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Meraux Refinery – Hurricane Preparedness & Response Manual Revision 4/20/2011Table of Contents

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Table of Contents This link returns you to this pageHurricane Preparedness Action Overview 1. Chapter 1: General Information

1.1. Introduction 1.2. Document Control 1.3. Storm Classifications 1.4. Information Sources

2. Chapter 2: Pre-Hurricane Season Preparations 2.1. Planning Preparations 2.2. Impact Update

3. Chapter 3: Hurricane Response Pre Landfall Stage 1 Named Storm Stage 2 Four Days from

Landfall Stage 3 Shutdown Stage 4 Evacuation Start Stage 5 Evacuation End

4. Chapter 4: After Landfall Stage 6 ALF Landfall Stage 7 ALF Pre Re-Entry Stage 8 ALF Communications

Restored Stage 9 ALF Assessment

Team Authorized 5. Chapter 5: Recovery

Stage 10 REC Start-Up Stage 11 REC Refinery Online Debrief & Critique

6. Chapter 6: Refinery Incident Mgmt. Team Incident Commander Safety/Security Officer Public Information/Liaison Officer Documentation Specialist Operations Section Chief Planning Section Chief Logistics Section Chief Financial Section Chief

7. Chapter 7: Planning Cycle 8. Chapter 8 (Empty Chapter Holder)

AppendicesA. ICS Forms – Refinery Specific 201 Incident Briefing 202 Incident Objectives 203 Organization Assignment List 204 Tactics & Assignments 205 Radio Communications Plan 206 Medical Plan 208 Site Safety and Health Plan 213 General Message 214 Unit Log 218 Support Vehicle Inventory 230 Daily Meeting Schedule 201 Incident Report Cover Sheet

(Final) B. Meetings & Reports Pre Season Meeting Agenda and

Report Stage 1 – Named Storm Agenda Stage 2 – Four Days out Agenda Stage 3 – Shutdown Agenda Stage 4 – Evacuation Start Agenda Stage 5 – Evacuation End Agenda Stage 6 -- Landfall Agenda Stage 7 -- Pre-Re Entry Agenda Stage 8 -- Communications Restored

Agenda Stage 9 -- Assess Team Agenda Stage 10 -- Start-up Agenda Stage 11 -- Refinery Online Agenda Debrief & Critique Agenda El Dorado Update Security Threat Report C. Checklists Pre Season General Checklist Impact Weather E-Mail Checklist Stage 1 General Checklist Stage 1 Electrical Backup Checklist Stage 1 Unit Tanks Storage Check Stage 1 IT Checklist Stage 2 General Checklist Stage 2 Area 2 Checklist Stage 2 Area 3 Checklist

Stage 2 Area 4 Checklist Stage 2 Area 5 Checklist Stage 2 Area 6 Checklist Stage 2 Building-Equipment Checklist Stage 2 IT Checklist Stage 3 Refinery Shutdown

Sequence Stage 3 IT Checklist Stage 4 IT Checklist Emergency Equipment Checklist Mutual Aid Emergency Equip D. Evacuation Lists and Forms Adv Deployment Team Staffing Adv Deployment Individual Evac Info Stand-by Crew Staffing Stand-by Crew Volunteer Form Stand-by Crew Individual Evac info Employee Evacuation Info Evacuation Headcount Form E. Damage Assessments Initial Damage Assess Log Sheet Initial Storm Damage Assessment F. Contacts Utility Suppliers Contacts St. Bernard OEP/Homeland Security Refinery Operations Contacts El Dorado Contacts G. Community Information South East Louisiana Hurricane Guide Home Preparedness Checklist Family Emergency Plan St. Bernard Parish Evacuation

Timeline Emergency Evacuation Guide --

Shelters H. Correspondence Media Contact Sheet Next of Kin Record-Register Security Threat Register Emergency Notification Incoming

Message I. Glossary

Glossary of Terms and Acronyms

Hurricane Preparedness Action Overview Steps Meraux Refinery

Response PlanMurphy Oil Corporate

Response Plan

Pre-Season June 1, 2010

Hurricane Season Begins

Pre Season Agenda Review and Update Response Plan Assign Initial IC Roles Communicate with Employees Communicate with Community Coordinate with El Dorado Response Planning

Pre Season Agenda Review and Update Response Plan Assign Initial IC Roles Training and Table Top Drill Communicate with Employees Communicate with Community

Meraux Refinery – Hurricane Preparedness & Response Manual Revision 4/20/2011Table of Contents

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Stage 1 Named Storm Approaches Gulf of Mexico

Stage 1 Named Storm Agenda Initiate Incident Brief (form 201) Identify & brief Standby Crew Notify ELDO at Stage 1

Stage 1 PLF – Named Storm in Gulf of Mexico 11:00 AM phone conference between Refinery and

Manufacturing Incident Commanders

Stage 2 Approx 4 days before Landfall

New Iberia, LA to Pascagoula MS

Stage 2 – Four Day Out Agenda Daily Meeting & ELDO Update Plan release of standby crew to prep family & return

to plant. Distribute Emergency Cell Phones Decision required on HF Alky Shutdown

Stage 2 PLF – Named Storm Four Day Away Daily phone conference with Refinery Logistics section confirms Refinery personnel who will

deploy to El Dorado

Stage 3 Triggered by decision to Shut-down Refinery

(HF Alky)

Stage 3 Shutdown Agenda Distribute Satellite phones Advanced Deployment Team to El Dorado Plan removal of spill response boats

Stage 3 PLF – Refinery Initiates Shutdown Daily phone conference with Refinery Command Staff and Section Chiefs activated All Manufacturing IMT members on alert

Stage 4 Mandatory Evacuation Ordered

Stage 4 Evacuation Start Agenda Staged release of non-standby crew Plan removal of ER Equipment Plan Transfer of Command to El Dorado

Stage 4 PLF – Refinery Evacuation Start ed Daily phone conference with Refinery Evacuated employees making daily check-in call with

ELDO Refinery Advanced Deployment Team to El Do

Stage 5 Mandatory Evacuation Completed

Refinery Shut-Down & Secured

Stage 5 Evacuation End Agenda Refinery Shut-Down Standby Team Evacuated or Sheltered Transfer ICS Command to El Dorado

Stage 5 PLF – Refinery Evacuation Complete Manufacturing IMT fully activated ICS Command Transferred to El Dorado

Stage 6 Named Storm landfall

Stage 6 Landfall Agenda Standby Team Evacuated or Sheltered

Stage 6 ALF – Hurricane Has Made Landfall ICS Command at El Dorado Daily Planning and Implementation Cycle initiated

Stage 7 Preparations for return & assess Refinery

Damages.

Stage 7 Pre-reentry Agenda Reclaim-Start-up Teams notified for assessment and

phased return to plant

Stage 7 ALF – Preparing to Reenter Refinery ICS Command at El Dorado Daily Planning and Implementation Cycle Ongoing

Stage 8 Communications

Restored to team at Refinery

Stage 8 Communication Restored Agenda Phase 1 Reclaim Team at Refinery Communications Restored Basic Assessment Communicated

Stage 8 ALF Standby Team at Refinery; ICS Command at El Dorado Daily Planning and Implementation Cycle Ongoing

Stage 9 Damage Assessment Authorized and Begun

Stage 9 Assess Team Agenda Phase 2 Reclaim Team initiates full damage

assessment Incident Command relocates to Refinery

Stage 9 ALF – Damage Assessment Daily Planning and Implementation Cycle Ongoing ICS Command begins may transfer to Refinery if damage

minimal and restart immediate

Stage 10 Refinery Startup Begun

Stage 10 Start-up Agenda ISC Command at Refinery

Stage 10 ALF – Refinery Starting Up ICS Command at Refinery Daily phone conference with Refinery

Stage 11 Refinery Online -- Personnel returned

Stage 11 Online Agenda Stage 11 ALF – Refinery Online; Personnel Returned

Debrief Conduct full Debrief and Critique

Debrief and Critique Agenda Debrief and Critique Agenda

Meraux Refinery – Hurricane Preparedness & Response Manual Revision June 2010Chapter 1

General Information of 52

Chapter 1: General Information

Sub-Section Description Actions Required Forms & Checklists1.1 Introduction Informational None1.2 Document Control Informational None1.3 Storm Classifications Informational None1.4 Information Sources Informational None

1.1. Introduction

The Meraux Refinery Hurricane Response Plan (the Plan) has been developed to serve as a guide for response actions to be taken by the Refinery Incident Management Team (IMT) in coordination with the Murphy Manufacturing Hurricane Response Plan in the event of a hurricane response operation at the Meraux Refinery.

The Plan provides detailed guidance for accomplishing a coordinated response to all hurricane response stages. It is the goal of the Meraux Refinery IMT to safeguard lives and property, and to minimize the financial impact of a hurricane. Murphy Oil USA, Inc. believes that the appropriate hurricane response can only be accomplished by close coordination of Manufacturing and Refinery hurricane response actions at all hurricane response stages.

