Toner Fulfillment Made Simple with TAG Computer Services

Comprehensive, Simple, Efficient Managed Print Services

How do We Manage Print?

• The print space is corporate Canada’s “Junk Drawer” – Hodgepodge of segmented devices from multiple vendors on multiple

contracts, pricing plans, support programs – Output costs consume an average 3-6% of annual revenues*

• Most companies do not realize the true cost of printing. According to research**, – 10% of printing cost are equipments, supplies, and services – 90% of printing cost are “related” cost

• IT infrastructure • Human labor • Administration

*All Associates / Xerox ** All Associates, InfoTrends, Gartner

MPS Unit Sales Trends

• Current Analysis states that 1 out of every 3 printers will be sold via an “MPS” type of transaction within 5 years or 33% of all printer transactions

• MPS transactions will represent up to 50% of total value of shipments by end of 2014

5% 33%

US Printer and MFP Value of Shipments ($000s), 2007-2011

2007 2008 2009 2010 2011

Total MFP/SFP Revenue 17,475,205$ 17,438,782$ 17,169,315$ 16,828,953$ 16,429,886$

MPS BusinessSMB $860,000 $1,000,000 $1,200,000 $1,400,000 $1,600,000Enterprise $5,230,000 $5,500,000 $5,800,000 $6,100,000 $6,400,000Total MPS $6,090,000 $6,500,000 $7,000,000 $7,500,000 $8,000,000

Can you answer the following questions?

• How many printers and copiers do you have? • How many pages do they print each month? • Are they being used at capacity? • How old are they? • What is the total cost of ownership of each machine? • How often are they out of service? • Do you know if they require service right now?

It could be hurting your bottom line

Don’t Know?

TAG Computer Services & PRINTSolv can help find the answers

• PRINTSolv utilizes a vendor neutral software which is an automated remote print management solution to facilitate proactive management of printing environments

• Robust reporting and management features

– Create automated service alerts – View device detail reports – View historical trending reports – Schedule and Flag Maintenance – Develop a cost reduction plan

Automatic Fleet Management

Automatic, remote meter read collection, supply levels, utilization, service requirements, error codes and more = elimination of manual meter collection

Supply level readings and supplies ordering

Automatic Fleet Management

Automatic, remote meter read collection, supply levels, utilization, service requirements, error codes and more = elimination of manual meter collection

Complete meter reads color, mono, copier, print, fax

Proactive Monitoring

Simple alerting features to proactively diagnose potential issues = decreased emergency service calls & reduction in no fault found calls

Set up desired alert options and recipient's

Receive real time alerts via email based on your settings

From Knowledge to Refresh

Detailed usage by Device per - Day Month Week or Year.

Web based remote monitoring instant notification of problems auto replenishment of supplies Asset Report per device

total page counts, serial numbers, service alerts

Why cost reduction plan is necessary

• The Gartner Group estimates that Corporations spend between 3-6% of their annual revenue on printing

• The average office employees spends $15,000 a year in document output(Source: All Associates)

• 30-40% of all IT/Help Desk calls are printer related(Source: HP Sales Presentation)

Savings with TAG Computer Services

• PRINTSolv can cut direct and indirect costs by up to 30% – Extend the life of your printing assets by maintaining them throughout

their useful life – Optimize printing device placements by analyzing device utilization and

costs – Proactively identify and service problems before they occur, increasing

uptime and decreasing service costs – Lower overall TCO by reduction in help desk calls, Vender consolidation,

proactive auto fulfillment and break fix service

How the sofware works..

• A Data Collection Agent is installed on a single workstation on the network and runs in the background collecting printing device information at scheduled intervals

• The collected information is securely transmitted to our Server where the data is stored and remotely accessible 24 hrs a day, 7 days a week through the PRINTSolv web portal

• The software makes alerting, reporting and historical trending possible. You’ll never loose any of your data

• Easy installation takes just 15 mins

PRINTSolv Benefits

• Reduce cost of ownership and increase productivity for printer fleets

• Stabilize cost of printing • Simplify supply inventory management - JIT • Consolidate vendors = accountability & purchasing powers • Simplify IT help desk support and reduce high cost of per

service call

Take control of your printing costs with TAG Computer Services & PRINTSolv

Make a positive impact on your bottom line, TODAY

TAG Computer Services 6-111 Hwy 20 E., Fonthill, ON L0S 1E0 • 905-892-4000 • www.fixyourcomputer.ca