team building for successful ventures

Hani A. TarabichiHani A. Tarabichi

Build & OperateBuild & OperateYour Your SuccessfulSuccessful

TEAMTEAM

AgendaAgenda

Defining the TEAMDefining the TEAM The value of the Team in today’s The value of the Team in today’s

businessbusiness Keys of building a successful TeamKeys of building a successful Team Golden RulesGolden Rules


What is a team?What is a team?


It has been said that:It has been said that:

““Three is a crowd”Three is a crowd”But, with a good management they But, with a good management they

can become a can become a

““TEAM!”TEAM!”


How to build a team?How to build a team? How to build a How to build a SuccessfulSuccessful Team? Team?


Advantages of TEAMSAdvantages of TEAMS

Team Improve Your

Skills Communication Participation

More talent, Expertise and

Technicalcompetence

More ideasMutual respect

Boost moral“Buy in” to changes

Job satisfaction

Effectiveness

Solutions moreLikely to beImplemented

Process ownership


What Can A Team of What Can A Team of Entrepreneurs Really Do?Entrepreneurs Really Do?

Name:Name:

Ticker:Ticker:

Founded:Founded:

Google, Inc.Google, Inc.

NASDAQ: NASDAQ: GOOGGOOG

19981998

General General MotorsMotors

NYSE: GMNYSE: GM

19081908

Market Cap:(USD)Market Cap:(USD)

Employees:(full Employees:(full time)time)

$102 Billion$102 Billion

56805680$12.24 $12.24 BillionBillion

327,000327,000Eight year old venture backed Google, which entered what appeared to be a very crowded space, currently has 8 times the market capitalization of 100 year old global industrial giant General Motors!

As of March 21, 2006


Team Forming StagesTeam Forming Stages

4- Performing

2-Storming

1- Forming

3- Norming


Assembling a Winning TeamAssembling a Winning Team

The process is intenseThe process is intense It takes timeIt takes time Finding the right people can be a challengeFinding the right people can be a challenge Make sure you are all in it for the same Make sure you are all in it for the same

reasonsreasons Consider efficacy of any new additions to Consider efficacy of any new additions to

the teamthe team


Areas to Explore with your Areas to Explore with your TeamTeam

Individual goalsIndividual goals Commitment to the businessCommitment to the business Personal considerationsPersonal considerations What will keep the team going?What will keep the team going?

What will pull the plug (no funds?)What will pull the plug (no funds?) If goals differ, how will the conflict be If goals differ, how will the conflict be

resolvedresolved


Effective TeamsEffective Teams Have clear goals and objectivesHave clear goals and objectives Share responsibilityShare responsibility Measure their progress towards the goalsMeasure their progress towards the goals Have the necessary skills (technical, Have the necessary skills (technical,

problem solving, and interpersonal)problem solving, and interpersonal) Have the resources needed for the jobHave the resources needed for the job Have agreed ground rules for working Have agreed ground rules for working

togethertogether


Effective Teams:Effective Teams:

Have allocated appropriate roles for Have allocated appropriate roles for each membereach member

Support each other by listening, Support each other by listening, responding constructively and helpfullyresponding constructively and helpfully

Recognize individual and team successRecognize individual and team success Handle conflict constructively and Handle conflict constructively and

openlyopenly Share leadershipShare leadership


The 4 Pillars to Build a The 4 Pillars to Build a Successful TEAMSuccessful TEAM

1.1. Common Purpose, and Shared Values Common Purpose, and Shared Values & & GoalsGoals

2.2. Development of SkillsDevelopment of Skills

3.3. Synergetic HarmonySynergetic Harmony

4.4. Keeping the Accent on the PositiveKeeping the Accent on the Positive


Pillar Pillar ## 1 1

Common Purpose and Shared Values & GoalsCommon Purpose and Shared Values & Goals Create a challengeCreate a challenge, a reason for being that , a reason for being that

motivates people to work together motivates people to work together Set clear goals & strategies Set clear goals & strategies BOTHBOTH for for

individual and the teamindividual and the team Be clear on your valuesBe clear on your values Create a team charter that clearly states Create a team charter that clearly states

what the team wants to accomplish, and what the team wants to accomplish, and how the team will work to achieve resultshow the team will work to achieve results


Worthwhile WorkWorthwhile Work

Knowing we make the world a better placeKnowing we make the world a better placeIt’s how the work helps others, not the units dealt withIt’s how the work helps others, not the units dealt with

Everyone works toward a shared goalEveryone works toward a shared goalPeople support best that which they helped createPeople support best that which they helped create

Values guide all plans, decisions & actionsValues guide all plans, decisions & actionsValues become real only when you demonstrate them in the Values become real only when you demonstrate them in the way you act and the way you insist others behave.way you act and the way you insist others behave.