Refinery equipment is designed to withstand the hurricane force winds that may be encountered in the Meraux area. Normal inspection and maintenance procedures ensure that the equipment features designed to withstand wind loads are in satisfactory condition. In the event the weather becomes severe enough to warrant production curtailment or shutdown, the decision to implement curtailment steps will be the responsibility of the Refinery Manager (Incident Commander) with input from the Incident Management Team (CMT).Hurricane operations that range from daily meetings to a complete shutdown and subsequent recovery following a hurricane will require coordination of efforts by both entities of Murphy Oil USA, Inc.

In concert with the direction of the U. S. Department of Homeland Security, The Plan utilizes concepts, principles, organization structure and terminology consistent with the National Information Management System (NIMS) Incident Command System (ICS). In the event of a hurricane event that requires support from governmental agencies at any level, Murphy’s use of the NIMS ICS will facilitate the transition to, and use of the NIMS Unified Command System (UCS).

The Plan is a working document subject to change. All personnel affected by the Plan may suggest changes and request clarification if unsure of any Plan content. Understanding of the Plan by all personnel will help ensure safe and coordinated operations.



An annual Plan review, Hurricane response refresher training and a hurricane response table top drill will be conducted annually to ensure that the Plan will effectively meet hurricane response requirements. Additional exercises may be conducted as determined by the Refinery Manager.

While no emergency manual can cover all possible contingencies, this Manual provides a set of guidelines and information to deal with probable conditions and a framework for formulating action plans appropriate for the specific circumstances. This Manual is designed to encourage early performance of low risk/low cost preparedness actions necessary for quick and safe response in the event that direct hurricane impact on the operations and facilities becomes likely.

1.2. Document Control

Document Conflicts

o The Plan is designed to work in parallel with the Murphy Manufacturing Hurricane Preparedness & Response Manual. Any conflicts between the Plan and the Manufacturing Hurricane Preparedness & Response Manual will be resolved by the Manufacturing IMT Incident Commander.

Responsibility

o The Emergency Response Coordinator is responsible for the maintenance and updating of the Plan and ensuring that all necessary revisions are made in a timely manner.

o The Emergency Response Coordinator will maintain the “Master” copy of The Plan. Questions concerning the most current version and date of the Plan should be directed to the Emergency Response Coordinator who will notify the developers of The Plan and Manufacturing Hurricane Response Plan of any required changes to their plans.

Plan Review

o The Plan shall be reviewed annually and revised as necessary to ensure that it is comprehensive and current. The Plan review will be coordinated with the Meraux Refinery’s annual review of its Hurricane Preparedness & Response Manual. The Refinery Manager will be responsible for ensuring that the annual review occurs and the review results are documented in the Plan documents. The annual Plan review will be performed prior to June 1 st . The Refinery Manager will also be responsible for ensuring documentation of changes identified during a critique of a hurricane response table top drill or actual response to a hurricane.



Distribution:

A copy of the Hurricane Preparedness Manual has been distributed and controlled in the following locations:

Location 1: Chalmette Administration Building, War RoomLocation 2: Central Control Room Conference RoomLocation 3: General Services ManagerLocation 4: Refinery ManagerLocation 5: Emergency Response CoordinatorLocation 6: Refinery Internet System

1.2 Storm Classification

The hurricane season lasts from June through November. Weather updates to Murphy Oil come from “Impact Weather” via the General Services Manager. The National Weather Service detects and tracks storms to provide advanced warnings of hurricanes. The severity classification of a hurricane is based on its maximum sustained winds. The Saffir-Simpson Hurricane Scale classifies hurricanes based primarily on wind speed.

CategoryPressure (millibar) Wind (mph)

ExamplesStorm Damage

1 < 980 74-95 Dolly 2008 Some2 965 – 979 96 - 110 Flossy 1956 Moderate3 945 – 964 110 - 130 Betsy 1965 Extensive4 920 - 944 131 – 155 Audrey 1957* Extreme5 902 >155 Katrina 2005 Catastrophic

* Ranked a Cat. 4 due to extensive storm surgeAccording to the National Weather Service, Category 1 – 5 hurricanes can be expected within 80 miles of New Orleans with the following frequencies:

Category FrequencyNew Orleans

(once in x years)1 82 193 324 705 180

http://www.impactweather.com/



Hurricane severity and path are influenced by subtle shifts in pressure patterns, which make it difficult to project storm path times and locations. Hurricane preparedness must account for forecast uncertainty and include worst likely storm path preparedness. Highest preparedness levels must be achieved when the NE quadrant of the storm is expected. Because hurricanes rotate counter-clockwise, the NE quadrant will carry the strongest winds, the most rainfall and highest tidal surge.

A total Refinery shutdown should be considered when gale/hurricane winds are projected for the immediate area, due to wind-blown objects and the possibility of lightning/wind knocking out electrical power lines. In the case of total refinery shutdown, all employees may be evacuated or a “Standby Crew” may be required to shelter at the facility. The Standby Crew will be sheltered prior to hurricane force winds reaching the refinery.

o Final sheltering and evacuation decision will be made by the Incident Command group based on the characteristics and forecasts of the storm. The main administration building is being prepared to serve as a possible sheltering site with provisions.

In addition to strong winds and rainfall, hurricanes can also be accompanied by storm surges and tornadoes. A storm surge is abnormally high water associated with tropical storms or hurricanes as they approach or move across the coastline. The advisories often describe the anticipated height of the storm surge above normal tide. Tornadoes usually cover an area about 300 yards with winds up to 300 miles per hour. They generally have a short life, sweeping a path of an average 16 miles long moving 25-40 miles per hour in a northeasterly direction.

Upon receiving a report of a tornado warning in the area, all departments will be immediately notified by broadcast over the radio. When notified of a tornado warning, Supervisors/Manager should have all personnel take immediate shelter in firmly constructed buildings. If unable to take shelter, lying flat in the nearest depression such as a ditch or curbing is recommended.



1.3. Information Sources

The Meraux Refinery has contracted Impact Weather to advise the refinery of predicted hurricane forecasts. Weather reports will be accessed through the Refinery Internet. Facility managers have access to this service.

Sche

dule

Every 24 hours when a tropical storm or hurricane is outside the Gulf of Mexico and the Caribbean.Every 12 hours when a tropical storm or hurricane is in the Atlantic Ocean or the Caribbean and attempting to enter the Gulf of Mexico.Every 6 hours when a tropical storm or hurricane is entering into the Gulf of Mexico.E-mail is the primary means of notification. The Human Resource Manager, Refinery Manager, or the Refinery Shift Supervisor will be notified via cell phone of any sudden or dramatic changes in the intensity or projected path of the tropical storm or hurricane.

Additional information sources available for weather and storm forecasting are:

Information Source Service Provided Telephone/Internet

Local Weather Radio 870 AM101.9 FM

St. Bernard Parish Sheriff Office General Hurricane Information

504-271-2501504-271-7343 (fax)

St. Bernard Office Of Emergency Preparedness

General Hurricane Information 504-278-4268

NOAA Hurricane Center Hurricane Forecast 305-229-4470http://www.nws.noaa.gov/

National Weather Service Coastal and LA ForecastTropical Weather

985-649-0357504-522-7330

USCG – Captain of the Port NOLA

Daily River Stage/ Hurricane Information

504-589-6261http://www.uscg.mil

http://www.uscg.mil/

http://www.nws.noaa.gov/

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Chapter 2:Pre-Hurricane Season Preparations Sub-Section Description Actions Required Forms & Checklists

2.1 Planning Preparations Annual Hurricane Preparation and Review and Meeting

Assign Initial Incident Command Roles

Communicate with Employees Communicate with Community Coordinate With El Dorado

Response Planning

Pre Season Meeting Agenda and Report

Pre Season General Checklist 203 Organization Assignment

List Stand-by Crew Volunteer

Form Advanced Deployment Team

Staffing Utility suppliers contacts Refinery Operations Contacts Eldorado Contacts Stand-by Crew Staffing

2.2 Impact Weather Update Update Email Contacts Impact Weather E-mail Checklist

Each year prior to June 1st, an overall review of the Hurricane Response plan will be completed by the Refinery IMT. The ER Coordinator will be responsible for conducting a review of the Plan, documenting any necessary updates, and communicating the changes to the Refinery IMT. Each member of the Refinery IMT should participate in the Plan review suggesting appropriate changes to the ER Coordinator or his designate. The Plan review should include review of the roles and responsibilities of each position in the Refinery IMT organization, and the coordinating actions between the Refinery and Manufacturing IMTs. The Plan update should also include any changes required due to actions items from prior hurricane responses and debriefings. All suggested changes to the Plan should be routed through the ER Coordinator for approval by the Refinery Manager

2.1 Planning Preparations

At the beginning of the Hurricane Season (before June 1) the Refinery Manager will hold a Pre season meeting to:

o Review the Hurricane Response plano Review Leadership roles and responsibilitieso Initiate communications with employees and communityo Begin coordination of response planning with El Dorado

Meeting Agenda -- The Plant Leadership will meet and record this meeting using:o Pre-Hurricane Season Leadership Meeting Agenda and Report



o As noted in the agenda, a Pre Season General Checklist has been prepared to ensure specific information, area assessments, equipment and supplies are identified and made ready for a major storm emergency.

