team & communication slideshare

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Team & Communication

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Page 1: Team & Communication slideshare

Team & Communication

Page 2: Team & Communication slideshare

• Challenge Blockade

• Solidarity• Hope

• Multi-Nationalities

• Expertise• Role

Crewed by women include • Nobel Peace Laureate Mairead Maguire (Northern

Ireland),• Marama Davidson, Green Party MP (New Zealand),

• Sameera Thwaifiya MP (Algeria),• Cigdem Topcuoglu, a professional Turkish athlete

and coach who sailed on the Mavi Marmara in 2010 and whose husband was among the ten activists

killed by Israeli forces on that voyage• Dr Fauziah Hassan, OG that acts as a doctor

https://wbg.freedomflotilla.org

Page 3: Team & Communication slideshare

OutcomesAfter studying this chapter, you should be able

to:

1) Identify the characteristics of team effectiveness,

2) Assess team work in workplaces,

3) Examining team work motivation, decision-making and communication.

Page 4: Team & Communication slideshare

The organisation as a system

• The organisation is a living and open system consisting of interdependent groups, individuals, processes, technology and other components

• The system has a social and a technical component

• A distinction can be made between the macro-, meso- and micro-system

• Change in one system causes a ripple effect of change in other systems

Page 5: Team & Communication slideshare

Activity 1: Paper Plan Corporation

5

You will be asked to produce paper planes, a video demo will help you to fold the type we want to produce!

Be sure that your airplane meets the following qualitystandards.

• Plane is symmetrical. • All corners must match evenly.• Both wings must be exactly the same size, and tailfins

must be the same height.

Form a team of people which you think is necessary toassist you in the task. You are given 5 minutes

Page 6: Team & Communication slideshare

Paper Plane Demo

Page 7: Team & Communication slideshare

Activity 1: Paper Plan Corporation

7

In the next 5-minutes, you are to produce as many paper planes as you can that satisfy the standards.

We will check your output and the winning team may be rewarded.

Page 8: Team & Communication slideshare

Lesson Activity 1: Paper Plan Corporation

8

In the discussion part of this exercise, point out that if allmembers of the team have relatively high skills, sequentialinterdependence is going to be more effective in this taskthan pooled interdependence. This is because, even in a

five minute period, people will quickly learn to specialize ata task, and they will be more efficient at doing a single task

than they are at trying to fold an entire airplane bythemselves. However, one slow member will slow down the

entire group in sequential interdependence, as this is aconjunctive task.

Page 9: Team & Communication slideshare

Group structure

• Status

• Conformity

• Size

• Composition

• Cultural diversity

Page 10: Team & Communication slideshare

Group- Size

Page 11: Team & Communication slideshare

Group Size

Page 12: Team & Communication slideshare

PrejudiceAttribution

CategorizingDissonance

CultsBystanderAggressionLoveAttraction

AttitudeObedienceComplianceGroupthink Conformity

Conformity: Asch’s Study

“B”“B” “B” “B” “B” “B” 33% - “B”

66% - “A”

What about gender– are men or women more conforming?

Page 13: Team & Communication slideshare

PrejudiceAttribution

CategorizingDissonance

CultsBystanderAggressionLoveAttraction

AttitudeObedienceComplianceGroupthink Conformity

Compliance

• Compliance & consumer psychology1. Foot-in-the-door2. Door-in-the-face3. Lowball4. That’s-not-all

12.2 How is compliance defined?

Page 14: Team & Communication slideshare

PrejudiceAttribution

CategorizingDissonance

CultsBystanderAggressionLoveAttraction

AttitudeObedienceComplianceGroupthink Conformity

Migram’s Obedience Study

• Participants (“teachers”) instructed to give electric shocks to another person (“learner”) pretending to be shocked

Page 15: Team & Communication slideshare

PrejudiceAttribution

CategorizingDissonance

CultsBystanderAggressionLoveAttraction

AttitudeObedienceComplianceGroupthink Conformity

• Do you think that you would have gone to the highest shock level?

• What percentage of people do you figure went all the way to the highest shock level?

Show graph

So, what happened? Were thosepeople sadists? Why would theykeep shocking someone?

How far did participants go?

Page 16: Team & Communication slideshare

TA

SK

INT

ERD

EPEN

DEN

CE

Confirming Pages

354 C H A P T E R 1 1 Teams: Characteristics and Diversity

who perform tasks that are next to each other in the sequence. Moreover, the member perform-ing the task in the latter part of the sequence depends on the member performing the task in the earlier part of the sequence, but not the other way around. The classic assembly line in manufac-turing contexts provides an excellent example of this type of interdependence. In this context, an employee attaches a part to the unit being built, and once this is accomplished, the unit moves on to another employee who adds another part. The process typically ends with the unit being inspected and then packaged for shipping.

Reciprocal interdependence is the next type of task interdependence. 31 Similar to sequential interdependence, members are specialized to perform specific tasks. However, instead of a strict sequence of activities, members interact with a subset of other members to complete the team’s work. To understand reciprocal interdependence, consider a team of people who are involved in a

PooledInterdependence

SequentialInterdependence

ReciprocalInterdependence

ComprehensiveInterdependence

Deg

ree

of C

oord

inat

ion

Requ

ired

Member3

Member1

Member1

Member2

Member3

Member3

Member3

Member4

Member4

Member2

Member2

Member1

Member1

Member4

Member2

Member4

Output

Output

Output

Output

FIGURE 11-3 Task Interdependence and Coordination Requirements

col2935x_ch11_342-379.indd 354col2935x_ch11_342-379.indd 354 11/11/11 6:11 PM11/11/11 6:11 PM

Page 17: Team & Communication slideshare

Identify which interdependence is used in this poultry processing.

Page 18: Team & Communication slideshare

Identify the type of interdependence used in assembling Boeing A380

Page 19: Team & Communication slideshare

5-stages of Group Development

Page 20: Team & Communication slideshare

Summary and reflection

• Groups and teams contribute to an organisation’s success if they are empowered

• The organisation itself is a group

• Coordination within teams or groups requires understanding of characteristics of the team.

• Knowledge of groups can be applied in many situations

• Effective communication is pertinent to a team’s function

Page 21: Team & Communication slideshare

Summary and reflection

• Your reflection is required as discussions at the elearn.

• Immediate response is pertinent so that you still remember what you had just learnt.