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TBL InspirerVolume 6, Feb 2011
In this issue
News Achievements
New Wins
&
Events
BPO Division
Training Division
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Welcome to Inspirer, Techno Brain’s quarterly newsletter. 6 edition of this newsletter gives a
brief outlook of 4 quarter's major achievements, events and new client additions. This edition
features major news & achievements - CfMD accreditation of MEsure, ISO 9001:2008
certification process initiated at Techno Brain Malawi, CMMI implementation initiated at
Techno Brain India, Launch of SecuRegister latest version, Ken-Tech Data rebranded as Techno
Brain BPO ITES and events including Techno Brain’s 3 Annual Business Conference, L1 Identity
Solutions – 2010 Biometrics League Training, Independent Advisors and Consultants in Public
Sector (ICAPS) Event, Techno Brain India’s 2 Annual Day Celebration etc. In addition to this
information, this volume also covers news on Techno Brain BPO and Training divisions.
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On the final day of Techno Brain’s 3 Annual Business Conference, 2010, Chairman, Mr.
Mahesh Patel addressed all the attendees and presented performance awards for 2010 in
various categories to the employees. He said, "I appreciate all the employees for
emphasizing on team work rather than individual performance for their success and
understanding how important it is to have bonding between each other in the team. The
same team spirit and bonding should be continued in the organization to make Techno
Brain a strong and successful company in the coming years.”
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Techno Brain Employees at 3 Annual Business Conference 2010, Naivasha, Kenyard
Mr. Mahesh Patel, Chairman,
Techno Brain, at
3 Annual Business Conference,
2010
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1
News and Achievements
Techno Brain’s Project Monitoring & Evaluation System,MEsure, receives Certified for Microsoft Dynamics (CfMD) NAV2009Accreditation
MEsureproject performance enhanced
Congratulations Techno Brain Team.
Congratulations to the entire Techno Brain team on this significantachievement.
Fantastic achievement! Congratulations to the team at TechnoBrain.
Mahesh Patel, Chairman, ETG.............................................................
Robin Njiru, Solutions Partner Manager,Microsoft
.............................................................
Stewart Samkange, Tanzania EnterpriseAccount Manager, Microsoft East & SouthernAfrica
Kudos
Techno Brain's Project Monitoring & Evaluation System Mesure 1.0
for Public Sector & Non Profit Organizations, is now Certified for
Microsoft Dynamics (CfMD) Product. This certification means that
the product has met Microsoft’s highest standard for partner-
developed software.
Techno Brain, India initiates CMMI Implementation Process
Capability Maturity Model® Integration (CMMI-DEV)
Implementation process has been initiated at Techno Brain, India
in December, 2010. Concept QA Labs (CQAL), a partner of Software
Engineering Institute (SEI) for performing CMMI appraisal and for
introducing CMMI training programs, will provide initial training
on CMMI process & assist Techno Brain in CMMI implementation.
Robin Njiru, Solutions Partner Manager, Microsoft at 3rdAnnual Business Conference, 2010
Robin Njiru, Solutions Partner Manager, Microsoft, delivering a session on
World Class Sales Organization at ABC 2010
Robin Njiru, Solutions Partner Manager, Microsoft, congratulated
Techno Brain on its various achievements during the 3rd Annual
Business Conference, 2010. He delivered an interesting session on
World Class Sales Organization where he stated that market
forces, customer demands and partner needs are the main forces
to drive a successful partnership & also emphasized on being
Trusted Advisor status for partners.
Techno Brain launches SecuRegister, Multi-modal BiometricSystem
Techno Brain launched the latest version of SecuRegister, a
Biometric based citizen enrollment, verification & identification
system during its 3 Annual Business Conference, 2010 held at
Naivasha, Kenya.
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Nandan and Srinivas giving SecuRegister Demo at ABC 2010
Process Consultant from Concept QA Labs conducting CMMI
Training at Techno Brain India
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Techno Brain, Malawi achieves ISO 9001:2008 Certification
Techno Brain introduces a new Service Specific Go-to-MarketStrategy
Techno Brain introduced a new Go-to-Market strategy to address
the global market and drive business. As part of this strategy five
different practices have been identified which will be led by
practice specific heads. Nandan – Identity Management Services,
Joel Gachomo & Saj Abraham – Enterprise Business Practice,
Rajeev – IT Consulting & Business Automation Services, Alfred
Mugo – IT Infrastructure Solutions and Shashi – BI/DW Practice.