Key Actions and Outcomes of the meeting will include:

o General Review of the Hurricane Response plan and associated forms and checklists.

o Issuing a pre-season Employee Hurricane Letter to remind employees of the upcoming season and encouraging them to make personal and family plans and ensure they have the supplies, communications, documents, etc. that help them be prepared for an emergency. This informational letter may include the following:

Louisiana Citizen Awareness & Disaster Evacuation Guide--Southeast Family Emergency Plan Checklist (including the Murphy Evacuation emergency

Call-In #800-643-364) Homeland Security Emergency Supply List Emergency Evacuation Guide (locations for Evacuation Shelters)

o Identify an Advanced Deployment Team that would be prepared to travel to El Dorado ahead of the storm and be able to assist before, during and following a major storm event. This Advanced team would be identified to El Dorado and would complete an Advanced Deployment Team Evacuation information form so that sheltering and accommodations can be prepared for them

o Request “Stand-by Crew Volunteers” and select/confirm required Standby Crew Staffing for the refinery in the event of a major storm. The selected volunteers will complete a Standby Crew Individual Evacuation information form so that the Refinery is aware of their personal family plans, contact information and may assist in ensuring the families of these volunteers are secure in case of a major storm event.

o Review Utility Supplier Contact Lists and review their plans and forecasts for utility supply in case of a major storm event.

o Review and Revise the Refinery Operations contacts List

o Review and Revise the El Dorado Contacts list in cooperation with El Dorado

o Review and update the St. Bernard Parish Homeland Security Contact List and discuss our interface and coordination with them.



2.2 Impact Weather Email List Update

The Refinery Information Officer will update Impact Weather E-mail Checklist to ensure communication of storm status is sent to the appropriate Incident command personnel at the refinery.

Meraux Refinery – Hurricane Preparedness & Response Manual Revision April 2011Chapter 3:

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Chapter 3 – Hurricane Response Pre-Landfall Sub-

SectionDescription Actions Required Forms & Checklists

Overview Stage 1 Named Storm

Approaches Gulf of Mexico Named Storm Meeting Begin Incident Briefing Process Complete Incident Objectives Check Tank Storage Check Electrical Backups Identify and brief Standby

Crew

Stage 1 – Named Storm Meeting Agenda

201 Incident Briefing Tanks Storage Check Electrical Backup Checklist IT Stage 1 Checklist Advanced Deployment

Team Staffing Stand-By Crew staffing

Stage 2 Four Day Out from Landfall Four Day Out Meeting Stage 2 Incident Briefing Review Communications Plan Complete Stage 2 General

Checklist Begin Area 2-6 checklists Begin Building Equipment

Check Complete IT Stage 2 Checklist Plan release of standby crew to

prep family and return to plant Distribute emergency Cell

Phones Decision Required on HF Alky

Shutdown

Stage 2 – Four day out Meeting Agenda

205 Radio Communications Plan

Stage 2 General Checklist Area 2 Checklist Area 3 Checklist Area 4 Checklist Area 5 Checklist Area 6 Checklist Building-Equipment IT Stage 2 Checklist

Stage 3 Shutdown Initiated based on predicted landfall

Shutdown Meeting and Report

Stage 3 Incident Briefing Begin Shutdown as

determined Distribute Satellite Phones Send Advanced Deployment

Team to El Dorado

Stage 3 -- Shutdown Agenda

Refinery Shutdown Sequence

IT Stage 3 Checklist

Stage 4 Evacuation Started based on predicted landfallRefinery Area

Evacuation Start Meeting Stage 4 Incident Briefing Plan Transfer of Incident

Command to El Dorado

Stage 4 – Evacuation Start Agenda

IT Stage 4 Checklist

Stage 5 Evacuation Ended Evacuation End Meeting Stage 5 Incident Briefing Transfer Incident Command to

El Dorado Evacuate Facility (Standby

crew evacuated or sheltered)

Stage 5 – Evacuation End Agenda



Overview: Hurricane Response Pre-Landfall

The Refinery Hurricane Response begins (Stage 1) when a Tropical Cyclone has been “named,” has entered the Caribbean and has a potential to enter the Gulf and impact the refinery. Throughout the stages of hurricane response, below, the safety and security of refinery personnel and property will be considered at each step in order to evaluate if and when the refinery should be shutdown and/or evacuated. The following considerations will help leadership to evaluate and make decisions.

The Refinery IMT will continuously monitor the Impact Weather forecasts and Tropical storm status throughout the duration of the event. They have the responsibility for deciding when to elevate their response and plan activation to Stage 2 and succeeding stages. Their decision to elevate the plan stages are determined by a variety of conditions as the storm progresses. These conditions include (but are not limited to):

Storm Information:o Projected tracko Projected strengtho Anticipated storm surgeo Heavy rainfall

Refinery Information:o Refinery equipment is designed to withstand the hurricane force winds that may be

encountered in the Meraux area.o Electricity supply to the Refinery is designed to withstand 140 mph winds.o Refinery units and piping are designed to withstand the hurricane force winds that may

be encountered in the Meraux area.o Electricity outage is anticipated during tropical force or greater conditions.o High winds, lightning, and storm surge must be considered for the safety of employees

and the Hurricane staffing crew.

Area Evacuation Information:o St. Bernard Parish will likely be under a recommended evacuation for Category 1 and 2

hurricanes.o St. Bernard Parish will likely be under a recommended evacuation for Category 3

hurricane but may also be under a mandatory evacuation.o St. Bernard Parish will likely be under a mandatory evacuation for Category 4 and 5

hurricanes. It takes 72 hours to evacuate the outlying areas of St. Bernard, and Plaquemine

Parishes. Recommended evacuation for St. Bernard and Plaquemine Parishes may begin

approximately 48 hours prior to gale force winds reaching land fall.



Two hours prior to hurricane gale force winds, evacuation routes will be closed Reminder: The NE quadrant of hurricane delivers the most wind and rain.

Tornadoes are often associated with hurricanes.

o Other considerations: Personnel issues, vacations, etc. Supplier issues Shipment issues

Each Stage is discussed briefly below and the key criteria or events that help the Refinery IMT decide their specific response.

Stage 1 Pre Landfall – Named Storm Approaches the Gulf of Mexico

The refinery will be placed in Stage 1 Alert when a named storm has entered the Caribbean and has a potential to enter the Gulf and impact the refinery.

Named Storm Meetingo A Stage 1 Meeting will take place 7 to 10 days in advance of the storm.

Meeting Logistics, Attendees and Reporting information is included in Appendix A – Meetings as Stage 1 – Named Storm Meeting Agenda

o The Purpose of this meeting is to: Address long lead items and make other preparations in anticipation of the tropical

storm/hurricane making landfall in the general vicinity of the refinery within one week

o The Meeting agenda has the following key elements and actions to be taken (included in agenda above).

Initiate the 201 Incident Briefing (and associated forms). This form is part of the National Incident Management System (NIMS) and several of these forms are use as part of our response in the event that coordination with the U.S. Coast Guard, FEMA or other agencies is required. You will note that Each Stage meeting includes completion of the appropriate NIMS based forms.

Complete the Stage 1 Checklist required. These checklists help ensure that the overall Refinery is on alert for the approaching storm and preparations are being made. These include: Stage 1 General Checklist (this checklist includes a general facilities Review and

responsibilities for completing specific Items( Tanks Storage Check (this checklist overviews the Refinery Tankage and is used to

ensure appropriate fill levels in the tanks in the event of flooding)



Electrical Backup Checklist (This is a list of backup generators that may be accessed during a power failure. They must be checked and prepared)

IT Stage 1 Checklist (This checklist is the initial Information and Data Systems action in preparation for a major storm event.)

Advanced Deployment Team Staffing (The Advanced Deployment Team was identified during the Pre-hurricane meeting. At this time the list must be checked to ensure it is up-to-date, that people are not on vacations, leaves, etc. that could affect their participation, etc. Communications with El Dorado will also include checking on this list and the preparations for this teams deployment)

Stand-By Crew staffing (The standby crew was also identified in the pre-hurricane season meeting. At this time the list must be checked and participants confirmed.)

Preview Stage 2 Checklists. These are more detailed checklists and the Refinery IMT will review these and assign individuals so they are ready in case the storm is elevated to a Stage 2. These include: 205 Radio Communications Plan Stage 2 General Checklist Area 2 Checklist Area 3 Checklist Area 4 Checklist Area 5 Checklist Area 6 Checklist Building-Equipment IT Stage 2 Checklist

Schedule and hold briefing with Standby Crew to layout the possible schedule, plan and other considerations. The Information Officer will be responsible for this meeting.

Schedule a Stage 1 meeting with the Manufacturing IMT and review overall preparedness and status.

Stage 2 Pre Landfall – Four Days Out From Landfall

The refinery will be placed in Stage 2 Alert when a named tropical storm/hurricane is approximately 4 days our from landfall and the hurricane is expected to come ashore between New Iberia, Louisiana, and Pascagoula, Mississippi and has a potential to enter the Gulf and impact the refinery.

Once Stage 2 has been determined, the Manufacturing IMT will establish daily updates with the Refinery IMT at 11:00 am CDT. The Refinery IMT will prepare for these updates during the required stage meetings or in a separate daily review meeting schedule in preparation for the Manufacturing Update.



