system client details

SYSTEM CLIENT

Overview

Agenda• Compatbility• Installation and Deployment

– Browsing to the SyAM Web Server– Logging In

• System Client Interface– Dashboard– Management Tree

• Detail Tabs– System– Hardware– Network– Storage– Software

• Retrieving Windows Events

2System Client - Overview

CompatibilityOperating System Server System Client Desktop System Client Notebook System Client Tablet System Client

Windows 2012R2 Server■

Windows 2012 Server ■

Windows 2008R2 Server ■



Windows 8 Enterprise / Professional

■ ■ ■■

Windows 7 Enterprise / Professional

■ ■ ■

Windows XP Professional ■ ■ ■

Red Hat Enterprise Linux Server

■

Red Hat Enterprise Linux Desktop

■ ■ ■

SuSE Enterprise Server ■

SuSE Enterprise Desktop ■ ■ ■

Fedora Core ■ ■ ■

Vmware ESXi ■


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Firewall Security

• The following ports must be opened if you are using a firewall on your Linux system. They are automatically opened on Windows systems– 3894 – Used for agent management service– 3930 – Used for web server if installed– 5800 – Used for Remote Console access from System Area Manager– 5900 – Used for Remote Console access from System Area Manager

System Client - Overview

INSTALLATION AND DEPLOYMENT


Installation Instructions – Windows

• Double-click the downloaded SyAM executable. Then just follow the Install Wizard instructions.

• Choose the language of the user interface.• The System Client will be installed in the C:\Program Files (x86)\SyAM

folder automatically but can be manually saved in a desired folder• Choose either the Local or Agent installation. (default=Local)• To enable security through 128-bit data encryption from SyAM Server Web

Server to the browser, choose the SSL option. (default=No)• After the installation has finished, the SyAM services will start and

dynamically discover and configure your system's monitoring environment.


Installation Instructions – Linux

• Download the required product version or copy it from the SyAM Software CD, to the Linux system.

• Extract the files and change permission to execute the files• Enter ./install – then follow the on screen instructions• Choose the language of the user interface.• Choose the destination folder (This cannot contain any spaces in the name)• Choose either the Local or Agent installation. (default=Local)• To enable security through 128-bit data encryption from SyAM Server Web

Server to the browser, choose the SSL option. (default=No)• After the installation has finished, the SyAM services will start and

dynamically discover and configure your system's monitoring environment.


Installation Instructions – Mac OSX• Download the SyAM OSX System Client Pkg file and double click to

proceed with installation• Once the opening installation screen comes up press continue• Review the End User License Agreement and press continue• Choose Agree to continue the installation• On the next screen you can modify the path or Press install to

choose the default location• Enter the password and click Install Software to continue the

installation• The software will automatically detect the hardware for Intel or

Power PC and Desktop versus Notebook• Once installation is finished the software will initialize itself

automatically


System Client - Overview 9

Installing ESXi• For Installing to the ESXi Service Console System, Root Level Access with ssh is

necessary.• Copy the System Client installer .tgz file to the ESXi system, this can be done through

any ssh client that supports scp file transfer.• Once the file is there issue the following command:

– # tar -xvzf syam-v4.52-0001.tgz

• The result will be the following:

./

./ESXi/

./ESXi/syam-4.52-0001.tar

./ESXi/install• Change Directory to the ESXi folder:

– # cd /ESXi

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Installing ESXi• Once in the ESXi folder issue the following command to install the client software./ESXi # ./installNew Installation - Installing...././agentopt.ini./libstorelib.so./activation.jar./agent.properties./agt.dat./agtnew.dat./arcconf./cfgfiles./ctx.dat./firewallcfg.xml./fixguid./idlex./libsnsrlib.so./libstdc++.so.5./libstorelibir.so./libsyamamtloc.so./libsyamdata.so./libsyamraid.so./mail.jar./ntarg.dat./ntargnew.dat./rcd.dat./rcdnew.dat./smad./smamail.jar./syamstaticdb./uninstall./versionNew Installation - Complete./ESXi #


Local Interface Options

• You have two options of deployment during installation – Local or Agent• Local enables you to manage the system directly via a web browser• Agent installs the management agent only. The system can only be

managed with this option via the system running the System Area Manager software.


