take command and win...majority of co-workers felt women didn’t belong many in the military...
TRANSCRIPT
Take Command and Win
Captain Gail Harris, USN
(Retired)
Outline
• Why Would a Retired Intelligence Officer
Speak at a Financial Conference?
• Case Study Approach
• Core Beliefs
• My Story
• Lessons Learned
• Cyber Case Study – One of the greatest
teamwork stories never told.
Core Beliefs
Truth is all of us battle someone or something
trying to keep us from our potential.
Sometimes we self eliminate.
One Team, One Fight!
An elite athlete develops a year round
program to remain physically fit.
To stay at the top of your game in the work
place, develop a program to remain mentally
fit.
SIMPLE DOES NOT MEAN EASY!!!!
My Story/Initial Challenges
A 5 year old girl recognizes her destiny.
Admiral Zumwalt
Affirmative action and civil rights policies and
laws forced people to read my resume and
took away excuses NOT to hire me.
What it didn’t do was teach me how to survive
in a situation where the laws, rules, and
regulations were ahead of the attitudes of
people I had to work for and with.
Initial Challenges
Majority of co-workers felt women didn’t belong
Many in the military didn’t understand the role intelligence played in the work place and felt intelligence personnel were worthless and provided little value to the organization.
Race riots on aircraft carriers
Conscious and Unconscious bias i.e. My credentials weren’t considered valid
Did not understand there are unwritten rules for success in the work place
Lesson Learned: Prejudice
Everyone is prejudiced against something.
Everyone suffers from discrimination at some point in their life.
Don’t write someone off because of it.
Earl Warren
George Wallace
Understanding of history helps shatter stereotypes
Harriet Tubman
209,145 African Americans served in the Civil War, 37,000 killed
Wasps
Lesson Learned: Importance of
Dreams and Goals in the
workplace Setting goals is one of the first steps to
success because it helps you determine FOCUS
Set long term and short term goals for work
What are the goals of the organization?
Focus of my goals were how could I be of assistance to the Team i.e. Flight Crews, Department Heads, and Commanding Officer
Don’t be constrained by your job description
Lesson Learned: Within You Are
the Seeds of Greatness
Average person frequently under estimates
themselves
Professional competence levels the playing
field
Competence also means the ability to learn on
a continuing basis
Develop magnificent obsession with doing a
good job
Results are far reaching, you never know
who’s watching you
Greatness Continued
Do I have the necessary skill set to do
this job or solve this problem?
If not, what do I have to do? Take a
course? Network?
Do I need to form a team to work the
problem?
What type of competencies will the team
need?
Lesson Learned: Persistence
Key Trait of successful people
Adversity is preparation for greatness
You’re going to lose a few battles focus
on winning the war
Study how others in the past, particularly
in your career field, have coped with the
unforeseeable and the seemingly
impossible
Lesson Learned: Know Yourself
What if you’re the problem?
Many times we’re our own worst enemies
Know your strengths and weaknesses
Starbucks Founder Howard Schultz said: “Great companies need both a visionary leader and a skilled executive.”
Know which you are and delegate the other
Lesson Learned: Know Yourself
“In my view, naval personalities all into three general categories. There are the daring warriors who live for glory and for battle: John Paul Jones, Stephen Decatur, Jr…come immediately to mind. Such men, as once was said in a fitness report on General Patton, “are invaluable in war but a disruptive influence in peacetime.” Then there are sailors who are equally courageous but more prudent—less dramatic leaders in both war and peace…The last and largest category is made up of reluctant warriors who leave their civilian professions to go to sea in time of war. They bravely – and often brilliantly do their duty, then… return to civilian life.” John Lehman, former Secretary of the Navy.
Mark Moyar Op Ed
Sensing-judging – rely on 5 senses
Prefer structure and standardization, doing things by
the book and maintaining tight control
Problem with tasks that frequently change and risk
taking
Intuitive - thinking personalities
Quick to identify the need for change and to solve
problems by venturing outside the box
Could be disruptive to organization
Lesson Learned Right Mental
Attitude Place needs of team over personal –
Win/Win
Certainty in the mission you’re trying to accomplish
Resolve in doing whatever it takes to achieve your goals
Need to work on empathy. To often those at the top levels don’t quite understand the sacrifices and hardships of those at the bottom
You need to both understand this and at the same time motivate people
Right Mental Attitude
Loyalty – up, down, sideways
Learn the Communication style of your Boss
Character
About daily behavior and decisions being
aligned with a mission.
When character is absent a person seems to
stand for whatever is politically or financially
expedient
Right Mental
Attitude
Intelligence exists solely to support the war
fighter/decision maker
Available technology always lags behind
what is needed in a current crisis or war
The intelligence architecture is always out
of date
Never fall into trap of thinking you know it
all
Play well with others
Lesson Learned: Faith
Multi Layered
You have to believe you can do it
Need to have a belief system that puts things into perspective for you
History provides excellent examples
Tuskegee Airmen
Marines at Battle of Chosin Reservoir
Believe in yourself, even when you think no one else does.