Four Day Out Meeting

o A Stage 2 Four Day Out Meeting will take place take place when Impact has identified that the storm is approximately 4 days from landfall.

o The Purpose of this meeting is to: Review the storm characteristics and projections and make an evaluation of its

potential impact on the Refinery. Adjust the shutdown sequence and set critical points for shutting down specific units

with the expectation of hurricane contact within four days

o The Stage 2 – Four day out meeting agenda has the following key elements and actions to be taken (included in agenda above). Review Storm Status and initiate the Stage 2 – 201 Incident Briefing Review any concerns or outstanding items from Stage 1 Meeting and Checklists Review Stage 2 checklists. These include:

205 Radio Communications Plan Stage 2 General Checklist Area 2 Checklist Area 3 Checklist Area 4 Checklist Area 5 Checklist Area 6 Checklist Building-Equipment IT Stage 2 Checklist

Discuss and/or Plan release of standby crew to prep family and return to plant Distribute emergency Cell Phones Discuss potential shutdown timing and sequencing.

A decision regarding shutting down the HF Alky will be a key element of this discussion since the HF Alky will require 78 or more hours for complete shutdown and acid removal.

A decision to shutdown the HF Alky will move the storm status to Stage 3 – shutdown.

This decision may not be made at the Stage 2 meeting – the Refinery IMP will continuously monitor the storm status in order to make this decision in coordination with the Manufacturing IMT.

Schedule a Stage 1 meeting with the Manufacturing IMT and review overall preparedness and status.



Stage 3 Pre-Landfall -- Shutdown Initiated at Refinery

The refinery will be placed in Stage 3 Alert when a decision has been made, based on the storm characteristics and conditions relative to the refinery, to begin shutting down units beginning with the HF Alky. As noted above, complete shutdown and acid removal from the HF Alky will require at least 78 hours prior to losing power as a result of a major storm event. Depending on the storm, additional units will be shutdown as described in the Refinery Shutdown Sequence

Stage 3 – Shutdown meeting

o A Stage 3 – Shutdown Meeting will take place take place once the decision has been made to begin shutdown of the HF Alky in preparation for an oncoming storm.

o The Purpose of this meeting is to: Review the storm characteristics and projections and make an evaluation of its


with the expectation of hurricane contact within 48 hours.

o The Stage 3 – Shutdown meeting agenda has the following key elements and actions to be taken (included in agenda above). Review Storm Status (Impact Weather, etc.) and initiate 201 Incident briefing on this

stage of the strom. Review Stage 2 meeting and checklists for any concerns or outstanding items. Review Stage 3 checklists including the following:

Refinery Shutdown Sequence IT Stage 3 Checklist Evacuation Headcount (identify individuals responsible for tracking evacuation and

identify all individuals at plant) Plan and initiate Shutdown as determined Distribute Satellite Phones Review the status of available utilities against current refinery utility consumption Review Load Shedding plans and make adjustments as needed Review preparation status

vehicles are fueled Petty Cash Available Communications

Send Advanced Deployment Team to El Dorado Schedule and Plan Eldorado Update meeting with Manufacturing IMT



Stage 4 Pre Landfall – Evacuation Started

The refinery will be placed in Stage 4 Alert when the Refinery IMT or the St. Bernard Parrish has issued an evacuation order for the area. The final decision to evacuate the Meraux Refinery due to an approaching hurricane and to what degree of evacuation is determined by the Refinery IMT and Incident Commander. Direct communication to each area supervisor will be given and the Evacuation Headcount form will be used to account for each person.

Stage 4 – Evacuation Started Meeting

o A Stage 4 Meeting will take place take following a determination by the Refinery IMT or the St. Bernard Parrish that an evacuation of the surrounding area to the plant is required.

o The purpose of this meeting is to: Review the storm characteristics and projections and make an evaluation of its


with the expectation of hurricane contact within 24 hours

o The Stage 4 – Evacuation Started meeting agenda has the following key elements and actions to be taken (included in agenda above). Review Storm Status (Impact Weather, etc.) and initiate 201 Incident briefing on this

stage of the storm. Review Stage 3 meeting and checklists for any concerns or outstanding items. Review Stage 4 checklists including the following:

IT Stage 4 Checklist Evacuation Headcount (

Discuss and Plan staged evacuation/release of non-standby crew as units are shut-down (See General Evacuation Procedures below)

Plan removal/relocation of Emergency response Equipment (see Vehicle Evacuation below)

Plan Transfer of Incident Command to El Dorado Schedule and Plan El Dorado Update meeting with manufacturing IMT

o General Evacuation Procedures. Evacuating personnel will proceed in an orderly fashion to a designated evacuation

assembly area. Upon arrival at the assembly area, personnel will report for headcount to their respective Supervisor. The Supervisor will in turn report any missing individuals to the Safety Supervisor. The Safety Supervisor will then report, by radio the number and identity of any missing person to the Incident Commander. The Incident Commander will then organize a team to “sweep” the area for missing personnel (if



conditions permit). Evacuated personnel will be allowed to leave the refinery only after being accounted for via the Evacuation Headcount form (Figure 9.1).

In-Facility Evacuation/Assembly Areas. The choice of assembly areas is based primarily on the nature of the emergency. In

the case of a hurricane, the assembly areas will be sturdy building and offices. No outside assembly areas will be allowed.

Designated Assembly AreasAssembly Area Location Assembly Area NumberChalmette Administration Office No. 1Central Control Room No. 2Employee Parking Lot No. 3Contractor Parking Lots No. 4, Outside of Contractor Gate Maintenance Bay Area No. 5Gate 6 No. 6

Assigned Assembly AreasMaintenance Personnel Report to their supervisors in the Maintenance Bay Area

immediately for a head count unless assigned to the Emergency Response Team.

Operating Unit Personnel Report to their Area Operator Shelter for a head count and the chief operator will report that count to his shift foreman.

Area III Personnel Report directly to their shift foreman by radio or telephone for a head count and proceed to a designated assembly area unless directed differently by their supervisors.

Administrative Office Building Personnel.

Assemble in Room 110 of the Chalmette Admin Building.

Contractors Hurricane evacuation will require the Contract Superintendent or representative be present at the Contractor Gate west of the WWT for head count. Other evacuations the contractor shall report to the nearest perimeter security post unless otherwise instructed by the MOUSA Supervisor. Individual companies will conduct an area headcount and report to the Contractor Safety Coordinator or Security, who will report to the Incident Commander.

Visitors Return to the Chalmette Administration Building for further instructions.



Area Headcount. Immediately, at the onset of the evacuation, the pre-designated Area Evacuation

Warden will take and report the headcount according to headcount procedures given on the Headcount Form (Figure 9.1). Through the entire emergency and resulting evacuation, the Area Evacuation Warden is responsible for keeping track of the personnel in their area and reporting the status to the Incident Commander.

Area Evacuation WardensLocation PersonLaboratory Lab SupervisorMaintenance Department Maintenance Supervisors on DutyOperations Department Shift Foreman on DutySafety Department Safety ManagerAdministration Department Managers or designeeContractors Contractor Safety Coordinator/Security Officer

It is important to remember when evacuating the facility there may be individuals in the facility who are unaware of the evacuation order. These may be truck drivers, railroad personnel, salesmen, delivery persons, contractors, workers at the dock, or people waiting in cars in the parking lot. The Area Superintendent and/or Shift Foreman are responsible for having these areas checked. If employees are unable to relocate to the designated assembly area, his/her Evacuation Warden will be responsible for notifying the Command Center of his/her location and well-being.

Evacuation of Injured Personnel It is the responsibility of the Safety Department personnel to tend to injured

persons and insure that those injured persons are safely evacuated to either an assembly or triage site. The Safety Officer or designate will communicate with the Command Center to keep them informed of those individuals who are injured and receiving care. When safely possible, the injured personnel will be evacuated to a designated Parish Evacuation Center or Hospital capable of caring for the injured.

Order of Facility Evacuation. The Refinery Manager will make the final decision to evacuate the refinery and to

what degree the refinery will be evacuated based on current weather conditions and the projected course of the hurricane.

During a 1st Phase evacuation, all personnel other than normal Process and Mechanical staff will be required to evacuate the facility. Evacuating personnel will proceed in an orderly fashion to their designated evacuation assembly area. Upon arrival at the assembly area, personnel will report for headcount to their respective Supervisor before being allowed to leave Murphy Oil property.



During a 2nd Phase evacuation, all personnel other than the “Standby Crew” will be required to evacuate the facility. Evacuating personnel will proceed in an orderly fashion to their designated evacuation assembly area. Upon arrival at the assembly area, personnel will report for headcount to their respective Supervisor before being allowed to leave Murphy Oil property. The Supervisor’s final duty will be to forward the headcount forms to the “Standby Crew” for safekeeping before they evacuate the facility.

