tariff book gsm ver 2.4

GSM Tariff Book

Bharat Sanchar Nigam Limited Himachal Pradesh Circle

http://hp.bsnl.co.in

GSM Tariff Book

Version 2.4, Release Date: 01/05/2012 Page | 2

DOCUMENT VERSION HISTORY

Version No. Release Date Comments 1.0 29/12/2011 Initial Release 1.1 17/01/2012 1. Added FnF Details for GSM Prepaid in Student Azadi Plan.

2. Added Self Care Section. 3. Added Automated Recharge Reversal Section. 4. Added ISD Tariff for Guinea Bissau, Equatorial Guinea, Lithuania,

Netherlands Antilles, Turkmenistan & Dominican Republic 5. Added PTOP Section 6. Corrected HP CUG GPRS Pack Tariff 7. Corrected ISD Tariff for Comoros Mayotte, Mayotte, Kosovo, Serbia,

Yugoslavia 1.2 19/01/2012 Added 3G Mobile TV Tariff 1.3 23/01/2012 1. Repeat header row for long tables

2. Clarified the FnF SMS format in Self-care. 3. Added “Abbreviations used in the Document” Section 4. Added “General Notes” Section 5. Minor Formatting & re-numbering of the document.

1.4 24/01/2012 1. Corrected 2G Data STV 54 & STV 98. 2. Corrected Jai Jawan STVs

1.5 06/02/2012 1. Corrected Call Forwarding STV denomination. 2. Delete Student Azadi Plan as it is not on offer. 3. Added STV 150 & STV 250 for Student Special Plan. 4. Updated the offer validity date of GSM FWP Scheme. 5. Updated GSM CTOPUP Plan Terms & Conditions. 6. Specified “2300hrs to 0700hrs” as Night duration wherever Night occurs at

each point in the document. 7. Added Tariff, Cost etc. Convention used in the document under General

Notes Section. 2.0 20/03/2012 1. Updated for New Tariffs as per TRAI Guidelines, applicable w.e.f.

21/03/2012. 2.1 20/03/2012 1. Deleted the Validity column for TOPUPs on page no. 8.

2. Added definition of Plan Voucher in What’s Hot!. 2.2 10/04/2012 1. Added Student Azadi Plan Voucher.

2. Revised Jai Jawan, Student Special & Pyari Jodi Plan Vouchers. 3. Jai Jawan, Student Special & Pyari Jodi STVs withdrawn. 4. Revised the Tariff of GSM Postpaid Plan 99 and Plan225. 5. Revised GSM Prepaid Blackberry STVs. 6. Added GSM Postpaid Blackberry Plans.

2.3 10/04/2012 1. Corrected the GSM Postpaid HP CUG & Industrial CUG security deposit clause.

2.4 01/05/2012 1. Added Roam Free Plan available w.e.f. 01/05/2012. 2. Revised the Plan Voucher & Tariff of General Plan, applicable w.e.f

01/05/2012. 3. Added GSM Prepaid Plan continuation Voucher available w.e.f. 01/05/2012.

GSM Tariff Book


Prepared By Mohit Chandel, JTO (Project Vijay), BSNL, HP Circle Reviewed/Checked By P K Thakur, AD (Consumer Mobility), BSNL, HP Circle Approved By R P Gupta, DGM (Consumer Mobility), BSNL, HP Circle Overall Guidance & Supervision By A. K. Pandey, General Manager (Consumer Mobility), BSNL, HP Circle Your feedback is important to us. Please feel free to submit your feedback/suggestions/errors at [email protected] / [email protected] / [email protected] Every effort has been made to reproduce the correct Tariffs & Offers available. The user of this document is requested

to cross check the same before using the tariffs & offers of this document. Corrections if any may be communicated for incorporation in the next release.

GSM Tariff Book


Contents 1. What’s HOT!........................................................................................................................................................ 6

2. And what’s NOT! ................................................................................................................................................. 6

3. GSM SIM Cost ..................................................................................................................................................... 6

4. GSM Prepaid Service ........................................................................................................................................... 6

a. GSM Prepaid Plan Voucher .............................................................................................................................. 6

b. GSM Prepaid Student Azadi Plan Voucher ....................................................................................................... 7

c. GSM Prepaid Plan Continuation Voucher ......................................................................................................... 7

d. GSM Prepaid Plans Tariff ................................................................................................................................. 8

e. GSM Prepaid Other Service Charges ................................................................................................................ 9

f. GSM Prepaid CUG Tariff .................................................................................................................................. 9

g. GSM Prepaid Topup Vouchers ......................................................................................................................... 9

i. Paper Topups............................................................................................................................................... 9

ii. Flexi Topups ................................................................................................................................................ 9

h. GSM Prepaid STVs ......................................................................................................................................... 10

i. 2G Data STVs. ............................................................................................................................................ 10

ii. 3G Data STVs ............................................................................................................................................. 10

iii. Anant STVs ................................................................................................................................................ 10

iv. Reduced Call Rate STVs .............................................................................................................................. 10

v. SMS STVs ................................................................................................................................................... 11

vi. Unlimited Call STVs .................................................................................................................................... 11

vii. Blackberry STVs ..................................................................................................................................... 11

viii. ISD STVs ................................................................................................................................................. 11

ix. Video Call STVs .......................................................................................................................................... 12

x. Call Forwarding STVs ................................................................................................................................. 12

5. GSM Postpaid Service ........................................................................................................................................ 12

a. GSM Postpaid Tariff Plans (2G/3G) ................................................................................................................ 12

b. GSM Postpaid Optional 3G Services ............................................................................................................... 14

c. GSM Postpaid Blackberry Plans ..................................................................................................................... 14

d. GSM Postpaid CUG/VPN Tariff Details ........................................................................................................... 14

e. GSM Postpaid Add-on Plan ............................................................................................................................ 15

f. GSM Postpaid Optional ISD Packs (2G/3G) ..................................................................................................... 15

g. GSM Postpaid Optional Services .................................................................................................................... 15

h. GSM Postpaid HP Govt. & HP Industrial Plan.................................................................................................. 15

i. GSM Postpaid HP Govt. & HP Industrial Plan Optional Packs .......................................................................... 17

i. SMS Pack ................................................................................................................................................... 17

ii. GPRS/3G Pack ............................................................................................................................................ 17

j. GSM Postpaid Rakshak Plan ........................................................................................................................... 17

k. GSM Postpaid Special Plan for Officers of all Paramilitary Forces ................................................................... 18

6. 3G Mobile TV Tariff ........................................................................................................................................... 18

7. GSM CTOPUP Plan ............................................................................................................................................. 18

GSM Tariff Book


8. GSM PCO Details ............................................................................................................................................... 19

a. Sale Price of GSM PCO ................................................................................................................................... 19

b. Activation Charges......................................................................................................................................... 19

c. Tariff Details .................................................................................................................................................. 19

d. Recharge Vouchers ........................................................................................................................................ 19

e. Validity Vouchers........................................................................................................................................... 19

9. GSM Fixed Wireless Phone (FWP) Tariff ............................................................................................................. 20

10. GSM FWP VPT ............................................................................................................................................... 20

a. Activation Voucher ........................................................................................................................................ 20

b. GSM FWP VPT Tariff ...................................................................................................................................... 20

c. GSM FWP VPT Recharge/Topup Vouchers ..................................................................................................... 20

11. GSM Prepaid Self Care Details ....................................................................................................................... 20

a. Add Family & Friend Number (Prepaid Customers) ........................................................................................ 20

i. For Adding the FnF Numbers first time ...................................................................................................... 20

ii. For Updating the FnF Numbers .................................................................................................................. 20

b. Add Family & Friend Number (Post-paid Customers) ..................................................................................... 21

c. Peer to Peer Amount Transfer (PTOP) ............................................................................................................ 21

i. For Registration of New Subscribers .......................................................................................................... 21

ii. For getting a new Password (Forget Password) .......................................................................................... 21

iii. For Changing Password .............................................................................................................................. 21

iv. Gifting of Talk Time .................................................................................................................................... 21

v. Help Information ....................................................................................................................................... 21

vi. Terms & Conditions for using PTOP ............................................................................................................ 21

