syndrome the burnout in libraries kathy campbell marie f. jones east tennessee state university
TRANSCRIPT
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Syndrome
The
Burnout in LibrariesKathy Campbell
Marie F. Jones
East Tennessee State University
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Who’s at Risk?
People who…
Try to be all things to all people
Identify too strongly with work
Have a monotonous job
Work in the helping professions
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Causes: Work Environment
Lack of professional autonomyDealing with the publicRole ambiguityInadequate positive feedbackLack of control over library operationsNo-win situationsThe burned-out supervisorStressors in the physical environment
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Causes: Personal
High idealismPerfectionismOvercommitmentLack of personal support
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Symptoms
Are you… Becoming more cynical, critical, and sarcastic at work? Losing the ability to feel joy? Dragging to work and have trouble getting started? More irritable and less patient with co-workers or
library patrons? Feeling that there are insurmountable barriers at work? Lacking the energy to be consistently productive? No longer feeling satisfaction from your achievements? Having a hard time laughing at yourself? Tired of co-workers asking if you’re okay?
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Psychological Symptoms
Feelings: anger, anxiety, apathy, boredom, depression, despair, discouragement, disillusionment, dissatisfaction, fear, frustration, guilt, helplessness, hopelessness, irritability, pessimism, resentment, suspicion
Attitudes: cynicism, depersonalization, indifference, moodiness, resignation, self-doubt
Neuropsychological Dysfunction: reduced attention, reduced concentration, reduced problem-solving
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Physical Symptoms
Sleeping too much or too littleGaining or losing weightHeadachesBackachesColdsFlu
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Behavioral Symptoms
Blaming othersConflicts with othersCriticizing othersDefensivenessDistancing from others
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Behavioral Symptoms
AbsenteeismClock-watchingDecreased efficiencyIncreased mistakesLiving for breaks, weekends, and vacationsLowered standardsOvercommitment or undercommitmentReliance on rulesTardinessWorkaholism
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Significant problems
Substance AbuseUnnecessary risksHigh Blood Pressure Heart Attack Suicide
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Your magic bracelets for the job
o Clarify your job description.o Learn to say no.o Practice healthy communication.o Develop a support system.
o Maintain a sense of humor.o Listen to music.
o Eat a healthy lunch.o Take your full lunch break and physically leave your work area.o Take a break.
o Remember: Nobody dies in a bibliographic emergency.
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Magic Bracelets for Your Office Environment
Personalize your work area.
Add floor or desk lamps to soften the effect of fluorescent lighting.
Add plants.
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Your Personal Magic Bracelets
o Take time off.
o Exercise.
o Find a hobby.
o Volunteer.
o Pray (good nutrition for the soul).
o Meditate.
o Seek counseling if necessary.
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Personal experience?
Questions?