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SWIFT Training Catalogue 2013 – Our knowledge, your solution

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Page 1: SWIFT Training Catalogue 2013

SWIFT Training Catalogue 2013– Our knowledge, your solution

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SWIFT TrainingOur knowledge, your solution

Increase your operational performance, drive your costs down and reduce the risk of errorsby learning how to use SWIFT's products and services effectively and efficiently.

Being at the heart of SWIFT, SWIFT Training has access to the latest and comprehensiveinformation to train you on all SWIFT-related products and services. You are certain toreceive up-to-date information from the source. With nearly 30 years of experience, wedesign, develop and deliver our training programmes, and all our instructors undergo a rigidcertification process. This is why you can be assured to receive the highest level of qualitytraining!

In this catalogue, you will discover our training solutions, which can be tailored to yourspecific needs.

Community inspired

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Since every training need ispersonal and each person has afavourite way of learning,SWIFT Training offers coursesthrough four different learningchannels. Depending on yourcriteria such as the level of detailand the urgency, the availabletraining time and budget, youcan choose amongst thefollowing channels:

Classroom trainingThe classic classroom training offers youdetailed information on SWIFT’s productsand services, and industry topics. You getthe possibility to interact with anexperienced SWIFT instructor and withyour industry colleagues. Classroomcourses offer you a mix of theory, casestudies and exercises, hands-off orhands-on. They are available in a varietyof locations throughout the world, in 15languages.

Web classThe web class offers you short, focussedlive training sessions on a variety ofcurrent and specialised topics. Deliveredby our instructor through the internet,these web classes offer you theopportunity to interact with our instructor,without having to leave your desk.

SWIFT eTrainingSWIFT eTraining offers you access to highquality e-learning. The self-studypackages contain voice-over, interactiveanimations and exercises and can bemade available to all staff within yourinstitution. All updates are included in yoursubscription fee. With SWIFT eTraining,you can learn anywhere, at any time.

Customised trainingAll courses can be offered as an On-siteor tailor-made training at your premises orvia the web class.

We also offer the possibility to developyour own bespoke programmes onSWIFT-related and industry specifictopics.

Learn more about the possibilities tocustomise SWIFT Training on the nextpage.

Learning channels

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To answer to your uniquetraining needs, we propose On-site training. Read along to findout more about On-site SWIFTtraining and how you can benefitfrom it!Would you like to organise a trainingprogramme for your staff at yourpremises? Would you like to focus onparticular areas of SWIFT and industry-related knowledge that your staff needs?Do you need training on a topic that is notcovered in our portfolio and is unique toyour organisation? Would you like to deepdive on a specific problem area in yourinstitution?

For all this, and more, SWIFT's On-sitetraining formula is the answer to yourneeds! Together, we can create yourpersonal training package for bothnewcomers or experienced staff,completely tailored to your specific needs.Anything is possible!

How do you benefit from On-sitetraining?— Organise SWIFT training at your

premises or a location of your choice.

— Save on travel expenses of your staff.

— You decide, together with our subject matter expert, which topics you would like to cover.

— We make sure the tailored course fits your needs, your budget and your schedule.

— Content based on our standard course portfolio, or completely tailored to your specific needs.

— According to the level of knowledge of your staff, from newcomers to experienced staff.

— On SWIFT, its products and servicesor on industry-related topics.

— You get access to our most experienced instructors.

Interested?

Contact us directly to discuss yourtraining needs or visit the SWIFT Trainingwebsite www.swift.com/training > On-sitetraining for more information.

Your tailor-made training package

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www.swift.com/training

Stay in touch!