12. Automated Recharge Reversal (for CTOPUP Retailers only) ........................................................................... 21

13. Vanity/Choice numbers ................................................................................................................................. 21

14. ISD Call Tariff for GSM Prepaid/Postpaid Plans .............................................................................................. 22

15. General Notes ............................................................................................................................................... 27

16. Abbreviations Used in the Document ............................................................................................................ 27

GSM Tariff Book


1. What’s HOT! For migration from one plan to other use Plan Voucher and for extending the validity of a Plan use Plan

Continuation Voucher. Plan Voucher MRP Rs 56.00 is to be used for extension of validity of Power SIM and all HP Circle Student

Plans. MRP of GSM FWP reduced to Rs 1000 w.e.f. 0000hrs of 06/02/2012 for 90 days. For details please see

the GSM FWP Scheme details in the document (Point no. 9). STV 175 re-launched w.e.f. 0000hrs of 04/04/2012 to 2400hrs of 02/07/2012.

2. And what’s NOT! No Validity will be provided on TOPUPs w.e.f. 0000hrs of 21/03/2012. For getting validity please use Plan

Voucher of the respective plan/new desired plan.

3. GSM SIM Cost Charges for various types of SIM cards are given below:

Details Normal SIM USIM 32K Micro SIM Card 128K Micro SIM Card without processor

MRP of Starter Pack 20 59 30 59 Usage Value with 0 Validity in days 7 Bonus Period 15 days

4. GSM Prepaid Service

a. GSM Prepaid Plan Voucher Details of Plan Vouchers are given below. The following Plan Vouchers are available through CTOPUP only.

First Recharge Coupon

Saral Anant

Per Second

Plan

Per Min. Plan

General Roam Free

Pyari Jodi1

Student Special

Jai Jawan2

MRP of Plan Voucher Rs. 36 Rs. 42 Rs. 37 Rs. 180 Rs. 150 Rs. 80 Rs. 40 Rs. 99 Freebies with Plan Voucher with 30 days validity Free Voice Call On-net 20 min. 1800 sec. 50 min. 150 min. 6000 NIL NIL NIL Off-net 10 min. 1200 sec. 20 min. 150 min. 6000 NIL NIL NIL Any-Network NIL NIL NIL NIL NIL 7000 sec 30 min 8000 sec

Free Video Call Local/STD On-net NIL NIL NIL 100 min. 3000 sec NIL NIL 600 sec. Free Data Usage 10 MB 50 MB 50 MB 50 MB 50 MB 10 MB 50 MB 10 MB Free P2P SMS in Nos Local 25 50 50 100 50 25 100 25 National 25 50 50 100 50 25 100 25 Validity of Freebies 30 days 30 days 30 days 30 days 30 days 90 days 30 days 30 days

1 Local voice call to one BSNL Fixed / CDMA/WLL number in his/her own name free up to thirty minutes per day. The call charge beyond thirty minutes is 20p/Min. 2 The credential of the Paramilitary forces personnel/Armed forces personnel/ Railways Protection Force personnel is to be verified before activating the plan by taking a photocopy of his Identity Card issued by his office duly attested by his controlling officer. A self certificate indicating that no other connection is active in his name under this special paramilitary plan anywhere in India is also to be taken. The above special plan is to be activated in BSNL, CSC only. Paramilitary forces personnel /Armed forces personnel/Railways Protection Force personnel using BSNL connection and Port-in customers will be allowed to activate the special plan by using the Plan Voucher of the plan. On migration to the new plan, the unutilized balance in the customer’s account will be carried forward. However, validity of the previous plan will not be carried forward. Rs.5 per number per occasion will be recovered for change in 5 F&F numbers. Special Tariff Vouchers (STVs) are allowed subject to technical feasibility.

GSM Tariff Book


First Recharge Coupon

Saral Anant

Per Second

Plan

Per Min. Plan

General Roam Free

Pyari Jodi1

Student Special

Jai Jawan2

Initial Plan Validity Lifetime 180 days 90 days 90 days 30 days 30 days Bonus Period Bonus Period-I 15 days 15 days Bonus Period -II NA 165 days Minimum Recharge Condition (MRC)

Rs 200 every six month

N/A

Saral Anant customers have lifetime validity, these customers do not require Plan Voucher for extension of lifetime plans. Minimum Recharge Condition every six months is cumulative recharge/Top-up during a period of six months. Extension of validity by 180 days will be given when the cumulative recharge reaches the minimum recharge condition.

b. GSM Prepaid Student Azadi Plan Voucher The following Plan Voucher will be used for extending the validity of the HP Circle specific Power SIMs and All Student SIMs. This Plan Voucher is applicable for existing customers only and can’t be used to activate new Customers.

First Recharge Coupon Student Special MRP of Plan Voucher Rs. 56 Freebies with Plan Voucher Free Voice Call On-net 30 min. Off-net 20 min. Free Video Call Local/STD On-net in Mins NIL Free Data Usage 100 MB Free P2P SMS in Nos Local 100 National 100 Plan Validity 180 days Bonus Period Bonus Period-I 15 days Bonus Period -II 165 days Minimum Recharge Condition N/A

c. GSM Prepaid Plan Continuation Voucher A new GSM Prepaid Plan continuation voucher has been launched w.e.f 01/05/2012 for extension of plan validity of Per Second Plan, Per Minute Plan and General Plan. The existing plan vouchers will be used only for migration and plan activation. For special plans including Roam Free plan, extension of plan validity will be through plan voucher only. The details of Plan Continuation Voucher are:

Particulars Tariff

MRP Rs 34

Free Voice Calls

On-net 50 minutes / 3000 seconds

Off-net 20 minutes / 1200 seconds

Validity of Freebies 30 days

Plan Validity 180 days

GSM Tariff Book


d. GSM Prepaid Plans Tariff GSM Prepaid Tariff Details are given below.

Plan Details Saral Anant

Per Second

Plan

Per Min. Plan

General Roam Free

Pyari Jodi

Student Special

Jai Jawan

Applicability 2G/3G 2G/3G 2G/3G 2G/3G 2G/3G 2G/3G 2G/3G 2G/3G Pulse rate 60 sec 1 sec 60 sec 60 sec 1 sec 1 sec 60 sec 1 sec Tariff Rate Rs./Min Rs./Sec Rs./Min Rs./Min Rs./Sec Rs./Sec Rs./Min Rs./Sec Voice Call Local On-net 0.90 0.01 0.49 0.50 0.012 0.01 0.40 See 3 Local Off-net 0.90 0.012 0.59 0.70 0.015 0.01 0.60 0.012 Reduced call charges on 2 Local BSNL Nos. (Rs/min)

0.30 0.30 0.30 0.30 0.30 0.30 5 F&F4 0.20

STD On-net 1.20 0.012 0.59 0.50 0.012 0.01 0.40 0.012 STD Off-net 1.50 0.012 0.59 0.70 0.015 0.01 0.60 0.012 Reduced call charges on 1 STD BSNL Nos. (Rs/min)

0.50 0.30 0.30 0.30 0.30 0.30 0.30 0.30

Video Call5 Local On-net 1.00 0.02 1.00 1.00 0.012 1.00 1.00 0.70 Local Off-net 1.50 0.03 1.50 1.50 0.015 1.50 1.50 1.00 STD On-net 1.00 0.02 1.00 1.00 0.012 1.00 1.00 0.70 STD Off-net 1.50 0.03 1.50 1.50 0.015 1.50 1.50 1.00 Incoming Nil Nil Nil Nil NIL Nil Nil Nil SMS Charges Local 0.80 0.60 0.60 0.60 0.60 0.60 0.05 0.60 National 1.00 0.70 0.70 0.70 0.70 0.70 0.50 0.60 International 5.00 5.00 5.00 5.00 5.00 5.00 3.00 5.00 Non-P2P SMS 2.00 2.00 2.00 2.00 2.00 2.00 2.00 2.00 Prem. Non-P2P SMS As determined by Content Provider