During a 3rd Phase evacuation the “Standby Crew” will be evacuated if required and evacuation completed 12 hours prior to landfall. Each member of the “Standby Crew” will complete a headcount form before evacuating the facility. Completed headcount forms will be stored in the safest place possible for retrieval after the storm

o Refinery Vehicle Fleet/Heavy Equipment Evacuation Hurricane 24 Hours

All refinery vehicles and heavy equipment will be evacuated to locations that have been determined to be the safest location to prevent loss due to tidal surge and flooding. This step will be taken in three phases; first phase will be to move ½ (half) of the motor fleet when the hurricane is 24 hours away, the 2nd (second) phase will be to re-locate the heavy equipment, Cherry Pickers, Forklifts, Man-lifts, Tractors, 3000gpm Trailer Mounted Fire Water Pump, 3,000 Trailer Mounted Nozzle and WATP Foam system, and Drotts to the highest ground possible when an approaching Hurricane is 16 hours out (river batture levee), the 1/3 (third) and final phase will occur when the decision has been made to evacuate the Refinery.

Phase 1: Hurricane Staffing Volunteers will assemble (at a site to be determined) with their

POV and will be transported to the Refinery via leased 15 passenger vans (2). This will be performed when the Hurricane is 24 hours out. Simultaneously, half of the motor fleet will be evacuated, using contract labor, to Turner Site, 401 Jefferson Hwy, Jefferson, La, (504) 837-2063. This evacuation phase will utilize a St. Bernard Parish Deputy to escort the convoy to determined site. The drivers of these vehicles will be transported back to the refinery in the refinery’s leased van, thus allowing them to secure their POVs.

Phase 2: As the Hurricane approaches and is 16 hours out, all heavy equipment as defined

above, will be relocated from the refinery and parked on the Meraux Refinery Batture Levee near the Dock location.

Phase 3: The remainder of the refinery fleet will be evacuated by the Hurricane Volunteer

Staff when a total refinery evacuation has been determined. This phase will occur when the pending Hurricane is 12 hours out.



Stage 5 Pre Landfall – Evacuation End

The refinery will be placed in Stage 5 Alert when non Stand-by personnel have been evacuated from the facility and surrounding area.

Stage 5 – Evacuation End Meeting

o A Stage 5 Meeting will take place take when non Stand-by personnel have been evacuated from the facility and surrounding area. Review and ensure evacuation of the Refinery and transfer of Incident Command to El

Dorado for the period of the evacuation.

o The Stage 5 – Evacuation End Meeting agenda has the following key elements and actions to be taken (included in agenda above). Review Storm Status (Impact Weather, etc.) and initiate 201 Incident briefing on this

stage of the storm. Review Stage 4 meeting and checklists for any concerns or outstanding items. Review Evacuation Headcount and ensure all individuals are accounted for. Discuss and plan Stand-by crew evacuation or sheltering options. Plan removal/relocation of Emergency response Equipment Discuss concerns, additional plans, etc. Schedule and Plan El Dorado Update meeting with manufacturing IMT and transfer

incident command to Manufacturing IMT.


After Landfall of 52

Chapter 4: After Landfall Sub-Section Description Actions Required Forms & ChecklistsOverview After LandfallStage 6 Named Storm had Made

Landfall Ensure safety of Refinery

Standby Team. Ensure clarity of Incident

Command If Incident command is still

at the Refinery – a Stage 6 Meeting is held and recorded.

214 Unit Log Stage 6 Landfall

Meeting & Report

Stage 7 Preparation to Re-enter Refinery Ensure safety of Refinery Standby Team.

Ensure clarity of Incident Command

If Incident command is still at the Refinery – a Stage 7 Meeting is held and recorded.

214 Unit Log Stage 7 Pre-Re Entry

Meeting & Report

Stage 8 Communications restored with Standby Team

Ensure safety of Refinery Standby Team.

Ensure clarity of Incident Command

If Incident command is still at the Refinery – a Stage 8 Meeting is held and recorded.

214 Unit Log Stage 8

Communications Restored Meeting & Report

Stage 9 Damage Assessment Team Authorized to enter Refinery

Reestablish Incident command at the Refinery – a Stage 9 Meeting is held and recorded.

214 Unit Log Stage 9 Assessment

Team Meeting & Report

Stage 6 After Landfall – Named Storm has made landfall

A named storm has made landfall. There may be a loss of communications. The status of the Standby Team and the Refinery may be unknown.

The Refinery Standby Team may have been evacuated from the Refinery. St. Bernard Parish and the surrounding area may have been evacuated.



If communications are secure and it has been determined that Incident Command should be maintained at the Refinery,

o The Refinery IMT and Incident Commander will continue as responsible for the development of a full Incident Action Plan (IAP) with an appropriate IAP operational period in coordination with the Manufacturing Incident Command Post. The IAP operation period may be 12 hours or 24 hours depending upon the circumstances associated with storm.

o Individual and group activities will be recorded using ICS form 214 Unit Log

o The Incident Command team will hold a Stage 6 Meeting and record their review on Stage 6 Landfall Meeting & Report this meeting will include:

Review Storm Status (Impact Weather, etc.) and initiate 201 Incident briefing on this stage of the storm.

Review Personnel location and status and ensure all individuals are accounted for. Review Stage 5 meeting and checklists for any concerns or outstanding items. Discuss emergency stores and supplies. Discuss concerns, additional plans, etc. Schedule and Plan El Dorado Update meeting with manufacturing IMT.

If incident command was transferred to El Dorado,

o The full Manufacturing IMT is activated. The Manufacturing Incident Command Post (ICP) is established and manned by the Manufacturing IMT. Incident Command may have been transferred to the Manufacturing IMT. Operation of the Manufacturing IMT is ongoing using the NIMS ICS Operations Planning Cycle discussed in Section 7 of the Manufacturing Hurricane Response Plan. If command has been transferred, the Manufacturing IMT Incident Commander is responsible for the development of a full Incident Action Plan (IAP) with an appropriate IAP operational period. The IAP operation period may be 12 hours or 24 hours depending upon the circumstances associated with storm.

o The Incident Commander will determine the staffing schedule for the IAP operational period in use. For significant hurricane incidents, the typical staffing will be the full Manufacturing IMT during a 12-hour day shift and the appropriate smaller night shift staffing as determined by the Manufacturing IMT Incident Commander.

o If circumstances warrant, the Manufacturing IMT will work with any agencies involved in Search and Rescue, and establishing safe re-entry routes into the area. A Unified Command with participating government agencies that will include the Manufacturing IMT Incident Commander will be established if necessary. Reestablishing contact with the Standby Team



should be a priority. Depending on contact with the Standby Team and the severity of the storm, reconnaissance flights over the Refinery may also be high priority.

Stage 7 After Landfall – Preparation to Re-enter Refinery

A named storm has made landfall is passing beyond the Refinery. Preparations for re-entry to the Refinery and assessment of damages are made.

The Refinery may have been shut down and completely evacuated. St. Bernard Parish and the surrounding area may have been evacuated.

Contact with the Refinery Standby Team has been established. The status of the Refinery may be unknown. In the event the Refinery has been evacuated, and the status of the Refinery is unknown, preparations for re-entry and damage assessment operations will be priority. If the Standby Team remained in the Refinery during the storm, then damage assessment operations will take priority.


o The Refinery IMT and Incident Commander will continue as responsible for the development of a full Incident


o The Incident Command team will hold a Stage 7 Meeting and record their review on Stage 7 Pre-Re Entry Meeting & Report this meeting will include:


Review Personnel location and status and ensure all individuals are accounted for. Review Stage 5 meeting and checklists for any concerns or outstanding items. Discuss emergency stores and supplies. Discuss concerns, additional plans, etc. Schedule and Plan El Dorado Update meeting with manufacturing IMT.


o The full Manufacturing IMT is activated. The Manufacturing ICP has been established and manned. Incident Command remains with the Manufacturing IMT. Operation of the Manufacturing IMT is ongoing using the NIMS ICS Operations Planning Cycle discussed in Section 7. The Manufacturing IMT Incident Commander is responsible for the development of a full Incident Action Plan (IAP) with an appropriate IAP operational period. The IAP



operation period may be 12 hours or 24 hours depending upon the circumstances associated with storm.

o The Manufacturing IMT Incident Commander will determine the staffing schedule for the IAP operational period in use. For significant hurricane incidents, the typical staffing will be the full Manufacturing IMT during a 12-hour day shift and the appropriate smaller night shift staffing as determined by the Manufacturing IMT Incident Commander.

o The focus of the Manufacturing IMT should be on Refinery re-entry and damage assessment operations, support for evacuated personnel, and integrating Refinery IMT members that may have evacuated to El Dorado into the Manufacturing IMT.

Stage 8 After Landfall – Communications restored with Standby Team

Standby Team at the Refinery.