MEGALOMANIAMEGALOMANIA

No one is indispensableNo one is indispensable



Development of skillsDevelopment of skills

Start with the basics. Build individual Start with the basics. Build individual skills that will bolster team skillsskills that will bolster team skills

Provide Provide FEEDBACKFEEDBACK to build skills, to build skills, confidence, and accountabilityconfidence, and accountability

Learn each other’s rolesLearn each other’s roles



Synergetic Harmony Synergetic Harmony

NONE OF US IS AS SMART AS ALL OF USNONE OF US IS AS SMART AS ALL OF US

Share leadershipShare leadership Rotate position to build Rotate position to build flexibilityflexibility Turn individual skills into team skillsTurn individual skills into team skills


In control of achieving the In control of achieving the goalgoal

Playing field with clearly marked territoryPlaying field with clearly marked territoryWhen in command take chargeWhen in command take charge

Thoughts, feelings, needs, and Thoughts, feelings, needs, and dreamsdreams are respected, listened to, and acted upon.are respected, listened to, and acted upon.it’s tough to be boss without being bossyit’s tough to be boss without being bossy

Able but challengingAble but challengingNo pain no gain No pain no gain



Keeping the accent on the positiveKeeping the accent on the positive

REPEATED REWARD & RECOGNITIONREPEATED REWARD & RECOGNITION

Look for behaviors that reflect the purpose and Look for behaviors that reflect the purpose and values of the team work, and REWARD themvalues of the team work, and REWARD them

Catch people doing things right or Catch people doing things right or approximately rightapproximately right

RedirectRedirect toward the goal; do not punish toward the goal; do not punish


Cheering each others onCheering each others on

Active or passive, congratulations must Active or passive, congratulations must be TRUE = be TRUE = Timely, Responsive, Unconditional, EnthusiasticTimely, Responsive, Unconditional, Enthusiastic

No score, no game, and cheer the No score, no game, and cheer the progressprogressPolice behavior Police behavior VsVs Coach behavior Coach behavior

E = mcE = mc2 2

Enthusiasm equals mission times cash & Enthusiasm equals mission times cash & congratulationscongratulations


The better (more effective) The better (more effective) congratulationscongratulations

ProgrammedProgrammed

BlanketBlanket

GeneralGeneral

TraditionalTraditional

SpontaneousSpontaneous

IndividualIndividual

SpecificSpecific

UniqueUnique


PERFORMPERFORM

P=P= PurposePurpose E=E= EmpowermentEmpowerment R=R= RelationshipRelationship F=F= FlexibilityFlexibility O=O= Optimal PerformanceOptimal Performance R=R= RecognitionRecognition M=M= MoraleMorale


Prepared for SYEA Ventures- Prepared for SYEA Ventures- 4/3/20084/3/2008

BE AWARE!!!BE AWARE!!!

Organizations can get Organizations can get SOSO focused on focused on beautiful processes that they forget beautiful processes that they forget what they’re really supposed to be what they’re really supposed to be doing doing

Getting it right starts to get in the Getting it right starts to get in the way of getting it done way of getting it done


The Golden RulesThe Golden Rules

1. The 1. The PridePride RULE: RULE: You have to be proud of the GOAL & HOW you You have to be proud of the GOAL & HOW you

get thereget there

2. The 2. The self-confidenceself-confidence RULE: RULE:When in command take charge When in command take charge

3.3. The The 1010 words RULE: words RULE:

None of us is as smart as all of usNone of us is as smart as all of us

4.4. The triple The triple RR RULE: RULE:

Repeated Reward & RecognitionRepeated Reward & Recognition


Teams fail because of:Teams fail because of: Unclear goals and objectivesUnclear goals and objectives Non-measurable goalsNon-measurable goals Ill-defined responsibilitiesIll-defined responsibilities Inappropriate membersInappropriate members Lack of training in team-working and Lack of training in team-working and

problem-solvingproblem-solving Inappropriate Leadership style and Inappropriate Leadership style and

behaviorsbehaviors

Teams fail because of:Teams fail because of:

Ineffective meetingsIneffective meetings Functional resistance and politicsFunctional resistance and politics Individualism or individual creativityIndividualism or individual creativity Failure to disband a team once it has Failure to disband a team once it has

served its purposeserved its purpose


Useful formulasUseful formulas

Team = Communication + ParticipationTeam = Communication + Participation

Motivation = Challenge + CooperationMotivation = Challenge + Cooperation

System = Vision + Integrity + TrainingSystem = Vision + Integrity + Training

No participation = no commitmentNo participation = no commitment


Useful formulasUseful formulas

Short term gains = long term painsShort term gains = long term pains

If you don’t serve your customer, If you don’t serve your customer, someone else willsomeone else will

Consistency in quality of Consistency in quality of communication is a mustcommunication is a must


FinallyFinally

Please remember that there is no “Please remember that there is no “II” ” in in TEAMTEAM

None of us is as smart as all of usNone of us is as smart as all of us


TEAMTEAM = =TTogetherogetherEEveryoneveryoneAAchieveschievesMMoreore


team building for successful ventures

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