Browsing to the SyAM Web Server

• Open a supported web browser on any system and access the SyAM user interface on any system with the System Client software web server installed. Then enter:

– http://IPADDRESS or the MACHINENAME:3930– Example http://192.168.1.19:3930– Example http://FILESEVER1:3930/

• If you enabled SSL during installation, you are required to type “https” instead of “http”:

– Example: https://IPADDRESS or https://MACHINENAME:3930


http://ipaddress/

http://ipaddress/

http://machinename:3930/

http://192.168.1.19:3930/

http://filesever1:3930/

https://ipaddress/

https://machinename:3930/

Logging In• The SyAM web server does not maintain its own separate set of users

and passwords. It requests the operating system to log you in, so uses the accounts that are already in place on your system. To login you must satisfy the following conditions:

• For Standalone systems (not in a Windows Domain)• The User name and Password must be valid on the system you are

logging into.• The User must have Administrator rights on the system. • For systems within a Windows Domain• The User name and Password must be valid in the Domain.• The User must have "Domain Admin" rights within the Windows Domain• A Valid Domain Name for the system must be entered in the Domain

field. • For Linux systems• The User name and Password must be valid on the system you are

logging into.


SYSTEM CLIENT INTERFACE


Dashboard

• Administrators use Internet Explorer, Firefox or Chrome to browse to the local interface of the system being managed

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Function Buttons-Refresh-Log out-Online Help

System being monitored

Color-coded health indicators- System type - Sections

System sections provide detailed

information- System- Hardware- Network- Storage- Software

*Note: Power Management is configured through the System Area Manager


Health Colors

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• These colors can be seen in every level of monitoring, from the instance of the component to the component category and section.

• The health of each monitored system is updated on a regular interval. Any change in the status of the system will cause a change in the health color.


Icons

There are four icons that represent the type of SyAM software running on the managed system.

• Server System Client/System Area Manager

• Desktop System Client/System Area Manager

• Notebook System Client

• Tablet System Client


Management Tree

• The management tree will display a drop down with 6 different icons.


DETAIL TABS


System Alert Matrix• The System Alert Matrix provides real-

time sensor values including fan speeds, temperatures and wattage utilization.

• By default alerts can only be sent through email or System Area Manager.

• The System Alert Matrix must be accessed through the System Area Manager to modify any of the thresholds, sample periods, reset periods, and notification methods.

• From the System Area Manager you also have the ability to set up alerts to be sent via SMS/pager, Local Alerts, SNMP Trap or writing the event to the System Event Log


System Detail Tab• The System Tab displays System

Information including:– Machine Name– User– Domain/Workgroup– Manufacturer– Machine Model– Serial Number– Inventory Number– Operating System, version and

service pack– Asset Number– Date Installed– Asset value– Owner– Location– Function– System Client version


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System Detail Tab

• Board Info– Manufacturer, Model, Serial Number

• BIOS – Manufacturer, Revision, Release Date and SMBIOS

Rev

• CPU– Processor Model, Manufacturer, Current CPU

Utilization, Clock Speed, and Number of Logical CPUs

• Memory– Total Physical and Virtual Memory available verses

currently in use– Number of memory slots and maximum supported

memory

• Slots– ID, Width and Status

• USB• Serial Ports

– Name and Max Baud

• Display Adapter– Description, Driver, Monitor Name, Model, Memory

and Monitor Serial Number

System Client – Overview

Network Detail Tab

• The Network Tab displays detailed information on adapters connecting the managed system to the network including:

– adapter and connection speed– connection status– IP address– MAC address


Storage Detail Tab

• The Storage Tab displays detailed information on physical and logical disks associated with the system being monitored.

• Logical disk attributes reported include:

• Name• Size space allocation, and

utilization. • Physical disk attributes reported

include:– Vendor information– Device ID– SCSI ID

*Note: RAID Controllers are configured through System Area Manager


Software Details Tab

• The Software tab displays detailed information on:

– Applications– Drivers– Services/Processes

• You will also see Windows Event Logs that are described later


Installed Applications and Drivers

• Installed applications are listed with name, vendor and version information. The list of drivers includes name, category, version and provider.


Processes and Services

• The list of running processes includes the process name, process ID, and CPU and memory utilization. The list of services includes description, startup type, and current state.


Retrieving Windows Events

• System Client can retrieve events from Windows event logs.

• To retrieve events from the Application, System or Security event logs, first choose the event type to filter by. For Application and System logs, available event types are Error, Warning, and Information; for the Security event log, the options are Failure Audit and Success Audit. Next, choose the maximum number of events to be returned, up to 100. Click the Retrieve Events button.


system client details

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