tailof two cities
DESCRIPTION
Best Friends Conference 2009 Presentation from Directors in Calgary and NYC.TRANSCRIPT
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 1
A Tail of Two Cities
How Calgary and New York City are Working for the Animals
TWO DIFFERENT CITIES
• Different sizes… • Different populations… • Different geographic features… • Different programs… • Common objective…
No More Homeless Pets
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 2
Setting the Stage: The Communities CALGARY
• Alberta, in Western Canada, at the foothills of the Canadian Rockies
• Population
People (2008): 1,042,892
Dogs (2008): 110,242
Cats (2008): 107,514
Setting the Stage: The Communities NEW YORK CITY
• Northeastern U.S. • Center of NY metropolitan area, one of the
most populous urban areas in the world • Population estimates
People (2007): >8,300,000
Dogs 1,779,000
Cats 1,673,000 (excludes feral/outdoor)
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 3
Setting the Stage: The Problems CALGARY
Like most cities… • Poor license compliance • High euthanasia (cats and dogs) • Dogs and cats at large – high impounds • Low return to owner rates • High dog aggression rates
Setting the Stage: The Problems NEW YORK CITY
• In 2002, 74% of cats & dogs in city shelters euthanized
• Intakes at AC&C more than 46,000 in 2003
• Adoptions at city shelters under 5,000 in 2003
• Adoptions by private shelters & rescue groups less than 8,000 in 2003
• Little sense of cohesion within the rescue community
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 4
Setting the Stage: The Mission CALGARY
Create a responsible pet owner community. Encourage a safe, healthy, vibrant community for people and their pets, through the development, education and compliance of bylaws that reflect community values.
Setting the Stage: The Mission NEW YORK CITY
End the killing of healthy and treatable dogs and cats at NYC’s shelters. Work with the City of New York toward the day when no New York City dog or cat of reasonable health and temperament is killed merely because he or she does not have a home.
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 5
Setting the Stage: Forge Partnerships CALGARY
Regulatory The City of Calgary, The Province of Alberta
Humane Calgary Humane Society (SPCA), Animal Rescue
Foundation, MEOW Foundation Medical/Service Providers
Calgary Vets, AVMA, breeders, trainers, pet stores
Understanding that we are dealing with a community problem that will take the collaborative resources of the
community to solve.
Setting the Stage: Forge Partnerships NEW YORK CITY
NYC Government Animal Care & Control of NYC
Rescue Community Veterinarians
Boarding Partners Maddie’s® Fund
The Public
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 6
Objectives CALGARY
Create a responsible pet owner community based on four simple principles: 1. Increase Licensing and Identification 2. Increase Spay/Neuter 3. Training, Physical Care, Socialization and Medical for companion pets
4. Do not allow pets to become threat or nuisance to the community
The outcome of a responsible pet owner community will be a no more homeless pets community.
Objectives NEW YORK CITY
Eliminate the killing of healthy and treatable cats and dogs at NYC shelters simply because they have no other place to go. Achieve through four core objectives of ten-year Strategic Plan: 1. Increase Adoptions 2. Decrease Animal Homelessness 3. Raise Awareness 4. Strengthen Resources
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 7
What’s Working CALGARY
• Marketing & marketing tools • Partnerships – working together • Remove barriers to being a responsible pet owner • Education – School Programs • Drive-Home Program • Spay/Neuter Clinic • Clear, well understood rules • Enforcement as the last step if necessary • Solid licensing program (part accountability of the animal
owners, also covers the program costs with not burden on the tax system)
Marketing Tools
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 8
Increased RTOs
Animal Services Officers at the Animal Services Center
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 9
Increased Licensing Compliance
New Spay/Neuter Clinic Opened July 2009
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 10
Groundbreaking for New Spay/Neuter Clinic
Celebrating the Grand Opening July 2009
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 11
New Spay/Neuter Clinic State-of-the-art Facility
Spay/Neuter Clinic’s First Patient!