4

1. Consult the SWIFT Training website

2. Register for the SWIFT Training newsletter

3. Follow us on Twitter @swiftcommunity

4. Join the conversation on Twitter #SWIFTtraining

5. Watch our video snippets on YouTube/Planetswift

6. View our flyers and slides on Slideshare.net/swiftcommunity

7. Contact us via phone or [email protected]

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Payments and cash management

08 Introduction to SWIFT in the payments market

09 Payments and cash management - using FIN messages

10 Payments and cash management - using FIN messages - eTraining

11 Treasury management using FIN messages

12 SWIFT for payments clearing and settlement

13 SWIFT and international payment systems

14 Using the MT 202 COV

Trade services

18 Collections and documentary credits

19 Collections and documentary credits - eTraining

20 TSU and BPO in 90 minutes

21 ISO 20022 messages and flows for TSU and BPO

Treasury

24 Forex and money markets - using FIN messages

Securities and funds distribution

28 Introduction to SWIFT in the securities markets

29 Your SWIFT guide to the securities markets

30 Securities settlement and reconciliation - ISO 15022 messages

31 Securities settlement and reconciliation - ISO 15022 messages - eTraining

32 Corporate actions - ISO 15022 messages

33 ISO 20022 for funds in 90 minutes

34 Investment funds - ISO 20022 messages

35 T2S in 90 minutes

36 T2S - ISO messages for securities settlement and management

37 T2S - ISO messages for liquidity and collateral management

38 ISO 20022 for JASDEC

SWIFT Training portfolioConnectivity

42 Introduction to SWIFT connectivity

43 Understanding SWIFTNet services and security

44 Understanding FIN and the System messages

45 Customer applications on swift.com

46 Managing PKI with Browse

47 Operating your Hardware Security Module

48 Operating RMA

49 Managing Alliance Web Platform

50 Managing Alliance Gateway

51 Creating SWIFT messages

52 Operating Alliance Access and Entry

53 Managing Alliance Access and Entry

54 Deploying Alliance Access

55 Understanding Alliance Lite2

56 Optimising your Alliance resilience

57 Alliance - disaster recovery

58 SWIFT audit guidelines

Special interest sessions

62 SWIFT in 90 minutes

63 Basics - your passport to SWIFT

64 SWIFT for corporates

65 FIN and ISO 15022 message guidelines for Offshore RMB

66 ISO 20022 in 90 minutes

67 ISO 20022 and MX message standards - overview

68 Using ISO 20022 and XML messaging

69 Watch - analysing your business data

70 Introduction to financial sanctions

71 The CPSS-IOSCO principles for Financial Market Infrastructures

Using SWIFT - Certification Programme

74 Using SWIFT - Certification Programme

75 SWIFT for Corporates Specialist

76 Alliance Access/Entry Operator

77 Alliance Access Administrator

78 SWIFTNet Security OfficerClassroom Web class eTraining Duration

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General knowledge

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“Before I attended this training, I was sending an MT 199for all investigation matters. During the course, I learnedabout the dedicated messages which has helped me to getbetter and faster replies from my counterparties. Thank youso much for this training.”Course participant — Tunisia

Payments andcash management

General knowledge

New!

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Is SWIFT new to you? Does thepayments industry still holdmany secrets for you? Attendthis course to get a solidunderstanding about SWIFT, itsfunctionalities and how these fitinto your organisation. Theinstructor will even take you astep further and explain thebigger picture about SWIFT’sinvolvement in the paymentsindustry. You will learn hownational and regional high andlow value payment systemsfunction and how these can beinterlinked with the SWIFTsystem used within yourinstitution. This course willdemystify the payments industryand give you a solid foundationbefore embarking into in-depthcourses on message standardsfor payments, trade or treasurytransactions.

AudienceThe course is suitable for anyone whowants to learn the fundamentals aboutSWIFT and its role in the paymentsindustry.

The course is specifically targeted atpeople working within and at all levels inthe payments area of a financial institution(e.g. operational, global transactionbanking, product managers, businessanalysts and IT staff etc.).

Prior knowledgeNo prior SWIFT knowledge is required toattend this course. However, sharing yourown working experience during therelevant chapters of this course is highlyappreciated by the instructor.

Course content

— SWIFT in your organisation: where is SWIFT in your organisation and how can you use SWIFT?

— SWIFT and your financial messages: how is a message sent on SWIFT and what does SWIFT do with your messages?

— SWIFT in the payments industry: who are the players, which types of payment systems exists and how is SWIFT used in the payments industry?

— A company called SWIFT: how is SWIFT managed, why was it created and what support can you get from SWIFT?

