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Syncios Manager User Guide Page 1 Syncios Manager User Guide Overview Introduction Key Features System Requirements Purchase & Registration Purchase Syncios Ultimate Register Syncios Ultimate Installation & Interface Installation Main Interface Tutorials Transfer Data Between Devices and PC Make Ringtones and Download Videos GIF Maker One-Click Backup and Restore Phone to Phone Transfer FAQ Version compare Common issues Support & Contact Support Contact

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Syncios Manager User Guide

Page 1

Syncios Manager User Guide

Overview

Introduction

Key Features

System Requirements

Purchase & Registration

Purchase Syncios Ultimate

Register Syncios Ultimate

Installation & Interface

Installation

Main Interface

Tutorials

Transfer Data Between Devices and

PC

Make Ringtones and Download Videos

GIF Maker

One-Click Backup and Restore

Phone to Phone Transfer

FAQ

Version compare

Common issues

Support & Contact

Support

Contact

Syncios Manager User Guide

Page 2

Overview

Introduction

Key Features

System Requirements

Introduction

Thanks for using Syncios Manager!

Syncios Manager is a free iTunes alternative to easily manage iPhone, iPad and iPod without

iTunes, which offers you ultimate transfer solution between iOS/Android devices & PC. Although

there are various kinds of phone managers in the market, most of them are not compatible with

both Android and iOS devices. Syncios smartphone manager is a cross-platform supported

mobile and tablet manager tool, fully compatible with the two dominant smartphone operating

systems – iOS and Android.

Key Features

Support to transfer, edit, backup, manage, view iOS & Android mobile data: Music,videos, photos, apps, ebooks, contacts, messages and more.

Download videos from 100+ video sharing sites up to 4K HD video quality and transfer toiPad/iPhone/iPod/Android.

Handy toolkit: Audio converter, video converter, ringtone maker, GIF maker etc.

Both Free & Ultimate version.

Syncios Manager User Guide

Page 3

System Requirements

For Windows Version:

Operating System: Window Vista/7/8/8.1/10 (32&64bits)

CPU: 1GHz (64 bit or 32 bit )

Hard Disk Space: 256 MB or above (1GB Recommended)

RAM: 256 MB or above

For Mac Version:

Operating System: Mac OS X 10.9, 10.10, 10.11, 10.12, 10.13 or above

CPU: Intel Core 1GHz or faster

Hard Disk Space: 1G and above

Device Requirements

Android: Android 3.0 to Android 9.0

iOS: iOS 5, iOS 6, iOS 7, iOS 8, iOS 9, iOS 10, iOS 11 & iOS 12

Syncios Manager User Guide

Page 4

Purchase & Registration

Purchase Syncios Manager

Register Syncios Manager

For Windows Version:Purchase Syncios Manager for Win

Quick Link:To learn more and download the latest version of Syncios Manager for Windows, visit our website:

http://www.syncios.com/features.html

To buy a license key for Syncios Manager for Windows, visit our online store: http://www.syncios.com/purchase.html

Register Syncios Manager for Win:

Step 1.Click menu button on the right corner of the program interface.Step 2.Choose 'Register' in the drop-down list, you will get the register window below.Step 3.Copy and paste the Name/Email and Code into the registration popup dialog.

Note: The registration name is case sensitive, please do not add blank at the beginning or end of the word.

For Mac Version:Syncios Manager for Mac is a totally free application, it only supports iOS devices currently. Soplease kindly note that all ‘Syncios Ultimate version’ mentioned on this following guide meansSyncios Manager Windows version.Quick Link:To learn more and download the latest version of Syncios Manager for Mac, visit our website:

http://www.syncios.com/mac-ios-manager/

Syncios Manager User Guide

Page 5

Installation & Interface

Installation

Main Interface

Installation

To install this product, please do as the following steps:

1. Download the installation package for Syncios Manager for Windows from:

http://www.syncios.com/setup_syncios.exeDownload Syncios Manager for Mac from:

http://www.syncios.com/syncios.dmg2. Follow the instruction to finish the installation.

Main Interface

For Windows Version:

Syncios Manager User Guide

Page 6

For Mac Version:

Syncios Manager User Guide

Page 7

Tutorials

Transfer Data Between Devices and PC

One-Click Backup and Restore iOS / Android Devices

Make Ringtones and Download Videos

GIF Maker

Phone to Phone Transfer

Transfer Data Between Devices and PC

For Android devices:Step 1. Selectively export contacts, SMS messages, music, photos, apps and videos fromAndroid device to PC.