Missed Call Alert Free Free Free Free Free Free Free Free National Roaming Voice Call Local On-Net 1.00 0.012 0.59 0.60 0.012 0.01 0.60 0.01 Local Off-net 1.00 0.012 0.59 0.70 0.015 0.01 0.60 0.012 STD On-Net 1.50 0.012 0.59 0.80 0.012 0.01 0.80 0.01 STD Off-net 1.50 0.012 0.59 0.80 0.015 0.01 0.80 0.012 Incoming Call 1.00 0.012 0.59 0.60 NIL6 0.01 0.60 0.01 SMS Local SMS 1.00 0.70 0.70 0.70 0.70 0.70 0.50 0.60 National SMS 1.00 0.70 0.70 0.70 0.70 0.70 0.50 0.60 International SMS 5.00 5.00 5.00 5.00 5.00 5.00 3.00 5.00 Incoming SMS Nil Nil Nil Nil 2.00 Nil Nil Nil Non- P2P SMS 2.00 2.00 2.00 2.00 NIL6 2.00 2.00 2.00 Premium NonP2P SMS

As determined by Content Provider

Video Call

3 Voice call to two BSNL Mobile/Fixed/WLL numbers anywhere in the country while in Home LSA or National Roaming. Free subject to Maximum of 20

Minutes per day combined on two numbers. 4 Three On-net Numbers @ Rs.0.10 and 2 Off-net Numbers @ Rs.0.30. Each change in Number will be charged Rs 5.00.

5 Pulse Rate for Video Calls is 60 seconds except Per Second Plan. Video Call Charges for Pyari Jodi are in Rs per 60 seconds.

6 Free while roaming in BSNL Network. In other cases, 1.2p/sec will be charged.

GSM Tariff Book


Plan Details Saral Anant

Per Second

Plan

Per Min. Plan

General Roam Free

Pyari Jodi

Student Special

Jai Jawan

Local On-net 1.00 0.02 1.00 1.00 0.012 1.00 1.00 0.70 Local Off-net 1.50 0.03 1.50 1.50 0.015 1.50 1.50 1.00 STD On-net 1.00 0.02 1.00 1.00 0.012 1.00 1.00 0.70 STD Off-net 1.50 0.03 1.50 1.50 0.015 1.50 1.50 1.00 Incoming Call 1.00 0.02 1.00 1.00 NIL6 1.00 1.00 0.70 GPRS Service Volume based usage charges (Home LSA)

Rs 0.04

Usage charges per 10 KB (Visited LSA)

Rs 0.04

MMS Service (Rate per MMS)7 Local/National P2P 5.00 Rs. 3.00 International 8.00 Rs. 8.00 M2P As determined by the content provider

e. GSM Prepaid Other Service Charges Service Charges of other services are given below:

Service Details All Prepaid Plans

Voice mail facility Recording Free

Retrieval O/G Charges CLIP Free Call waiting / Call hold Free Call forwarding (Only within same LSA) in Rs. Normal call charges SIM replacement in Rs. 20 Replacement of defective SIM (BSNL fault) 0.00

f. GSM Prepaid CUG Tariff Tariff for GSM Prepaid CUG is given below:

Group Size Local CUG (in Rs.) Zonal/National CUG (in Rs.) 03-25 80 180 26-249 60 160 250-599 60 140 600-999 60 120 >999 60 100

g. GSM Prepaid Topup Vouchers

i. Paper Topups Topup MRP (in Rs.) Talktime (in Rs.)

TOPUP 20 20 15.80 TOPUP 50 50 42.50 TOPUP 100 100 89.00

ii. Flexi Topups Flexi TOPUPs are available from Rs 10 to Rs 1099 in multiples of Rs. 1.00 and thereafter in the denomination (MRP) of Rs. 1100, Rs 3300 & Rs 5500. The talk time credited to customer’s account is equal to <MRP of Voucher> - <Service Tax> - <Processing fee>8 + <Bonus usage value if any>.

7 MMS Rate in Home LSA and while Roaming.

8 Processing fee of Rs 2 will be deducted for Recharge/TOPUP Voucher whose face value is less than Rs 50

GSM Tariff Book


h. GSM Prepaid STVs Following STVs are available for Prepaid GSM Customers.

i. 2G Data STVs. MRP (in Rs.) Free data usage Additional usage charge9 Validity

Any time usage Night Usage (2300hrs to 0700hrs)

7 100 MB Nil Rs.0.04/10KB 1 day 14 200 MB Nil Rs.0.04/10KB 3 days 54 500 MB Nil Rs.0.04/10KB 30 days 98 2 GB Rs.0.04/10KB 30 days

219 4 GB 4 GB Rs.0.04/10KB 30 days 270 10 GB Rs.0.04/10KB 30 days

ii. 3G Data STVs MRP

(in Rs.) Free Usage

(in MB) Validity (in days)

Data Charges9 in Rs./10KB (except APN 'bsnlstream')

Data Charges10 in Rs./MB (For APN bsnlstream)

10 20 MB 1 0.04 0.25 25 50 MB 3 0.04 0.25 50 100 MB 7 0.04 0.25

100 225 15 0.04 0.25 200 500 15 0.04 0.25 400 1000 30 0.04 0.25 606 300011 30 0.04 0.25 716 2000 30 0.04 0.25

1250 5000 30 0.04 0.25 1800 10000 30 0.04 0.25 2250 15000 30 0.04 0.25 2500 20000 60 0.04 0.25 3000 30000 90 0.04 0.25

iii. Anant STVs MRP Category Type of Voucher/Bebefits Validity (in days)

25 STV-Anant STV for Anant Plan; Local On-net @ 49p/min,Local Off-net and all STD @ 59p/min

90

28 STV-Anant STV for Anant Plan; On-net @ 1p/sec and off-net @ 1.2p /sec

90

iv. Reduced Call Rate STVs12 MRP Category Type of Voucher/benefits Validity

(in days) 35 STV-Reduced Call Rate-

Night Local/STD On-net Night @ 0.05/Min (2300hrs to 0600hrs) 30

29 STV-Reduced Call Rate Local/STD On-net @ Rs 1.00/3mins & Off-net & @ Rs 1.20/3mins 30 47 STV-Reduced Call Rate Local & STD On-Net @ Rs.0.20/Min 30 61 STV-Reduced Call Rate Local Any Network @ Rs.0.30/Min (2G & 3G) 30 65 STV-Reduced Call Rate Local On-net @ Rs.0.10/Min 30

9 Pulse rate of 10KB.

10 Data charges beyond free usage shall be deducted from the available balance in main account. Free data usage is available both from home LSA and

while roaming. 11

1000 MB day & 2000MB night. 12

On-net means BSNL Network and Off-net means other operator’s network.

