tcg client process pdf .2

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The Allman Building, 1701 Walnut Street, 7 th Floor, Philadelphia, PA 19103 800.692.1498 www.trendconsultinggroup.com Value Proposition TCG works with small to mid-size organizations to maximize their ROI on costs associated with Sales and Project Management growth initiatives. Unlike companies that solely make cold calls for you or provide you with one component of project management, we provide a one-stop solution to help you get the results you need, in the timeframe desired, within your budget. We help you realize your growth expectations as is evident from our clients’ success rates. Start today with a free consultation to discuss your growth initiatives and the strategies and programs it will take to poise you for ongoing success. Our Philosophy At TCG we pride ourselves on a philosophy centered on collaboration, creativity and respect. We foster an internal environment where everyone is valued for their knowledge, experiences, and efforts. We empower our team members to be creative and make “out of the box” suggestions and we respect all points of view. This philosophy transfers to our clients as we encourage you to participate in the process and be vested in the solution. This philosophy is one of the factors that differentiate us from our competitors. Our Services Project Management Consulting Field Sales Outsourcing Process Improvement Technology Assessment Managed Solutions Turnkey Solutions Our Team TCG’s highly experienced team of project management and sales agents is comprised of professionals with experience in multiple markets including: residential & commercial construction, property management, technology, and business services. Along with our heavy focus on training & development, our 90 day customer focused on-boarding plan ensures you are provided with the highest level of talent and management to achieve success.

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Page 1: TCG Client Process PDF .2

The Allman Building, 1701 Walnut Street, 7th Floor, Philadelphia, PA 19103 800.692.1498 www.trendconsultinggroup.com

Value Proposition

TCG works with small to mid-size organizations to maximize their ROI on costs associated with Sales and

Project Management growth initiatives. Unlike companies that solely make cold calls for you or provide you

with one component of project management, we provide a one-stop solution to help you get the results you

need, in the timeframe desired, within your budget. We help you realize your growth expectations as is

evident from our clients’ success rates. Start today with a free consultation to discuss your growth initiatives

and the strategies and programs it will take to poise you for ongoing success.

Our Philosophy

At TCG we pride ourselves on a philosophy centered on collaboration, creativity and respect. We foster an

internal environment where everyone is valued for their knowledge, experiences, and efforts. We empower

our team members to be creative and make “out of the box” suggestions and we respect all points of view.

This philosophy transfers to our clients as we encourage you to participate in the process and be vested in

the solution. This philosophy is one of the factors that differentiate us from our competitors.

Our Services

Project Management Consulting

Field Sales Outsourcing

Process Improvement Technology Assessment

Managed Solutions Turnkey Solutions

Our Team

TCG’s highly experienced team of project management and sales agents is comprised of professionals with

experience in multiple markets including: residential & commercial construction, property management,

technology, and business services. Along with our heavy focus on training & development, our 90 day

customer focused on-boarding plan ensures you are provided with the highest level of talent and

management to achieve success.

Page 2: TCG Client Process PDF .2

The Allman Building, 1701 Walnut Street, 7th Floor, Philadelphia, PA 19103 800.692.1498 www.trendconsultinggroup.com

Our Process

TCG utilizes our three phase “Identify, Strategize, Execute” approach when engaging with our clients.

1. Identify – during this discovery phase we will conduct an assessment to determine:

a. Growth goals

b. Current challenges

c. Current processes

d. Recommended solutions

2. Strategize – during this collaboration phase we partner with you and your stakeholders to craft:

a. Short and Long Term Goals

b. Project Plan including solutions, services, timeframe, and budget

c. Metrics to measure targets and ensure progress

d. Launch strategy including tools and resources

3. Execute – during this launch phase TCG will:

a. Deliver and execute initiatives

b. Manage all vendor relationships, resources, and any challenges (related to TCG’s project)

c. Measure and Track progress

d. Provide customized, detailed reports to clients

Pricing:

We offer our clients three options based on the type of engagement and scope of work:

Hourly Rate + T&M

Flat Fee

Retainer based

Our success is based on your success. Some clients prefer a hybrid cost model based on success and to meet their

needs TCG has introduced a profit share pricing plan. This plan allows our clients the peace of mind to know that

TCG not only stands behind its solutions, but is partially paid based on those results. Regardless of which option

you choose, you will be provided with a fair and accurate pricing solution to fit your needs.

“Our passion is moving you forward. There is nothing more satisfying than a customer who gains market

share through their partnership with TCG.” ~ Vincent E. Cottrell III, Managing Partner