To transfer music/videos and photos from Android to Windows PC, click ‘Media’ or ‘Photos’ optionon the left panel of Syncios. For Media option, click Music/Video button on the right upper cornerof the program. Now, all music, videos, photos on your phone will be displayed on the mainwindow. Just select the songs, videos, or photos you want to transfer and click ‘Export’ option.

Forms of file or folder are all supported to export.

Syncios Manager User Guide

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You can also backup your contacts ,SMS messages and Apps from Android to Windows PC, click‘Contacts’, ‘SMS’ or 'Apps' tab on the left panel, then select the certain data you’d like to backupto PC (All data of contacts, SMS is backed up by default in Syncios). Click ‘Backup’ option.

You can also export your SMS messages from Android to Windows PC. The saving format is nowsupport to print out and you can open them through your browser to view them. click ‘SMS’ thenselect the certain data you’d like to export to PC (All data of SMS is backed up by default inSyncios). Click ‘Export option.

Syncios Manager User Guide

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Step 2 . Add contacts, SMS messages, music, photos, apps and videos from PC to Androiddevice.

Same as 'Step 1', simply press ’Apps’, ‘Media’ or ’Photos’ tab on the left panel of Syncios. Thenclick 'Add' to browse your PC for the files you want to import to your device. After finding them,click ’Open’ to import selected music, videos, photos to your phone. You can also import thewhole folder if permits.

You can recover your backups of Contacts and SMS to device. Click ‘Contacts’ or ‘SMS’ tab on

the left panel, click ‘Recover’ and ’select the backup time you’ve made previously and click ‘OK’to recover.

Syncios Manager User Guide

Page 10

For iOS devices:Step 1. Selectively export music, photos, ebook, videos and information (contacts, messages,notes, bookmarks, call logs, WhatsApp, Safari history, voicemail) from iOS device to PC.

To transfer music/videos, photos and ebooks to from iOS to Windows PC, click ‘Media’, ‘Photos’or ‘Ebook’ tab on the left panel of Syncios. For Media option, select Music/Video/Playlist buttonon the right side of the panel. Just select the songs, videos, playlists or photos you want to

transfer and click ‘Export’ option. Forms of file or folder are all supported to export.

You can also backup your contacts, SMS messages, notes, bookmarks, call logs, WhatsApp,Safari history and voicemail from iOS to Windows PC, click ‘Information’ tab on the left panel,then select the certain data of the specific category you’d like to backup to PC (All data ofcontacts, SMS is backed up by default in Syncios). Click ‘Backup’ option.

Syncios Manager User Guide

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You can also export your SMS messages and Call history from iOS to Windows PC. The savingformat is now support to print out and you can open them through your browser to view them.click 'Information' >> 'Messages' or 'Call history', then select the certain data you’d like to exportto PC (All data of SMS and Call History is backed up by default in Syncios). Click ‘Export option.

Step 2 . Add music, photos, apps, videos, Apps and information (contacts, SMS messages, notes,

bookmarks, call logs, WhatsApp, Safari history, voicemail) from PC to iOS device.

Same as 'Step 1', simply press ‘Media’, ’Ebook’ or ’Apps’ tab on the left panel of Syncios. Then

click 'Add' to browse your PC for the files you want to import to your device. After finding them,click ’Open’ to import selected music, videos, photos to your phone. You can also import thewhole folder if permits.

Syncios Manager User Guide

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You can recover your backups of contacts, SMS messages, notes, bookmarks, call logs,WhatsApp, Safari history and voicemail to device. Click ‘Information’ tab on the left panel, selectthe specific category and click ‘Recover’, then select the backup time you’ve made previously andclick ‘OK’ to recover.

You can import your photos to device. Simply press 'Photos' tab on the left panel of Syncios.

Then click 'Import' to browse your PC for the photo file or folder you want to import to your device.After finding them, click 'Open'/'OK' to import selected photos to your phone.

Syncios Manager User Guide

Page 13

One-Click backup and restore iOS / Android devices.

Now, Syncios Ultimate can support to 1- click backup and restore all iOS and Android devices.

For Windows Version:Simply click on the Toolkit button, find ‘1-Click Backup’ or ‘1-Click Restore’ function to easilybackup and restore your data.

1-Click Backup:

Syncios Manager User Guide

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1-Click Restore:

For Mac Version:Simply click on the Tools button, find ‘1-Key Backup’ or ‘1-Key Recover’ function to easily backupand restore your data.

Syncios Manager User Guide

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One Key Backup:

Support to one key backup contacts, call-history, message, bookmarks, camera roll, photo library,audio, video, book, notes and applications.

Note: Applications on iOS 9 and above version and Notes on iOS 11 and above version are not able to be transferred.

