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1 | Page RSNA 2018 ANNUAL MEETING TRAINING GUIDE 1 | Page TABLE OF CONTENTS New in 2018 2 McCormick Place Map 25 Attendee Locator / Peer Finder 4 Meeting Central 2 Attendee Lookup Tool 3 Cog (Staff) 4 Attendance Verification 8 Login 2 Badges 25 Email Changes 3 Bistro RSNA 16 Password Changes 3 Career Connect 28 Meeting Program 5 Case of the Day 11 Membership & Resources 28 Certificate of Attendance 8 Mobile App, RSNA 2018 9 Virtual 14 My Agenda / Credit Eval 6 Connections Center 27 Conflicts 6 Information Desk 28 Finalizing 7 Staff Expectations 30 My Exhibitors 19 Continuing Medical Education (CME) 6 Non-RSNA Satellite Symposiums 18 Case of the Day 12 QR Codes & QR Reader 10 CME Learning Checkpoint 14 Radiology Cares 35 Diagnosis Live, RSNA 21 RadiologyInfo.org 34 Finalizing 6 Radiologic Technologists 7 International 7 AART Credit 7 Virtual, Live 14 Registration 25 Virtual, On Demand 14 Representing RSNA 30 Corporate Relations 18 Attendee Focused Interaction 30 Corporate Symposiums 17 Customer Service 31 Country Presents 31 International Attendees 31 Australia and New Zealand 31 Research & Education Donor Suite 28 The Nordic Countries 31 Ribbons 13 CME Learning Checkpoint 14 Self-Assessment Module (SAM) Courses 8 Credit Eval 5 Social Media 23 Daily Bulletin 22 Shop, RSNA 29 Diagnosis Live, RSNA 20 Sponsored Education 18 Digital Posters / Electronic Exhibits 10 Staff Communication 33 Digital Support 28 Start-Up Showcase 16 Dress Code (Staff) 21 Technical Exhibits 15 Electronic Exhibits / Digital Posters 10 Vendor Workshops 19 Executive & Premium Packages 19 Virtual Meeting 13 Fun Run, RSNA 32 Hours 14 Grand Concourse 25 Live 14 Image Wisely 33 On-demand 15 Information Desk 29 Registration 14 Internet Stations 33 Tutorial 15 Journals 29 RSNA Journals @ the Meeting 35 Learning Center 29 Lunch & Learn 18 Machine Learning Showcase & Learning Center 16

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TABLE OF CONTENTS New in 2018 2 McCormick Place Map 25 Attendee Locator / Peer Finder 4 Meeting Central 2

Attendee Lookup Tool 3 Cog (Staff) 4

Attendance Verification 8 Login 2

Badges 25 Email Changes 3

Bistro RSNA 16 Password Changes 3 Career Connect 28 Meeting Program 5 Case of the Day 11 Membership & Resources 28 Certificate of Attendance 8 Mobile App, RSNA 2018 9

Virtual 14 My Agenda / Credit Eval 6

Connections Center 27 Conflicts 6

Information Desk 28 Finalizing 7

Staff Expectations 30 My Exhibitors 19

Continuing Medical Education (CME) 6 Non-RSNA Satellite Symposiums 18 Case of the Day 12 QR Codes & QR Reader 10 CME Learning Checkpoint 14 Radiology Cares 35 Diagnosis Live, RSNA 21 RadiologyInfo.org 34

Finalizing 6 Radiologic Technologists 7

International 7 AART Credit 7

Virtual, Live 14 Registration 25

Virtual, On Demand 14 Representing RSNA 30

Corporate Relations 18 Attendee Focused Interaction 30

Corporate Symposiums 17 Customer Service 31

Country Presents 31 International Attendees 31 Australia and New Zealand 31 Research & Education Donor Suite 28 The Nordic Countries 31 Ribbons 13

CME Learning Checkpoint 14 Self-Assessment Module (SAM) Courses 8 Credit Eval 5 Social Media 23 Daily Bulletin 22 Shop, RSNA 29 Diagnosis Live, RSNA 20 Sponsored Education 18 Digital Posters / Electronic Exhibits 10 Staff Communication 33 Digital Support 28 Start-Up Showcase 16 Dress Code (Staff) 21 Technical Exhibits 15 Electronic Exhibits / Digital Posters 10 Vendor Workshops 19 Executive & Premium Packages 19 Virtual Meeting 13 Fun Run, RSNA 32 Hours 14

Grand Concourse 25 Live 14

Image Wisely 33 On-demand 15

Information Desk 29 Registration 14

Internet Stations 33 Tutorial 15

Journals 29

RSNA Journals @ the Meeting 35

Learning Center 29 Lunch & Learn 18 Machine Learning Showcase & Learning Center

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NEW THIS YEAR

Below is an at-a-glance recap of all things new at RSNA 2018 (to see full list, see the staff cog tool on Meeting Central):

3D Printing & Advanced Visualization Showcase – South Hall A

Bistro RSNA – Learning Center, Hall D location has been eliminated

Career Connect – new e-networking platform

CME On-demand – Virtual Meeting on-demand now offers CME for 25 sessions

Entertainment / Performances – Connections Center’s Discovery Theater

IR Zone – South Hall A

Learning Center – new hours

Meeting Central – must change password upon first login

Program in brief is no more

Recruiters Row – South Hall A

MEETING CENTRAL

https://meeting.rsna.org/

About Meeting Central

Meeting Central is the annual meeting’s digital home. Attendees can complete the following important tasks on Meeting Central:

Browse the Live and Virtual Meeting Programs Build “My Agenda” and access Credit Eval View Exhibitor List and build "My Exhibitors" Add or Update an existing Registration Add or view the Virtual Meeting Hotel Information

Logging into Meeting Central

The first time attendees log into Meeting Central (and other annual meeting applications), they can use their Registrant ID (badge number) and password.

Meeting Central is Responsive

Attendees can access Meeting Central on any device with an internet connection. It is a responsive website that will scale to any device.

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Changing Passwords and Email Addresses NEW THIS YEAR!

Attendees will be forced to change their password upon their first login attempt. Staff can change passwords but cannot view existing passwords. Attendees can change their password or their email address on file for the annual meeting by selecting their name in the upper right hand corner. A modal will open and they can select “Change Password” or “Change Email,” and enter a new password and / or email address, then “Update” to save changes.

Note: This does not change the information on file in Personify.

Attendee Lookup Tool: An Important Staff Tool

For meeting staff, the Meeting Central navigation bar contains a “cog” to the right of the employee’s name.

