming Pages
354 C H A P T E R 1 1 Teams: Characteristics and Diversity
who perform tasks that are next to each other in the sequence. Moreover, the member perform-ing the task in the latter part of the sequence depends on the member performing the task in the earlier part of the sequence, but not the other way around. The classic assembly line in manufac-turing contexts provides an excellent example of this type of interdependence. In this context, an employee attaches a part to the unit being built, and once this is accomplished, the unit moves on to another employee who adds another part. The process typically ends with the unit being inspected and then packaged for shipping.
Reciprocal interdependence is the next type of task interdependence. 31 Similar to sequential interdependence, members are specialized to perform specific tasks. However, instead of a strict sequence of activities, members interact with a subset of other members to complete the team’s work. To understand reciprocal interdependence, consider a team of people who are involved in a
PooledInterdependence
SequentialInterdependence
ReciprocalInterdependence
ComprehensiveInterdependence
Deg
ree
of C
oord
inat
ion
Requ
ired
Member3
Member1
Member1
Member2
Member3
Member3
Member3
Member4
Member4
Member2
Member2
Member1
Member1
Member4
Member2
Member4
Output
Output
Output
Output
FIGURE 11-3 Task Interdependence and Coordination Requirements
col2935x_ch11_342-379.indd 354col2935x_ch11_342-379.indd 354 11/11/11 6:11 PM11/11/11 6:11 PM
Identify which interdependence is used in this poultry processing.
Identify the type of interdependence used in assembling Boeing A380
5-stages of Group Development
Summary and reflection
• Groups and teams contribute to an organisation’s success if they are empowered
• The organisation itself is a group
• Coordination within teams or groups requires understanding of characteristics of the team.
• Knowledge of groups can be applied in many situations
• Effective communication is pertinent to a team’s function
Summary and reflection
• Your reflection is required as discussions at the elearn.
• Immediate response is pertinent so that you still remember what you had just learnt.