GSM Tariff Book


v. SMS STVs13 MRP Category Type of Voucher/Benefits Validity (in days)

13 STV-SMS Local & National SMS @ Rs.0.05/SMS 30 20 STV-SMS STV - SMS (1000 Local SMS) 15 33 STV-SMS 1000 Local & 500 National SMS Free 15 52 STV-SMS 2000 Local & 1000 National SMS Free 30

vi. Unlimited Call STVs MRP Category Type of Voucher Validity (in days)

30 STV-UL-Call UL Local /STD On-Net-1 day 1 151 STV-UL-Call STV -for UL Local /STD On-Net 7

17514 STV-UL-Call STV -for UL call on- net GSM Mobile in Home LSA 30

300 STV-UL-Call Local call- Own Network UL free 30 499 STV-UL-Call UL Local /STD On-Net-30 days 30

vii. Blackberry STVs

MRP Category Type of Voucher Validity (in days) Benefits 90 STV-BB BIS Social Plan 7 UL instant messaging, Internet Access not allowed

95 STV-BB BIS Lite Plan 7 UL e-mail, Internet Access not allowed

115 STV-BB BIS - C Plan 7 UL emails (POP/IMAP) + Instant Messaging, UL Internet access limited to blackberry SmartPhones

281 STV-BB BIS Regular 30 UL e-mails (POP/MAP) + Instant Messaging + Internet Browsing + Off-Devices GPRS Upto 2 GB. Usage Charge Beyond Free Limit (Rs./10Kb) @ Rs. 0.04

303 STV-BB BIS Social Plan 30 UL instant messaging, Internet Access not allowed



955 STV-BB BIS Social Plan 90 UL instant messaging, Internet Access not allowed





viii. ISD STVs MRP Category Type of Voucher/Benefits Validity

(in days) 9 STV-ISD ISD STV Australia, Bhutan, Indoniasia, Kuwait & Nepal (Rs. 6.49/min) 7

12 STV-ISD ISD STV Bangladesh, Germany, Malaysia (Rs. 2.99/min) 7

13

This facility of reduced SMS rate will not be available on 5 black-out days, i.e. New Year Eve 31st Dec., New Year Day 1st Jan., Valentine Day, Dipawali & Christmas Day. (Except One sec. pulse STV). The facilities under SMS STV/SMS Packs under 2G and 3G Prepaid Mobile Services will also be available while in national roaming in BSNL Network. 14

HP Circle Specific STV.

GSM Tariff Book


MRP Category Type of Voucher/Benefits Validity (in days)

16 STV-ISD ISD STV Bahrain, France, Pakistan, Srilanka, U.K.) ( Rs. 4.49/min) 7 18 STV-ISD ISD STV Canada, USA, Hong Kong, Singapore, Thailand & China (Rs. 1.49/ min) 7 23 STV-ISD ISD STV Australia, Bhutan, Indonesia, Kuwait & Nepal (Rs. 6.49/min) 30 26 STV-ISD ISD STV Saudi Arabia & UAE (Rs. 0.13/ Sec ) & SMS Rs. 2.50 30 27 STV-ISD ISD STV Bangladesh, Germany, Malaysia (Rs. 2.99/min) 30 38 STV-ISD ISD STV Bahrain, France, Pakistan, Srilanka, U.K.) ( Rs. 4.49/min) 30 41 STV-ISD ISD STV Canada, USA, Hong Kong, Singapore, Thailand & China (Rs. 1.49/ min) 30

ix. Video Call STVs MRP Category Type of Voucher Validity (in days)

57 STV-Video call 125 min free local video call ( 2G/3G) 30

x. Call Forwarding STVs MRP Category Type of Voucher Validity (in days)

21 STV-Call Forward Free Call Forwarding Facility to any BSNL Landline/WLL Number within LSA for 2G & 3G Customers

30

5. GSM Postpaid Service

a. GSM Postpaid Tariff Plans (2G/3G) Particulars Plan

99 Plan 175

Plan 225

Plan 325

Plan 525

Plan 725

Plan 1500

1. Initial One Time payment 1.1 Registration Amount in Rs. NIL NIL NIL NIL NIL NIL NIL 1.2 Activation Charges15 in Rs. 100 100 100 100 100 100 100 2. Security Deposit16 in Rs. 2.1 Local +STD (Refundable) 500 500 500 500 500 500 500 2.2 Local +STD+ISD 2000 2000 2000 2000 2000 2000 2000 2.3 Local+ STD+ ISD+ International Roaming

5000 5000 5000 5000 5000 5000 5000

3. Fixed Monthly Charges in Rs. 17 99 175 225 325 525 725 1500 4. Freebies offered per month 4.1 Free Calls worth Rs. Nil 100 Nil 250 425 Nil Nil 4.2 Free SMS worth Rs. Nil Nil Nil 40 40 Nil Nil 4.3 Free Local Calls 75 Min Nil 9000 sec Nil Nil UL UL 4.4 Free STD Calls 75 Min Nil 3000 sec Nil Nil 1500

Min UL

4.5 Free Calls while Roaming 4.5.1 I/C Calls in Mins. Nil Nil Nil Nil 200 300 Min UL 4.5.2 Free O/G Calls while Roaming in Mins.

Nil Nil Nil Nil 100 200 Min 300 Min

4.6 Free SMS (Local/National) in Nos. 100 125 150 Nil Nil 500 2000

15

200 free SMS within LSA will be allowed to all new activations to be utilized within first two months @ 100 SMS per month. 16

Security deposit is non-interest bearing & refundable upon surrender subject to clearance of all dues. Security Deposit of Rs.500 for Local/STD to be refunded Rs.100 per month through adjustment from usage charges from 6 th month onward. Security deposit for ISD and International roaming will continue. No security deposit is required for Local/STD facility from the following categories. i) BSNL employees ii) Existing BSNL subscribers upon request with the following conditions: 1) Fill up a mandate form to allow existing deposit of PSTN phone towards outstanding of the cellular phone. 2) Telephone to be applied in the same name as PSTN. 3) Category of mobile connection will remain same as of PSTN (Local/STD). iii) Employees of Central/State Government and Central PSUs iv) Bank employees who give ECS mandate from their own bank Central/ State Government & Central PSU's iv) Corporate Customers taking minimum 5 connections in corporate name. 17

Annual Payment Option for all postpaid plans will be available with two months FMC discount when payment is made at a time in advance. Service Tax as applicable will be extra.

GSM Tariff Book


Particulars Plan 99

Plan 175

Plan 225

Plan 325

Plan 525

Plan 725

Plan 1500

4.7 Free GPRS Usage in Home LSA (MB)

Nil 100 MB 200 MB 250 MB 500 MB UL UL

5. Call charges Rs./Min Rs./Min Rs./Sec Rs./Min Rs./Min Rs./Min Rs./Min Pulse rate for Local & STD call 60 sec 60 sec 1sec 15sec 15sec 60 sec 60 sec 5.1 Local Calls 5.1.1 On-net 0.49 0.30 0.010 0.30 0.30 0.00 0.00 5.1.2 Off-net 0.59 0.50 0.012 0.50 0.40 0.40 0.20 5.1.3 Reduced call charges18 0.20 NA 0.005 0.20 0.20 NA NA 5.1.4 Night Calling14 (On-net, 2300hrs to 0700hrs)

NA NA 50% 50% Free Free Free

5.2 STD Calls 5.2.1 On-net 0.59 0.50 0.012 0.50 0.50 0.40 0.00 5.2.2 Off-net 0.59 0.50 0.012 0.50 0.50 0.50 0.30 5.2.3 Reduced call charges NA NA NA NA NA Free NA 5.2.4 Night Calling19 (On-net, 2300hrs to 0700hrs)

NA NA 50% 50% 50% Free Free

5.3 Call Charges while roaming (Rs./Min) Pulse rate for Roaming call 60 sec 60 sec 1sec 15sec 15sec 60 sec 60 sec 5.3.1 O/G -Local-On-net 1.00 1.00 0.012 0.50 0.50 0.50 0.30 5.3.2 O/G -Local-Off-net 1.00 1.00 0.012 0.50 0.50 0.50 0.30 5.3.3 O/G -STD-On-net 1.00 1.00 0.012 0.50 0.50 0.50 0.30 5.3.4 O/G -STD-Off-net 1.00 1.00 0.012 0.50 0.50 0.50 0.30 5.3.5 I/C 1.00 1.00 0.012 0.50 0.50 0.50 0.00 6. SMS Charges in Rs./SMS (max 160 character) 6.1 P2P SMS Charges while in Home LSA (Rs./SMS) 6.1.1 Local 0.49 0.50 0.40 0.50 0.30 0.00/