One Key Recover:

Syncios Manager User Guide

Page 16

Make ringtone and download videos

Simply click on the ‘Ringtone Maker’ button in the Toolkit. Drag and drop the audio file to thepanel, or click on ‘Choose’ button to browse, then get access the audio file or even video file thatyou want to customize to a ringtone. Then set ‘Start’ and ‘End’ of the ringtone. Choose certain

part of the source file and make it as your ringtone.

You can also download videos from YouTube and up to 100+ sites via Syncios.

Syncios Manager User Guide

Page 17

GIF Maker

You can also use photos and video to make your own GIF.

Photo GIF:Click 'Add' to import multiple photos. Then you can set the output size, frame rate and savingpath of this photo gif. You can also save to your device directly.

Syncios Manager User Guide

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Video GIF:Click 'Add' to button to browse, then get access the video file that you want to customize to a GIF.Then set ‘Start’ and ‘End’ of the video gif. You can also change the output size and frame rate byyourself. Choose certain part of the source file and make it as your GIF.

Phone to Phone Transfer

After upgrading to the Ultimate version, you are allowed to access ‘Data Transfer’ feature onSyncios. Simply click on the ‘Data Transfer’ button which is located in the Toolkit function, thenconnect both of your devices to achieve one-click transferring data. Cross-platform alsosupported as well.

Of course, you can use this feature to one-click backup and restore your devices too.

Syncios Manager User Guide

Page 19

Besides, there are also many other features of Syncios Manager, such as iTunes library, FileSystem, Audio&Video Converter, etc.

iOS Data Recovery (Conditional)

If you’ve bought iOS Data Recovery also have already installed Syncios Data Recovery as aseparate program and registered previously, you can simply click on the ‘iOS Data Recovery’button and launch the program. You can use Syncios Data Recovery both inside the Syncios

Manager and outside as a separate program.

Syncios Manager User Guide

Page 20

FAQ

Version compare

Common issues

Version compare

What's the difference between Syncios Free and Ultimate Version?

Compared to Free version, Syncios Ultimate has more wonderful features:

Main Functions Syncios Free Syncios Ultimate

Free Video Download √ √

Audio & Video Convert √ √

Make Ringtone √ √

GIF Maker √ √

Transfer Data Within PC & Device √ √

Phone to Phone Transfer √

Restore iCloud Backup √

Restore iTunes Backup √

Sync iTunes Playlist √

One-click Backup and Restore √

The latest Syncios Ultimate adds Data Transfer function which would help you transfer, edit,backup, manage, view iOS & Android mobile data between devices.

Common Issues

1. How to Fix the iOS Device Detection Problem

The following reasons may lead to this case:

Syncios Manager User Guide

Page 21

The latest version of the product is not installed.

The model of the device is not supported.

There’s something wrong with the USB cable or USB port.

Did not authorize this PC on your phone screen.

2. How to Fix the Android Device Detection Problem

The following reasons may lead to this case:

The latest version of the product is not installed.

The model of the device is not supported.

There’s something wrong with the USB cable or USB port.

Android device driver is not properly installed.

Haven’t turned on Developer Mode and USB debugging.

Did not authorize this PC on your phone screen.

Syncios.apk was not installed on your device.

3. What to do if Syncios fails to display contents on iPhone/iPad/iPod?

Already installed our latest Syncios, but when open the user interface, it does not display anycontents on your iPhone, iPad or iPod. Please simply try the following steps and see if it wouldsolve your problem.

Please turn off iCloud related contents.Step 1: Go to your iPhone/iPad/iPod, Navigate to Settings > iCloud.

Step 2: Tap the button to switch OFF.

Step 3: You’ll see a message regarding the handling of your existing contents. If you want to

keep previously synced iCloud contacts on your device, tap on the gray button Keep on My

iPhone (iPad/iPod).

Syncios Manager User Guide

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Step 4: Please restart Syncios to display contents.

4. What to do if Syncios fails to display contents on Android devices?

Please authorize Syncios to access your data by tap Allow on your Android device, otherwise

Syncios will fail to detect your data.

Syncios Manager User Guide

Page 23

Support & Contact

Support

Contact

Support

For more information, please visit Syncios Manager website!

Homepage: http://www.syncios.com/features.html

SupportPage: http://www.syncios.com/support.html

Contact

If you didn't get the answers from the Homepage, please contact Syncios Manager technicalsupport team for further assistance. Technical support inquiry, suggestion, feedback, proposal,

compliments, or even criticism, are all welcome.

We are always ready to service you with prompt and useful email support. We will answer youremails within 48 hours.

Support E-Mail: [email protected]