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The top documents tagged [customer defined quality]
Kano (1)
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1 Improving Data Quality through Two Dimensional Surveying: the Kano Method Stephen M. Bauer PhD, & Vathsala I. Stone PhD RERC on Technology Transfer,
214 views
Chapter 14 Quality Management Sell good merchandise at a reasonable profit, treat your customers like human beings, and they will always come back for
214 views
Greenspace quality a guide to assessment management and strategic development
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Greenspace Quality - A guide to Assessment, Management and Strategic Development Summary
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Greenspace quality report
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