0.30 0.00/ 0.30

6.1.2 National 0.49 0.50 0.60 0.50 0.50 0.40 0.40 6.1.3 International 5.00 5.00 5.00 5.00 5.00 5.00 5.00 6.2 P2P SMS Charges while Roaming (Rs./SMS) 6.2.1 Local/National 1.00 1.00 0.80 0.80 0.80 0.80 0.80 6.2.2 International 5.00 5.00 5.00 5.00 5.00 5.00 5.00 6.3 Plain Non-P2P SMS 2.00 2.00 2.00 2.00 2.00 2.00 2.00 6.4 Premium Non-P2P SMS As determined by content provider 6.5.SMS Delivery Report (Rs.) NIL 7. GPRS Usage Charges beyond free limit

As per Optional GPRS Plans

8. International Roaming 8.1 Out-bound roamers 8.1.1 Fixed Monthly Charges in Rs. 99 99 99 99 99 99 99 8.1.2 Usage charges20 See Footnote 9. Data usage charges (from home LSA & National Roaming) (Rs./10KB)

0.04 0.04 0.04 0.04 0.04 0.04 0.04

18

Reduced call charges facility can be availed on two selected BSNL numbers. Option I: Two Intra circle numbers. Option II. One Inter circle & One Intra circle number. 19

Night calling facility in Own Network @ 50% of the normal call charges applicable in the respective plan. Available during 2300 Hrs to 0700 Hrs. Not applicable to reduced call charge facility between two selected BSNL numbers. Applicable only in Home LSA. 20

Outgoing Call/SMS: As per charges levied by foreign operator (inclusive of all taxes) + surcharge @ 10% on such amount. Incoming Call: In case foreign operator levy charges- Actual amount charged by foreign operator (inclusive of all taxes) + surcharge @ 10% on such amount + ILD charges applicable in HPLMN. In case foreign operators do not levy any charges – Rs.40/Min + actual ILD charges applicable in HPLMN. Incoming SMS: a) In case foreign operators levy charges- Actual amount charged by foreign operator (inclusive of all taxes) + surcharge @ 10% on such amount. b) In case foreign operators do not levy any charges- Free.

GSM Tariff Book


Particulars Plan 99

Plan 175

Plan 225

Plan 325

Plan 525

Plan 725

Plan 1500

except APN 'bsnlstream' 10. Data usage charges (from home LSA & National Roaming) (Rs./10KB) for APN 'bsnlstream'

0.0025 0.0025 0.0025 0.0025 0.0025 0.0025 0.0025

b. GSM Postpaid Optional 3G Services Service Details Plan

99 Plan 175

Plan 225

Plan 325

Plan 525

Plan 725

Plan 1500

Additional FMC in Rs. Nil Nil Nil Nil Nil Nil Nil Freebies offered in 3G per month Free Video call Nil Nil Nil Nil Nil Nil Nil Free Data Usage in MB Nil 100 150 175 250 500 1024 Video Calls(Home LSA) in Rs./Min Local Video Call 0.70 0.70 0.70 0.70 0.70 0.70 0.70 2 STD Video Call 1.00 1.00 1.00 1.00 1.00 1.00 1.00 ISD Video Call NA NA NA NA NA NA NA National Roaming Video Call-Local O/G 1.50 1.50 1.50 1.50 1.50 1.50 1.50 Video Call-STD O/G 1.50 1.50 1.50 1.50 1.50 1.50 1.50 Video Call-ISD O/G NA NA NA NA NA NA NA Video Call-I/C 1.00 1.00 1.00 1.00 1.00 1.00 1.00

c. GSM Postpaid Blackberry Plans GSM Postpaid Blackberry Service is an add-on Service on GSM Postpaid Voice Plans. The customer can choose any GSM Postpaid Voice Plan with Fixed Monthly Charges (FMC) for Rs. 225 and above.

Sr. No. Particulars BIS Plan I BIS Plan II BIS Regular BIS Lite BIS Social BIS - C

1 Fixed Monthly Charges for BlackBerry

Rs. 299 Rs. 499 Rs. 999 Rs. 299 Rs. 299 Rs. 362

2 Free data usage in Home LSA

Nil 2000 KB 2 GB UL e-mail, Internet

Access not allowed

UL instant messaging,

Internet Access not

allowed

UL emails (POP/IMAP)+

Instant Messaging, UL Internet Browsing

access limited to Blackberry Smart Phones

3 Usage charges beyond free limit in Home LSA & while Roaming

Rs 0.30 per KB

Rs 0.001 per KB

Rs 0.04 per 10 KB

NA NA NA

d. GSM Postpaid CUG/VPN Tariff Details CUG/VPN Charges Plan

99 Plan 175

Plan 225

Plan 325

Plan 525

Plan 725

Plan 1500

1. Postpaid Local CUG Group Size: Fixed Monthly VPN charges per connection in Rs. 03-25 80 80 70 50 0 NA NA 26-249 60 60 50 30 0 NA NA 250-599 40 40 30 10 0 NA NA

GSM Tariff Book


CUG/VPN Charges Plan 99

Plan 175

Plan 225

Plan 325

Plan 525

Plan 725

Plan 1500

600-999 20 20 10 0 0 NA NA >999 0 0 0 0 0 NA NA 2. Postpaid Zonal/National CUG Group Size Fixed Monthly VPN charges per connection in Rs. 3-25 180 180 170 150 100 80 NA 26-249 160 160 150 130 80 60 NA 250-599 140 140 130 110 60 40 NA 600-999 120 120 110 90 40 20 NA >999 100 100 100 70 20 0 NA

e. GSM Postpaid Add-on21 Plan Add-on Plan in the form of rent free second lower Plan may be allowed to BSNL's loyal Customers having connections under high end plans with FMC of Rs. 325 & above and have completed 6 months in BSNL with the following terms and conditions. GSM Postpaid Add-on Plan Details Security deposit NIL Activation Charges Rs.100 Fixed Monthly Charges NIL Calls between main and add-on number Free Free call/SMSs NIL Reduced rate calls (Local/STD) and any other freebies Not allowed All other charges As per second lower plan

f. GSM Postpaid Optional ISD Packs (2G/3G) Sr. No. Countries Call Rate

(in Rs./Min) ISD SMS Rate (in

Rs. Per SMS) FMC22 (in Rs.)

1 Canada , U.S.A. , Hong Kong , Singapore , Thailand, China

1.49 2.50 40

2 Bangladesh , Germany , Malaysia 2.99 2.50 25 3 Bahrain , France , Pakistan , Srilanka, U.K 4.49 2.50 35 4 Australia, Bhutan, Indonesia, Kuwait, Nepal 6.49 2.50 20 5 Saudi Arabia and UAE 0.1323 2.50 23

g. GSM Postpaid Optional Services Optional Service for Free Call Forwarding Facility to any BSNL Landline/WLL Number for 2G & 3G Mobile Customers:

Sr. No. Particulars Charges 1 Fixed Monthly Charges (FMC) (Excl. of S. Tax) Rs.22 2 Free usage value NIL 3 Call forwarding charge to any BSNL Landline/WLL number within LSA (Rs./Min) Free 4 Validity in days 30 days

For other optional service charges please visit the following link http://bsnl.co.in/service/tariff_cellone_option_postpaid.htm

h. GSM Postpaid HP Govt. & HP Industrial Plan Particulars Tariff

1. Initial One Time payment

21

The disconnection of the main number will automatically disconnect the Add-on number. An under taking from the subscriber of main connection may be obtained for payment of all dues of the Add-on number. 22

Service tax as applicable will be charged extra. The FMC for the Optional ISD pack mentioned above is in addition to the normal FMC of the postpaid plan. No free call is allowed with the Optional ISD pack. 23

