Results from the MIREIA Survey:

Mapping of eInclusion Actors across Europe

Gianluca Misuraca

Senior Scientist, European Commission, JRC-IPTS

The views expressed by the authors are not necessarily those of the EC

25th October 2013

Joint Research Centre

Serving society Stimulating InnovationSupporting legislation

Institute for Prospective Technological Studies

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State of the Union…

Deepest and longest recession since the birth of the EU…

Unemployment hits record highs…

26.654 million unemployed people in EU28 (11%)

Youth unemployment in EU28: 23.4% (5.560 million people - under 25)

Source: Eurostat, July 2013 3

In 2011, 119.6 million people (24.2% of EU27) at risk of poverty or social exclusion (AROPE)

Increased from 23.6% in only one year (2010)

Poverty is rising…

The AROPE indicator is defined as the share of the population in at least one of the following three conditions: 1)at risk of poverty (meaning below the poverty threshold);2)in a situation of severe material deprivation; 3)living in a household with very low work intensity.

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Social exclusion

A vicious cycle

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EU Policy context

Employment & Social Investment Packages

Social Investment for Growth and Cohesion -

COM(2013)83

Strengthening the social dimension of EMU -

COM(2013)690

eInclusion

Objectives:

to reduce gaps in ICT usage and promote the use of ICT to overcome

exclusion, improve economic performance, employment

opportunities, quality of life, social participation and cohesion

Inclusive pillar of the Lisbon Strategy under the i2010 Agenda

Riga (2006) and Vienna (2008) Ministerial Declarations

Among the key targets of the Europe 2020 strategy

Increase employment from 69 to 75% of EU population

Improve educational levels (school drop-out <10%; at least 40% of

30-34 years old to complete tertiary education)

Get 20 million people out of poverty and/or social exclusion

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eInclusion actors: An untapped resource

Crucial role due to their multiplier/amplifier effects

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High diversity in the EU

Telecentres, Cybercafés, Libraries, civic centres, educational and

training institutions, NGOs, private and public organisations, etc.

Limited policy attention and important ‘knowledge gaps’

Public, private and third sector

organisations which intentionally

address social inclusion goals

through ICTs or promote the use of

ICTs to enhance the socio-economic

inclusion of marginalized and

disadvantaged groups and of people

at risk of exclusion (JRC-IPTS, 2012)

In cooperation with stakeholders, MIREIA is involving researchers and practitioners to:

1. Map eInclusion actors in Europe to better understand their characteristics and policy potential;

2. Design and 'test' a methodological framework to enhance capacity of eInclusion intermediaries and engage them to collect data and to measure their impacts

http://is.jrc.ec.europa.eu/pages/EAP/eInclusion/MIREIA.html

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Task 1 – Literature ReviewTask 1 – Literature Review

Task 2 – Locality MappingTask 2 – Locality Mapping

Task 3 – EU27 MappingTask 3 – EU27 Mapping

Task 4 – Review of methods and indicatorsTask 4 – Review of methods and indicators

Task 5 – Development of the eI2 - Impact Assessment FrameworkTask 5 – Development of the eI2 - Impact Assessment Framework

Task 6 – Test & operationalisation of the eI2 - Impact Assessment FrameworkTask 6 – Test & operationalisation of the eI2 - Impact Assessment Framework

Way forward

Way forward2012 2013

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Research Design

WP 1 – Characterisation & Mapping of eI2 in EU

WP 2 – IAF Development & Testing

In collaboration with

EU27 Mapping: Methodology

27 Countries

15 languages

First attempt of collection of primary data at EU27

level

14 country profiles

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2,752 organisations

>300 Networks ≥ (70.000 members)

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http://is.jrc.ec.europa.eu/pages/EAP/eInclusion/documents/SurveyeIncActorsdraftfinalwithcovers23102013.pdf

Typologyof eInclusion actors

1.National, Regional or State Agencies2.Municipal/City Government3.Public Libraries4.Government-run Telecentres5.Formal Educational Institutions

1.Cybercafés2.Private Training Organizations3.Formal Educational Institutions4.Other

Public Sector Private Sector

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Sector and Type

Estimated 'market’ size

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Public libraries, municipalities, government and NGO-run telecentres represent the bulk of eInclusion actors with variations across the EU27

Low participation of private sector

>20% are networks

≥ 60% members of networks

≥250,000 eInclusion intermediaries in EU27

1 actor every 2,000 citizens

N=2752

The EU27 landscape…

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Size (Staff & Budget)Staff size

Annual Budget

Organisational capacities

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Percentage of organizations which serve that target group

Targets Groups

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Percentage of organizations that provide such services