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises.

Payments and cash management

Introduction to SWIFT in the payments market

8

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1 day

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2 days

This comprehensive courseshows you how to create theSingle Customer Credit Transfermessage (MT 103) using theserial and cover method, forwhich the MT 202 COV ‘cover’message must be used. You willlearn how to create differenttypes of Financial InstitutionTransfer messages, as well ashow to use SWIFT reportingmessages for follow-up andinvestigation and reconciliation.The course highlights marketpractice guidelines as well as therules to follow to improvestraight-through processing(STP) of your paymentmessages.

AudienceThis course is targeted at operational staffwho need to learn the fundamentalsabout SWIFT payments e.g., transactionpreparation, handling and reconciliation ofcustomer and bank payments – as well asat business analysts and IT staff(developers, etc.).

Prior knowledgeIt is recommended to have some priorknowledge of SWIFT. Participants shouldpreferably have followed the classroomcourse ‘Introduction to SWIFT in thepayments market’ or the web class‘SWIFT in 90 minutes’.

Course contentVarious case studies and exercisesillustrating market practices will guide youthrough the following messages:

— Single Customer Credit Transfer (MT 103) using the serial and cover method and the related cover messages (MT 202 COV)

— Financial institution transfers (MT 202, 203), Notice to receive (MT 210) and financial institution transfers for own account (MT 200, 201 and 202)

— Nostro reconciliation and referencing (MT 900, 910, 950)

— Investigations (MT n92, n95, n96)

— Charges (MT n90, n91)

— Straight-through processing (STP) guidelines

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises.

Payments and cash management

Payments and cash management - using FIN messages

9

People who have attended this course, also followed:

Introduction to SWIFT in the payments market

Treasury management using FIN messages

Operating Alliance Access and Entry

Collections and documentary credits

Forex and money markets - using FIN messages

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This self-paced introductory e-learning module gives anoverview of how to create theSingle Customer Credit Transfermessage (MT 103) using theserial and cover method, forwhich the MT 202 COVmessage must be used. You willlearn how to use SWIFTreporting messages for follow-upand reconciliation purposes,enabling you to manage yourliquidity. Various exercises andcase studies will help you put theacquired knowledge intopractice.

AudienceThis course is targeted at operational staffwho need to learn the fundamentalsabout SWIFT payments e.g., transactionpreparation, handling and reconciliation ofcustomer and bank payments – as well asat business analysts and IT staff(developers, etc.).

Prior knowledgeIt is recommended to have some priorknowledge of the SWIFT system.Participants should preferably havefollowed the classroom course‘Introduction to SWIFT in the paymentsmarket’ or the web class ‘SWIFT in 90minutes’. Alternatively, you can alsocomplete the eTraining package ‘Basics -your passport to SWIFT’.

Course content— Single Customer Credit Transfer

(MT 103) using the serial and cover method and the related cover messages (MT 202 COV and MT 205 COV)

— Nostro reconciliation and referencing (MT 900, 910, 940, 950)

Payments and cash management

Payments and cash management - using FIN messages

10

0,5 day

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This course will give you acomplete overview of theSWIFT messages which can beused by financial institutionsand corporates in their treasurymanagement operations.Additional usage rules andguidelines for the MT 101 in thebank to corporate space are alsocovered.

Audience— Financial institution and corporate

treasurers and treasury managers

— Global implementation managers

— Accounts payable and receivable managers

Prior knowledgeIt is recommended that participants havefollowed the course ‘Introduction toSWIFT in the payments market’.

Course content— Treasury management usage with the

Request for Transfer (MT101),possible usage scenarios (relay &direct), message format details, usagerules and usage guidelines

— Transaction reporting (MTs 940, 942)

— Debit/credit confirmations and balance reporting (MTs 900, 910, 941)

— Foreign exchange confirmations (MT 300) and the MT 101

— Fixed loan/deposits confirmations (MT 320) and the MT 101

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises.

Using SWIFT - CertificationProgrammeThis course is part of the recommendedtraining path to become a ‘CertifiedSWIFT for Corporates Specialist’ (seepage 69).