During Stage 8 ALF the refinery is completely shut down, but the Refinery Standby Team and possibly other Refinery personnel will have returned to the Refinery. There will be full communications between the Manufacturing IMT and the Refinery Standby Team.


o The Refinery IMT and Incident Commander will continue as responsible for the development of a full Incident


o The Incident Command team will hold a Stage 7 Meeting and record their review on Stage 8 Communications Restored Meeting & Report this meeting will include:


Review Personnel location and status and ensure all individuals are accounted for. Review Stage 6 meeting and checklists for any concerns or outstanding items. Discuss emergency stores and supplies. Discuss concerns, additional plans, etc. Schedule and plan El Dorado Update meeting with manufacturing IMT.




o The Manufacturing IMT Incident Commander will decide if the full Manufacturing IMT and “Planning Process” with development of a complete IAP should continue. The Incident Commander should take into consideration the condition of the facility, the status of the storm, the logistics available to the Refinery personnel on scene (power, communication, personnel, equipment, etc.), and the safety of those personnel. The Incident Commander will also consider the requirements of Governmental Agencies when making the decision whether or not to maintain the Manufacturing IMT on active status. For the period that the Manufacturing IMT remains on active status, and the Refinery IMT has not returned to full function in the Refinery, Incident Command will remain with the Manufacturing IMT Incident Commander.

o While the Manufacturing IMT remains on active status, all meetings and briefs will be conducted at the El Dorado ICP as directed by the Planning Section Chief acting on behalf of the Incident Commander.

o The Manufacturing IMT Incident Commander will determine the staffing schedule for the IAP operational period in use. For significant hurricane incidents, the typical staffing will be the full Manufacturing IMT during a 12-hour day shift and the appropriate smaller night shift staffing as determined by the Manufacturing IMT Incident Commander.

o Part of the preparations for re-entry to the Refinery will include locating water, food, and shelter for all personnel who will be returning to the refinery to help with the recovery operations.

Re-entry by the general public into St. Bernard Parish and the surrounding areas may not be authorized at this time. All efforts should be made to assist with re-entry of the damage assessment team and any other personnel that may be needed during the Refinery’s recovery period. Local, state and federal agencies should be contacted to ensure that assessment team and recovery personnel are allowed to travel through the areas that remain under an evacuation order. The agencies should also be requested to provide required credentials for the damage assessment personnel and other incoming Refinery personnel that may not have been issued re-entry credentials prior to the storm.

Stage 9 After Landfall – Damage Assessment Team Authorized to enter Refinery

A named storm has made landfall. The damage assessment team has been given authorization to enter the Refinery and an assessment of damage to the Refinery is being conducted.



Full communications have been restored between the Manufacturing IMT and the Refinery Standby Team as well as other personnel that have re-entered the Refinery.


o The Refinery IMT and Incident Commander will continue as responsible for the development of full incident response.


o The Incident Command team will hold a Stage 7 Meeting and record their review on Stage 9 Assessment Team Meeting & Report this meeting will include:


Review Personnel location and status and ensure all individuals are accounted for. Review Stage 7 meeting and checklists for any concerns or outstanding items. Discuss emergency stores and supplies. Discuss concerns, additional plans, etc. Review key personnel that are available to be designated SME’s for individual

assessment areas. Make personnel assignment to specific areas. Determine realistic time frame for all

parties to travel and make assessments. Contact personnel as to responsibilities, completion date, and time. The location of

the blank “Damage Assessment Log Sheets”. Schedule and plan El Dorado Update meeting with manufacturing IMT.


o The Manufacturing IMT Incident Commander will decide if the full Manufacturing IMT and “Planning Process” with development of a complete IAP should continue. The Incident Commander should take into consideration the condition of the facility, the status of the storm, the logistics available to the Refinery personnel on scene (power, communication, personnel, equipment, etc.), and the safety of those personnel. The Incident Commander will also consider the requirements of Governmental Agencies when making the decision whether or not to maintain the Manufacturing IMT on active status. For the period that the Manufacturing IMT remains on active status, and the Refinery IMT has not returned to full function in the Refinery, Incident Command will remain with the Manufacturing IMT Incident Commander.



o During Stage 9 ALF, conditions may allow the Refinery IMT to return to the Refinery. Upon the Refinery IMT’s return the Refinery, the Manufacturing IMT Incident Commander may transfer Incident Command to the Refinery IMT Incident Commander if both the Manufacturing and Refinery Incident Commanders determine that the Refinery has the resources required for the Refinery IMT to resume Incident Command. In the event of extensive damage to the Refinery, Incident Command may remain with the Manufacturing IMT for an extended period of time. Once the Refinery IMT has resumed Incident Command, the daily 11:00 AM meetings will be hosted and run by the Refinery IMT. In the event that Refinery damage is significant, the Refinery IMT will continue with preparation of an IAP for each operating period. If Refinery damage is minimal, the Refinery IMT will conduct the daily 11:00 AM meeting. This meeting will include discussions for transfer of the Incident Command to the Refinery.

o The Manufacturing IMT will remain on alert through the conclusion of the Refinery recovery period supporting the Refinery IMT with recovery operations and Refinery startup as necessary.

Damage Assessment Team Preparation

o A Damage Assessment Team will be briefed in preparation for a thorough review of the plant. This briefing will be discussed as part of the Stage 9 Assessment Team Meeting & Report and accomplished by the Refinery IMT. This briefing will include the following cautions and notes:

Keep in mind that personnel safety is still a top priority. Damaged equipment or buildings, piping, etc. could present risks of physical injury. Assessment is to be a visual determination only. This will be the first pass to collect information on determining where additional expertise will be needed to make additional judgments.

Visual determination is defined to be by not moving any object or parts that may jeopardize or weaken the structural integrity of the equipment.

Fill out the “Damage Assessment Log Sheets” (Section 11.4) and take pictures where appropriate.

Rank (1-4) each finding with appropriate visual priority, using individuals overall knowledge of equipment and importance.

o 1 – Urgento 2 – High Priorityo 3 – Concernedo 4 – Low Possible Damage



Local SME’s positions can be filled from – Process, Technical, Maintenance, outside contractors or engineers as applicable or deemed necessary with the individuals background and knowledge base.

Forward all of the individual Region “Damage Assessment Log Sheets” with any accompanying pictures and diagrams to the Refinery Manager.

Meraux Refinery – Hurricane Preparedness & Response Manual Revision June 2010Chapter 5Recovery

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Chapter 5: Recovery Sub-

SectionDescription Actions Required Forms & Checklists

Overview

Stage 10 Recovery Ensure Refinery damage is assessed and corrective action completed prior to start-up

201 Incident Briefing Stage 10 Start-up Meeting and Report

Stage 11 Refinery Online Re-start Refinery safely and stabilize processes

Stage 11 Refinery Recovery Meeting

Debrief &

Critique

Debrief & Critiqu Document Lessons Learned and identify process improvements for future situations.

Debrief & Critique Meeting .

Stage 10 Recovery

Refinery startup has begun. There is full communication between the Manufacturing IMT and the personnel in the Refinery. Refinery personnel not essential for the Refinery startup may not have returned to the Refinery.

Incident Command has been transferred from the Manufacturing IMT Incident Commander to the Refinery IMT Incident Commander. The Refinery IMT Incident Commander will decide if the full Refinery IMT needs to remain activated. If the Refinery IMT has been deactivated, and the Refinery needs only routine support from the El Dorado office, a daily update phone conference between the Vice President of Refining and the Refinery Manager will be conducted daily at 11:00 AM as detailed in the “Update Meeting Agenda” in Appendix A of the Manufacturing Hurricane Response Plan. The Vice President of Refining will determine the El Dorado personnel that are required to attend the daily update.

A Damage Assessment Team will assess the condition of the plant and the identify corrective actions required prior to re-starting refinery processes. Their assessments will include and be documented with:o 208 Site Safety and Health Plan o Initial Damage Assess Log Sheet


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o Initial Storm Damage Assessment

A brief meeting of the plant leadership will be conducted to clarify the refineries status and document any action items that must be planned for the future. This meeting will be conducted and recorded on Stage 10 Start-up Meeting and Report. This meeting includes but is not limited to:o Initiate 201 Incident Briefing o Review damage reports for damage effecting startup, damage causing unit slowdown,

and changes to normal startup utility.o Determine whether normal mechanical and construction operations should be

suspended.o Determine and initiate priority sequence and personnel responsibilities for repairs of

storm damage equipment.o Revise the Startup sequence if needed.o Determine schedule for bringing personnel back to work (if applicable).o Discuss the need for contractor support.o Set the time for the Startup Meeting based on estimated completion time for high

priority repairs.Discuss the need for additional outside assistance, e.g. SMEs.

Stage 11 Refinery Online

The Refinery will be considered at Stage 11 when operations are fully online and all personnel are back at work. At this time all records from the event will be collected and prepared for use in the Debrief and Critique that follows the event.

A brief meeting of the plant leadership will be conducted to clarify the refineries status and document any action items that must be planned for the future. This meeting will be conducted and recorded on Stage 11 Refinery Recovery Meeting. This meeting will include, but not be limited to:o Review the initial damage reports for accuracy and completeness.o Review Load Shedding Plans – were they adequate.o Discuss the need for additional outside contractor support.o Discuss the need for additional outside assistance, e.g. during initial assessment and during

initial startup.o Discuss the overall assessment of:

Hurricane Plans Preparedness Equipment Personnel


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Debrief and Critique

If any part of Manufacturing Hurricane Response Plan is implemented, a debriefing of actual response actions and a critique of the Plan should be conducted. The purpose of the debriefing and critique is to develop “Lessons Learned” and “What Went Well”. This learning from the debriefing and critiques will be used to update the Plan as necessary. The Manufacturing IMT Planning Section Chief will conduct the Plan debriefing and critique. All Manufacturing personnel involved in the hurricane response should attend. The debriefing and critique should be conducted as soon as possible after return to routine Refinery operations.