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 12
Animal Health Techs
Animal Health Techs
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 13
Animal Health Techs
Animal Health Techs
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 14
One of Calgary’s Model Canine Citizens…
And a Model Feline Citizen
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 15
What’s Working NEW YORK CITY
• Email alerts / communications – so basic, so effective! • Wheels of Hope Transport Program • Mobile adoptions – NSALA adoption vans • Capacity building grants to rescue partners • Holding/Boarding/Medical of AC & C transfers • Picasso Veterinary Fund • Free & Low-cost Spay/Neuter – Maddie’s Fund, ASPCA • Low-cost Microchipping Clinics • Training, Development, Building Resources • Public Relations, Marketing & Advertising • Feral Cat Initiative
First Alert for Cats
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 16
First Alert for Dogs
New Hope Alert for Cats
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 17
New Hope Alert for Dogs
Wheels of Hope Transport Program
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 18
Mobile Adoptions North Shore Animal League America Mobile
Adoption Centers Host APOs Every Weekend
Animal Haven ASPCA NSALA
Capacity Building Grants Animal Haven Adoption Center
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 19
Capacity Building Grants Herding Dog Rescue Shelter Upgrade
New Isolation Room
New Kennels
Capacity Building Grants KittyKind In-store Adoption Center
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 20
Holding, Boarding and Medical
Picasso Veterinary Fund
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 21
Free & Low-cost Spay/Neuter Resources
Free & Low-cost Microchipping
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 22
APO Strength Trainings
Public Relations
The Maddie’s® Fund Mascot spreads our messages throughout NYC
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 23
Public Relations Community Event Sponsorships
Marketing Adopt-Me Vests
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 24
Marketing Promoting Adoptions on the Internet
Advertising
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 25
NYC Feral Cat Initiative
Measuring Our Progress CALGARY
• Intakes - decreasing • Returns to owners – increasing 85% for dogs,
57% for cats • Adoptions - increasing • Euthanasia – decreasing 6% for dog, 17% for cats • Animal Aggression – decreasing to 145 bites in
2008 • Amount of enforcement needed – 2515 tickets
issued in 2008
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 26
Licensing Compliance
• 100,250 licensed dogs as of 2008 December
• Approx. 91% compliance
• 48,000 licensed cats as of 2008 December • Approx. 45% compliance
Dogs
Cats
Cats Impounded
2008
• 799 Impounded • 56% Returned to owner (445) • 26% Adopted (209) • 18% Euthanized (145)
2007
• 680 Impounded • 48% Returned to owner (328) • 30% Adopted (202) • 22% Euthanized (150)
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 27
Disposition of Cats 1991-2008
Dogs Impounded
2008 • 4830 dogs impounded
• 85% (4125) returned to owner. Of these:
• 27% driven directly home (1325)
• 58% picked up from Animal Services (2800)
• 9% adopted (431)
• 6% euthanized (274)
2007 • 4746 dogs impounded
• 86% (4062) returned to owner. Of these: • 29% driven directly home (1372)
• 57% picked up from Animal Services (2692)
• 8% adopted (370)
• 6% euthanized (314)
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 28
Disposition of Impounded Dogs
1984 - 2008
Aggressive Dog Incidents
1984-2008
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 29
Measuring Our Progress NEW YORK CITY
• Euthanasia decreased from 74% in 2002 to 39% in 2008.
• Adoptions more than doubled -- from 12,692 in 2003 to 26,593 in 2008.
• Intakes at NYC Shelters have remained relatively level.
69%
• Percentage in bars represent % of intake
62%
49%
EUTHANASIA AT AC & C - DOGS & CATS BREAKDOWN
55%
62%
43% 47%
56% 49%
39%
45%
73%
43%
47% 53%
59%
69%
36%
41%
39%
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 30
MPP & AC & C Adoptions
12,819
18,477
21,748
23,245 24,986
26,593
69%
42%
49%
INTAKE- AC & C BREAKDOWN OF DOGS & CATS
42%
58%
36%
39%
61% 64%
34%
66% 58%
Percentage in bars represent % of intake
In 2007 compared to 2003: Dog intake decreased by 5,691 (29%) , Cat intake increased 1,752 (6.5%) -- Key to progress: reduction of cat intake - increase capacity of low cost S/N, increase of cat adoptions and transfers
33%
67%
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 31
We hear “thank you” all the time from the people in our communities who care about the animals and support our work. But these are the Faces of Appreciation that keep us working harder every day!...
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 32
QUESTIONS?
A Tail of Two Cities: Learn How New York and Calgary Are Working for the Animals
11/3/09
Jane Hoffman and Bill Bruce 33
Thank you for joining us today!