Click the cog to access the Attendee Lookup Tool o Search by last name, customer number or badge number for access to change

the attendee’s password or update their email o You can also determine whether an attendee is registered for the physical and

virtual meetings, whether (s)he has finalized his/her certificate, and whether his/her attendance is verified (aka badge has been printed)

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Other Staff Cog Resources

In addition to the Attendee Look Up Tool, the following are a sample of the resources available within the Staff Cog:

Staff schedules

Staff party invitation

Emergency plan

Staff interpreter list Training documents

What’s New document

SAM document

Learning Center Help Desk document

PEER FINDER LOCATOR

The traditional Attendee Locator once found on Meeting Central has been replaced with Peer

Finder within the RSNA 2018 Mobile App. This feature will allow attendees to locate each other

and privately communicate via the app. To opt out of this feature, visit log-in settings from the

home screen, click my profile setting and turn off "active".

Active set to ‘On’ allows you to participate in messaging and commenting features in Peer Finder. Active set to ‘Off’ removes you from those features.

Click More

Select Settings

Choose My Profile Settings

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https://meeting.rsna.org/program/

About Meeting Program

The online Meeting Program lists all the plenary sessions, scientific sessions, educational

courses and corporate symposia available at the annual meeting, in addition to the various

types of posters and exhibits. Attendees view the content available and then build their meeting

agenda using the program.

2 Ways for attendees to Get Better Acquainted with the Meeting Program:

1. Visit Digital Support for a demonstration. 2. View the “Program Tutorial” on the Meeting Program page; the tutorial button is located

in the left navigation panel.

Browsing the Program

Select “Program” on Meeting Central or access the direct URL above

Enter a search term into the Search bar

Select “Go.” o Note: You do NOT need to be logged in to see the Program.

Program Filters

You can also filter results by days of the week, time of day, Type, Subspecialty, and Advanced Filters

Printed Program: Program in Brief

The printed program is NOT available this year for attendees. All program details can be found online.

MY AGENDA / CREDIT EVAL

https://meeting.rsna.org/oecc/agenda.cfm Session evaluation and claiming credit is done electronically using the “My Agenda / Credit Eval” section of the meeting site. While attendees must be verified at the annual meeting, they no longer have to do anything to be verified. Their badge is equipped with Eventbit – Beacon technology that will automatically verify them when their badge is printed. See attendance verification, page 9.

Editing My Agenda

Attendees build their “agenda” of educational sessions in a number of ways:

Search the Program o Log in o Select Program o Search for a session o Select Add next to a session o Select My Agenda from My Meeting drop down o The session should appear in My Agenda o Select Remove to remove the session from the agenda

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Claiming Continuing Medical Education (CME) Credit: A Major “Draw” to the Annual Meeting

Attendees must first verify attendance before claiming credit – automatically done when their badge is printed onsite.

Credit is then obtained by evaluating the session by clicking Evaluate for that session in their agenda.

They then answer short questions about the session and select Complete to complete the evaluation.

Attendees must complete evaluations for all the sessions which they intend to receive credit.

Attendees can evaluate a course and claim CME credit as early as ten minutes after the session begins.

Conflicting Session Times

To claim credit, sessions must not overlap in time. Attendees can evaluate as many sessions as they wish, but the can only claim credit for one session at a time per the American Medical Association.

Resolving Session Conflicts

Once overlapping sessions have been evaluated, a Resolve Session Conflicts choice will appear in Credit Eval panel (left hand side of page)

Attendees must choose one of the sessions for which to claim credit

Select Resolve Session Conflicts in the Credit Eval panel

Select the radio button labeled “Select for CME” beneath the session you want credit for

The chosen session will have a green background

The discarded session will have a pink background

There are “Deselect” radio buttons if you wish to change your selection

An alert in red will appear stating that once you click “Submit” you will be unable to modify your selection

Select Submit o Both sessions will remain in your agenda, but only the one chosen for credit will

have a “Completed” icon listed next to it

Finalizing CME Credit

CME credit is only assigned once an attendee has “finalized” their credit certificate.

An attendee must be completely finished with their evaluations prior to finalizing.

Finalizing can only be done ONE time.

Attendees have until one week following the meeting to finalize their credit. o All evaluations and credit claiming must be complete by Friday, December

7, 2018.

Finalizing Process

Depending on the registration type of the attendee, they will be prompted to choose a certificate type in the Credit Eval panel

o Note: some attendees are not given this option depending on their registration type

Select Choose Certificate Type in the Credit Eval panel

Select an option from the drop down menu that appears

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Select Submit

In the Credit Eval panel, select Finalize Certificate

Answer the short overall meeting evaluation

Select Submit

Viewing and Printing Credit Certificates

Before finalizing their credit, they can view a draft certificate at any time by clicking View

Certificate Draft. They will receive an email with a PDF copy of their certificate upon finalization. Go to Meeting Central or an Internet Station to log in and print a certificate while at the

meeting. For members of RSNA, credits will be applied to the RSNA CME Repository. Note: AART Technologists will receive credit certificates via snail mail a week after the meeting. They do not have access to digital copies via Credit Eval.

Types of Credit

Physicians and other medical scientists are eligible for Continuing Medical Education (CME) credit. Their credit type is AMA PRA Category 1 Credits™. They follow the process described above to claim CME.

Radiologic Technologists that are registered with the American Registry of Radiologic Technologists (ARRT) must follow AART guidelines to obtain their type of credit, Category A/A+ credits.

o AART technologists must be present for the duration of their sessions. o Their badge, equipped with Eventbit – Beacon Technology will automatically

track their attendance in all sessions. o Additionally, they also use Credit Eval to evaluate their sessions. o However, they receive their certificates by snail mail a week after the meeting.

They do not have access to digital copies of their certificates via Credit Eval.

CME and International Attendees

CME is accepted in Europe, Canada, Mexico, Australia and New Zealand. Interested attendees should contact the CME governing body in their home country for details. Questions about CME? Email [email protected]

SELF-ASSESSMENT MODULE COURSES (SAMs)

Self-assessment module (SAM) courses are another type of session that attendees can attend for SA-CME (Self-assessment CME credit). SAM module assessments consist of questions for the attendee to answer for SA-CME credit.

SAM Courses in the Meeting Program

Attendees search for and add SAM courses to their agenda using the online program. Attendees can search for SAM courses easily by selecting the checkbox for “Self-assessment Module (SAM)” under Advanced Filters. Sessions that are SAM eligible are marked with the icon below in the program.

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Cost of SAM Courses: FREE!

SAM courses are free for all attendees.

Attendance for SAM Courses: Physical Attendance is Mandatory

Attendees must be physically in attendance at the session. Docents will scan their badges to ensure that the SA-CME credit for the session is flagged in Credit Eval.

Earning SA-CME Credit

Attendees must still evaluate the session within Credit Eval in order to ensure that they receive credit. Attendees will receive both SA-CME credit and CME credit for the same session; once they have been scanned for the SAM course, the SA-CME credit flag has been set within Credit Eval. SA-CME credit is officially awarded after the answers have been graded.

ATTENDANCE VERIFICATION AND CERTIFICATES OF ATTENDANCE

Attendance Verification is Required for Attendees to Claim Credit

While attendees must be verified at the annual meeting, they no longer have to do anything to be verified. Their badge is equipped with Eventbit – Beacon technology that will automatically verify them when their badge is printed. No additional steps will need to be taken. Also, many institutions that send their physicians and technicians want to see some evidence of their having attended the meeting. The Certificate of Attendance satisfies this need.

