Class B Investment Shares, Series 1* are an exclusive investment available only to the members of The Police Credit Union and provide our members with an ideal opportunity to earn an attractive rate of return. This is a rare investment opportunity and is expected to sell out – once they’re gone, they’re gone!

Why Class B Investment Shares?Class B Shares provide the Credit Union with additional Regulatory Capital for future growth and development. These Shares help exceed financial reserve regulations thereby providing an important funding source for us to invest in innovative technologies and expand services to our membership.

Why Invest with your Credit Union?Class B Investment Shares provide members with a higher yield on their investment, earning a premium rate of return that is targeted to outperform traditional term deposits or GICs. This opportunity is available for new or existing deposits and is eligible for non-registered, TFSA or RRSP funds. They provide a secure, low-risk investment option as part of a diversified portfolio and are ideal for members who:

• Have a long-term investment horizon

• Are seeking higher returns in a safe investment not subject to market volatility

Visit one of our branches or contact the Call Centre at 1-800-561-2557 to get started today. Full Offering Statements available upon request.

*Shares will have a par value of $1.00 and a minimum purchase of 5,000 shares is required to a maximum of 150,000. For more information visit our website at www.tpcu.on.ca.

A GREATER OPPORTUNITY TO INVEST WITH YOUR CREDIT UNION

Report From Our AGM2

Staff Notes 2

2018 Financial Highlights3

Halton Branch Opening3

New Debit Cards4

Holiday Hours4

PASS IT ONNEWS & MORE FROM YOUR CREDIT UNION

Taking care of our own

Summer 2018

BONUS, ACT NOW AND START EARNING 4.5% ON YOUR DEPOSITS IMMEDIATELY!Confirm your interest in our investment shares and start to earn 4.5% interest on your existing deposits (existing terms/GICs can be broken before maturity for purchasing investment shares) or transfer in from another financial institution and immediately earn 4.5% interest. ASK US HOW!

*Dividends on the Class B Investment Shares, Series 1 are declared at the discretion of the Board of Directors, subject to certain restrictions. The Police Credit Union plans to pay a rate which exceeds 2% of the posted rate offered by the Credit Union on its five-year term deposits as of the end of each month in its fiscal year (Jan 2018 - 2.4%, Feb 2018 - 2.6%, March 2018 - 2.6%, Avg. 2018 rate 2.53% + 2.00% = 4.53%). Members are required to read the offering statement before purchasing shares. Terms and conditions apply.

An exclusive investment opportunity available only to members of the

Police Credit Union.

To learn more about our Class B Investment Shares, call now!

CLASS B

INVESTMENT SHARESSERIES 1

EARN

4.5%*

*Terms and conditions apply.

LIMITEDTIME

ONLY!

Chair Stan Colley

Vice-Chair Rod Fraser

Secretary Bob Spafford (acclaimed)

Director Gary Leitch (acclaimed)

Director Mike Sharp (acclaimed)

Director George Tucker

Director Geri James

The 72nd Annual General Meeting was held on Monday, April 30, 2018 in Toronto. Members and staff joined the management team and Board of Directors for dinner and a presentation of the past year’s financials, and gained insights into our plans for the year ahead.

CEO Andy Doak was pleased to report that 2017 was a very successful year for the Police Credit Union with assets exceeding $292.6 million, an increase of 7.3% over the previous year end. Mr. Doak attributed the strength of the mortgage market in 2017 as the catalyst for the Credit Union having such a strong fiscal year with income exceeding budget and prior year levels.

At this year’s meeting members were asked to consider an amendment to the Credit Union’s existing By-law, Section 5.03 (a) that states: “The Board shall elect annually, from among its number an audit committee, to be composed of three (3) directors. The Audit committee shall have the powers and duties provided in the Act.

The proposed amendment of By-law Section 5.03 (a) shall read: “The Board shall elect annually, from among its number an audit committee, to be composed of a minimum of three (3) directors. The Audit committee shall have the powers and duties provided in the Act.”

The amendment to the by-law was approved, as presented, by the membership at the Annual meeting.

YEAR IN REVIEW• TPCU launched two new residential lending products – CreditMaster® and Primeline.• A commercial lending program was implemented and we are now able to assist

members with the purchase or refinance of an investment property. • A Personal Financial Management (PFM) tool was added to MemberDirect to allow

members to use budgeting and spend tracking tools.• We increased our contribution to our scholarships for young members and awarded

five $1,000 scholarships to young Credit Union members in 2017.• This year 150 new recruits joined TPCU, and of the recruit members, 101 of

them became REWARDS members. An important first step in building long-term relationships with our newest members.