Services

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ICT enabled services

Social & Economic services

Key results

Important effort of characterisation and first mapping at EU27 level

baseline for future research and a 'living directory' for policy interventions

A myriad of actors playing a vital social and economic role

in spite of limited resources and organisational capacities

Crucial contribution to advancing the Digital Agenda for Europe and other key social and economic policy goals of the EU

strengthening community building, digital empowerment, social inclusion, learning and employability

Complementarity of social functions performed

High potential for the creation of multi-stakeholders partnerships

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Policy Options

Support the network effects, the innovation processes created  and the services provided by this high and diverse number of organisations

Half of which have <10 employees and annual budgets of <100.000€

Create the conditions for a larger involvement of the private sector

e.g. CSR, innovative PPP, and within the Grand Coalition for Digital Jobs

Reinforce the capacities of eInclusion intermediary actors to further develop their entrepreneurial skills and ensure self-sustainability

through service provision and the establishment of business models increasingly based on usage/service fees

Strengthen the role these organisations can play in addressing digital exclusion, employability, and the shortage of ICT skilled workers

Link to the Social Investment Package and cohesion policy instruments

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MIREIA eI2-IAFRationale

ICT-mediated interventions of eInclusion Intermediaries can have an ‘amplifying’ effect, contributing to:

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Evaluation of eInclusion Intermediaries’ actions

impacts per single intermediary or groups

MIREIA Operational Framework

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Testing MIREIA IAFon real-world 'Pilots'

Ireland

Poland

ItalySpain

Counterfactual Impact

Evaluation Tool

Counterfactual Impact

Evaluation Tool

Context Analysis frameworkContext Analysis framework

IntermediaryPerformance

Assessment Tool

IntermediaryPerformance

Assessment Tool

Impact Measurement

Tool

Impact Measurement

Tool

Web based data

gathering tools

What's Next

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Publication of findings of the mapping exercise at EU27 level

JRC Technical Report - Analysis of the survey of eInclusion Actors in the EU27 (including Datasets available on MIREIA webpage)

JRC-S&P Report – Characterisation & Mapping of eInclusion Actors in the EU (Coming soon – Nov. 2013)

Dissemination at policy level

EU eGov High Level Conference, Vilnius, 14-15 November 2013

JRC Official Press Release

Refinement of the MIREIA eI2- IAF

Publication of results as JRC S&P Report (Jan. 2014)

Development of an electronic toolkit and guidelines

freely available online (Jan. 2014)

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Way forward

MIREIA is yours: Exploit it! Some ideas…

Build on MIREIA to set-up a large-scale pilot across the EU

to be funded through e.g., CIP or similar programmes under H2020

Use MIREIA to evaluate (ex-ante) eInclusion actions as part of the ESF

Action 57: Prioritize digital literacy and competences for the ESF

Apply the MIREIA-IAF to social policy experimentations

Formulate proposals under the new Programme for Employment & Social Innovation (EaSI) which integrates and extends the coverage of Progress, EURES and the Microfinance Facility Programme

Creating Industrial Leadership and Competitive Frameworks

Leadership in enabling and industrial technologies

ICTNanotech., Materials, Manuf. and

Processing BiotechnologySpace

Access to risk finance Innovation in SMEs

Excellence in the Science Base Frontier research (ERC) Future and Emerging Technologies (FET) Skills and career development (Marie Curie) Research infrastructures

Shared objectives and principles

Common rules, toolkit of funding schemes

Europe 2020 priorities

European Research Area

Simplified access

International cooperation

Dissemination & knowledge tranfer

Tackling Societal Challenges Health, demographic change and

wellbeing Food security, sustainable

agriculture and the bio-based economy

Secure, clean and efficient energy Smart, green and integrated

transport Climate action, resource efficiency

and raw materials Inclusive & innovative societies Secure Societies

EITJRC

ICT

ICT

ICT

ICT

ICT

ICT

ICT

ICT

ICT

Horizon2020

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Societal Challenge 6 – Inclusive & Innovative Societies

Selected ICT Research Challenges: Inclusive and sustainable Europe for the young generation (60M€-2014)

Stimulating the use of ICT tools and services for learning and teachingNew Forms of InnovationDigital Social Platforms (10M€-2014-2015)Empowering citizens to manage and monitor their personal data (10M€-2015)Open government: eParticipation and transparency (15M€-2015)Digital empowerment of citizens Stimulating the use of ICT to facilitate the social & economic integration of excluded citizens (50M€-2015)ICT for a more creative and innovative society (20M€-2014)

research on understanding how social innovation and creativity may lead to change in existing structures, practices and policies and how they can be encouraged and scaled-up

gianluca.misuraca@ec.europa.eu

For further information about MIREIA:http://is.jrc.ec.europa.eu/pages/EAP/MIREIA.html