Payments and cash management

Treasury management using FIN messages

11

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d

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Getting a good grasp of thefunctioning of payment systemsis a challenge. This course willprovide you with anunderstanding of the principlesof payment systems and willshow you how SWIFT’smessaging services contribute totheir efficient functioning. Youwill get a better view on thetypes of payment systems andthe advantages of using them.You will also discover how theseprinciples are applied inpractice, through a number ofexamples.

AudienceThis course is aimed at managers frompayments departments, payments back-office staff, members of Real-Time GrossSettlement (RTGS) and/or low valuepayment systems project teams andanyone who is interested in paymentsystems and would like to get a betterunderstanding of their fundamentals.

Prior knowledgeNo prior knowledge is required, althoughexperience in the payments industry is anasset. ‘Introduction to SWIFT in thepayments market’ will provide you with asolid foundation.

Course content— Introduction to the payments

ecosystem, market trends anddevelopments in the PaymentsMarket Infrastructure space

— SWIFT’s value proposition for high and low value Payment Market Infrastructures:

— FIN and FINCopy — V-shape, T-copy, Y-copy — FINInform — SWIFTNet messaging services — FileAct copy

— The overall functioning of the following systems, including a view on SWIFT’s role in each of these areas:

— TARGET2 — SEPA — EBA: EURO1, STEP1 and STEP2 — CLS — Fedwire and CHIPS — MEPS+ (Singapore), CHATS

(Hong Kong), China Payment Systems and RITS (Australia)

— Regional examples in Africa and Latin America

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises.

SWIFT for payments clearing and settlement

12 Payments and cash management

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SWIFT and international payment systems

13Payments and cash management

This module helps to explain therole of SWIFT in internationalpayment systems and providesan insight into the majorpayment systems worldwide.

AudienceThe course is aimed at anyone who isinterested in knowing more oninternational payment systems and moreparticularly back-office staff and managersfrom payments departments, businessanalysts and product managers.

Prior knowledgeA basic knowledge of the paymentsenvironment is required. ‘Introduction toSWIFT in the payments market’ willprovide you with a solid foundation.

Course content— Introduction - trends and

developments in the paymentsindustry

— SWIFT’s role in international payment systems:— FIN and FIN Copy— T-Copy and Y-Copy— SWIFTNet functionalities

— Information on each of the following systems to get a better understanding on their overall functioning:— TARGET2— SEPA— EBA: EURO1, STEP1 and STEP2— CLS— Fedwire and CHIPS— MEPS+

0,5 day

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SWIFT payments messagesneed to comply with specifictransparency requirements. It istherefore essential that you areable to create and interpret theMT 202 COV FinancialInstitution Transfer message inthe correct way. Attend this two-hour web class to bring you upto speed on the MT 202 COV ina minimum amount of time.Both new users and experiencedusers who need a refresher willbenefit from attending thiscourse.

AudienceThe course is targeted at operational stafffrom payments departments as well asbusiness analysts and IT staff (developers,etc.) who need to learn about the MT 202COV and MT 205 COV, or need arefresher course.

Prior knowledgeIt is advantageous to have priorknowledge of the SWIFT paymentsmessages and flows.

Course content— Introduction: what is transparency in

cover payments?

— What are the differences between the MT 202, the MT 202 COV and the MT 205?

— Formatting the MT 202 COV

— Using the MT 202 COV in line with market practices issued by the PMPG (Payments Market Practice Group)

— Practical scenarios with single and multiple customer credit transfers

— Exception handling

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises orvia the web class.

Using the MT 202 COV

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15Payments and cash management

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“To me, SWIFT Training is: good instructors, richness anddepth of the subjects and availability of hands-on practicalsessions.”Course participant — Nigeria

Trade

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People who have attended this course, also followed:

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Do you want to know the insand outs of SWIFT’s trademessages? Do you need a solidunderstanding of the SWIFTstandards used for collections,documentary credits andguarantees? If you are interestedin using SWIFT for your tradebusiness, this course is for you!

