taking care of business how your department can continue operations after an emergency

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Taking Care of Business How Your Department Can Continue Operations After An Emergency

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Taking Care of BusinessHow Your Department Can

Continue Operations After An Emergency

Business Continuity Planning is the practice of planning how your department will provide services or conduct departmental business during or after an emergency or disaster that may have both short-term and long-term consequences.

What is Business Continuity Planning (BCP)?

• Not all emergencies are the same (tornado vs pandemic flu)• What are the essential services

you provide?• How are you going to pay your

employees?• What can you do off-site?• What in your building is

essential?• BCP Generator is available to all

UGA departments

Business Continuity

• Merrill Lynch• FedEx• Wachovia• Blue Cross Blue Shield• Home Depot• Office Depot• AT&T• MetLife• Southern Company• eBay

Companies and Peer Institutions With BCPs

• Georgia Tech• Indiana University• Texas A&M• University of

California/Berkeley• University of Kentucky• Ohio State University• North Carolina State

University• University of North Carolina

at Chapel Hill

Having a BCP in place before a business interruption is critical; otherwise, you may not be able to respond quickly enough to prevent service interruption.

Why do you need a Business Continuity Plan?

• August 2005• Tulane closed for 4

months• $650 million in

damages• 13,000 students &

7,000 faculty/staff displaced

Tulane University - Hurricane Katrina (2005)

UGA

Snow/Ice StormSnow/Ice StormJanuary 10-14, 2011January 10-14, 2011

Library FireLibrary FireJuly 23, 2003July 23, 2003

Vet College FloodVet College FloodJuly 1, 2003July 1, 2003

Brooks Hall/Terry College FireBrooks Hall/Terry College FireAugust 15, 1995August 15, 1995

College Ave Water Main BreakAugust 5, 2014

UGA

Power OutagesJanuary 16 and February 3, 2015

Why do you need a Business Continuity Plan?

You MUST Resume Critical

Functions

Those functions that are essential to the continued accomplishment of our organization’s mission of instruction, research or public service.

Will this crisis cause:□Disruption of student education?□Loss of research data?□Loss of operational data?□Significant financial loss to the University?

What is a “Critical Function”?

What Information Do You Need TO Continue Operations Immediately?

• An easy and efficient web-based method to create a Business Continuity Plan (BCP)

• Accessible using UGA MyID to log in to a secure link to create their BCP

• BCP team members are able to enter and exit each section online to view/edit/complete their BCP

• The system will automatically create an annual email reminder to BCP team members connected with the department that it is time to update their BCP

What is the BCP Tool?

1. Department business continuity team members2. Essential services for your department3. List of supplies, equipment and materials needed4. Communication and IT services and individuals5. Vital records and individuals6. Departmental Emergency Preparedness educational efforts7. Departmental Pandemic plans8. Training and testing of Departmental BCP’s9. Additional key information can be uploaded

Information needed for the online BCP system

BCP Plan: Main Navigation ScreenView and/or print

entire plan

BCP: Sample of information collected

Files you may consider uploading:•Contact lists – Include other department locations•Contact information for people above department head and department contact•Policies, Procedures, Plans•Inventory lists

Customize Your BCP by Uploading Files

• Plan stored on a secure server• Accessible via the internet from any location• Online plan system allows for latest version to

always be accessible• Once initial plan complete, annual

maintenance time is minimal• Additional information can be uploaded

making the plan customized for your department

Summary

Thank you!

Office of Emergency PreparednessThe University of Georgia

[email protected]

www.prepare.uga.edu