teall_cost_3_ch13

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    Copyright 2003 Pearson Education Canada Inc. Slide 13-1

    Chapter 13

    Strategy, Balanced Scorecard, andStrategic Profitability Analysis

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    Copyright 2003 Pearson Education Canada Inc. Slide 13-2

    Strategic Profitability Analysis

    Strategy describes how an organization matches itsown capabilities with opportunities in themarketplace in order to achiee its ob!ecties

    "ndustry analysis focuses on# competitors potential entrants into the market e$uialent products bargaining power of customers

    bargaining power of suppliers

    Pages 42 - 43

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    Copyright 2003 Pearson Education Canada Inc. Slide 13-3

    Strategic Profitability Analysis %Continued&

    Product differentiation refers to the organization'sability to make its products or serices uni$ue

    Cost leadership occurs when the organization is ableto reduce costs, relatie to competitors, through

    productiity and efficiency improements

    Pages 42 - 43

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    Copyright 2003 Pearson Education Canada Inc. Slide 13-4

    Balanced Scorecard

    (he Balanced Scorecard translates an organization'smission and strategy into a comprehensie set ofmeasures

    )easurements proide feedback on how well the

    organization is implementing its strategy reduced emphasis on short*term financial goals

    +our lements of the Balanced Scorecard

    1- +inancial measures.- Customer measures

    3- "nternal business process measures

    /- 0earning and growth

    Pages 43 - 4!

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    Copyright 2003 Pearson Education Canada Inc. Slide 13-"

    ample of Balanced Scorecard

    (arget Actual2b!ectie )easures Performance Performance

    +inancial ain in income 45,666,666 45,5.6,666Perspectie 7eenue growth 89 8-/:9

    Customer ;ew customers 5 8Perspectie Customer satisfaction

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    Copyright 2003 Pearson Education Canada Inc. Slide 13-#

    +eatures of a ood Balanced Scorecard

    (ells the story of the company's strategy byarticulating a se$uence of cause*effect relationships

    elps communicate the strategy to all members ofthe organization by translating the strategy into acoherent and linked set of understandable targets

    "n profit*seeking companies, places strong emphasison financial measures and ob!ecties

    0imits the number of measures used by identifying

    only the most critical ones

    ighlights suboptimal tradeoffs that managers maymake when they tail to consider operational andfinancial measures together

    Pages 4$ - 4

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    Copyright 2003 Pearson Education Canada Inc. Slide 13-!

    Pitfalls "mplementing a Balanced Scorecard

    on't assume the cause*and*effect linkages to beprecise

    on't seek improements across all measures allthe time

    on't use only ob!ectie measures on thescorecard

    on't fail to consider both costs and benefits of

    initiaties on't ignore non*financial measures when

    ealuating managers and employees

    Page 4

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    Copyright 2003 Pearson Education Canada Inc. Slide 13-$

    ngineered and iscretionary Costs

    ngineered costs result specifically from a clear cause*effect

    relationship between output and resources used materials

    iscretionary costs costs which arise from a periodic appropriation

    decision lack a clear cause*effect relationship between output

    and resources used adertising, eecutie training, 7?, public relations

    Page "0$

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    Copyright 2003 Pearson Education Canada Inc. Slide 13-

    ngineered iscretionaryCosts Costs

    Process or etailed and nowledge of theActiity physically process is sketchy

    obserable or unaailable

    7epetitie ;on*repetitie

    0eel of )oderate 0argeDncertainty or small

    ownsizing %or rightsizing& is process of matchingresources with current and future needs

    ifficult for discretionary costs as ideal amount isunknown

    ownsizing and Capacity )anagement

    Pages "0! - "11

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    Copyright 2003 Pearson Education Canada Inc. Slide 13-10

    Productiity measures the relationship between actualinputs used and actual outputs achieed

    Partial ProductiityE Fuantity of output produced G Fuantity of input used

    E 1,156,666 units G .,