Certificates of Attendance

1. When a badge is printed the attendee will automatically be emailed a personalized certificate of attendance.

2. Visit Meeting Central and log in to print a personalized certificate while at the meeting. 3. Visit either Information Desk for a handwritten personalized certificate of attendance. 4. After the meeting, email [email protected] to request a personalized certificate of

attendance.

RSNA 2018 MOBILE APP

The mobile app is available for Apple and Android devices.

For Apple devices, download the RSNA 2018 app from the App Store.

For Android devices, download the RSNA 2018 app from Google Play.

The mobile app is not available for download for Blackberry or Windows devices. o Windows and Blackberry users must use Meeting Central for all their annual

meeting needs.

Login to the RSNA 2018 Mobile App

Select My Profile

Select Login to Your Account

Enter your Registrant ID (badge number) and Password (last name)

Finding Sessions in the Program

Select the Program icon

Filter by any of the session types listed Or

Select the Home icon

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Select Search

Enter a search term Results will appear from the Meeting Program, Exhibitors, Attendee listing, and available media

Editing My Agenda in the Mobile App

Login

Select Program

Search for a session

Select the session title

Select the Add to Agenda icon

The session will be added to your agenda within the mobile app as well as in your agenda on My Agenda / Credit Eval within Meeting Central.

Credit Eval Link within the Mobile App

Click the Credit Eval icon within the app, and you will be taken to the app’s view of the mobile Credit Eval website on Meeting Central. See how to claim CME credit on page 6.

Finding Session Rooms in the Mobile App

Enter the room number in to the search field

Select any session listed for that room

Click the room number located above the session code (upper right)

A map will open with a dropped pin for the session’s location

Other Mobile App Features Located under “More”

Click “More” to access other mobile app features, which include a QR Reader, Around Chicago,

and Search function.

Note about QR Codes and the Mobile App’s QR Reader

N227B = North Building, Room 227B

SSA02 = Session Code

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QR codes (abbreviated from Quick Response Codes) are located in the Learning Center for

Case of the Day and the CME Learning Checkpoint. The QR Reader within the mobile app will

come in handy for these situations!

Other questions about the Mobile App? Visit Digital Support in the Connections Center for a demonstration!

DIGITAL POSTERS / ELECTRONIC EXHIBITS (DPS)

https://dps.rsna.org/

About Digital Posters / Electronic Exhibits

Digital Posters are a collection of electronic Education Exhibits, Scientific Posters, Scientific Papers, and Quality Storyboards that have been accepted via abstract submission. You will most commonly hear attendees refer to these collectively as “electronic exhibits.”

Digital Poster (DPS) Physical Location at McCormick Place

There are 3 study lounges and 20 Subspecialty Communities within the Learning Center Hall D, Lakeside Center – East

Digital Posters are also accessible by:

Physical meeting attendees with a badge on the RSNA wireless network through Meeting Central or the Mobile App

Registered Virtual Meeting attendees through Meeting Central NOTE: Physical meeting attendees must purchase a virtual meeting registration to access Digital Posters outside of McCormick place!

Digital Posters Login

Attendees login with their Registrant ID (badge number) and password (last name). If they access the site while logged into Meeting Central, the Virtual Meeting website, or Case of the Day, they will be automatically logged into DPS.

There is no CME for Digital Posters Except for Lunchtime Presentations

Digital Posters, by themselves, do not meet the requirements for CME credit. However, Lunchtime Presentations are interactive sessions that are eligible for CME credit, and are located in the Subspecialty Communities in the Learning Center.

Post-meeting Access

Not all posters are available after the annual meeting due to copyright laws, as some of these posters are to be published in upcoming publications, and some are brand new research to be expanded upon in the future. Education Exhibits are available post-meeting forever. Science exhibits are available only through Tuesday, April 30th @ 4:00 p.m. CST. Visit http://www.rsna.org/Past_Meetings.aspx and click on Digital Posters for a past meeting year.

Layout for DPS 2018: Study Lounges

The DPS viewing area has been reimagined into 3 separate, smaller study lounges located in

different quadrants of the Learning Center, Hall D. Within these lounges, attendees can access

all the posters and presentations within DPS regardless of subspecialty.

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Layout for DPS 2018: Diamond Shaped Subspecialty Communities

Additionally, attendees still have access to the Community areas (arranged in a diamond shaped pattern) which are outfitted with computers for viewing posters and exhibits specific to their subspecialty. For example, a cardiac radiologist may head straight to the Cardiac subspecialty community (CA, red) and immediately get viewing access to just the Cardiac presentations. He or she may also engage with Cardiac presenters and receive CME during the Lunchtime Presentations. Each subspecialty will retain the color scheme concept from previous years, which will be carried throughout the communities on header signs, graphic panels and overhead signage. Additional signage will be added to help attendees navigate the new layout. Carpet color on cross aisles will be different than in the subspecialty communities to provide pathways to aid navigation.

DPS Pod Computer Stations in Subspecialty Communities

The subspecialty community computer stations are configured into four-sided pod kiosks similar to the Case of the Day design. The goal of this configuration is to foster meaningful exchanges between presenters and attendees for lunchtime presentations. Each pod station will identified by a numbered placard.

CASE OF THE DAY (COD)

https://cod.rsna.org

About Case of the Day

Case of the Day is an application that presents extremely challenging cases for participants to attempt to diagnosis. Users who correctly diagnose a case receive .50 CME credits.

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There are 15 cases, each representing a different subspecialty, presented each day, Sunday through Thursday.

Case of the Day Location

The physical location for Case of the Day kiosks is the Learning Center, Hall D. Accessing Case of the Day There are 4 ways to access Case of the Day.

Case of the Day kiosks, located in the Learning Center, display cases on 55” monitors o Users can scan the QR Code associated with a case using the RSNA 2018

Mobile App’s QR Reader and answer the case at their convenience

Meeting Central website

Virtual Meeting website

Digital Presentation System (DPS) Case of the Day is available to any virtual or physical meeting attendee. Cases can be answered up until midnight (Central time zone) for the current day.

COD Login

Attendees login with their Registrant ID (badge number) and password (last name). If they access the site while logged into Meeting Central, the Virtual Meeting website, or DPS, they will be automatically logged into COD.

Case of the Day and CME Credit

Answering a case correctly allows the user to obtain .50 CME credits. There are a total of 37.5 credits available during the course of the meeting.

Grading and the Release of Results

Cases are graded by volunteers and results are usually released by noon the next day. The answers will be posted in the Case of the Day area for all attendees to view, even if they did not participate.