The Refinery Manager will coordinate the debriefing and critique along with any resulting action items. Participants should submit any relevant documentation regarding the Hurricane response that they may have to the Documentation Unit Leader.

o An Agenda for the Debrief and Critique has been developed in Appendix A -- Debrief & Critique Meeting. This meeting will include, but not be limited to: Review the initial damage reports for accuracy and completeness. Review Load Shedding Plans – were they adequate. Discuss the need for additional outside contractor support. Discuss the need for additional outside assistance, e.g. during initial assessment and

during initial startup. Discuss the overall assessment of:

Hurricane Plans Preparedness Equipment Personnel

.


Refinery Incident Management Team of 52

Chapter 6: Refinery Incident Management Team In the event that an impending hurricane threatens the Meraux Refinery with anticipated wind damage or flooding, an Emergency Operating Center, EOC, will be organized and staffed at the Central Control Room (CCR) conference room initially. The EOC may be moved to the MOUSA Corporate office depending on the overall storm situation. Various members of the refinery staff will be summoned to fill roles and responsibilities that are within their areas of expertise.

The EOC will be organized based on overall Incident Command at the refinery. Specific Assignments are listed in the ICS form 203 Organization Assignment List, and these assignments will be updated regularly during the storm.

The basic command structure and default assignments are as follows. The actual staffing will be assigned and confirmed at Stage 1 of a Hurricane event.

The following key roles are discussed below: Incident Commander (IC) Operations Section Chief (OSC) Safety/Security Officer (SOFR) Planning/Intel Section Chief (PSC) Information/Liaison Officer (PIO) Logistics Section Chief (LSC) Documentation Specialist Finance/Administration Section Chief (FSC)

Actual roles and assignments will be identified and recorded on ICS form 203 Organization Assignment List. A list of refinery Organizational Positions are mapped against possible Incident Command Roles below:



Murphy Organizational Titles to Incident Command MappingMurphy Refinery Title Incident Command Possible Roles

Refinery Manager Incident CommandSr. Administrative Assistant DocumentationISD Specialist Planning/Intel Section ChiefAccounting Manager Finance/administration ChiefAccounting Supervisor Finance/administration ChiefOperations Manager Incident Command

Operations Section ChiefGeneral Mgr. Process Support &Economics

Incident CommandOperations Section Chief

Special Operations Operations Section ChiefEnvironmental Manager Planning/Intel Section ChiefEconomics & Planning Planning/Intel Section Chief

Operations Section ChiefIncident Command

Safety/Security Manager Safety OfficerProject Engineering Manager Planning Section ChiefHuman Resources Information/Liaison OfficerMaintenance Manager Incident Command

Logistics Section ChiefEmergency Response Safety OfficerAssistant DocumentationMaintenance Specialist Logistics Section ChiefIS Manager Planning Section ChiefGeneral Services Manager Incident Command

Information/Liaison Officer

Incident Commander (IC)

The Hurricane Incident Commander (IC) is generally the Murphy Oil USA, Meraux Refinery Manager (or designee) with ultimate responsibility for safely and effectively responding to, managing and recovering from an emergency occurring at the Meraux facility.

For incidents involving other jurisdictional authorities, the ICS structure may be expanded to establish a “Unified Command” organization to include representatives of outside jurisdictional authorities and agencies. General responsibilities of the IC are included in the following checklists.



The IC may have Deputy IC’s, who must have the same qualifications as the person for whom they work, as they must be able to take over that position at any time. The Incident Commander (IC) directs all aspects of the incident response.

The major responsibilities of the IC are: Coordinate Stage meetings and briefings Determine Incident Objectives and general direction for managing the incident Establish priorities Establish an Emergency Operations Center (EOC) Brief Command Staff and Section Chiefs Establish an appropriate organization Approve and authorize the implementation of an IAP Ensure adequate safety measures are in place Coordinate with key people and officials Brief Manufacturing IMT (Update meetings) Approve requests for additional resources or for the release of resources Keep agency administrator informed of incident status

Facility Safety/Security Officer (SOFR)

The Facility Security/Security Officer (SOFR) is primary member of the ICS Command Staff. For our facility the ICS roles of Safety Officer and Security Officer have been combined. The Safety/Security Officer is responsible for developing and recommending measures that assuring personnel safety, anticipate hazardous and unsafe situations, and otherwise ensure security of personnel, property and trade secrets of the Murphy facility.

The Safety/Security Officer maintains awareness of active and developing situations; develops a Site Security Plan in support of emergency response activities; and coordinates with local, state and federal law enforcement agencies as necessary to achieve established objectives of the plan.

The Safety/Security Officer may have assistants as necessary, and the assistants may also represent assisting law enforcement agencies or jurisdictions. The Security Officer ensures that policies and procedures of local, state and federal law enforcement agencies prevail in the handling of all security matters (including investigations) when one or more of these agencies have legal and jurisdictional authority.

The major responsibilities of the Safety/Security Officer are: Participate in tactics and planning meetings, and other meetings and briefings as required Identify hazardous situations associated with the incident Review the IAP for safety implications Provide safety advice in the IAP for assigned responders Exercise emergency authority to stop and prevent unsafe acts



Investigate accidents that have occurred within the incident area Ensure overall site security and access control Work with other command staff and section chiefs to ensure personnel are accounted for and

evacuated or sheltered as or if required. Assign assistants, as needed Review and approve the Medical Plan (206 Medical Plan to be prepared by Medical Unit

Leader if Unit activated) Develop the Site Safety Plan and publish Site Safety Plan Summary (ICS 208 Site Safety and

Health Plan) as required Ensure that all required agency forms, reports and documents are completed prior to

demobilization Brief Command on safety issues and concerns Maintain Daily Unit Log for Safety Unit (214 Unit Log)

Public Information/Liaison Officer (PIO)

The Public Information/Liaison Officer, a member of the Incident Command Staff, is responsible for coordination and communication with and between the public and the Refinery.

The PIO is responsible for developing and releasing information about the incident to the news media, to incident personnel, and to other appropriate agencies and organizations. The PIO may have assistants as necessary, and the assistants may also represent assisting agencies or jurisdictions.

The major responsibilities of the PIO are: Coordinate release of information with the IC and Manufacturing IMT Develop material for use in media briefings Obtain approval of media releases from the Murphy Oil Executive Committee Inform media and conduct media briefings Obtain media information that may be useful to incident planning Be a contact point for Agency Representatives Maintain a list of assisting and cooperating agencies and Agency Representatives, including

name and contact information. Monitor check-in sheets daily to ensure that all Agency Representatives are identified

Assist in establishing and coordinating interagency contacts Keep agencies supporting the incident aware of incident status Monitor incident operations to identify current or potential inter-organizational problems Participate in planning meetings, providing limitations and capability of assisting agency

resources Coordinate response resource needs for Natural Resource Damage Assessment and

Restoration (NRDAR) activities with the OSC during oil and HAZMAT responses Coordinate response resource needs for incident investigation activities with the OSC



Ensure that all required agency forms, reports and documents are completed prior to demobilization

Maintain Daily Unit Log (214 Unit Log)

Documentation Specialist

The Documentation Specialist is a support member to the Incident Command Staff, and is responsible for the documentation of Incident Command meetings and the coordination and safe storage of all associated unit logs, checklists and information pertaining to the Incident.

Operations Section Chief (OSC)

The OSC, a member of the Incident Command Staff, is responsible for the management of all tactical operations directly applicable to the primary mission. The OSC activates and supervises organization elements in accordance with the IAP and directs its execution. The OSC also directs the preparation of operational plans; requests or releases resources, monitors operational progress, and makes expedient changes to the IAP, as necessary; and reports such to the IC.

The OSC may have Deputy Operation Section Chiefs. The Deputy OSC must have the same qualifications as the person for whom they work. The person must be ready to take over as Manufacturing IMT Operations Section Chief at any time. In complex incidents, the OSC may assign a Deputy OSC to supervise on-scene operations while the OSC participates in the planning process.

The major responsibilities of the OSC are: Evaluate and request sufficient Section supervisory staffing for both operational and planning

activities Supervise Operations Section field personnel Implement the IAP for the Operations Section Evaluate on-scene operations and make adjustments to organization, strategies, tactics, and

resources as necessary Ensure the Resources Unit is advised of changes in the status of resources assigned to the

section Ensure that Operations Section personnel execute work assignments following approved

safety practices Monitor need for and request additional resources to support operations as necessary Assemble/dissemble task force/strike teams as appropriate Identify/utilize staging areas Evaluate and monitor current situation for use in next operational period Convert operational incident objectives into strategic and tactical options. Coordinate and consult with the PSC, SOFR, technical specialists, modeling scenarios,

trajectories, etc., on selection of appropriate strategies and tactics to accomplish objectives



Identify kind and number of resources required to support selected strategies Subdivide work areas into manageable units Develop work assignments and allocate tactical resources based on strategic requirements Coordinate planned activities with the SOFR to ensure compliance with safety practices Participate in the Planning process and the development of the tactical portions of the IAP Assist with the development of long-range strategic, contingency, and demobilization plans Develop recommended list of Section resources to be demobilized and initiate

recommendation for release when appropriate Receive and implement applicable portions of the incident Demobilization Plan Participate in operational briefings to Incident Management Team (IMT) members as well as

briefings to media, and visiting dignitaries Maintain Daily Operations Section Unit Log Maintain Daily Unit Log for Safety Unit (214 Unit Log)

Logistics Section Chief (LSC)

The LSC, a member of the Incident Command Staff, is responsible for providing facilities, services, and material in support of the incident. The LSC participates in the development and implementation of the IAP and activates and supervises the Branches and Units within the Logistics Section.

