sxsw 2011 - user experience and cross-platform apps
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User Experience and Cross Platform App DevelopmentOr, It’s Like an iPhone App But One BiggerCarlo Longino –Wireless Industry [email protected]
In the next 12 minutes
• Understanding devices• Understanding users• Understanding context
Housekeeping
• Carlo Longino, Community Manager, Wireless Industry Partnership– http://www.wipconnector.com– Connecting developers to information,
resources and people– [email protected]–@caaarlo– Slides: http://slidesha.re/sxsw-apps
Let’s get started
• Are you a mobile developer?– Yes, even if you don’t know it– Your content lives outside the desktop
PC
• Two choices: ignore it or account for it
• It’s not about adaptation or screen size
• It’s about building a better experience
• * this does not apply solely to apps
Understanding devices
• First, there was the iPhone– “Finally, a decent browser in a phone”
• Then came apps– “Hey, people use these things
differently”
• Then came the iPad– “it’s like an iPhone with a bigger screen”
A plethora of options
• iPhone -> iPad• Android phones -> tablets• TVs and set-top boxes• GPS units• Cars
More than a bigger screen
• Lots of significant physical differences:– Size/weight– Input options–Wireless connections– And yes, screen size
• These all affect user behavior
Lugging things around
Input options
Input options
Food fight
Food fight
It all adds up
• Where will people use the device?• How long/short periods of time will
they use it for?• What are the sorts of things they’ll
want to do with it?
Behind every app, a user
• Who is your user?–What is your targeted segment?– Do they have particular
characteristics/tendencies?
• How will they want to use your app?
Let’s play Sudoku
• Me vs Dad• You mean I have to talk to users?
Context
• Device + User + Situation = context• Who is using the
device/app/service?• What are they doing?• How are they doing it?
All aboard
Different device and experience
Context and monetization
• In-game video ads– Is the user connected?– Are they on a free connection?
• Server-side features– Unlocking new content– In-app purchases
What have we learned?
• More than screen size– It’s not a question of how much real
estate you have, it’s about how you zone it
• Know your users– You can’t get around this
• Know the context
Resources
• Device database– http://deviceatlas.com/– http://www.phonescoop.com/phones/
• Design and development thinking–@barbaraballard–@fling– http://www.cloudfour.com/blog/