synapse i.s. ticket sales & management. synapse i.s. what is olympia ? olympia is not just...
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SYNAPSE I.S.
Ticket Sales & Management
SYNAPSE I.S.
What is Olympia ?
Olympia is NOT just another internet sales service.
Olympia is a tool for the ticketing business, that supports:
-Local & Internet Sale Points
-Logistics and Management
-Entrance Control
-Customization and Ticket Design
-Different handling of Sport,Theatre and Concert installations
What it’s not :
SYNAPSE I.S.
System OverviewAll the ways to sell a ticket
SYNAPSE I.S.
Module Overview
Management &Customization
Define Seats and Plan Views
Change Prices
View current sales
Check Cash Flow
Check and Credit Card status Reports
Detailed Customer and Fan Club Information
Olympia includes about 30 statistic reports, sales information, season tickets, a simple to use ticket designer with different ticket layouts for groups of events, tools for planning your sales strategy, prizes and free ticket handling, discount management and much more…
SYNAPSE I.S.
Module Overview
Ticket Printing
Unique Barcode on each ticket
Seat – Gate (optional)
Automatic exclude Season Tickets
Print limited number of tickets
Reduce ticket printing cost – print on simple or glossy paper
A great number of the tickets is sold in remote points, through fan clubs etc.
Olympia handles this group of sales by mass-printing predefined number of tickets. The ticket blocks are numbered, with barcode and Seat-Gate Option.They are charged to a sales point or a Fan Club, and cash control is managed through cross-reports extracted by the entrance control.
Traditional sales are still there, Olympia helps to make them faster and control sales.
SYNAPSE I.S.
Module Overview
Local Sale Points
Personal Season tickets
Print on Plastic Magnetic Cards
Handle Daily Cash Flow
Easy user interface
Help your season ticket sales : The customer selects his seat direct from the gate view, he can also see who sits near him, simple and fast.
The software is designed to speed up sales and to serve as many customers possible
SYNAPSE I.S.
Module Overview
Internet Sales
Online Orders
Credit Card transactions
Member Card transactions
Free seat selection
Print the tickets with unique barcode in the customers printer or receive the ticket by mail.
Discount capabilities for special client categories
Graphical display of the theatre or stadium
Maximum security using SSL technology
SYNAPSE I.S.
Module Overview
Entrance Control & Logging
Barcode readers & info display
Each ticket entry is logged
Online entrance reports
Double entry – fake ticket check
Entrance Check Points have two setup Options:
Manual check using a barcode reader connected with a Notebook hooked on the wall, or automatic, by connecting the hardware with tourniquets
SYNAPSE I.S.
Module Description Local Sales points – Seat Selection
Seat Selection: After click on the desired gate, the gate display shows the free and sold seats
Each Seat status is displayed with different color:Yellow : sold outGray : reservedWhite : freeIf the user clicks on a sold or reserved seat, the customer name and status is displayed.After seat selection, the customer goes to the cash desk
SYNAPSE I.S.
Module Description Local Sales points – Payment
Speed up Sales:
The cash desk terminal screen shows thecustomer name, gate-seat and the price of the tickets just sold.
Supported payment types : Cash, Check, Credit Cards, Member Cards
SYNAPSE I.S.
Module Description Local Sales points – Season Tickets
Sample Card Printout
After payment, the customer receives hispersonal card with
Customer Name Gate – Seat Barcode Season and Stadium information
Commercial messages and ads are printed on the member card
SYNAPSE I.S.
Module Description Simple Tickets
Simple tickets are printed in
Local sales points Internet Sales Module Mass printing – for remote off line sales points
The ticket designer produces different tickets for different groups of games or events. For example, there are different colors and ads in the local Championship and in the European Championship.
Sample ticket : Images and text are printed in predefined positions. Background is optional pre-printed.
SYNAPSE I.S.
Module Description Internet Sales
Internet sales uses a combination of graphics and lists. After selecting the seat, the page is redirected to Secure Transaction State.If the customer has no printer, he receives his ticket by mail or at the sales points.The tickets printed by the internet are optionally personal, if the user wishes so, there is no name printed on the ticket.
SYNAPSE I.S.
Module Description Management - Customer Data
Billing History
Billing history and current balance for each client.Easy user interface makes the ticketing management simple.
SYNAPSE I.S.
Module Description Management – Reports
Olympia includes over 30 management reports
Daily sales report (totals)
Detailed daily transaction Report
Sales reports for user defined period (from-to)
Credit Card & Check status Reports
Account Balance – Overdue Reports
Client Statistics
Mailing label printouts
Free seats Reports (Percent and totals by Gate)
Entrance Statistics (by gate – event – game)
Cross check – Entrance Control reports
SYNAPSE I.S.
Module Description Management – Customization
Customization and easy maintenance. Application setup includes:
Number of Gates – Seats (by row-number)
Gate Views
Terminals – Sales Points
Fan Clubs – Client Groups
Seasons – Games – Teams
Ticket Designer
Ticket Blocks - Prices
Mass printing setup
Ticket Types
Payment Methods
SYNAPSE I.S.
Technology Software Specifications
Reliability and low maintenance cost are ensured through :
Industry standard RDBMS (Borland Interbase or Oracle)
32-bit Windows application for the Local Network
Java based Internet Sales using SSL transactions
Auto backup – database maintenance
The software has small hardware requirements and does not need specialized administrators and operators.
SYNAPSE I.S.
Technology Hardware Requirements
Database Server :PIII – 800 Mhz , 256 MB RAM, 40 GB HD, Windows 2000 Server (or NT 4.0)
Local Sales Points :PII – 400 Mhz, 64 MB RAM,4 GB HD, all Windows VersionsPrinter for receiptsPlastic Card Printer
Entrance (Check points) :Notebook PII 400 Mhz , 32 MB RAM, 4 GB HD, all Windows VersionsStandard Barcode Reader
Ticket Mass-Printing StationPIII – 600 Mhz , 128 MB RAM, 10 GB HD, Windows 2000 W/S (or NT W/S)High Speed Printer with 4 A4 paper ports, 32 MB Memory
SYNAPSE I.S.
Support Installation & Operation
The software support includes :
Initial (startup) configuration
System Test
Printed and Online Documentation
Telephone Support
Dial-up Support with remote control software
Additional reports and changes are developed after customer’s request.
SYNAPSE I.S.
Summary System Benefits
Organize and speed up sales
Reduce ticket cost by printing the required number of tickets
Expand to Internet Sales
Fan Club – Membership and Customer Data
Marketing Tools : Prizes, Free Tickets, Statistics
Entrance Control
Financial Reports
Modular functionality according to the installation needs :
Off - line SalesOff - line Sales Online Local SalesOnline Local Sales
Internet SalesInternet Sales Entrance ControlEntrance ControlTicket Sales & Management System