taste,preference,habits fmcg
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8/3/2019 Taste,Preference,Habits FMCG
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Consumer is the king
Products made on consumer preference
Consumer demand varies
Tastes, preferences and habits change
from person to person.
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PRICE
CHANGING NEEDS
INCOME
TASTE
RURAL MARKET
HABIT
CONSUMER’S EXPECTATIONS
TARGET AUDIENCE
ADVERTISING
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An important determinant.
Individual’s demand for a commodity depends
upon its price.
Higher the price, lower the demand and vice
versa.
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Needs of consumer changes
from time to time.
For e.g. We buy medicines only
when we are sick.
We buy raincoats and gum
boots only in rainy season or
we buy sweaters and shawlsonly during winters.
Nowadays people shop in
malls rather than regular shops.
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The disposable income of an individual also
determines demand. The higher the income, more is the quantity of
goods demanded and (vice versa)
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Around 60% of population in India live in
villages. Their needs and demands differ from that of
the people in town or cities.
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The demand for a commodity would also
depend upon the consumers’ habit.
When there are changes in habits, the demand
for a commodity would increase or decrease
even if the price does not change.
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Consumers’
expectation of future
rise or fall in price of a commodity.
Due to this demand
in current periodincreases or decreases.
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Some consumers areloyal towardspurchase of goods of
certain brands only. The targeted
consumers usually belong to a certain
group or certain age.
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Modern day advertisements have tremendous influence
on the consumers’ choice in case of shampoos,
perfumes, soaps, toothpastes, biscuits etc. Advertising plays an important role in influencing the
demand pattern of children’s population.
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Meaning –
Sold in large
quantity Relatively small
Products
Cumulative profit
is large
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Meaning –
Sold in small
quantity Small and largeProducts
Profit fluctuatesduring the on-season and off-
season.
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Cola war
Pepsi.Co’s Diet Pepsi
Coca cola’s Diet Coke
New Coke
Classic coke after new coke
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Taste: Flavor
Preference: Health and sweetness
Habit: Cultural institution in south
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Dairy milk (Flagship brand)
Brands Consumer convenience
Innovations
Backlash
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Taste: Pure taste, smooth and
delicious
Preference: Safety, appealing advertisement by Ogilvy and Mather
Habits: Convenience and readily accessible
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Disposable Shaving Systems
97% of lower end market uses DESB.
(Double- Edged Safety Blades) 7 O’clock, SuperMax, Wilkinson are popular
and convincing in lower-end market.
50% barbers and 50% self-shavers.
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Barbers do not cater for long lasting blades.
They constitute 50 % of lower end market.
Indians pay premium price only for premiumproduct.
Indians are used to using DESB than shaving
system.
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Baby-on-Board
Accessories
Adult’s Only
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Taste: Mother-and-child products
Preference: Convenience
Habits: Buy clothes from local shops
or other shops.
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Off- season strategy
The horror film story for promotion
Successful in selling 50% more in off-
season of its target market
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Purchase of Air Conditioners during
September, October and Summers.
Indian habit of Cost Cutting More purchase during off-season due to
discount.
Increase in sales volume.
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CEAT entering two-wheeler tyres.
Strategically formed supply alliances with - Hero
Honda, TVS Motors and Kinetic Motors.
Sold off its stake in the joint venture with South Asia Tyres to Goodyear.
Focus on the OEMs as half of the 20 lakh units of the
two-wheeler tyres
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Large market for Two-wheeler tyres.
Used to concentrate on radial tyres.
Tough competition for CEAT
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