Case of the Day Ribbons

Ribbons are given to participants who diagnose the cases correctly. There is one ribbon that says Cases of the Day, which is available for all winners. If you see an attendee wearing ribbons, congratulate them! These cases are very difficult, even for seasoned radiologists. All other types of ribbons can be picked up at the self-service area near Membership & Resources in the Connections Center. Please note: R&E ribbons were mailed in advanced and some ribbon categories have been grouped in with other categories. See

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Niki Hetrick for additional questions. And/or see the staff cog tool for a full list of ribbon categories.

Grade Disagreements

On occasion, an attendee will wish to appeal a grade. Grade disputes are handled by Karen

Hamm and other Programs / Meetings staff in the Lakeside Learning Office, Hall D of the

Learning Center.

VIRTUAL MEETING https://meeting.rsna.org/virtual/program

About the Virtual Meeting

The Virtual Meeting began in 2011 to provide for attendees who could not physically attend the annual meeting a way to participate in educational sessions and earn CME credit. It is important to note that many physical attendees also purchase a virtual meeting registration for the benefits listed below.

Benefits of the Virtual Meeting

Ability to virtually attend 233 live sessions for CME credit from any location with Internet access, including:

o Plenary Sessions o Image Interpretation Session o Educational Courses o Scientific Sessions

Ability to view recorded on-demand sessions and obtain CME credit for 25 specific on-demand sessions

Access to Digital Posters (DPS) outside of the McCormick Place network

Ability to submit diagnoses for Case of the Day remotely o Diagnoses must be submitted by midnight, Chicago time o Answers will be released the following morning

Visit https://meeting.rsna.org/virtual/program/ for a complete listing of the Virtual Meeting education program schedule, frequently asked questions and program and technical support.

Hours of the Virtual Meeting

The Virtual Meeting begins Saturday, November 24 at 8:00 AM and continues 24 hours per day through Friday, November 30 at 3:00 PM Chicago Time

Live sessions may only be viewed at the time of the course to receive CME credit

Content captured through live streaming will remain online for on-demand viewing through Tuesday, April 30th, 2019 at 4pm Central Time Zone

On-demand sessions will be available for viewing 24 hours after the live session concludes

Registration for the Virtual Meeting

Registration for the Virtual Meeting is now open and will remain open until Tuesday, April 30, 2019, at 4pm CST.

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Virtual Meeting Certificate of Attendance

Certificates of Attendance for the Virtual Meeting will be automatically emailed after an attendee

has participated in his / her first live virtual session and has completed the evaluation.

On-demand vs. Live Sessions

A live virtual session refers to a session that is happening in real time. (I.e. if the session begins at 2pm Central time zone, the attendee must watch the virtual session at 2pm CST). The attendee can interact with the presenter and other attendees via a live chat and will earn CME credit for having attended the session “live.”

“On-demand” is considered by the AMA as an “Enduring Materials, which requires

assessment of the learner by patient-management case studies, and / or application of

new concepts in response to simulated problems.”

o An on-demand virtual session refers to a session that has already taken place (i.e. yesterday at 2pm Central time zone). The attendee views the recorded session, if available.

CME Credit Available for All Live Sessions and 25 Specific On-demand Sessions

25 courses have been designated for CME credit when consumed on demand following the live session. These courses will be awarded 1.50 AMA PRA Category 1 Credits™ when viewed on demand through 4 PM CT on April 30, 2019, and upon successful completion of a test and course evaluation. This Enduring Material has been approved for AMA PRA Category 1 Credits™.

Claiming CME for the Virtual Meeting for LIVE Sessions

For sessions that were viewed live, credit is claimed the same way at the physical meeting via Credit Eval. See claiming credit using Credit Eval on page 6.

Virtual Meeting Tutorial

If attendees need a quick walk-through of the Virtual Meeting content, there is a virtual meeting

tutorial located on the Virtual Meeting website, located under the left-hand search panel.

Contact Information

Contact [email protected]

CME LEARNING CHECKPOINT

RSNA is offering an opportunity for attendees to receive CME credit through an application called CME Learning Checkpoint. Attendees can study 9 award-winning hard copy exhibits from RSNA 2016 and access the corresponding quiz on their mobile devices for 0.5 AMA PRA Category 1 Credits.TM

How CME Learning Checkpoint Works

9 Posters with QR codes will be located near the Case of the Day section in Hall D of the Learning Center

Attendees can examine a poster and scan the poster’s QR code with their mobile device

The QR code will open a link to the CME Learning Checkpoint quiz for that particular poster

Attendees complete a short quiz using their mobile device

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After answering the question, the correct answer is immediately revealed

Attendees receive CME credit regardless if they pass or fail the quiz, as it is as considered an active learning activity with all educational materials, correct answers and explanations readily available at their fingertips

CME Learning Checkpoint Credits are Automatically Pushed to Credit Eval

When attendees log into Credit Eval, they will be able to see that their credits from CME

Learning Checkpoint have automatically populated into the Credit Eval

Credits will be pushed to the CME repository after the annual meeting

TECHNICAL EXHIBITS

https://meeting.rsna.org/exhibitor

Technical Exhibits at the Annual Meeting

The Technical Exhibits are a major portion of the annual meeting, and a true draw for many attendees. Over 650 different companies have purchased a location on the technical exhibit floors within the North and South buildings of McCormick Place.

Hours of Operation:

Sunday – Wednesday: 10:00am – 5:00pm

Thursday: 10:00am – 2:00pm

3D Printing & Advance Visualization Showcase NEW THIS YEAR

A showcase area focuses on groundbreaking technology in 3D Printing, virtual reality and augmented reality.

South Hall A, Booth 1968

RSNA 3D Printing Special Interest Group will conduct presentations Sunday through Wednesday, 2 to 3pm.

First-Time Exhibitor Pavilion

A showcase area inside North Building Hall B gathers many first time exhibitors in one location. They can also be identified by the First Time Exhibitor logo throughout the exhibit hall.

IR Zone NEW THIS YEAR

A destination for attendees to connect with companies focused on the latest product advancements in image-guided radiology.

South Hall A, starting at booth 1235

Machine Learning Showcase

A destination for attendees to connect with companies and see the latest in Machine Learning and Artificial Intelligence software and products.

North Hall B, starting with booth 8049

40 + exhibitors

Theater presentations 11AM-2pm Sunday-Wednesday

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Recruiters Row NEW THIS YEAR

A destination to connect with organizations offering career opportunities.

South Hall A, starting at Booth 4173

Start-Up Showcase

A destination for attendees to connect with emerging companies positioned to bring new product and services to market.

North Hall, adjacent to the First Time Exhibitor Pavilion

10 + exhibitors

Lounges for networking

Semi-private meeting space

Bistro RSNA

Bistro RSNA offers an extensive gourmet menu and ample seating for RSNA attendees to sit down to a comfortable lunch and network with colleagues. Attendees will now receive a confirmation emails, and their badge will display a Bistro icon and will have their badge scanned at entry. Please note, the Bistro RSNA in the Learning Center, Hall D location has been eliminated. NEW THIS YEAR!