Audience— All back-office staff and managers

who handle collections, cash lettersand documentary credits

— Business analysts

— IT staff (developers)

Prior knowledge— A basic knowledge of SWIFT and an

understanding of the trade finance market. We recommend you to attend the classroom course ‘Introduction to SWIFT in the payments market’ .

— We also recommend that participants are familiar with SWIFT payments messages. This knowledge can be acquired through the classroom course or eTraining package ‘Payments and cash management - using FIN messages’.

Course contentThis course provides detailed explanationsand case studies on the following:

— Collections (MT 400, 410, 412, 416,420, 422, 430)

— Documentary credits (MT 700, 701, 705, 707, 710, 711, 720, 721, 730, 732, 734, 740, 742, 747, 750, 752, 754, 756)

— Guarantees (MT 760, 767, 768, 769)

— Where to find information in the SWIFT standards User Handbook tohelp you complete category 4 and 7 messages

— Advice on how to formulate the related payment order, MT 202, to execute the transfer of funds

— How to create common group messages (MT 791, 796)

— Trade for Corporate message (MT 798)

— Covered on demand: Cash letters (MT 450, 455, 456)

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises.

Trade

Collections and documentary credits

18

2 days

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Learn how to understand thefundamentals of how SWIFTmessages are used in the tradefinance market for collectionsand documentary credits. Thisintroductory module will guideyou through theory, case studiesand exerices on bothdocumentary credits andcollections, without having toleave the office.

Audience— All back-office staff and managers

who handle collections, cash lettersand documentary credits

— Business analysts

— IT staff (developers)

Prior knowledge— A basic knowledge of SWIFT and an

understanding of the trade finance market. We recommend you to attend the classroom course ‘Introduction to SWIFT in the payments market’.

— We also recommend that participants are familiar with SWIFT payments messages. This knowledge can be acquired through the classroom course or eTraining package ‘Payments and cash management - using FIN messages’.

Course content— SWIFT in the trade finance market

— Documentary credits

— Documentary credits with a reimbursing bank

— Collections

— Exercises and case studies on documentary credits and collections

Trade

Collections and documentary credits

19

0,5 day

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If your institution is looking atexploring how to offer newTrade Finance services to yourcustomers with the BankPayment Obligation (BPO) andthe Trade Services Utility(TSU), this course is for you.You will learn about the BPOand the TSU along with theirbenefits, how to use the BPO onthe TSU, how to connect yourbank to the TSU and how toconnect with your corporatecustomers. You will also receivean overview of the messagingside with related ISO 20022messages. Sign up now!

AudienceThis course is designed for back-officestaff and managers, as well as forbusiness analysts that want to learn aboutthe fundamentals and the benefits of theBPO and SWIFT TSU. This course is alsoperfectly suited to anyone who isexploring the BPO or TSU or new staffjoining a department where TSU isimplemented.

Prior knowledgeA basic knowledge of SWIFT is recommended. You can acquire this knowledge by attending the web class SWIFT in 90 minutes.

A basic understanding of ISO 20022 messages on SWIFT. This can be acquired through the web class ISO 20022 in 90 minutes.

Course content— Setting the scene: introduction to

Trade Finance settlement methods

— Bank Payment Obligation — What is the BPO (and UR BPO) — Main steps of the BPO — Benefits of the BPO for banks

— Trade Services Utility — What is it — How does it work — Using the BPO on the TSU

— ISO 20022 messages — Structure of Trade services

management messages — Tsmt messages for banks and for

corporates

— Connectivity: how to connect to the TSU

— Example of the Baseline Initiation flow

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises orvia the web class.

Trade

TSU and BPO in 90 minutes

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21Trade

Are you participating,integrating or evaluating theTrade Services Utility (TSU) inview of creating new orimproving existing supply chainservices in your institution? Doyou wish to understand in detailthe TSU functionality and therelated ISO 20022 messages?Attend this course and learnabout the new Bank PaymentObligation (BPO) rules adoptedby the ICC (URBPO), the TSUmessages, the flows andmatching rules. You will be upand running with the TSU in notime!