Techno Brain Malawi achieved ISO 9001: 2008 Certification. The
certification process was initiated by on December 1, 2010. Techno
Brain, Malawi’s Process Compliance, Information Security System,
Helpdesk Management, IT System Integration Consultancy, HR,
Project Management and Custom Development system were
audited for the ISO 9001:2008 certification by NEMKO, auditing
firm from Norway. The ISO 9001: 2008 certification of Techno
Brain, Malawi will be effective from March 31, 2011.
Congratulations to the entire Malawi team.
Congratulations Techno Brain team.
Mahesh Patel, Chairman, ETG.............................................................
Ketan Patel, Director, ETG
Kudos
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Ken-Tech Data Ltd. is now re-branded as Techno Brain BPOITES Ltd.
Techno Brain Group is proud to announce the addition of BPO
division to its existing business line. Effective January 1, 2011, Ken-
Tech Data Ltd., a leading Business Process Outsourcing Company
based in Nairobi, Kenya, will be a part of Techno Brain Group &
branded as Techno Brain BPO ITES Ltd.
Techno Brain BPO ITES Team
Techno Brain initiates Campus Recruitment Programme
Techno Brain has initiated a new Campus Recruitment Programme
to identify, acquire & provide a platform to the top IT talents from
local colleges and nurture them to meet Techno Brain’s manpower
requirements locally. In this 2 year programme the new hire will
be posted in different units to undergo both ‘on the job’ as well as
‘off the job’ training.
Daniel Ndawi, Paul Mkinga, Darius Elias and Leontina Nnandi - Trainees at
Techno Brain Tanzania
Alfred Gichuru, Christine Wachira, George Ngotho, Kelvin Mungasio, Paul
Kigumo and Sheila Munyiva - Trainees at Techno Brain BPO ITES
Techno Brain has shifted its Corporate Headquarter to Msasani Peninsula,
Dar es Salaam, Tanzania
Techno Brain Ethiopia's full fledged office in operation
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Techno Brain Uganda
Rwanda Revenue Authority – Techno Brain signed a contract with
Rwanda Revenue Authority (RRA) to provide Supply &
Implementation of Microsoft Dynamics based Customer
Relationship Management (CRM) Software solution.
BERCO Undercarriages India Pvt. Ltd. –
Municipal Corporation of Rajahmundry
Techno Brain signed a
contract with BERCO Undercarriages India Pvt. Ltd. to provide
Annual Maintenance Services.
– Techno Brain signed a
contract with Municipal Corporation of Rajahmundry (MCR) to
provide Integrated Financial Management System (IFMS) built on
MS Dynamics NAV 2009 Technology.Alfred Mugo, Country Manager, Techno Brain, Kenya exchanging agreement
with Colonel Thomas Logan , Commander, USAMRU-KENYA
Techno Brain India
New Wins
Techno Brain Ethiopia
Mekonnen Tesfaye, Country Representative, Techno Brain, Ethiopia exchanging
agreement with EALES Board Chairman and Association Chairman (left) and EAL IT
Director (right)
Techno Brain Kenya
Farm Concern International –
Mathare Youth Sports Association –
KEMRI/Wellcome Trust –
Techno Brain has signed a contract
with Farm Concern International to provide Integrated Financial
Management System (IFMS) built on Serenic Navigator Techno
Brain Web Portals solution.
Techno Brain has signed a
contract with Mathare Youth Sports Association (MYSA) to provide
Integrated Financial Management System built on Serenic
Navigator solution.
Techno Brain has signed a contract with
Kenya Medical Research Institute (KEMRI) / Wellcome Trust to
provide Integrated Financial Management System built on
Serenic Navigator & Techno Brain Web Portals Solution.
&
(IFMS)
(IFMS)
Ethiopian Airlines – Techno Brain wins a contract from Ethiopian
Airlines to provide supply & installation of a Credit Union System
to its Employees’ Thrift & Credit and Cooperative Society Ltd
(EALES & CCS).
United States Army Medical Research Unit-KENYA – Techno
Brain has signed a contract with USAMRU-Kenya to provide
Supply & Implementation of an Integrated ERP System.
National Drug Authority – Techno Brain signed a contract with
National Drug Authority (NDA) to provide Design, Develop &
Implementation of Drug Import Verification Software services
based on Windows Share Point.
October, 2010
Training on MEsure, InspireHRM and IFMS Products, AddisAbaba, Ethiopia
Techno Brain conducted a full day event on MEsure, InspireHRM
and IFMS (Serenic) products at Christian Relief Development
Association (CRDA), Ethiopia. About 40 participants from NFP,
NGO and Private sectors participated in this event. The event
helped as a training session on InspireHRM, MEsure & IFMS
products to all the newly joined employees of Techno Brain.