Hours of Operation:

Sunday – Wednesday from 11:00am – 2:30pm

Thursday from 10:30am – 1:30pm Locations:

Technical Exhibits, South Building, Hall A Level 3

Technical Exhibits, South Building, Hall B Level 3

Technical Exhibits on Meeting Central

Technical Exhibits is an application on Meeting Central that serves as a searchable program for all of the technical exhibits that will be available at the annual meeting. Attendees can search by any term and / or country and can narrow down their search by the following filters:

Alphabet / #

Categories, and Subcategories

Featured (Whether or not the company is a featured exhibit)

First-Time (Whether or not the company is exhibiting at RSNA for the first time)

North (Building)

South (Building)

Corporate Symposiums (various sessions provided by vendors; some for CME credit)

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Each technical exhibit has its own website within Meeting Central detailing its contact information and depending on the level purchased by the individual company, other advertising features including video tutorials, social media links, user guides and the ability for an attendee to schedule an appointment to meet 1:1 with the vendor.

Corporate Symposiums

Corporate Symposiums are educational sessions that are offered by companies on-site at McCormick Place during the RSNA annual meeting. These sessions are not promotional and some will work with third party vendors to offer CME and / or Continuing Education (CE) credit. The online meeting program and printed Program In Brief note in the abstract blocks which symposiums will offer credit and which will not. It is important for staff to note that this credit is not provided by RSNA. The description section of online program for the Corporate Symposiums will note if a symposium offers credit and may provide details about how attendees can claim credit. Claiming information will also be distributed during the actual symposium. Credit Eval cannot be used for these symposiums as third party vendors are supplying the credits and not RSNA.

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Encourage attendees to pay close attention to these descriptions and information during the symposiums for details regarding credit claiming for Corporate Symposiums.

Other Sponsored Educational Opportunities

Other sponsored educational opportunities besides Corporate Symposiums exist for attendees to enrich their meeting experience:

Lunch & Learns

Lunch & Learns are educational functions presented by companies to RSNA attendees during the lunch hour of the meeting. Lunch & Learn sessions are not eligible for CME credit. These sessions are invitation-only and limited to 100 attendees. But if an attendee wants to go and doesn’t have an invite, direct them to the room and after invited attendees have taken a seat they will be allowed in.

Non-RSNA Satellite Symposiums

Non-RSNA Satellite Symposiums are educational sessions that take place off-site (not at McCormick Place) before or after meeting hours. Some Non-RSNA Satellite Symposiums offer CME, others do not. Satellite Symposiums are not promoted in the RSNA program.

Vendor Workshops

Vendor Workshops take place in the Technical Exhibit Halls A & B. These are hands-on workshops taught and equipped by exhibiting companies. Attendees have the opportunity to gain practical first-hand knowledge from experts in the field of radiology. CME credit is not available for these workshops.

MY EXHIBITORS

https://meeting.rsna.org/mymeeting/exhibitors/ This application is located under the My Meeting drop down in the Meeting Central navigation bar. Attendees must be logged in to access My Exhibitors. My Exhibitors is a listing of all technical exhibits that an attendee has added to their list, similar to a bookmark. Attendees login to Meeting Central and select the Add button next to an exhibitor in order to add it to their listing. They can then select My Exhibitors button or select My Exhibitors from the drop down under My Meeting to view their additions. Attendees can access the exhibitors’ links from the listing to view background information for that vendor / exhibitor and also their location with McCormick Place.

CORPORATE RELATIONS

RSNA’s relationships with companies are critical to the organization’s success. The Corporate Relations department handles the following topics:

Sponsorships

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Advertising

Signage

Daily Bulletin ads

First time exhibitor sales

Booking booth space If you receive a question from an attendee or a vendor regarding one of these arenas, please direct them to the Corporate Relations booth, located at the front of the North hall, near the Security Office, behind Booth 6400. (Corporate Relations Office does not have an office number.) The Corporate Relations booth maintains the same hours as the Technical Exhibits floor. For questions about booking booth space, direct them to the Technical Exhibits Space Selection room, located in the North Building, level 2, Room N230A near McDonald’s.

The RSNA 2018 space selection process will take place on Monday, November 28 – Wednesday, November 30, 2018, according to the space assignment priority point system. Hours are from 9am – 5pm.

For other Technical Exhibits-related questions, direct them to the Technical Exhibits office, North Building, Hall B near Booth 6410. (TE Office does not have an office number.) Email: [email protected]

Executive Packages

The Executive Package, in its 2nd year, provides physical-meeting registration, priority seating at

select courses, a networking luncheon (Wednesday) at Bistro RSNA and exclusive use of the

Healthcare Executive Lounge - North Hall. New this year, Executive Registrants will receive a

paper ticket along with their badge that directs them to the RSNA Exhibition Services Office -

North Hall, for personal assistance with obtaining their package benefits.

Premium Registration Package

The Premium Package, in its 2nd year, provides all the benefits of the Deluxe Package (physical

& virtual) plus choice of:

Voucher including five RSNA Bistro tickets, $25 gift card, 25% discount on RSNA Shop

purchases and priority taxi boarding.

OR

RSNA trial-Membership for six-months (non-members).

New this year, registrants with the voucher option will receive a paper ticket along with their

badge that directs them to the Grand Concourse Information Desk for personal assistance with

obtaining their package benefits.

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RSNA DIAGNOSIS LIVE TM

http://live.rsna.org

Background

RSNA Diagnosis LiveTM is RSNA’s very own interactive learning tool, developed in-house by the

IT team. 66 institutions currently use Diagnosis Live TM in their educational sessions. Diagnosis

LiveTM is a gamified, audience-response approach to studying radiological images and content.

Players answer questions on their mobile devices and receive immediate feedback from the

course presenter. Presenters have access to analytics of the players’ responses.

Types of Questions

There are three types of questions in RSNA Diagnosis Live TM:

Poll

o A multiple choice formatted question

o Counts for points

Touch

o Users select a location on an image as their answer by tapping their screen

o Counts for points

Survey

o Can be in a Poll or Touch question format

o Does not count for points; often an opinion question

Player’s View vs. Presenter’s View

The presenter uploads a presentation from PowerPoint or Keynote into Diagnosis LiveTM. The

presentation converts into the Diagnosis Live format. The presenter creates questions for the

presentation.

Players are invited to join the game. The presenter runs the game, displaying the “presenter’s

view,” typically on a large screen for the entire audience. Players view a mobile version of the

presentation and are able to answer questions using their mobile device.

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RSNA Diagnosis LiveTM at RSNA 2018

Multiple sessions at RSNA 2018 will feature a Diagnosis LiveTM format. Search the Meeting Program for “Diagnosis Live” to find out dates, times and locations of these sessions.

CME Credit for RSNA Diagnosis LiveTM Sessions

CME credit is offered for Diagnosis LiveTM sessions and is claimed the same way as other credit sessions –through evaluating the session within Credit Eval.