2018 ANNUAL GENERAL MEETING HIGHLIGHTS

BOARD OF DIRECTORS

Staff NotesNEW STAFF MEMBERSPlease help us welcome the following individuals to the Police Credit Union team:

Guillermo Verdesoto, Loan Officer, Centralized Lending Department, Corporate OfficeMilena Geric, Financial Services Officer, Peel BranchKimberly Byers, Financial Services Officer, Halton BranchEsmeralda Avendano, Member Service Representative, College BranchMilijana Rakovic, Returning Summer Student

SERVICE MILESTONE Please join us in congratulating Susan Van Winckle, Financial Services Officer at our York Branch, who has reached 30 years of service with the Police Credit Union. Susan was hired by the Police Credit Union on May 9, 1988 and joined our lending department as a Loans Officer at our branch on Yonge Street.

Sue has been a dedicated employee and has successfully completed all four levels offered at PCG (Professional Credit Granting School) between 1989 and 1995. Susan then went on to complete her Mutual Funds licensing in July of 1998 and became a full-time representative registered to sell funds through Credential Asset Management.

The York Branch started in December 1998, with Susan as a Financial Service Officer. She has been an integral member of our team since our inception, developing relationships with York members and employees of the York Regional Police Service. As the longest-standing staff member at our York Branch, Susan is to be commended for her impeccable service standards and for contributing to the branches’ growth (both in membership and assets) and success over the last 20 years.

At this year’s Annual General Meeting, Susan received the Top Sales Performance recognition for 2017.

On behalf of the Board, Management, our team and members, we would like to thank Susan for all of her hard work and dedication throughout the last 30 years.

• Total mortgages held by members increased by $23 million (10.7%)

• Overall loans to members decreased slightly by $0.8 million or 4.8%

• Deposit balances increased by $12.2 million or 4.7%

• Tax-Free Savings Accounts closed the year at $21.4 million, up 7.5%

• Term Deposit balances increased by $9.1 million or 10.8%

• Assets under administration rose to $21.7 million

• Total assets increased by 7.3% growing to $318.5 million

• Members’ Equity grew to $3,041,641 in 2017, up 5.4 %

FINANCIAL HIGHLIGHTS• We sponsored three of our members’ children with the opportunity to attend the Cooperative Young Leaders (CYL) week long summer camp program.

• The Police Credit Union has committed to donating, annually, a percentage of the revenue sharing profits generated by the MasterCard Credit Card product to the Ontario Police Memorial Foundation. After three years, we have given more than $23,000 to the Ontario Police Memorial Foundation.

• In 2017, branches donated to charities important to their core police communities, such as the Law Enforcement Torch Run for the Special Olympics. In December, all our branches partnered with their core police services as a drop-off point for the Christmas toy drive in their respective regions.

• A new location was established for our Peel Branch at 7725 Kennedy Road in Brampton and we moved in Spring 2018, reopening April 16.

• The development of our new Halton Branch at 4671 Palladium Way in Burlington was completed in 2017 with our doors officially opening on January 3, 2018. The new branch sits adjacent to the Halton Regional Police Association facility which gives us great exposure to the Halton Regional Police Service.

• Our Call Centre hours of operation were increased to provide members with more opportunities to connect with live help for their financial needs.

INTO THE FUTURE• As we enter our 73rd year, our plans include safe organic growth with our

members, establishing REWARDS membership status, and increasing our membership base through active pursuit of new recruits and civilian hires (and their family members).

• In addition, we will continue to nurture existing relationships with the Police Services and Police Associations to which our members belong, and explore new relationships with other Police Services and their employees within proximity to the GTA.

• We will continue to offer our best possible prices on all our products and services, ensure that we have the latest in product offerings, and provide our members with the newest technological advancements made available by financial institutions.

• We will continue to roll out our new partnership with Collabria MasterCard offering members more credit card options in terms of low fee, no fee, cash back, rewards and more.

To view the 2017 Annual Report go to tpcu.on.ca and click on “about us.” The report can be found under “Media Centre, Corporate Reports”.

Left to right: Stan Colley, Board Chair, TPCU; Rondi Craig, President, Ontario Police Memorial Foundation; Andy Doak, CEO, TPCU

Outstanding Sales Achievement

Sue Van Winckle Financial Services Officer (York Branch)

Outstanding Sales Development

Jeanette WoodTeller (York Branch)

Best Support Staff (Voted by employees of the Credit Union)

Carmencita “Menchie” Canivel-SibugClearing Clerk

STA

FF A

WA

RDS 5 YEARS OF SERVICE

Horst Scheibelt Investment Specialist (Toronto)

10 YEARS OF SERVICE

Roya Ghahremani Payroll Clerk (Corporate Office)

15 YEARS OF SERVICE

Katarina Rakic Financial Services Officer (Peel Branch)

Carmencita Canivel-Sibug Clearing Clerk (Corporate Office)

AN

NIV

ERSA

RY

AWA

RDS 20 YEARS OF SERVICE

Jacqueline McCulloch Financial Services Officer (Durham Branch)