Events
Saj Abraham, Head-Presales, Techno Brain, Tanzania at CRDA,
Ethiopia, giving presentation on InspireHRM, MEsure and IFMS
December, 2010
Society of Human Resources Management in Ethiopia(SHRME) Exhibition, AddisAbaba, Ethiopia
Techno Brain, Ethiopia at SHRME Exhibition Job Fair
Techno Brain participated in the fifth job fair organized by Society
of Human Resources Management in Ethiopia (SHRME) &
showcased its human resources & payroll management product
InspireHRM. This full day event was attended by around 2000
senior & junior level job seekers and HR Managers from various
companies.
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December 16 – 18, 20103rdAnnual Business Conference, 2010, Naivasha, Kenya
Techno Brain celebrated its 3rd Annual Business Conference from
16th to 18th December, 2010, at Naivasha, Kenya. Over 100 Techno
Brain employees from all the locations participated in this three-
day annual business conference. Day 1 & Day 2 had sessions on
2010 performance review and plan for 2011 by department
specific heads followed by What’s New in Techno Brain and ended
with demos on InspireHRM, MEsure and SecuRegister. On the final
day of ABC 2010, performance awards for 2010 to Techno Brain
employees on various categories were presented by Chairman Mr.
Mahesh Patel.
InsideNGO ICT Conference, Washington, D.C.
Clint Cuny, CEO, Techno Brain USA, participated in the InsideNGO
ICT Conference held in Washington, D.C. and and discussed the
drivers for “Deploying Financial Management Systems in
Developing Countries.”
October 28, 2010
Anand Mohan, CEO, Techno Brain India, was invited as a speaker in
the Independent Advisors & Consultants in Public Sector (ICAPS),
2010, a two-day event conducted by Microsoft, where he delivered
a speech on Techno Brain’s Treasury Management & Integrated
Financial Management System.
Independent Advisors and Consultants in Public Sector(ICAPS) Event, Gurgaon, IndiaDecember 9 – 10, 2010
Anand Mohan, CEO, Techno Brain India, delivering a presentation at the event
UNIDO-Microsoft E-Waste WorkshopDecember 2, 2010
Techno Brain participated in workshop organized by
UNIDO and Microsoft on E-Waste. Anne Magashi from Cleaner
Production Center of Tanzania and Mathias Schluep from EMPA –
Switzerland, presented “e-Waste Assessment Tanzania” to the
participants in the workshop.
E-Waste
Techno Brain participated in the Oracle Technology Day, a one day
workshop on online fraud organized by Oracle and discussed
about vulnerabilities of organizations towards online fraud. This
workshop also provided an opportunity to learn about how
Oracle’s unique vision for the next generation of Identity
Management will benefit their business.
Oracle Technology Day Workshop, Dar es Salaam, TanzaniaNovember, 2010
Techno Brain participated in the L1 Identity Solutions – 2010
Biometrics League Training event held in Minnesota. The event
mainly covered L1’s offerings in the areas of Law Enforcement &
Civilian Solutions. It also provided the participants an overview of
the market for civilian identity programs.
November 30 – December 2, 2010
L1 Identity Solutions – 2010 Biometrics League Training,Minnesota, USA
Abhay Sharma receiving Best Consultant Award
Elsie Wepukhulu receiving Employee of the Year Award in BPO ITES DivisionDon Godfrey receiving Award for New Business in 2010
Techno Brain Delivery Team
Disha Patel, Director, Techno Brain, sharing the dance floor with employees on
Awards Night
4thAnnual Connecting Rural CommunitiesAsia Forum, IndiaJanuary 17 – 19, 2011
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Techno Brain Kenya successfully conducted the first training
session on Microsoft CRM product via a webcast for all Techno
Brain Sales Consultants, initiated by Pavan Kumar, Samar Patel,
Victor Muruiki and George Jilavoya.
Microsoft CRM Online Demo, Nairobi, KenyaJanuary 10, 2011
Jijo Joseph receiving Best Project Manager Award
Latha M.R. receiving CEO’s Award of Excellence
Jose Araujo Vivek receiving CEO’s Award for Outstanding Performance
Saj Abraham receiving New Vertical Introduction Award for Mesure
Surya Chaturvedula receiving CEO’s Award of Excellence
Vanessa Lucky Kanyi receiving Quality Champion of the Year Award in
BPOITES Division
Zachary Kabui receiving Best Instructor Award
Techno Brain participated in the 4th Annual Connecting Rural
Communities (CRC) Asia Forum, a three day event organized by
Common Wealth Telecommunications Organization (CTO) in
conjunction with Exhibitions India Group (EIG).
