teall_cost_3_ch13
TRANSCRIPT
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Copyright 2003 Pearson Education Canada Inc. Slide 13-1
Chapter 13
Strategy, Balanced Scorecard, andStrategic Profitability Analysis
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Copyright 2003 Pearson Education Canada Inc. Slide 13-2
Strategic Profitability Analysis
Strategy describes how an organization matches itsown capabilities with opportunities in themarketplace in order to achiee its ob!ecties
"ndustry analysis focuses on# competitors potential entrants into the market e$uialent products bargaining power of customers
bargaining power of suppliers
Pages 42 - 43
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Copyright 2003 Pearson Education Canada Inc. Slide 13-3
Strategic Profitability Analysis %Continued&
Product differentiation refers to the organization'sability to make its products or serices uni$ue
Cost leadership occurs when the organization is ableto reduce costs, relatie to competitors, through
productiity and efficiency improements
Pages 42 - 43
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Copyright 2003 Pearson Education Canada Inc. Slide 13-4
Balanced Scorecard
(he Balanced Scorecard translates an organization'smission and strategy into a comprehensie set ofmeasures
)easurements proide feedback on how well the
organization is implementing its strategy reduced emphasis on short*term financial goals
+our lements of the Balanced Scorecard
1- +inancial measures.- Customer measures
3- "nternal business process measures
/- 0earning and growth
Pages 43 - 4!
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Copyright 2003 Pearson Education Canada Inc. Slide 13-"
ample of Balanced Scorecard
(arget Actual2b!ectie )easures Performance Performance
+inancial ain in income 45,666,666 45,5.6,666Perspectie 7eenue growth 89 8-/:9
Customer ;ew customers 5 8Perspectie Customer satisfaction
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Copyright 2003 Pearson Education Canada Inc. Slide 13-#
+eatures of a ood Balanced Scorecard
(ells the story of the company's strategy byarticulating a se$uence of cause*effect relationships
elps communicate the strategy to all members ofthe organization by translating the strategy into acoherent and linked set of understandable targets
"n profit*seeking companies, places strong emphasison financial measures and ob!ecties
0imits the number of measures used by identifying
only the most critical ones
ighlights suboptimal tradeoffs that managers maymake when they tail to consider operational andfinancial measures together
Pages 4$ - 4
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Copyright 2003 Pearson Education Canada Inc. Slide 13-!
Pitfalls "mplementing a Balanced Scorecard
on't assume the cause*and*effect linkages to beprecise
on't seek improements across all measures allthe time
on't use only ob!ectie measures on thescorecard
on't fail to consider both costs and benefits of
initiaties on't ignore non*financial measures when
ealuating managers and employees
Page 4
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Copyright 2003 Pearson Education Canada Inc. Slide 13-$
ngineered and iscretionary Costs
ngineered costs result specifically from a clear cause*effect
relationship between output and resources used materials
iscretionary costs costs which arise from a periodic appropriation
decision lack a clear cause*effect relationship between output
and resources used adertising, eecutie training, 7?, public relations
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Copyright 2003 Pearson Education Canada Inc. Slide 13-
ngineered iscretionaryCosts Costs
Process or etailed and nowledge of theActiity physically process is sketchy
obserable or unaailable
7epetitie ;on*repetitie
0eel of )oderate 0argeDncertainty or small
ownsizing %or rightsizing& is process of matchingresources with current and future needs
ifficult for discretionary costs as ideal amount isunknown
ownsizing and Capacity )anagement
Pages "0! - "11
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Copyright 2003 Pearson Education Canada Inc. Slide 13-10
Productiity measures the relationship between actualinputs used and actual outputs achieed
Partial ProductiityE Fuantity of output produced G Fuantity of input used
E 1,156,666 units G .,