STAFF DRESS CODE

All of staff are required to adhere to the RSNA Annual Meeting dress code of Business Professional attire (with an exception of IT Ops, due to the nature of their job).

Women’s Dress Code

Blazer (required) or a business suit with a dress, skirt, pants and dress shirt

Comfortable dress shoes or gym shoes

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Sport jacket (required) or a business suit with dress shirt and tie and pants

Comfortable dress shoes or gym shoes

Business Attire Maintains a Professional Image of the RSNA

Business attire is important to maintain the standard of quality and professional image that RSNA is known for. Since staff are assigned to work in multiple areas, attend committee meetings and sessions, and provide customer service, professional business attire (blazer or jacket is required) will be worn across all areas.

Additional Requirements for Connections Center, Internet Stations and Learning Center

Information Desk Staff:

Staff in these areas will be provided an RSNA-branded infinity scarf or tie in order to be more easily identifiable to customers. Staff must return the RSNA-branded items to Diane Lopez by Friday, December 9th, 2018. RSNA will take care of any necessary cleaning. If your branded items need replacement during the annual meeting (spills, etc.) ask your onsite meeting supervisor for a replacement.

Dress Code Questions Direct any dress code related questions to your onsite meeting supervisor or Mark Lichtenberger.

DAILY BULLETIN

The Daily Bulletin is the official newspaper of the RSNA annual meeting and is printed each day from Sunday through Thursday. The newspaper is available in bins throughout McCormick Place and also on the RSNA 2018 Mobile app and online at RSNA.org/Bulletin. The Daily Bulletin also includes a Technical Exhibits Focus (TEF) section Sunday through Wednesday featuring new radiologic technology and services demonstrated by technical exhibitors at the meeting. Each TEF section includes an article

written in coordination with an exhibiting company as a paid advertorial. The paper is a joint effort of multiple departments at RSNA, including Public Information & Communications, Marketing and Publications. Each issue serves as a guide to the meeting sessions and amenities available that day. News is reported from the previous day’s program, focusing on scientific and educational presentations and plenary sessions. Note – the Radiology

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News Daily magazine is not an RSNA publication. Feel free to recycle these if you see them at the meeting.

RSNA MOBILE JOURNAL APPS

Mobile apps for Radiology and RadioGraphics are available year-round for Apple iOS and Android mobile devices in the Apple App Store and on Google Play. These apps are separate from the RSNA Annual Meeting app. The apps are free to download, but access to the full articles requires an active RSNA membership or journal subscription. Journal issues published in the last 12 months are available from the apps. Article abstracts are freely available to all app users. To access the full text of the articles, users must log in using their RSNA Member (or individual journal subscription) user name and password or, if their hospital or institution has a subscription, open the app from within the subscribing institution’s registered IP range. If a user wishes to access articles that are older than one year from a mobile device, direct them to the mobile view of our web site at http://pubs.rsna.org. For more information, consult the mobile journals FAQ at http://pubs.rsna.org/page/help/mobileapps. For app troubleshooting assistance at the Annual Meeting, contact Tom Kruk or other Journals staff at Membership and Resources or write [email protected] to reach support in Oak Brook.

SOCIAL MEDIA FOR THE ANNUAL MEETING

RSNA has a very large social media presence, especially during the annual meeting. RSNA has Facebook, Twitter, LinkedIn, and Instagram accounts that are updated throughout the annual meeting, as well as during the rest of the year. Feel free to check out the RSNA’s pages and encourage attendees to do so, too!

RSNA - Facebook

RSNA - LinkedIn

RSNA - Instagram

RSNA - Twitter

Official Annual Meeting Hashtag

The official annual meeting hashtag is #RSNA18.

Tweet-ups

Tweet-ups are networking events where attendees can meet people that they converse with on Twitter in real life. RSNA’s Resident and Fellow Committee will host a tweet-up for trainees Tuesday, 4:30 – 5:30 pm in the Resident and Fellows Lounge (NT01).

Photo Opportunities

Staff and attendees are encouraged to take pictures in front of the giant RSNA logo located in the Grand Concourse and share those on social media with the official meeting hashtag. Additionally, pictures from the RSNA Fun Run and around the city are also welcome!

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Social Media Guidelines for Staff

We encourage staff to participate in social media for RSNA. Staff participation demonstrates

employee pride in the work of the organization and helps to spread the word to networks that we

do not ordinarily reach.

The same guidelines for in-person behavior apply to social media communications. A quick rule

of thumb: If you wouldn’t say something to (or in the presence of) an attendee in-person, you

shouldn’t say it on social media.

MCCORMICK PLACE LAYOUT

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Grand Concourse

The Grand Concourse is a giant, multilevel lobby that is centered between the two exhibit halls (North and South) and connects to Lakeside Center via a Sky Bridge.

REGISTRATION

3 Locations for Name Badge & Lanyard Pickup/Registration –

All professional attendees can pick up their badge or register at any of these locations. If requested, exhibitor badges were mailed in advance to the company's main contact. Badges maybe picked up for anyone at any of these locations: North Building – Level 2

Saturday – Thursday: 7:00am – 5:00pm Lakeside Center East Building – Level 2

Saturday: 11:30am – 5:00pm

Sunday – Thursday: 7:00am – 5:00pm

Friday: 7:30am – 12:00pm (located within the Information Desk in the Connections Center)

South Building – Level 1

Saturday 11:30am – 5:00pm Sunday – Thursday 7:00am – 5:00pm

New Satellite Locations

InterContinental Hotel Chicago

Hyatt Regency Chicago

Westin Michigan Avenue

Attendee Meeting Material Pick-Up Stations: Meeting Guides, Meeting Bags

Near the registration locations are the Attendee Meeting Material Pick-Up Stations. Attendees

can pick up an official Meeting guide and a meeting bag. Please note the Program-in-Brief is no

longer available. Other publications around the meeting available are the daily bulletin,

subspecialty & topic brochures, and technical exhibitor guide.

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Exhibits-Only Badges

Attendees can also purchase an exhibits-only badge for one day’s use in order to enter the technical exhibits halls. The badge can be purchased onsite on the day of use at any of the three designated registration locations for $325. Badge Colors Holders have been eliminated, colors have been consolidated and now include registration categories:

Professionals

o Member, Member-in-Training, Student Member, AAPM Member, Family Member,

Non-Members including, Physician, Resident/Trainee, Student, Invited Guest,

Physicist, Radiology Support Personnel, Hospital/Facility Executive, Commercial

R&D Personnel, Industry Personnel, Healthcare Consultant, Technical Exhibit

Only, Family Member

Green

o Exhibitor, Distributor

Others (white)

o Staff, Contractor, Press

Badge Information

For the safety and security of all RSNA attendees, the following information will be printed on the back of all badges:

o Badge is non-transferable and must be worn at all times while at McCormick Place.

o Misuse or misrepresentation of badge is strictly prohibited. o Government issued ID may be requested to verify identity. o All bags, packages and luggage are subject to random search by RSNA

security officials. o Do not leave personal items unattended. o Dial 1-312-791-6060 or 6060 from any house phone for all emergencies. o Your badge serves as a virtual business card and is encoded with the

demographic information you provided during registration. Upon request, exhibitors may scan your badge to access your contact information. Your badge is also equipped with beacon technology that eliminates the need to verify your attendance, simplifies the CME process, and allows RSNA to gather data to improve future meetings. To opt out of this technology, please visit any registration location.