Christopher Wambura, Dorothy Nanfuka, Vikas Goud & Victor Msina
receiving Exemplary Customer Handling Award
............................................................................................................................................................................................................................................................................................................................................................................
7
the employees. The day ended with interesting team building
activities. On the second day of Techno Fete, 2011, performance
awards for the year 2010 in various categories and sports awards
were presented to employees by Techno Brain India CEO, Mr.
Anand Mohan, followed by cultural programmes performed by
Techno Brain India employees.
Techno Fete, 2ndAnnual Day Celebration of Techno Brain India
Techno Brain India celebrated its 2nd Annual Day, Techno Fete,
from 12th to 13th February, 2011 at Hyderabad. Techno Brain
Group CEO, Mr. Manoj Shanker attended this 2 day event. Day 1
had department specific sessions on 2010 performance review &
plan for 2011, followed by Techno Brain India CEO, Anand Mohan’s
presentation and Group CEO, Mr. Manoj Shanker’s message to all
February 12 – 13, 2011
Techno Brain India Team
Manoj Shanker, CEO, Techno Brain Group, addressing the employeesAnand Mohan, CEO, Techno Brain India, giving presentation on 2010
Performance Review & Plan for 2011
Team Building Activities
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Day 2 - Cultural Programmes
Welcome Dance by Sravanthi on Awards Night Swagathika performing Traditional Odissi Dance on Awards Night
Manoj Shanker, CEO, Techno Brain Group, addressing Techno Brain India
Employees and their Family Members on Awards Night
Group Dance by Mohan Baswapathi & Team
Comedy Skit performed by Employees Group Song by the Girls Team
Techno Brain BPO Division
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Techno Brain BPO ITES team at offsite Business Conference & Training Program
Techno Brain BPO ITES Offsite Business Conference atNaivasha, Kenya
Techno Brain BPO ITES division conducted an offsite Business
Conference and Training event in December 2010. The event
started with a review of 2010 business performance and followed
by training session on leadership skills, by external trainer from
India. The event gave an insight to International BPO Operations,
People Management and Prospective planning of all departments
for 2011.
TECHNO BRAIN INDIA PERFORMANCE AWARDS 2010
Innovation Mahesh Dhommati
Top Team
Quality
Best Team Player
Rising Star
Punctuality
On Time Performance
Best Skilled Resource
Best Fresher
Management Recognition
Vikas Goud
Marketing Team - Samata, Lavanya,
Mahesh, Aditya & Subrahmanyam
Syed Imtiyaz Ali
Srinivasa Reddy Vaka
Suresh Bollineni
Vikas Goud
Kala Krishna Rudrabhatla
Abhay Sharma
Deepthi Bellamkonda
Dasi Wesley Sandesh
Mohan Baswapathi
Customer Service Excellence
Management Recognition
CATEGORY WINNER
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Techno Brain, Kenya has signed an MOU with Ministry of
Higher Education – Science and Technology to offer Certiport,
International Testing Services to Vocational Colleges in Kenya
Techno Brain Ethiopia, Kenya, Tanzania and Uganda training
centers have achieved center accreditation and are now
Authorized Teaching centers for CompTIA and Microsoft CPLS
courses
– Techno Brain will provide Certiport
Internet Core Computing Certification (IC3) Certificate and
MS Office Training to the students
Makini School, Kenya
Major Wins
Techno Brain Training Division
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United Nations International Criminal Tribunal for Rwanda,
Tanzania - Techno Brain will provide International Testing
Services
Gage Information Technology and Business College,
Ethiopia - Techno Brain will provide International Testing
Services
Training Programs
Techno Brain, Ethiopia
Techno Brain, Kenya
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Techno Brain trained 14 staff members of A.W. Thomas &
Co. on Advanced MS Office 2007
Techno Brain trained 8 participants of Ministry of Finance
on Oracle 10g DBA
Techno Brain trained 20 participants of Centers for Disease
Control (CDC)/KISUMU on SQL Server 2008
Techno Brain trained 32 participants of Ministry of Youth
Affairs (MOYA) on Customer Service
Vijay Balabhadra, GM-Training, Techno Brain, Kenya, hands over the MS Office
Specialist (MOS) and IC3 Certificate to Makini School Director Joseph Okello
Suryakant Kulkarni, GM-Training, Techno Brain, Uganda with Mr Volker
Greulich, Kolping International Africa Representative from Germany during the
Training Program
............................................................................................................................................................................................................................................................................................................................................................................