ISD Rate in Rs./Sec. (Per second Pulse)

GSM Tariff Book


Particulars Tariff 1.1 Registration Amount in Rs. NIL 1.2 Activation Charges in Rs. NIL 2. Security Deposit 2.1 Local +STD (Refundable) Rs. 50024 2.2 Local +STD+ISD Rs. 200025 2.3 Local+ STD+ ISD+ International Roaming Rs. 5000 3. Fixed Monthly Charges in Rs. 175 4. Freebies offered per month 4.1 Free Calls worth Rs. 100 4.2 Free SMS worth Rs. NIL 4.3 Free Local Calls NIL 4.4 Free STD Calls NIL 4.5 Free Calls while Roaming 4.5.1 I/C Calls in Mins. 36000 seconds 4.5.2 Free O/G Calls while Roaming in Mins. NIL 4.6 Free SMS (Local/National) in Nos. 100 4.7 Free GPRS Usage in Home LSA (MB) NIL 5. Call charges (Paisa /sec) Pulse rate for Local & STD call 1 sec 5.1 Local Calls 5.1.1 On-net 1p/2sec 5.1.2 Off-net 1p 5.1.3 Reduced call charges NA 5.1.4 Night Calling (On-net, 2300hrs to 0700hrs) 25% Discount 5.2 STD Calls 5.2.1 On-net 1p/2sec 5.2.2 Off-net 1p 5.2.3 Reduced call charges NA 5.2.4 Night Calling (On-net, 2300hrs to 0700hrs) 25% Discount 5.3 Call Charges while roaming (Rs./Min) Pulse rate for Roaming call 1 sec 5.3.1 O/G -Local-On-net 1p/sec 5.3.2 O/G -Local-Off-net 1p/sec 5.3.3 O/G -STD-On-net 1p/sec 5.3.4 O/G -STD-Off-net 1p/sec 5.3.5 I/C 1p/2sec 6. SMS Charges in Rs./SMS (max 160 character) 6.1 P2P SMS Charges while in Home LSA (Rs./SMS) 6.1.1 Local 0.10 6.1.2 National 0.40 6.1.3 International 5.00 6.2 P2P SMS Charges while Roaming (Rs./SMS) 6.2.1 Local/National 0.40 6.2.2 International 5.00 6.3 Plain Non-P2P SMS 2.00 6.4 Premium Non-P2P SMS As determined by content provider 6.5.SMS Delivery Report (Rs.) NIL 7. GPRS Usage Charges beyond free limit As per Optional Plan 8. International Roaming As per Plan 325

24

Applicable only for Industrial CUG. 25 Applicable only for Industrial CUG.

GSM Tariff Book


Particulars Tariff 9. All other terms and conditions, Tariff As per Plan 325 10. 3G optional Services As per Plan 325 11. CUG Calls 11.1 Free CUG Calls UL 11.2 Call Charges beyond free mins N/A

i. GSM Postpaid HP Govt. & HP Industrial Plan Optional Packs

i. SMS Pack Sr. No. Particulars Tariff

1 Fixed Monthly Charges Rs. 24 2 Free SMS On-net in Nos. 200 3 Free SMS Off-net in Nos. 200 4 Rate for P2P SMS (Rs./SMS)

4.1 Local 0.05 4.2 National 0.40

ii. GPRS/3G Pack Sr. No. Particulars Tariff

1 Fixed Monthly Charges Rs. 150

2 Free Usage in Home LSA In 2G – 10GB, In 3G – 1GB

3 Volume based usage charges beyond free usage in Home LSA 2G/3G - Rs. 0.04 per 10 KB

4 Volume based usage charges outside home LSA 2G/3G - Rs. 0.04 per 10 KB

j. GSM Postpaid Rakshak Plan A new special 2G/3G postpaid plan for Central Paramilitary Groups like CRPF, ITBP, BSF, BRO etc., All Armed Forces like Indian Army Indian Navy, Indian Air Force, Coast Guard, BRO etc. & All Railway Protection Force Personnel with the name “Rakshak”26 has been introduced with the following terms and conditions: Sr. No. Particulars Charges

1 Activation Charges for both numbers Free 2 Security Deposit for Local & STD Facilities Nil 3 Total Fixed Monthly Charges for both numbers in Rs. 299 4 Freebies per month for each number As per plan 99 a) Local calls (On-net) 75 Min b) STD Call (On-net) 75 Min c) Local/National SMS 100 SMS

5 Local/STD Calls between these two numbers shall be free to the extent of 30 Min/day (limit combined for both the numbers). Beyond this the call rates applicable between these two numbers (Rs./Min)

0.20

6 Local/STD call to Any Network (Rs./Min) 0.49 7 O/G Call (Local/ STD) while National roaming (Rs./Min) 0.49 8 I/C call for main number while roaming in BSNL Network Free 9 Local/National SMS Charges (Rs/SMS) 0.49

10 Local/National SMS Charges while National roaming (Rs/SMS) 0.49 11 All other charges not covered above Plan-99

26

Under this plan, two SIMs [Main SIM & Home SIM] will be issued/ activated from the same CSC of the circle and bill payments can be made in the home circle. In case of specific request from Customer for USIM, Rs.59 will be charged. FMC of Rs.299 is the total fixed monthly charges for two postpaid connections. All tariffs applicable for main number, except incoming call while roaming, will be the same for home number.

GSM Tariff Book


k. GSM Postpaid Special Plan for Officers of all Paramilitary Forces Sr. No. Particulars Charges

1 Activation Charges Free 2 Security Deposit for Local & STD Facilities Nil 3 Fixed Monthly Charges Rs.425 4 Freebies per month

4.1 Local calls (On-net) UL Free 4.2 STD Call (On-net) 1000 Min 4.3 I/C call while National Roaming 300 Min 4.4 O/G call while National Roaming 200 Min 4.5 Local/National SMS 100 SMS 4.6 GPRS Usage while in Home LSA 1 GB 5 All other charges, terms and conditions As per Plan-725

6. 3G Mobile TV27 Tariff Price points Plans

Rs. 10 Per day per channel- watch any channel (Premium/non-premium/regional/non regional) UL viewing for one full day

Rs. 30 Monthly subscription for one non premium/non regional channel out of maximum 35 Non premium/ non-regional channels

Rs. 99 Monthly subscription for bouquet of 12 non premium/ non-regional channels out of maximum 35 Non premium/ non-regional channels

Rs. 50 Monthly subscription for one regional/premium channel out of maximum 12 regional/premium channels.

Rs.150 Monthly subscription for 15 specified non premium channels (including some regional channels).

7. GSM CTOPUP Plan Plan Details CTOPUP Special Postpaid CTOPUP Special Prepaid

Applicability 2G/3G 2G/3G Pulse rate 60 sec 60 sec Tariff Rate Rs./Min Rs./Min Voice Call Local On-net 0.10 0.10 Local Off-net 0.60 0.60 Reduced call charges on 2 BSNL numbers NA NA STD On-net 0.40 0.40 STD Off-net 0.60 0.60 Reduced call charges on 1 BSNL number NA NA Video Call Local On-net 1.00 1.00 Local Off-net 1.50 1.50 STD On-net 1.00 1.00 STD Off-net 1.50 1.50 Incoming Nil Nil SMS Charges Local 0.10 0.10 National 0.40 0.40 International 5.00 5.00 Non-P2P SMS 2.00 2.00

27

The no. of channels may be increased further and will be updated time to time accordingly.

GSM Tariff Book


Plan Details CTOPUP Special Postpaid CTOPUP Special Prepaid Rest Tariff and Other Terms and Conditions As per GSM Postpaid

Plan 225 As per GSM Prepaid 2G Special

Plan Terms & Conditions for GSM CTOPUP Plan

Minimum Transaction (excluding Stock Movement) from the CTOPUP SIM should be Rs 1000.00 per month. If the transactions is less than Rs 1000.00 per month, then the GSM CTOPUP Plan will be withdrawn and the CTOPUP number will be converted to GSM Postpaid Plan-225 (for Postpaid) and GSM Prepaid 2G Special (for Prepaid) Plan.

