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The top documents tagged [service management frameworks]
ITSM Governance Overview
7.089 views
How Microsoft Moves ITIL V3 from Concept to Practice
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3gamma whitepaper the state of it service management in agile organizations (c) 2014 a
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SLA and ITIL - 1 Service Level Agreements and ITIL Janelle Swann October 29 th, 2007 MBA 731
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ITSM Guide Complete
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