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A D A P T I V E N E S S

AFI KLM E&M serving the needs of Defense

Tailored Maintenance Solutions for Military Products

Adaptiveness®Personalized, flexible services

At AFI KLM E&M, we believe that all maintenance operations, from

the lightest to the heaviest, can only be successful if they are based

on a close partnership between service supplier and principal.

The Adaptiveness® concept that we implement in our relations with

clients underpins this fact. We listen to you and integrate your

expectations, from the design of our solutions right through to

implementation, so that we can offer you the most appropriate

Maintenance, Repair and Overhaul (MRO) program in terms of

performance and costs.

This ability to tailor our services to the needs of our clients, along

with our expertise and the quality of our MRO solutions, won AFI

KLM E&M the MRO of the Year accolade at the Airline Economics

Aviation 100 Awards, on 20 January 2014.

A capability for each need requirementOn the strength of over 80 years’ experience with the AIR FRANCE

KLM group’s fleets, AFI KLM E&M has developed an extensive range

of maintenance services and capabilities, enabling us to provide a

service tailored to each and every one of your requirements, either

at your main bases or on deployment. All our solutions are proven in

both the commercial and military spheres. In particular, the Group

has for many years supported the French Air Force in providing

Through-Life Support for its AWACS Airborne Warning and Control

System aircraft.

We are also backed up by a strong network of aircraft and engine

manufacturer and OEM partners helping us at all times to identify the

most affordable, optimal repair solution.

AFI KLM E&M, your trusted partner Effectiveness, responsiveness We meet your need in the shortest possible time through integrated

support solutions designed not only to provide Through-Life Support

for your military aircraft but also to oversee the digitization of the

related documentation as well as continuous airworthiness

monitoring.

ReliabilityAFI KLM E&M not only maintains the aircraft of a large number of

commercial and military fleets, but has also maintained the fleets of

its parent airlines for eight decades. Our organization, our skills and

our industrial base, combined with civilian standards and approvals

(ISO, EASA, etc.) and their military equivalents (FRA) we hold,

constitute a powerful guarantee of quality and safety for our clients.

Know-howAFI KLM E&M applies its expertise and business operations to

legacy aircraft fleets and to new-generation aircraft, from the Airbus

A380 to the Boeing 787 and the A350.

This acknowledged experience means we can offer the highest

quality, TAT, and performance standards when maintaining your fleet.

Our wide experience with latest-generation aircraft makes AFI KLM

E&M the ideal partner for supporting integration of this new breed of

aircraft into a fleet – be it military or commercial.

Controlled costs AFI KLM E&M clients benefit from the scale effects achieved by our

support of over 1,300 aircraft of all types.

A service offer tailored to your operational requirements

AFI KLM E&M has developed an approach resolutely focused on satisfying the specific expectations of air forcesthrough over 30 years of close cooperation with an array of military organizations, on various aircraft platforms,including Boeing KC135 tankers, E-3F AWACS, and (K)DC-10 tankers.

Our production capabilities are being continually enriched and supported by the expertise of our engineering units,and we also regularly invest in our resources, systems and infrastructure to deliver optimum service levels for ourclients. Our dedicated military operations activity recently moved into a completely reorganized facility atRoissy-CDG, equipped with the latest maintenance and overhaul technology. This facility is already used toupgrade and support the French Air Force’s AWACS fleet.

Acknowledged military product know-how

AFI KLM E&M has been approved as 2013 Best Source Of Repair by NSPA, the Nato Support Agency and byIAMCO, the International Aerospace Management COmpany, the organization responsible for maintaining NATO’sE3A AWACS fleet.

Awarded annually to the best supplier of component support services on the basis of punctuality, quality andcontract management criteria, the award highlights the Group’s ability to design and implement reliable, high-levelmilitary support services.

All-round operational support

The operational support we offer to satisfy your requirements is available round-the-clock. This support is backedup by a robust organization dedicated to dealing with your Aircraft On Ground (AOG) situations, via an internationalnetwork based, in particular, on the lift capacity of AIR FRANCE KLM Cargo and our logistics centers in ideallocations around the world, plus our reliable, secure information systems.

From the most straightforward maintenance solutions to full technical and logistics support, we design and delivertailored solutions with the sole aim of achieving improved availability of your assets at the most competitive cost.

Security and safety are foremost among our priorities. We are able to protect all our facilities in compliance withyour requirements, right up to French Secret Défense and NATO Secret security classifications.

Our solutions

Design: Love It - Photos: Patrick Delapierre - Août 2014

CAPABILITIES

Engineering Training Engines

Components Maintenance On-site support

n Light / Heavy / Modifications

n Test cells

n Painting

n Fleet management

n International AOG support

CERTIFICATIONS AND APPROVALS

Single and global certification

n ISO 9001

n ISO 9110

n ISO 9100

n ISO 9120

n ISO 22000

Approvals

n Part 145

n Part 147

n Parts 21J, 21M, 21G

n Part 66

n ISO 14001

n ISO 15489

n Passenger Certification of Services

n OHSAS 18001

Specific military and security approvals

n FRA 145

n FRA 21

On-site support

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