The LSC may have Deputy Logistic Section Chiefs. The Deputy LSC must have the same qualifications as the person for whom they work, as they must be ready to take over that position at any time.

The major responsibilities of the LSC are: Assign work locations and preliminary work tasks to Section personnel Notify the Resources Unit of the Logistics Section Units activated, including names and

locations of assigned personnel Assemble and brief Logistics Brach Directors and Unit Leaders Determine and supply immediate incident resource and facility needs In conjunction with Command, develop and advise all Sections of the IMT resource approval

and requesting process Review proposed tactics for upcoming operational period for ability to provide resources and

logistical support Identify long-term service and support requirements for planned and expected operations Advise Command and other Section Chiefs on resource availability to support incident needs Provide input to and review the Communications Plan, Medical Plan, and Traffic Plan Identify resource needs for incident contingencies Coordinate and process requests for additional resources Track resource effectiveness and make necessary adjustments Advise on current service and support capabilities Request and/or set up expanded ordering processes as appropriate to support incident



Develop recommended list of Section resources to be demobilized and initiate recommendation for release when appropriate

Receive and implement applicable portions of the incident Demobilization Plan Ensure the general welfare and safety of Logistics Section personnel Maintain Logistics Section Daily Unit Log (ICS 214) Maintain Daily Unit Log for Safety Unit (214 Unit Log)

Planning Section Chief (PSC)

The PSC, a member of the Incident Command Staff, is responsible for the collection, evaluation, dissemination, and use of incident information and maintaining status of assigned resources. Information is needed to:

Understand the current situation Predict the probable course of incident events Prepare strategies, plans and alternative strategies and plans for the incident and Submit required incident status reports

The PSC may have Deputy Planning Section Chiefs. The Deputy PSC must have the same qualifications as the person for whom they work, as they must be ready to take over that position at any time.

The major duties of the PSC are: Collect, process, and display incident information Assist OSC in the development of response strategies Supervise preparation of the IAP Facilitate planning meetings and briefings Supervise the tracking of incident personnel and resources through the Resources Unit Assign personnel already on-site to ICS organizational positions as appropriate Establish information requirements and reporting schedules for Planning Section Units (e.g.,

resources, Situation) Determine the need for any specialized resources in support of the incident Establish special information collection activities as necessary (e.g., weather, environmental,

toxics, etc.) Assemble information on alternative strategies Provide periodic predictions on incident potential Keep Incident Management Team (IMT) apprised of any significant changes in the incident

status Compile and display incident status information Oversee preparation and implementation of the Incident Demobilization Plan Incorporate plans (e.g., Traffic, Medical, Communications, and Site Safety) into the IAP Develop other incident supporting plans (e.g., salvage, transition, security) Maintain Daily Unit Log for Safety Unit (214 Unit Log)

Finance Section Chief (FSC)



Finance Section Chief (FSC)

The FSC, a member of the Incident Command Staff, is responsible for all financial, administrative, and cost analysis aspects of the incident and for supervising members of the Finance/Admin Section.

The FSC may have Deputy Finance Section Chiefs. The Deputy FSC must have the same qualifications as the person for whom they work, as they must be ready to take over that position at any time.

The major responsibilities of the FSC are: Participate in incident planning meetings and briefings as required Review operational plans and provide alternatives where financially input and guidance is

required Manage all financial aspects of an incident Provide financial and cost analysis information as requested Develop an operating plan for the Finance/Admin Section; fill supply and support needs Ensure that all personnel time records are accurately completed Provide financial input to demobilization planning Maintain Daily Unit Log for Safety Unit (214 Unit Log)


Planning Cycle of 52

Chapter 7: Planning Cycle Timely incident planning is the foundation of effective incident management. The National Incident Management System (NIMS) planning process may begin with a specific event, in this case the Naming of a Tropical Storm in the Atlantic that has the potential for becoming a threat to the area and Refinery. We have modified the basic NIMS (U.S. Coast Guard) Planning P for coordination of our planning with the Manufacturing IMT.

The Manufacturing IMT Planning “P” is a visual summary of the incident response activities performed by the Refinery and Manufacturing IMT’s and their schedule during a storm or other incident. The scope of the Planning “P” is broad in order to apply to any incident that may occur. However, many incidents may be smaller in magnitude. Consistent with the intent of the NIMS Incident Command System, the Incident Commander has the discretion to reduce the scale of the IMT activated, the duration of IMT activation, and the frequency of activities.


Planning Cycle of 52

U. S. Coast Guard Planning “P”

The Manufacturing IMT Planning “P” was developed based on the U. S. Coast Guard’s Planning “P” in Section 7.2. The Coast Guard Planning “P” was modified to reflect Manufacturing’s response requirements while maintaining compatibility with the NIMS Incident Command System. The U.S Coast Guard Planning “P” provides useful detail about activities at each stage of an incident from its inception through continuous periodic planning and action required to bring the incident to a close. Additional information regarding the U.S. Coast Guard’s incident management is contained in the Coast Guard’s “Incident Management Handbook”. Copies of the Handbook are available from the Manufacturing IMT Documentation Section Leader upon request.

Meraux Refinery – Hurricane Preparedness & Response Manual Revision June 2010Chapter 8 of 52

Chapter 8: {placeholder only}

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Meraux Refinery – Hurricane Preparedness & Response Manual Revision June 2010Appendix A – ICS Forms of 52

Appendix A: ICS Forms – Refinery Specific

201 Incident Briefing 202 Incident Objectives 203 Organization Assignment List 205 Radio Communications Plan 206 Medical Plan 208 Site Safety and Health Plan 213 General Message 214 Unit Log 218 Support Vehicle Inventory 230 Daily Meeting Schedule 201 Incident Report Cover Sheet (Final)

Meraux Refinery – Hurricane Preparedness & Response Manual Revision June 2010Appendix B

Meetings & Reports of 52

Appendix B: Meetings & Reports

Pre Season Meeting Agenda and Report Stage 1 – Named Storm Agenda Stage 2 – Four Days out Agenda Stage 3 – Shutdown Agenda Stage 4 – Evacuation Start Agenda Stage 5 – Evacuation End Agenda Stage 6 -- Landfall Agenda Stage 7 -- Pre-Re Entry Agenda Stage 8 -- Communications Restored Agenda Stage 9 -- Assess Team Agenda Stage 10 -- Start-up Agenda Stage 11 -- Refinery Online Agenda Debrief & Critique Agenda El Dorado Update

Meraux Refinery – Hurricane Preparedness & Response Manual Revision June 2010Appendix CChecklists

of 52

Appendix C: Checklists

Pre Season General Checklist Impact Weather E-Mail Checklist Stage 1 General Checklist Stage 1 Electrical Backup Checklist Stage 1 Unit Tanks Storage Check Stage 1 IT Checklist Stage 2 General Checklist Stage 2 Area 2 Checklist Stage 2 Area 3 Checklist Stage 2 Area 4 Checklist Stage 2 Area 5 Checklist Stage 2 Area 6 Checklist Stage 2 Building-Equipment Checklist Stage 2 IT Checklist Stage 3 Refinery Shutdown Sequence Stage 3 IT Checklist Stage 4 IT Checklist

Meraux Refinery – Hurricane Preparedness & Response Manual Revision June 2010Appendix D

Evacuation Lists and Forms of 52

Appendix D: Evacuation Lists and Forms Adv Deployment Team Staffing Adv Deployment Individual Evac Info Stand-by Crew Staffing Stand-by Crew Volunteer Form Stand-by Crew Individual Evac info Employee Evacuation Info Evacuation Headcount Form

Meraux Refinery – Hurricane Preparedness & Response Manual Revision June 2010Appendix E

Damage Assessments of 52

Appendix E: Damage Assessments Initial Damage Assess Log Sheet Initial Storm Damage Assessment

Meraux Refinery – Hurricane Preparedness & Response Manual Revision June 2010Appendix F

Contacts of 52

Appendix F: Contacts

Utility Suppliers Contacts St. Bernard OEP/Homeland Security Refinery Operations Contacts El Dorado Contacts

Meraux Refinery – Hurricane Preparedness & Response Manual Revision June 2010Appendix G

Community Information of 52

Appendix G: Community Information

South East Louisiana Hurricane Guide Home Preparedness Checklist Family Emergency Plan St. Bernard Parish Evacuation Timeline Emergency Evacuation Guide -- Shelters

Meraux Refinery – Hurricane Preparedness & Response Manual Revision June 2010Appendix H

Correspondence of 52

Appendix H: Correspondence

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Meraux Refinery – Hurricane Preparedness & Response Manual Revision June 2010Appendix I

Post Storm Assessment Forms of 52

Appendix I: Glossary

Glossary of Terms and Acronyms

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