Techno Brain, Malawi
Techno Brain, Tanzania
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Techno Brain provided training on Application programs –
MS WEP to 165 participants of Members of Parliament
Techno Brain conducted a IT Revolution – Youth Awareness
program on ICT for 150 participants
Techno Brain trained 13 participants of Precision Air
Services Limited on ITIL V3
Techno Brain trained 30 SMs of Save the Children on MS
Office
Techno Brain, Uganda
Martin –
Agnes
Patrick
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Techno Brain provided training on Application Programs –
Microsoft WEP, Word, Excel and PowerPoint to 240 members
of Ministry of Public Service (MoPS)
Techno Brain trained 20 students on MS Office and Desktop
Specialist course, sponsored by Uganda Kolping Society
Techno Brain, Kenya received CISCO–CCNA
certification
– Techno Brain, Tanzania received MCTS Windows 7
certification
– Techno Brain, Uganda received MCSA & MCT
certification
International Certifications
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Techno Brain BPO ITES contribution for a Social Cause
Techno Brain BPO ITES is proud to announce its contribution
towards a Social Cause. Techno Brain BPO division with the help of
Rockfeller Foundation upgraded Childline Kenya’s Call Centre
Infrastructure by designing and implementing an upgraded ICT
Solution in a customized BOT model. Techno Brain solution helped
Childline Kenya to handle all the child abuse related calls and
resolve maximum number of cases. Techno Brain BPO Division’s
solution benefitted Childline Kenya in terms of robust technology,
building automatic attendance portals, intranet portal for
knowledge base and a robust customized CRM designed with a
plug & play technology that can be used from around any part of
the world for any child’s help.
InspireHRMhuman resource management made simple
MEsureproject performance enhanced
Project Monitoring & Evaluation
System, a CfMD Product, to identify
potential project problems, track
project progress & monitor project
financials
A biometric based Citizen Enrollment,
Identification & Verification system
enabled with Fingerprint, IRIS, & Face
Recognition features
Integrated Financial Management
System built on Dynamics NAV
platform for Governments, NFPs,
NGOs & Public Sector Organizations
multi-modal biometric solutions IFMSintegrated financial management system
Airport Revenue Management
System, an efficient and powerful
airport billing software system for
airports / airlines departments
Audit Management System, a
comprehensive Audit Planning,
Scheduling & Managing System for
Internal Audit Departments
AIRevenueairport revenues maximized apex
audit management simplified
“Our products simplify your business needs and help you make
your business more efficient and profitable in lesser time”
A Microsoft Certified ISV Product & a
complete Human Resources & Payroll
Management System
Ethiopia
P.O. Box 2535 Code 1250
KT12 Building, Ethio-China
Friendship Road (Wellosefer)
Addis Ababa
Tel : +251 11 442 1813/14
Fax: +251 11 440 1453
Kenya
P.O. Box 57666-00200
4th Floor, Eco Bank Towers
Muindi Mbingu St,
Nairobi
Tel : +254 20 224 6145/224 6154
Fax : +254 20 224 6186
Malawi
Plot No 3/772, Area 3, Private Bag No 2625
Kamuzu Procession Road
HAYAT building, Lilongwe
Tel : +265 1 750 395
Fax : +265 1 1750 395
South Africa
6th floor, South Wing, Sandton City
Office Towers, Cnr. Rivonia & 5th Str.
Sandhurst 2196, Johannesburg
Tel : +27 11 783 5238/5291/5306
Fax : +27 11 783 5341
Mozambique
Av. OUA nr. 1095
NUIT 400204748
Maputo
Tel : +258 21 403 241
Fax : +258 21 408 733
Uganda
P.O. Box 33339, Unit 13/14
1st Floor, Metropole House
Entebbe Road, Kampala
Tel : +256 31 2263066/2263067
Fax : +256 41 4347 078
UAE
P.O. Box 10559
Ras Al Khaimah
Dubai
Tel: + 971 422 38801
Fax: + 971 422 38863
USA
1 Innovation Way
Delaware Technology Park
Newark, De 19711-5449 USA
Tel : +1 888 875 0554
Fax : +1 888 875 0554
Zambia
P.O. Box 33522, Plot No. 179
Luanshya Road, Lusaka
Tel: +260 1 226 894
Fax: +260 1 237 731
India
II Floor, S.V.Square,
Road No.36,
Jubilee Hills,
Hyderabad – 500 033
Tel : +91 40 30990202
Fax : +91 40 30990201
HEAD OFFICE
P.O. Box 10295, Plot Number 532
Msasani Peninsula,
Dar Es Salaam, Tanzania
Tel: +255 22 211 3502/211 8302
Fax: +255 22 211 8298
www.technobraingroup.com