No Badge Printing at Information Desks

Attendees must print badges at any of the designated registration locations.

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Eventbit – Beacon Technology

All badges are now equipped with beacon technology that eliminates the need for attendees to

to verify their attendance This simplifies the CME process and links the attendee to Meeting

Central for an enhanced meeting experience. Please note that although the badge also allows

RSNA to gather data to improve future meetings, RSNA will never share, rent or sell attendees

personally identifiable information. To opt out of this technology, any attendee should please

visit any registration location.

Additional Talking Points for Attendees

RSNA endeavors to gain intelligence about annual meeting attendees to better understand

participation patterns, make smarter decisions, minimize risks and identify opportunities. To

provide a highly personalized experience to each attendee, it is imperative to gather necessary

data to understand overall consumption of the annual meeting (e.g. Education, Scientific

Sessions, Technical Exhibits, Showcase Exhibits, Connections Center, etc.). To achieve this

goal, RSNA will implement behavioral tracking solution technology (Experient’s eventBit

solution) on all professional registrant badges at the 2018 Annual Meeting.

An eventBit beacon will be attached to every professional attendee badge during the regular registration process. A beacon chip is small, lightweight, battery-powered and transmits a unique signal to strategically placed readers. Optimal battery life is limited; all professional badges will be printed onsite.

Readers are placed throughout the event – session rooms, association services, exhibit halls and sponsored areas. They are battery-powered and easily deployed. Installation requires no physical access to venue infrastructure nor skilled labor.

A reader records each individual beacon within its configured proximity and transmits that data to a secure website where it is compiled and real-time accessible.

Attendees have been informed about eventBit in promotional messages before the meeting, via signage at badge pick-up locations and within the Meeting Guide.

To see additional information about GDPR and eventBit, please reference the What’s New document also located on the employee cog on meeting.rsna.org.

CONNECTIONS CENTER

The Connections Center is located in Lakeside Center- East, Level 3. See McCormick Place

layout for better understanding.

Connections Center Features

R&E Donor Suite

Available for those who contribute at least $300 onsite or in the giving year and /

or who have received a donor ribbon:

Computer access

Coat check

Comfortable upgraded furniture with charging capabilities

Coffee and Food service

o Outside of the Suite for all to view is posted information recognizing donors,

grant recipients and Vanguard Companies.

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Expanded Lounge Seating

Comfortable seating and semi-private meeting pods

New beverage options for purchase: wine, beer, gourmet coffee

More charging opportunities

Discovery Theater

Musical performances and entertainment offered daily

Discussions about RSNA products and services

Membership & Resources

Support for questions regarding membership and benefits, journals, dues,

international programs, the Virtual Meeting, Ribbon Distribution, Career Connect,

educational content and more

New This Year! Career Connect offers an innovative new e-networking

platform that allows attendees to connect online and then meet in person!

Attendees can indicate that they are at RSNA 2018 and also search for

employers that will be onsite and recruiting. http://www.rsna.org/careers/

Journals information to be provided to attendees includes RSNA News

and RadiologyInfo.org, Radiology Cares and Image Wisely as well as

CME inquiries, missing issues, and how to order or renew a subscription.

Demos of the online journals and RSNA mobile journals apps will also be

given. See more information about RSNA’s Journal Offices, Radiology

and RadioGraphics here.

Digital Support

1:1 help with technical support for RSNA’s digital products (e.g. Meeting Central,

RSNA 2018 mobile app, login assistance, Wi-Fi connectivity issues)

RSNA Shop

New merchandise options such as holiday ornaments, water bottles, scarves,

ties, luggage tags, t-shirts, fleece, power banks and more.

RSNA Shop will not have any Educational content for sale as in year’s past, so

please direct them to the Membership & Resources desk for additional

information

Information Desk

Staffed by individuals who can answer all RSNA 2018 related questions or direct

attendees to resources

Information Desk in Grand Concourse

A second Information Desk is located in the Grand Concourse Lobby. Staff should also mention that the educational products are available year-round on http://RSNA.org/eLearn.

Most resources are FREE or deeply discounted for RSNA members.

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Please direct attendees to the Membership and Resources desk if they are in search of educational content and answers. Find out what the attendee needs, and direct him or her to the area that meets that need.

LEARNING CENTER (HALL D)

Access to the Learning Center (Hall D) is located through the Connections Center, in Lakeside

Center- East, Level 3.

NEW HOURS! Sunday–Thursday 7:30 am – 6 pm Friday 7:30 am – 12:30 pm

Learning Center Features

Case of the Day (COD)

CME Learning Checkpoint

Digital Presentation Systems (DPS)

Learning Center, RSNA IT, Editorial offices

Deep Learning Classroom Education Exhibit Award Committee Room

Residents Lounge

Bistro

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REPRESENTING RSNA

Attendee-Focused Interaction

It is the job of staff to deliver on the needs of the attendee, even if it is as simple as providing the attendee with a space to relax. Always remember to:

Greet attendees in a friendly manner Welcome them with enthusiasm Maintain eye contact and use open body language Ask open-ended questions in a non-interrogative tone to determine the purpose of their

visit Thank attendees for visiting

Attendee Interaction Objectives

1. Make a “positive” deposit into the relationship account 2. Present a positive recent RSNA development 3. Question to identify reason for visit, and current career goals, challenges and learning

needs 4. Identify relevant product / service opportunities 5. Present identified product / service opportunities

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6. Secure commitment to the next step

Customer Service

Attendees have the following expectations of RSNA Staff. They expect to be:

Acknowledged (eye contact or nod)

Helped in a timely manner

Greeted by a friendly, helpful, courteous person

Listened to and understood

Directed to the right area

Informed about relevant programs, services and options

Treated as a valued customer

Appreciated and respected They expect to have questions answered directly and honestly.

International Attendees

Almost 40% of attendees are international. You will often hear the word “Congress” to describe the annual meeting by international attendees. If you are not bilingual, here are some pointers for dealing with attendees whose first language is not English:

Avoid American colloquialisms and slang

Speak slower and more deliberately

Avoid acronyms

Focus on keywords

Ask and answer “yes or no” questions

Write out communication whenever possible

Translator staff are available at the Information Desks and Information Kiosks o Note: a list of multilingual staff and their meeting locations and phone numbers

will be posted in the staff cog

COUNTRY PRESENTS

RSNA showcases radiology around the world through “Country Presents,” sessions that focus

on the radiological findings from other countries. For RSNA 2018, the Country Presents

sessions focus on Australia and New Zealand and The Nordic Countries. You may see more

attendees from these countries this year.