Minimum Recharge Condition of C-TOPUP SIM of Rs. 50 for extending validity is waived off subject to the condition that minimum transaction per month is Rs.1000.00 or more.

8. GSM PCO Details

a. Sale Price of GSM PCO Particulars Price (in Rs.) Sale Price28 of GSM PCO FWP Handset excluding SIM 2100.00

b. Activation Charges Particulars Price (in Rs.)

Activation Charges in Rs. 181.32 Service Tax & Educational Cess @ 10.3% in Rs. 18.68 Sale Price of SIM in Rs. 200 Talk Value in Rs. 50 Validity (in days) 7

c. Tariff Details Details GSM PCO GSM CCB PCO

Call Charges(Inclusive of S. Tax) Pulse in sec. Rs. per minute Pulse in sec. Rs. per minute All Intra Circle Calls 60 1.00 60 1.00 All Inter Circle Calls 60 1.00 60 1.00 ISD calls As per ISD Tariff SMS Local/National 1.00 1.00 International 5.00 5.00 Other value added SMS As per existing tariff (prepaid)

d. Recharge Vouchers Recharge Voucher MRP (in Rs.) Talk Value (in Rs.) Validity (Days) RoI

RC 210 210 300 15 42.86% RC 345 345 500 30 44.93% RC 660 660 1000 45 51.52% RC 1920 1920 3000 45 56.25% RC 3050 3050 5000 45 63.93% RC 5800 5800 10000 60 72.41% RC 5670 5670 9000 100 58.73%

e. Validity Vouchers MRP (in Rs.) Validity in days Discount

150.00 30 Nil 400.00 90 Nil

28

Sale tax/VAT as applicable on the sale price of Handset will be extra. The Sale Price may change during Promotional offers.

GSM Tariff Book


9. GSM Fixed Wireless Phone (FWP) Tariff New SIMs have been configured for the Sale of FWPs having 125 minutes Free On –net ( Local/STD Calls)per month for 12 months. Details of FWP SIM are as under:

SIM and activation charge is Rs 20, inclusive of all taxes. Cost of the FWP Set will be Rs. 1000.00 inclusive of all taxes. SIMs are to be activated by any of the available Plan Voucher as per customer’s requirement.. After activation, SIM will get 365 days validity. On activation, subscriber will get 1500 minutes free on net calls (Local/ STD) at the rate of 125 minutes

per month for 12 months. The unused free minutes will not be carried forward to the next month. Subscriber can check his account of Free minutes allowed per month by dialing *123*4#. To call any other network subscriber has to top-up his number as per his need. The above scheme is valid from 0000hrs of 06/02/2012 for 90 days i.e. upto 05/05/2012.

10. GSM FWP VPT VPT can now also be provided on GSM FWP. The details are given below.

a. Activation Voucher Particular Activation voucher for new GSM FWP VPTs

Activation Charges including cost of SIM (in Rs.) NIL Service Tax & Educational Cess @ 10.3% (in Rs.) NIL MRP of activation voucher (in Rs.) 10 Talk Value in Rs. 10 Validity (in days) Life time29

b. GSM FWP VPT Tariff Call Charges(Inclusive of S. Tax) Pulse in sec. Rs. per minute

All Intra Circle Calls 60 1.00 All Inter Circle Calls 60 1.00 ISD calls as per ISD Tariff

c. GSM FWP VPT Recharge/Topup Vouchers MRP (in Rs.) Talk Time (Rs.) Validity (Days) Return on Investment for VPTs Operator

69 101 0 46.38% 133 201 180 51.13% 321 501 180 56.07% 621 1001 180 61.19%

1201 2001 180 66.61%

11. GSM Prepaid Self Care Details

a. Add Family & Friend Number (Prepaid Customers) Now customers can add 2 Local BSNL & 1 STD BSNL Numbers. For adding the FnF numbers the following procedure has to be followed. Landline Numbers have to be entered as 0<STD Code><Landline Number> e.g. 01772800xxx.

i. For Adding the FnF Numbers first time Send an SMS in the following format to 53733 exlpower <First Number> <Second Number > <Third Number >

ii. For Updating the FnF Numbers Send an SMS in the following format to 53733 exlupdate <First Number> <Second Number> <Third Number>

29

To continue with lifetime validity benefit, recharge with minimum Rs.200 in every 180 days will be required.

GSM Tariff Book


b. Add Family & Friend Number (Post-paid Customers) Postpaid Customers can contact nearest BSNL Customer Care Center for adding FnF numbers to their account.

c. Peer to Peer Amount Transfer (PTOP) Now BSNL Customers can Gift/Transfer Talk Time from one Mobile no. to another Mobile no. in SAME CIRCLE. The process for registration and workflow is given below:

i. For Registration of New Subscribers Send SMS in the following format to 54455/54456: register ptop

ii. For getting a new Password (Forget Password) Send SMS in the following format to 54455/54456: register ptop

iii. For Changing Password Send SMS in the following format to 54455/54456: Change Password <old password> to <New Password> repeat <New password> For example Change Password <1234> to <2011> repeat <2011>

iv. Gifting of Talk Time Send SMS in the following format to 54455/54456: gift <msisdn no of person to whom gift has to be send> <amount> <password> For example gift <9493678930> <100> <2011>

v. Help Information Send SMS in the following format to 54455/54456: Help

vi. Terms & Conditions for using PTOP For each Successful Gift Transaction Rs. 2.00 will be charged. Gift Range between Rs. 10.00 to Rs. 200.00. Gift amount should be multiple of 10.00. Minimum Balance Should be Rs. 50.00 of Source Mobile Number. Gift can only be sent in a same circle e.g. Rajasthan to Rajasthan, Punjab to Punjab, Haryana to Haryana, HP

to HP, J&K to J&K etc.

12. Automated Recharge Reversal (for CTOPUP Retailers only) The reversal of wrong transaction through C-Topup has been automated through SMS. Short Code for sending SMS is 58081. Format for sending the SMS is given below: REV <Customer Mobile No.> <Amount/MRP> <Trans_ID /Ref_No.> For Example REV 94180xxxxx MRP 214727082, REV 94180xxxxx 100 214727082. This automated process for reversal of wrong transaction through SMS based is as below:

The automated process of reversal through SMS will be valid within 2 hours from wrong transaction time. The automated process of reversal through SMS based will valid within the same calendar date (i.e. before

2400 hrs.) of wrong transaction. The TOPUP/RCV/Flexi TOPUP are allowed to reverse through this process. Plan Vouchers and STVs are not

allowed for reversal. Each Retailer is allowed 5 successful reversal transactions in each calendar month. The SMS charges to use this service is Rs. 2/- per transaction.

