tameside neighbourhood resolution panelss3-eu-west-1.amazonaws.com/doc.housing.org.uk/alan... ·...
TRANSCRIPT
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TAMESIDE NEIGHBOURHOOD RESOLUTION PANELS
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THE JOURNEY SO FAR
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What is it?
• An extended version of Restorative Justice Resolves conflict and repairs harm Opportunity to voice their feelings Structured questions asked Formulate an agreement No criminal record • Uses volunteers from within the community (46)
• New Charter Housing – enforcement officers – level 2 (30) & housing officers – level 1 (50) • New Charter Academy – Year 11 pupils – in house conferences • Audenshaw Boys School – Year 10/11 pupils – in house conferences • Denton Community College – Year 10/11 pupils – in house conferences
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JULY 2012 - ARTICLE IN LOCAL NEWSPAPER ASKING FOR TAMESIDE COMMUNITY VOLUNTEERS TO BE PART OF NEIGHBOURHOOD RESOLUTION PROJECT. AUGUST 2012 – AWARENESS EVENING HELD AT THE NEW CHARTER OFFICE + SELECTION PROCESS. SEPTEMBER 2012 - STAKEHOLDER DAY HELD AT NEW CHARTER ACADEMY SEPTEMBER 2012 ONWARDS - LEVEL 1 + 2 RJ TRAINING STARTED FOR COMMUNITY VOLUNTEERS AND NEW CHARTER HOUSING OFFICERS. 1 OCTOBER 2012 - TAMESIDE NEIGHBOURHOOD RESOLUTION PANELS GO LIVE.
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THE TAMESIDE NRP TEAM:
COORDINATOR - Vickie Yardley
COMMUNITY VOLUNTEERS: 46
NEW CHARTER HOUSING OFFICERS: 65
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TAMESIDE RJ PROCESS: • Referrals from Police/New Charter and other partner agencies to
Coordinator • Risk assessments conducted by Coordinator • Case then allocated to Case Workers • Case Workers in pairs visit all interested parties and conduct pre
panel interviews • Coordinator books venue for RJ meeting • Case Workers facilitate RJ meeting ending in agreement • Coordinator sends out copy of agreement to all interested
parties with a covering letter • Coordinator monitors compliance with agreement
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REFERRALS TO DATE: 318 COMPLETED PANELS: 166 REFERRALS BEING WORKED ON: 19 REFERRALS RETURNED TO AGENCY: 133
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How satisfied were you with how the Tameside Neighbourhood Resolution
panel handled this case?
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How satisfied were you with how the Tameside Neighbourhood Resolution
panel handled this case?
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Victim Satisfaction Rate • 55% of people harmed have been satisfied and 45%
were very satisfied • 100% believe they had enough opportunity to express
their opinions and feelings • 96% of the people harmed would recommend an NRP to
others • 85% of people harmed found meeting the harmer at the
panel very helpful and only 4% did not find it helpful • 52% were very satisfied with the agreement made, 45%
were satisfied and 3% were dissatisfied
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Benefits • 66% of outcomes are via a verbal apology • 10% are written apology • Others are financial compensation etc.
• Of the 108 completed cases, the RJ process is estimated to have
saved £213,000
• Only 2 of the perpetrators have re-entered the criminal justice system since taking part in an RJ meeting, therefore the re-offending rate for the RJ process is 6% (June 2015)
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NRPs & Housing
• Since October 2012 New Charter has NRPs as part of our ASB
Toolkit
• Now used as a main intervention in neighbourhood disputes/low level ASB
• Process is flexible and can fit variety of circumstances
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NRPs & Housing
• Neighbourhood disputes
• ‘Tit for tat’ disputes
• Anything!
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Example
• Race hate/abuse/noise/damage/theft • Single mother with two teenage daughters/drink
issue/unruly boyfriends/noisy parties. • Late night returning home shouting banging
doors /music put on. • Theft of drink from local shop drinking in street
abuse to passers by normally in evening. • Daughters and boyfriends being racist toward
polish neighbour. • Police and landlord intervention minimal brief
respite. • RJ impact meeting held, feelings aired, children
present, victims from two households with support explained the impact on them.
• Agreement reached, 5months on no complaints.
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Example
• Vulnerable female (mental health issues) • Male produces hand gun and makes threats to
victim whilst standing at a bus stop • RJ was decided to avoid AP having to go through
court process • Some reluctance at first due to not wanting to be
face to face with the perpetrator • The conference went well until it came to making
an agreement • After some good work by the facilitator an
apology was given and counselling sessions were advised for anger management issues