Australia and New Zealand Presents Session

Date and time: Monday, November 26 from 10:30 – 12:00pm | Room E351C Clinical Radiology and Radiation Oncology

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RSNA 2018 offers you an opportunity to learn about the latest radiology products, education methods and innovation from Down Under! Featuring topics such as:

Education, Training and Reform Initiatives in Australia and New Zealand in Radiology

Radiation Oncology and Interventional Oncology: A Marriage Made in Heaven

A Journey in Vascular Interventional Research: Lessons Learned and Future Prospects

The Role of Iron in Neurodegeneration

Special Recognition for Australia and New Zealand Attendees

Receive a special ribbon for your badge at these sessions with closing remarks by RSNA President Vijay M. Rao, MD.

The Nordic Countries Presents Session

Date and time: Tuesday, November 27 from 10:30am – 12:00pm | Room E353C Radiology the Scandinavian Way, Future Potentials

Healthcare and Radiology in the Nordic Countries

Mammography Screening in Denmark: Implementation of a Population Based Service Cancer Screening Program, Quality Assurance, Results, and Future Potentials

Education of Future Radiologists with Simulation-Based Training: Is This the Way to Go?

Future Challenges in Nordic Education in Emergency Radiology

Short Presentation of the Next Nordic Congress in Radiology, May 22-24, 2019 in Copenhagen, Denmark

Special Recognition for the Nordic Country Attendees

Receive a special ribbon for your badge at these sessions with closing remarks by RSNA President Vijay M. Rao, MD. If an attendee misses the session, encourage them to visit the Nordic Society of Medical Radiology at Booth:

South Hall B #1012

FUN RUN

At every annual meeting, RSNA hold a “Fun Run” 5k to support radiology research and education with proceeds benefitting the RSNA R&E Foundation. Participants sign up on the registration site http://www.rsna.org/register.aspx. Event date: Tuesday, November 27 Time: 6:30 am Location: DuSable Harbor, Chicago Donation benefits are tax-deductible. Participants will receive a commemorative T-shirt while supplies last. In case of inclement weather, the Fun Run may be canceled. All Fun Run fees are non-refundable and non-transferable.

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TO TOC INTERNET STATIONS

Internet Stations have computers for attendees to access the internet using Chrome.

Internet Station Locations in McCormick Place

Connections Center, Lakeside Center East, Level 3

Learning Center (Hall D, Lakeside Center East), Level 3

Grand Concourse, Level 2.5 & 3

STAFF COMMUNICATION

Employee Emergency Text Messaging System

Keeping staff informed and prepared to provide excellent customer service remains a top priority as we prepare for RSNA 2018. To streamline and improve communications at this year’s annual meeting, we have evaluated several communication plans and have determined that utilizing the existing Emergency Alert Text System is the best solution for real-time communication. Email will be utilized for sharing more detailed information. Staff will receive one daily email from Mark Lichtenberger and up to approximately 12 text messages during the week of the meeting. Text messaging will be used to communicate critical, real-time information (safety concerns, widespread technology glitches, major housing/transportation changes, etc.). Daily emails will be used to provide additional information on any issues shared via text, provide a recap of any changes or updates from the previous day, and share kudos for staff going above-and-beyond. To provide the best customer service to members, all staff will be expected to check email daily and stay up-to-date with information being shared via text. Computers will be available throughout McCormick Place for staff to check email. If you have questions about staff communications or would like to opt out of the Emergency Alert Text System, contact Taylor Viering.

IMAGE WISELY

Image Wisely (ImageWisely.org) is an initiative of RSNA, ACR, AAPM and ASRT to raise awareness and provide educational resources for medical professionals on the use of ionizing radiation in adult medical imaging examinations. The website offers radiation safety cases for CME, curated safety-related education exhibits from RSNA 2016 and much more. More information is also available in the ACR, AAPM and ASRT booths – attendees can also pick up their ribbons at these booths. Participate in an informal discussion about Image Wisely in the Discovery Theater (see online program for times).

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Image Wisely pledges will expire annually after December 31, but can be renewed now for 2019.

RADIOLOGYINFO.ORG

RadiologyInfo.org is an excellent patient education resource, and it’s one of the easiest and

simplest ways you can enhance the quantity and quality of information you provide. All you have

to do is share the URL with your referring physicians and patients. The website is continually

updated to ensure content is current and complete. You can confidently direct your referrers –

and their patients – to the site knowing that they can find easy-to-understand procedure

descriptions and patient-friendly videos.

Talking Points:

RadiologyInfo.org was recently updated using patient feedback; visits are up about 31%

Radiologists can educate referrers and their patients by using RadiologyInfo.org handouts and videos

Radiology practices can become Affiliates by linking their practice website to RadiologyInfo.org

Join an informal discussion about RadiologyInfo.org in the Discovery Theater (see online program for times). Practices are free to link to the RadiologyInfo.org home page or to a specific procedure page (i.e., Knee MRI). They do not need permission to do so. If they need assistance with this, they can contact Don Ferreira at [email protected]. Radiology Info also has an Affiliate Program in which links are exchanged. Affiliates get their logo and a link to their website on Radiology Info’s Affiliate Page at http://www.radiologyinfo.org/en/info.cfm?pg=about-affiliates. Doctors can find/download program information there as well as contact information for any questions.

RADIOLOGY CARES

The Radiology Cares Campaign (RadiologyCares.org) offers a number of practice resources such as the Model of Care – a modular guide to taking patient-centered radiology from concept to practice. Posters, letters and postcards are also available to download, customize and use to enhance your communication with patients. You can also upload your own examples to share with the radiology community.

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If you’re unfamiliar with patient-centered care, try the Educational Toolkit – an index to resources on the web about the patient-centered movement. If you want to share the importance of practicing patient-centered radiology with your colleagues or community, try the customizable PowerPoint presentation decks. They include background facts, quotes, and even a case study. Talking Points:

Radiologists can use RadiologyCares.org Practice Resources (posters, letters, postcards) and/or RadiologyInfo.org Physician Resources (Exam requisition form, Radiation Dose Chart, fliers/posters) to provide more patient-centered care

Radiologists can show the impact of their patient-centered care by submitting patient thank-you notes and kudos for display in The Caring Quilt

Dr. Max Wintermark and Dr. Jennifer Kemp will lead an informal discussion about the Radiology Cares campaign in the Discovery Theater (see online program for times).

RSNA JOURNALS @ THE MEETING

Editorial Office

Learning Center, Lakeside Center East—Level 3 Offices for RadioGraphics and Radiology, including the three NEW Radiology Journal editors for Artificial Intelligence, Cardiothoracic Imaging, Imaging Cancer

RSNA Publication Booth

Technical Exhibits South Hall A, Publishers Row, Booth #1011

RSNA Editors/Author Reception

Wednesday 5-6:30pm; Hyatt Regency McCormick Place Hotel, Regency AB