synsip open source voip belgium and luxembourg
TRANSCRIPT
![Page 1: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/1.jpg)
SynsipVoice Over IPOpen Source
Based Solution
Avenue Lavoisier 1300 Wavre
BelgiumMobile: +32 0484/88 30 34 Phone: +32 02/61 31 005
www.synsip. eu
![Page 2: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/2.jpg)
Open VoIP solutions Market
• Open-Source takes over
the voice arena
• Using regular Intel-based
hardware
• Using Linux as O/S
• Features go far beyond
traditional PBX’s
• Integration capabilities are
limitless
• Low TCO ( total cost of
ownership)
– Low initial investment
– Low support cost
• ASTERISK An Open Source framework for building communications applications
• ScopTel :One of the most stable and features rich environments on the market today, used in more than 46 countries.
The ScopTEL™ applications suite, an IP PBX complete management unit, based on the Asterisk technology.
![Page 3: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/3.jpg)
SYNSIP AS YOUR PARTNER
Why work with SYNsip?For years SYNsip has been the trusted partner of many corporate companies in Belgium and Luxembourg
A company with a strong Focus• SYNsip is a Belgian company with over 10 years experience in Voice over IP and Open
Source Asterisk solutions.
• more than 15 professionals in Belgium
• Reliable and fast service via one single point of contact
• Education, training given by specialists
• strong Benelux player with local commitment and competence
• Netwerk analysis and validation for VOIP
Strengths• Complete Voip solution inclusive Telephony provider
• Specialized knowledge
• customer satisfaction
![Page 4: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/4.jpg)
Referenties
![Page 5: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/5.jpg)
What dos SynSip Offers you
• Fully qualified/Certified Asterisk PBX platforms
• Certified Linux, version, Hardware (server, phone,
cards, switch)
• SYNSIP Authorized Scopserv Reseller in
Benelux+North of France
• Customized platforms
![Page 6: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/6.jpg)
SYNSIP APPROACH
We offer you the best possible solution
• Strategic Consulting: Business needs analysis, constraints analysis, infrastructure assessment
• Functional analysis and hardware / software -design
• Implementation - Training
• Software development integration
• Support and maintenance
Software
Development
Integration
Business
Needs
Functional
Design
Support
Maintenance
![Page 7: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/7.jpg)
VOICE OVER IP USERS
We distinguish three groups VOIP users
• Fixed phone user, at home or at the office, Analog, VOIP, SIP, softphone
• The mobile user in a work environment via a DECT / WiFitelephony solution
• Mobile user with GSM or SmartPhone
![Page 8: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/8.jpg)
CERTIFIED EQUIPMENT
Snom IP Solutions
SNOM 800 SERIES
SNOM 700 SERIES
SNOM HEADSET
![Page 9: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/9.jpg)
CERTIFIED EQUIPMENT
Yealink IP Solutions
![Page 10: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/10.jpg)
Polycom IP
![Page 11: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/11.jpg)
DL320G8 2 x X7560 - 2.26Ghz 8 Core2.5'' 8 BAY 1U 512GB P410/512
HP POE SWITCH/OR CISCO 48 PORTS - L4 - MANAGED - STACKABLE
![Page 12: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/12.jpg)
Certified Equipments
Polycom – Kirk DECT HANDSETS
![Page 13: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/13.jpg)
SYNSIP 10 YEARS EXPERIENCES
VOIP-NETWORK
![Page 14: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/14.jpg)
COMMUNICATIONS SOLUTIONS
ScopServ’s quality and reputation rest on three essential services:
• The ScopTEL™ applications suite, an IP PBX complete management unit, based on the Asterisk technology. ScopTEL’s intuitive Web interface takes advantage of all the Asterisk modules, while enabling the spreading of its functionalities.
• The ScopServ™ servers, which allow to meet all needs in the field of telephony, from the very small business to the largest multi-national company.
• A team of expert-programmers, always on the look-out for new solutions, which are quickly tested and integrated to the ScopServ products.
![Page 15: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/15.jpg)
MORE THAN AN ALTERNATIVE TO TRADITIONALBUSINESS TELEPHONY, SCOPSERV’S VOIP SOLUTIONSREPRESENT A TOTALLY NEW APPROACH TO BUSINESS
COMMUNICATIONS.
• Web based interface for Unified CommunicationsManagementbased on Asterisk technology
• One of the most stable and rich environments available anywhere in the world
• Specialized and customizable products
COMMUNICATIONS SOLUTIONS
![Page 16: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/16.jpg)
Data management and data analysis
Get relevant information in real time
Full interoperability between the ScopTEL IP PBX telephony software & other external application
Real-time high-performance communicationsystem, combining audio and video
Automatic dialling tool
TELECOMMUNICATION IP PBX
![Page 17: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/17.jpg)
TELECOMMUNICATION IP PBX
ScopTEL™ is a comprehensive IP PBX application of exceptional quality
ScopTEL™ offers you the three fundamental benefits of telephony services :
Profitability - reliability - evolutivity
ScopTEL™ software suite will help you develop a complete unified communication system.
