TalkTalk network security overview

14th April 2011

Summary

• Free for TalkTalk customers• Nothing to install or keep up to date• Does not slow your computer or the internet down• Protects all computers and devices in home• Default is off; optional for customer to turn on• Customers can control which categories of sites to block (i.e.

personalised profile for the home) • Control of profile is done via web (so can be away from home)• Very quick and easy to setup and manage

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TalkTalk Network Security

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Traditional online protectionOnline protection with

network security

Online security software installed on individual computers The broadband feed for your home filters out the bad stuff in the

web and protects all the devices in your home. No software installation required

TalkTalk Safety and Security

Desktop protectionDesktop protection£1.99

Network SecurityNetwork Security

Free for Plus customers

Free for all TalkTalk customers Email virus scanningEmail virus scanning

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Magic DesktopMagic Desktop

Categorisation

Parents can chose which categories to block - easy to set up and default is off

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DatingDrugs, alcohol and tobacco

File sharingGamblingGames

PornographySocial networking

Suicide and self harmWeapons and violence

DatingDrugs, alcohol and tobacco

File sharingGamblingGames

PornographySocial networking

Suicide and self harmWeapons and violence

Benefits of network level parental controls

Works across all computers, smart phones and other devices in the home Nothing to install Constantly updated by TalkTalk so nothing to update No complicated profiles to set up; just tick the boxes and you’re done Works by categorising whole websites rather than filtering ‘banned words’ Feedback loop Does not slow your computer down

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x Provides one profile for the whole homex Does not limit total hours online for children

or when they can use the computerx Does not work outside the home

Addressed in TalkTalk’s Desktop protection

Addressed in TalkTalk’s Desktop protection

Malware protection

Websites are now the biggest source of malware – above file sharing and email – and this is growing. It also affects genuine websites who may host or link to malicious content or have been hacked.

Benefits:

Works across all computers, smart phones and other devices in the home Nothing to install Constantly updated by TalkTalk so nothing to update Does not slow your computer down

x Only protects against website threats

x Prevention not cure

x Does not protect outside the home

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Addressed in TalkTalk’s Desktop protection

Addressed in TalkTalk’s Desktop protection

Super Safe Boost – Desktop protection

Traditional software based solution – can be used in conjunction with network level and addresses the advanced needs, providing total protection.

Key differentiations from network protection: Protects all security threats Prevention and cure Protection outside of the home Multiple profiles for parental controls Limits total hours online for children and when they can use the computer

x Limited to 3 computers x All software solutions can slow down older computersx Only protects computers its loaded ontox 10+ min set upx Need to set up other solutions for different devices i.e. smart phones, games

consoles

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