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The 6 Implications of the 3rd Platform

on IT StaffingJoseph C Pucciarelli

Vice President and IT Executive Advisor

April 28, 2014


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IDC Visit us at IDC.com and follow us on Twitter: @IDC 2

My staffing challenges are the worst they have ever been.-Retail banking IT Executive

There are a lot of emerging technologies weon!t run ourselves because we on!t have theskill set.

-Meia an Entertainment IT Executive


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The 3rd Platform Will Have Significant

Implications on IT Staffing

How they engagewithcustomers

The 3rd Platform is a business

platform that changes:

e a w c ey e vertheir products and services

How they innovate

Their resiliency

The reliabilityof their operations

2014 IDC Visit us at IDC.com and follow us on Twitter: @IDC3

Inversion of business from

make-sell to sense-and-respond


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The 3rd Platform Will Changethe Skills for 95% of IT RolesOver the Next 3-5 years

especially IT Management& Executives roles



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The 18 Major IT Job Categories IDC Examined

IT Management IT managers & executives

Project Managers

IT vendor mgmt, procurement & IT finance

Clerical and IT administration

IT Management IT managers & executives

Project Managers

IT vendor mgmt, procurement & IT finance

Clerical and IT administration

Applications Business analysts

Application Development & Maintenance

Mobile development

Web /eCommerce/Social

Data architects, BI, & analysts

Applications Business analysts

Application Development & Maintenance

Mobile development

Web /eCommerce/Social

Data architects, BI, & analysts


Infrastructure Database administrators

Systems programmers, engineers, serveradmins and facility engineers

Computer ops and production control

Network, telecommunications & messagesystems

Security professionals

Infrastructure Database administrators

Systems programmers, engineers, serveradmins and facility engineers

Computer ops and production control

Network, telecommunications & messagesystems

Security professionals

Technical Services Help desk

Desktop technical support

Training, documentation and IT

process/standards

Technical Services Help desk

Desktop technical support

Training, documentation and IT

process/standards

Source: ComputerEconomics.com


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Implication 1Youll Need to Cultivate New IT Roles and Sunset Old Held Ones

InvestFreeze

6

Outsource ???


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Implication 2The 3rd Platform Will Create a Skills Gap



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IT Management and Executives

Security

Business Intelligence & Analytics

Organizations will pay an average premium of 18% to fill these positions

Implication 2that Will be Costly to Fill

0% 5% 10% 15% 20% 25%

Application Development

Data Architecture, Management and Storage

Mobile Development


Source: IDC's 2013 IT Staffing Survey - Jun 2013Question: For roles you indicated are difficult to hire, what % premium is your organization willing to pay to hire qualifiedcandidates in this role?n=131


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Implication 3Business Skills Will be Critical in the IT Organization of the 3rd Platform

41% of new IT hires this year will primarily have business skills

as opposed to technical skills

"usiness #n TechnologyMy role is becoming more business oriented.Todays its about delivery of business results and

59%

Technical Skills are Primary Skill Set

Business Skills are Primary Skillset

IDC Visit us at IDC.com and follow us on Twitter: @IDC

10

Source: IDC's 2013 IT Staffing Survey - Jun 2013Question: In 2013, out of the new FTEs your IT organization plans to hire, what percent of the new hires will primarily have

business skills and what percent will primarily have technical skills.n=131

.more focused on business plans then looking fortechnologies to address the business needs.

IT ManagerFinancial Services


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40%

60%

80%

100%BI & Analytics

Social Community Admin

Project Management

IT Sourcing & Procurement

Mobile Development

Security

App Development

Implication 4Mobile Will Disrupt Application Development and Security Roles

Over 80% of IT organizations report the skills for AppDev and securitypositions will significantly change in the next 3-5 years as a result of mobile

initiatives

0%

pp cat on perat ons

Business Analysis

Social Developers

Data Architecture, Mgmt &Storage

Training & Documentation

Network Operations

Service Management

Technical Support

IT Management & Execs

Enterprise Architecture

e p es


Source: IDC's 2013 IT Staffing Survey - Jun 2013Question: For each of the following positions indicate if you believe the skills for that position will significantly change in the next 3-5 years as a resultmobile initiatives.n=131


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40% Buildin /im lementin

Implication 5The 3rd Platform IT Workforce Will Govern More than Build IT Systems

This year 60% of all work performed by IT full time equivalents will gotowards governing and managing IT systems as opposed to building and

implementing IT systems

60%

IT SystemsGoverning andManaging IT Systems


Source: IDC's 2013 IT Staffing Survey - Jun 2013Question: For all the IT FTE in 2013, what percent of the work do you estimate will be allocated to the following activities:Building/implementing IT systems, Governing and managing IT systemsn=131


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40%

60%

80%100%

Social Developers

Social Community Admin

BI & Analytics

Business AnalysisSecurity

Enterprise Architecture

Data Architecture, Mgmt &

Storage

Implication 6Cloud Will Disrupt Architecture, Security, and Network Ops Roles

Over 78% of IT organizations report the skills for architecture, security andnetwork ops positions will significantly change in the next 3-5 years as a

result of cloud

0%20% Mobile Development

Training & Documentation

Project Management

Help Desk

Technical Support

App Development

App Operations

IT Sourcing & Procurement

Service Management

IT Management & Execs

Network Operations


Source: IDC's 2013 IT Staffing Survey - Jun 2013Question: For each of the following positions please indicate if you believe the skills for that position will significantly change in thenext 3-5 years as a result cloud initiatives.n=131


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Essential GuidanceSpend Time Working in Your IT Garden

Assess job roles to determine whether they are currently of high or low

importance and whether they are expected to increase or decrease inimportance going forward

Optimize your IT workforce for the 3rd platform


Reshape existing roles for 3rd platform

Staff for reshaped IT roles and new 3rd platform IT roles

Start tackling the difficult-to-staff IT roles today

Justify, plan, and budget for the recruiting and training necessary to hire forthe required skills that are identified in the assessment.

Support government and educational initiatives that develop and nurturetechnology, engineering, science, and math skills in emerging fields.


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Contact Information

Joseph C. Pucciarelli

Vice President & IT Executive Advisor

[email protected]

5 Speen Streetramin!"am# $A %'%

!bout I"C IDC is t"e premier !lo(al provider o) mar*et intelli!ence# advisor+services# and events )or t"e in)ormation tec"nolo!+# telecommunications# andconsumer tec"nolo!+ mar*ets. IDC "elps IT pro)essionals# (usiness executives# andt"e investment communit+ ma*e )act,(ased decisions on tec"nolo!+ purc"ases

and (usiness strate!+. $ore t"an #%%% IDC anal+sts provide !lo(al# re!ional# andlocal expertise on tec"nolo!+ and industr+ opportunities and trends in over %countries -orld-ide. 15


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Talent Management in the Third

Platform Era Adoption of third platform technologies mobile,

social, cloud and big data -- will redefine 90% of ITroles. Effective talent management will be key torealizing third platform business value.

Joe Pucciarelli will share IDC's latest research on IT.

He'll cover which roles will be reshaped by the thirdplatform, which roles will be less important andwhich ones will be the toughest to hire.

Joe will also share strategies your peers areemploying to address the talent challenge facingthem.


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