![Page 18: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/18.jpg)
• All the basic functionalities: call waiting, forwarding, transfer…• Evolved IMAP E-VoiceMail, Fax to mail/Mail to fax• Billing tools, Virtual conference room - Call recording• Click to call, Outlook Integration, Video call support• Follow me management - IVR• Queue management with intelligent call routing• Virtual office functionalities (HotDesk)• Customizable music on hold (MP3 files)• Call by name, visual and audio message waiting indication• Supervision ( who is online, who is available, call interception )• CTI integrated directory, TAPI Interface• MP3 music on hold or ShoutCast /SlimServer flow• Remote Office/Docking Station (via Hot Desking)• Multiple calendars for differential treatment of calls• Management of multi-companies, with programmable seal degree• Automated navigation with numeric keypad (touch tone)• 'Follow-me' function, for an intelligent management in the• forwarding of incoming calls• Integrated conference bridges, ….
SOME OF THE FEATURES
![Page 19: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/19.jpg)
Statistical software
ScopSTATS™ is the ideal statistical environment for comprehensive data management.
ScopSTATS™ hierachical links system is the ideal tool to process your data
ScopSTATS™ gives you a better tracking of your information
![Page 20: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/20.jpg)
Real time Information
ScopSWITCH™ lets call center agents and supervisors monitor user status in real time.
ScopSWITCH™ compiles vital information about the effectiveness of your customer service.
ScopSWITCH™ allows you to oversee, with a real time access, all the IP PBX resources.
![Page 21: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/21.jpg)
ScopDev Development kit
ScopDEV™ Allows you to add ScopServ Telephony system integration into their software.ScopDEV™ allows you real-time monitoring and managementScopDEV™ allows you to build custom forms for your customer due to a quicktransfer of information during customers calls.
![Page 22: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/22.jpg)
Real time communication
ScopCOMM™ An audio/video Internet phone that includes VoIP, Presence andInstant Messaging client.ScopCOMM™ provides many intuitive features to suit all type of users.ScopCOMM™ Supports VoIP and instant messaging protocols such as SIP, Jabber (XMPP), AIM/ICQ, MSN, Yahoo! Messenger, and a whole lot of other useful features.
![Page 23: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/23.jpg)
Click to Dail Software
ScopDIAL™ integrates the ScopTEL™ IP PBX automatic dialling functionality intoMicrosoft Office and any web browser.ScopDIAL™ automatically detects contacts and telephone numbers in Outlook/Word/etc.ScopDIAL™ simplifies your everyday work and eliminates a lot of your research tasks.
• integrates the ScopTEL™ functionnalities in Microsoft Office and Internetbrowsers. It allows to make a call with one click while you read your email or browsing the Web.
• Integration to the Web: Internet Explorer 7 and later, Mozilla Firefox 3 and later,Google Chrome, Apple Safari, Microsoft Windows Gadget, Google Desktop Gadget
Additional features: - Support for Hard-phone (physical) connected on ScopServ Telephony (ScopTel) system- Support for Soft-phone, ex: ScopServ Communicator (ScopComm)- Automatic detection of phone numbers*
![Page 24: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/24.jpg)
GW Talk SoftphoneDe GW Talk softphone werd op de ScopServ met succes uitgestest. Een telefoongesprek van meer dan 30 minuten werd met uitstekende klank kwaliteit gevoerd. De softphone is dus compatibel en kan samen met Groupwise gebruikt worden.
![Page 25: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/25.jpg)
OptiCaller
PBX functions in your mobile phoneThe OptiCaller application is designed primarily for mobile phones. It allows the user to make calls in a flexible, and above all, more cost-effective manner. It also makes it easy to manage PBX functions, call diversions and presence status, directly from a mobile phone.
– Operator and system neutral
– Mobile Extension (MEX)
– Presence handling
– Mobile Least Cost Routing (LCR)
MORE:
• designed for Android, iPhone, Symbian, iPhone, BlackBerry and Windows Mobile but is also available as a web application
• Powerful provisioning system
![Page 26: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/26.jpg)
![Page 27: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/27.jpg)
City of Schoten – case study
• 250 users
• Before
– 15 sites with small and medium PBX, or single phone
– Public telephone network
– High TOC
• High maintenance cost
• High leased line cost
• High communication cost
– Dependant from telephony vendors
– No integrations
![Page 28: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/28.jpg)
City of Schoten – case study
• Today
– Single Network FO, radio
– Redundant platform
– Self control
– Low TOC
– Application Integration
– Managed by IT department
![Page 29: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/29.jpg)
City of Schoten – case study
• Key figures (officially published by Schoten)
– Start Investment +- 200.000€ includes
• Network FO (Fiber Optic)
• Wireless Pro network ( full duplex QOS for telephony)
• Asterisk dual redundant plateform
• Annual savings
– Infrastructure 50.000€
• Infrastructure (maintenance and rental contract)
• Leased line (phone data)
– Communications cost 25.000€
• Use of PRA
• Use other provider
• Soon even better with TISP (in house wireless Access)
![Page 30: Synsip Open Source VOIP Belgium and Luxembourg](https://reader033.vdocuments.us/reader033/viewer/2022050907/55a6986e1a28ab602d8b4869/html5/thumbnails/30.jpg)
www.synsip. eu
Jan Vanspauwen Avenue Lavoisier 18 b Zoning Nord de Wavre 1300 Wavre Mobile: +32 0484/88 30 34 Phone: +32 02/61 31 005 Fax : +32 10 86 74 98