13. Vanity/Choice numbers Vanity numbers are fancy numbers for BSNL mobiles (Postpaid and Prepaid). These numbers have combination of digits which gives a special look to the mobile number. Category of vanity numbers and their charges are as follows:

GSM Tariff Book


Level No. Sequence Example Charges30

Level 1

94MSCxxxxx 94180 00000

Rs. 3000/- 94MSC94MSC 94180 94180 94MSC consecutive nos. 94180 23456 94MSMSMSMS 9418 18 18 18

Level 2

94MSCa xxxx 94180 30000

Rs. 2000/- 94MS xyxyxy 9418 03 03 03 94MSCx MSCx 94 1800 1800 94MSC 94(MSC+1) 94180 94181

Level 3

94MSCa b000 941803 4000

Rs. 1000/-

94MSCa consecutive nos 941804 3456 94MSC MSC MSC (2digit) 94180 180 18 94MSC CSM49 (Mirror) 94180 08149 94MS xy (xy+1) (xy+2) 9418 19 20 21 94MS xxx yyy 9418 000 111

Choice Numbers Single Digit 94180 0001 Rs 10000/- Choice Numbers Double Digit 94180 0011 Rs 3000/-

Vanity Numbers are regularly auctioned. For details visit http://hp.bsnl.co.in

14. ISD Call Tariff for GSM Prepaid/Postpaid Plans Sr. No. Name of the Country/Destination ISD Tariff in Rs./Min

1 Afghanistan 15 2 African Republic 25 3 Albania 14 4 Algeria 15 5 American Samoa 12 6 Andorra 14 7 Angola 10 8 Anguilla 15 9 Antarctica 35

10 Antigua & Barbuda 10 11 Argentina 12 12 Armenia 12 13 Aruba 15 14 Ascension Island 125 15 Australia 10 16 Austria 10 17 Azerbaijan 15 18 Bahamas 14 19 Bahrain 10 20 Bangladesh 9 21 Barbados 15 22 Belarus 15 23 Belgium 10 24 Belize 15 25 Benin 15 26 Bermuda 12 27 Bhutan 9 28 Bolivia 12

30

Service Tax extra as applicable

GSM Tariff Book


29 Bosnia 40 30 Botswana 15 31 Brazil 10 32 British Virgin Islands 15 33 Brunei 12 34 Bulgaria 40 35 Burkina Faso 15 36 Burundi 12 37 Cambodia 12 38 Cameroon 15 39 Canada 6 40 Cape Verde 15 41 Cayman Islands 14 42 Central African Republic 25 43 Chad 15 44 Chile 12 45 China 12 46 Colombia 12 47 Comoros Mayotte 40 48 Congo 20 49 Cook Islands 40 50 Costa Rica 12 51 Croatia 12 52 Cuba 80 53 Cyprus 10 54 Czech Republic 12 55 Denmark 12 56 Diego Garcia 100 57 Djibouti 45 58 Dominica 12 59 East Timor 50 60 Ecuador 15 61 Egypt 10 62 El Salvador 14 63 Equatorial Guinea 15 64 Eritrea 15 65 Estonia 40 66 Ethiopia 15 67 Falkland 40 68 Faeroe Islands 15 69 Fiji 25 70 Finland 10 71 France 10 72 French Guiana 12 73 French Polynesia 20 74 Gabon 15 75 Gambia 40 76 Georgia 12 77 Germany 10 78 Ghana 15 79 Gibraltar 25 80 Greece 10 81 Greenland 40

GSM Tariff Book


82 Grenada 12 83 Guadeloupe 25 84 Guam 12 85 Guatemala 12 86 Guinea 40 87 Guyana 14 88 Haiti 15 89 Honduras 12 90 Hong Kong 10 91 Hungary 12 92 Iceland 12 93 Indonesia 10 94 INMARSAT 450 95 Iran 12 96 Iraq 10 97 Ireland 12 98 Israel 12 99 Italy 12

100 Ivory Coast 15 101 Jamaica 14 102 Japan 12 103 Jordan 12 104 Kazakhstan 10 105 Kenya 10 106 Kiribati 40 107 Kosovo 15 108 Kuwait 10 109 Kyrgyzstan 12 110 Laos 12 111 Latvia 20 112 Lebanon 15 113 Lesotho 15 114 Liberia 15 115 Libya 20 116 Liechtenstein 25 117 Luxembourg 15 118 Macau 12 119 Macedonia 15 120 Madagascar 40 121 Malawi 12 122 Malaysia 7 123 Maldives 40 124 Mali 15 125 Malta 12 126 Mariana Islands 12 127 Marshall Islands 15 128 Martinique 25 129 Mauritania 20 130 Mauritius 10 131 Mayotte 40 132 Mexico 12 133 Micronesia 15 134 Moldova 12

GSM Tariff Book


135 Monaco 25 136 Mongolia 12 137 Montenegro 25 138 Montserrat 14 139 Morocco 20 140 Mozambique 14 141 Myanmar 15 142 Namibia 15 143 Nauru 40 144 Nepal 9 145 Netherlands 10 146 New Zealand 12 147 New Caledonia 14 148 Nicaragua 12 149 Nigeria 12 150 Niue Island 45 151 North Korea 35 152 Northern Mariana Islands 12 153 Norway 14 154 Oman 16 155 Pakistan 12 156 PALAU 30 157 Palestine 30 158 Panama 12 159 Papua N Guinea 45 160 Paraguay 12 161 Peru 12 162 Philippines 12 163 Poland 10 164 Portugal 10 165 Puerto Rico 12 166 Qatar 12 167 Reunion Island 25 168 Romania 10 169 Russia 12 170 Rwanda 12 171 SAMOA 40 172 San Marino 40 173 Sao Tome 40 174 Saudi Arabia 11 175 Senegal 15 176 Serbia 15 177 Seychelles 12 178 Sierra Leone 40 179 Singapore 6 180 Slovakia 12 181 Slovenia 30 182 Solomon Islands 40 183 Somalia 40 184 South Africa 12 185 South Korea 10 186 Spain 12 187 Sri Lanka 10

GSM Tariff Book


188 St. Pierre 15 189 St. Helene 60 190 St. Kitts 15 191 St. Lucia 15 192 St. Vincent 14 193 Sudan 14 194 Suriname 14 195 Swaziland 12 196 Sweden 10 197 Switzerland 12 198 Syria 15 199 Taiwan 10 200 Tajikistan 12 201 Tanzania 12 202 Thailand 7 203 Togo 40 204 Tokelau 40 205 Tonga 40 206 Trinidad & Tobago 12 207 Tunisia 30 208 Turkey 10 209 Turks Caicos 14 210 Tuvalu 40 211 UAE 11 212 Uganda 40 213 UK 8 214 Ukraine 10 215 Uruguay 12 216 USA 6 217 Uzbekistan 12 218 Vanuatu 40 219 Venezuela 10 220 Vietnam 10 221 Virgin Islands 12 222 Wallis 40 223 Yemen 11 224 Yugoslavia 15 225 Zambia 10 226 Zimbabwe 40 227 Guinea Bissau 40 228 Equatorial Guinea 15 229 Lithuania 15 230 Netherlands Antilles 15 231 Turkmenistan 15 232 Dominican Republic 15

The ISD tariff is subject to change in future for all Postpaid/Prepaid customers including lifetime validity customers enrolled from the date of implementation of this order onwards. ISD tariff for the countries, if any, not included in the revised ISD tariff mentioned above, will be grouped under “Rest of the World” and charged @ Rs.100/Minute.

GSM Tariff Book


15. General Notes Night Time – Night Time is 2300hrs to 0700hrs unless otherwise specified. All the Plan Voucher, STVs, Topups are available on CTOPUP unless otherwise specified. The text between “<” and “>” in SMS formats has to be replaced with actual values. The following convention is followed in the Document while showing the Tariff, Cost etc.

o The Cost of SIM Card is given as MRP. o The Tariff of Prepaid Recharge/Topup voucher is given as MRP. o The FMC, Optional Packs etc. of Postpaid Plans is shown as Base Price i.e. excluding Taxes. o The Cost of the Data Card (3G/NIC/EVDO) is shown as Base Price i.e. excluding Taxes.

16. Abbreviations Used in the Document NA – Not Applicable UL – Unlimited IM – Instant Messenger STV – Special Tariff Voucher RC – Recharge Vouchers FnF/FaF – Family & Friends FMC – Fixed Monthly Charges VPN – Virtual Private Network CUG – Closed User Group FWP – Fixed Wireless Phone (GSM) VPT – Village Public Telephone

tariff book gsm ver 2.4

Documents

instant messaging

2300hrs na na

sms delivery report

gsm tariff book

fixed monthly charges

gprs usage charges

minimum recharge condition

case foreign operators