Tuskegee Airmen
Conducted 311 missions for the 15Th AF
179 Bomber Escort missions
On only 7 missions did they lose
Bombers (total 27 lost)
"Nothing's difficult. Everything's a
challenge. Through adversity to the
stars. From the last plane to the last
bullet to the last minute to the last man -
we fight. WE fight! We FIGHT!“
Marines Battle of Chosin
Reservoir November 1950 Korean War
appeared almost over
UN forces had pushed NK back across 38th Parallel toward the Yalu River
At that point thousands of Chinese swarmed across the river and surrounded the Marines.
20,000 UN Forces vs 120,000 Chinese
Battle Cry
"Retreat, Hell! We're just attacking in a
different direction!”
"They're on our right, they're on our left,
they're in front of us, they're behind us; they
can't get away from us this time."
— Lt. Gen. Chesty Puller | Chosin Reservoir,
Korean War
“We’re coming out with our wounded, with our
dead, with our equipment and with our
prisoners. We’re coming out as Marines.”
Battle Cry
Casualty Figures*
China - 25,000 dead; 12,500 wounded;
30,000 frostbite casualties
United Nations - 718 dead; 192 missing;
3,508 wounded; 7,500 cold-related injuries
Lesson Learned Mentors
“Some of us have great runways already built
for us. If you have one, take off. If you don’t,
understand it is your responsibility to build one
for those who follow you.” Amelia Earhart
There are negative and positive mentors. Can
learn from both.
There is a changing of the guard where you
become the mentor.
Will always need mentors no matter how
senior you are.
Lesson Learned: Bloom Where
You’re Planted
“If a man is called to be a street
sweeper, he should sweep streets even
as a Michaelangelo painted, or
Beethoven composed music or
Shakespeare wrote poetry. He should
sweep streets so well that all the hosts
of heaven and earth will pause to say,
'Here lived a great street sweeper who
did his job well.” Martin Luther King
Greatest Collaboration Story
Never Told United States Space Command initial
DoD Cyber Lead
Eligible Receiver
Moonlight Maze
Scope of Cyber Problem
DoD experiences 41 million scans,
probes, attacks a month (2007 there
were 43,880 incidents in the whole year)
Intrusions into critical infrastructures
increased by 17 times over the past 3
years
$113 Billion is average cost of resolving
a single cyber attack.
Cyber crimes now take 33% longer to
resolve than 5 years ago
Nation States
Motive Economic or Military
Organized Crime
Motive: Financial Game
Terrorist/Extremists
Cause Support
Hackers/Hacktivist
Motive: Publicity, Watch it burn
Trusted Insiders
Motive: Revenge, Financial Gain
Threat Actors
Scope of Cyber
Problem
“It’s only a small step to go from
disrupting parts of the network to
destroying parts of the network, If you
think of our nation, our financial system,
our power grids – all of that resides on
the network. All of them are vulnerable
to an attack like that. Shutting down that
network would cripple our financial
systems.”
General Keith Alexander former director
of the National Security Agency, and
commander of the new US Cyber
Command
Challenges
No one wanted to be bothered with me. (LLs Prejudice and Bloom Where You’re Planted)
I did not have a strong computer background (LLs Seeds of Greatness and Mentors)
Had to determine what was the role of the Intelligence Community in the Cyber Field (LL Importance of Dreams and Goals)
Challenges
Encountered numerous set backs (LL
Persistence)
No one believed the intelligence
community could agree on a solution
(LLs Faith and Right Mental Attitude)
Two most important traits I had to apply
towards solving problem (LL Know
Yourself)
The Business of
Intelligence
Exploitation &
Processing
Analysis &
Production
Dissemination Determination of
Needs
Collection
Types of Intelligence
Signals Intelligence
Imagery Intelligence
Human Intelligence
Geo-Spatial Intelligence
Open Source Intelligence
Other Technical
Intelligence
Customers
The nation’s leaders, policy
makers, armed forces,
homeland defense, and law
enforcement
Intelligence in Motion
What We Do
How We Did It
Command Representatives
Reminded people what their mission
was
Focused on solutions
Daily Reports
Presentation to Heavies
Committee Chairs
Action Items Follow Up
Focus Areas
Intelligence Collection
Data Bases
Reporting
Final Thoughts
I am honored to know that my ceiling
became the floor for the next
generation. All of us stand on the
shoulders of those who came before.
Questions?
“Be sure you’re right, and then go
ahead”
--Davy Crockett
Gail Harris
Author of A Woman’s War Available on Amazon.com
Address: Second star to the right, then
straight on till morning.