25 YEARS OF SERVICE

Lila Jacob Loans Officer

30 YEARS OF SERVICE

Karen Zwarych Human Resources & Training Manager

TORONTO103 – 105 Gordon Baker RoadToronto, Ontario M2H 3P8 TORONTO COLLEGE101 – 40 College StreetToronto, Ontario M5G 2J3

HALTON2 – 4671 Palladium WayBurlington, Ontario L7M 0W9

DURHAM101B – 3000 Garden StreetWhitby, ON L1R 2G6

PEEL1 – 7725 Kennedy Road SouthBrampton, ON L6W 0B9

YORK7 – 18025 Yonge StreetNewmarket, ON L3Y 8C9 tpcu.on.ca

CORPORATE OFFICE222 – 105 Gordon Baker RoadToronto, Ontario M2H 3P8

general inquiries 416.226.3353toll-free 1.800.561.2557phone banking toll-free 1.888.434.3511

The wait is over... NEW MEMBERCARDS ARE HERE!The NEW INTERAC Flash®-enabled MemberCards have arrived and you should now be receiving them in the mail. Once your new card arrives you will need to activate it as this replaces your existing MemberCard. Your PIN however will remain the same.

To activate the INTERAC Flash technology on your new debit card, simply complete one purchase at a store (point of sale using chip) and the INTERAC Flash service will be ready to go for your next transaction.

The newly enhanced debit cards feature added security and allow for tap payments at participating retailers. Simply “tap” your card at any merchant that supports INTERAC Flash technology and pay for purchases quickly and safely in seconds.

PLEASE NOTE: As we are switching to Flash technology all existing MemberCards will have expired as of June 30, 2018. If you have not received your new card please contact your nearest branch.® Trade-marks of Interac Inc. Used under license.

OUR PEEL BRANCH HAS A NEW ADDRESS

Main St. S.

Hurontario St.

Highway 410

Highway 401

Highway 407

Derry R

d. E.

First

Gulf B

lvd.

Stee

les A

ve. W

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Tomken Rd.Edwards Blvd.

McLaughlin Rd. S.

Dixie Rd.

Cour

tneyp

ark D

r. E.

BramptonGolf Club

PoweradeCentre

ShoppersWorld

ConventionCentre

DerrydaleGolf Course

Cinema

NEW Peel Branch7725 Kennedy Rd. S.

Existing Peel Branch85 Aventura Court

Kennedy Rd.

5 min

Our Peel Branch is now open! At our new location, you will continue to see the same familiar faces providing the same excellent quality service and advice that you have come to know and trust.

Our hours of operation have changed slightly on Thursdays. Our new hours are Monday, Tuesday, Wednesday and Friday from 9:00 a.m. to 5:00 p.m. On Thursdays the branch will open at 11:00 a.m. and close at 7:00 p.m. You will also enjoy the convenience of our new lobby style deposit taking ATM, which will be accessible 24 hours, 7 days a week.

The relocation went smoothly over the weekend of April 14 and our doors reopened on Monday, April 16 with minimal interruption to our service. We want to thank our staff and members for their cooperation and patience during the move.

If you haven’t had a chance to drop into our new facility, you can find us just north of the PowerAde Centre at 7725 Kennedy Road South in Brampton.

ALL BRANCHES & CALL CENTRE CLOSED

AUGUSTCivic Holiday – Monday, August 6

SEPTEMBERLabour Day – Monday, September 3

OCTOBERThanksgiving – Monday, October 8

HOLIDAY HOURS

After opening the doors to our new Burlington branch at 4671 Palladium Way earlier this year, we hosted an official grand opening celebration on May 31, 2018. Members of our team and management took part in our ribbon-cutting ceremony and the space was decorated with pops of black and red.

Located alongside the Halton Regional Police Association headquarters, our new branch is ready to serve members that live west of the GTA and attract new members employed by neighbouring police services. The branch provides all the services you expect from our branches including cash service, financial help

HALTON BRANCH GRAND OPENING

and advice, as well as assisting members with lending and investment needs.

Halton Regional Police Service operates with a uniform and civilian strength of approximately 1,000 employees and with approximately 950 existing Credit Union members residing in the Halton, Burlington, and Oakville area.

If you would prefer to move your accounts to our Halton Branch, please contact one of our staff who will be more than happy to make your switch worry-free. Call 1.800.561.2557 or email callcentre@tpcu.on.ca. Halton’s hours of operation are Monday to Friday, 9 am to 5 p.m.

Left to right: Geri James, Director, TPCU; Andy Doak, CEO, TPCU; Deputy Chief Nish Duraiappah, Halton Regional Police; George Gasbarrino, Labour Specialist, HRPA; Donna Aleksovski, Halton Branch Manager, TPCU; Sarah Diamond, CAO and General Counsel, HRPA; Bob Spafford, Director, TPCU; Bess Kominos-Estrela, Manager of Retail Services, TPCU

INTERAC FLASH® SPENDING LIMITS

Total Contactless Limit: $200Default Contactless Limit: $100Gas and GroceriesContactless Limit: $100