Audience— Business analysts involved in the

development of supply chain serviceswho need to understand in detail whatthe TSU can do for them and howbusiness information is captured instandardised messages

— Implementers, developers, vendors and consultants requiring detailed information on the TSU and related standards and flows

— Cash management and trade product managers requiring an in-depth understanding of the working, standards and usage of the TSU

Course content— Overview

— Setting the scene: why Trade Services Utility?

— TSU, the different players and multi banks model

— Financial supply chain services— Concept definitions, basic

flows, general and specific BPO rules

— Major message components: baseline, commercial data set, transport data set and rules

— Messages, flows and rules— Baseline and data set messages— Reports— Other supporting messages— Status change and extension— Application timers, notifications

and calculations

— Application integration overview

— Financial supply chain services, illustrating the usage of the Bank Payment Obligation

The course features various case studies, scenarios and exercises with the TSU-interface.

Prior knowledgeA working knowledge of trade financeprinciples is recommended.

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises.

ISO 20022 messages and flows for TSU and BPO

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“SWIFT is like a language. The more we learn, the more wecan use.”Course participant — India

Treasury

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This course providescomprehensive information onthe SWIFT messages used toconfirm foreign exchange andmoney market deals. The coursealso covers how to move fundsin relation to a contract andhow to pre-advice yourcorrespondent of incomingfunds.

AudienceThe course is aimed at operational staffadministering the Forex and MoneyMarket confirmations as well as anyoneinterested in learning more about theSWIFT standards used in this businessarea.

Prior knowledgeIt is recommended to have some priorknowledge of the SWIFT system, whichcan be obtained by following theclassroom course ‘Introduction to SWIFTin the payments market’, the web class‘SWIFT in 90 minutes’ or the eTrainingpackage ‘Basics - your passport toSWIFT’.

Course contentThe course covers, through various casestudies, how to create the mostcommonly used foreign exchange andmoney market confirmation messages:

— MT 300 – Foreign exchange confirmation

— MT 320 – Fixed loan/deposit confirmation

— CLS (Continuous Linked Settlement) how does it work and how are deals settled through CLS?

— MT 304 – Advice/instruction of a third party deal

— MT 305 – Foreign currency option confirmation can be covered on demand

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises.

Forex and money markets - using FIN messages

Treasury

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Introduction to SWIFT in the securities markets

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SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 24

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25Treasury

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“SWIFT Training stands for reliablity, authority and highlyqualified instructors.”Course participant — Qatar

Securities and funds distribution

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This course provides you withthe basic principles of thesecurities markets. It will helpyou to understand the differentinstruments such as bonds andequities, who the market playersare and how they interact, whatsettlement is and the basics ofcorporate actions. This coursecan also be used to build a goodfoundation for the morespecialised training sessions onSWIFT’s products and servicesfor the securities markets.

AudienceThe course targets anyone who needs abasic understanding of the securitiesmarkets and SWIFT securities messages,typically newly hired staff in institutionssuch as custodians, securities marketinfrastructures, investment/assetmanagers, data providers and broker/dealers.

Prior knowledgeNo prior knowledge is required.

Course content— A company called SWIFT

— SWIFT in your organisation

— Introduction to the securities markets

— How can you use SWIFT for securities?

— Paving the way for STP – securities standards

— Market initiatives and market reform

The course will illustrate some messagesfrom the trading, settlement andcorporate actions area.

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises.

Securities and funds distribution

Introduction to SWIFT in the securities markets

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T2S in 90 minutes

New!1 day

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This introductory moduleprovides you with the basicprinciples of the securitiesmarkets. It will help you tounderstand the differentinstruments such as bonds andequities, who the market playersare and how they interact, whatsettlement is and the basics ofcorporate actions. This coursecan also be used to build a goodfoundation for the morespecialised training sessions onSWIFT’s products and servicesfor the securities markets.

AudienceThe course targets anyone who needs abasic understanding of the securitiesmarkets and SWIFT securities messages,typically newly hired staff in institutionssuch as custodians, securities marketinfrastructures, investment/assetmanagers, data providers and broker/dealers.

Prior knowledgeNo prior knowledge is required. However,if you are new to SWIFT, we recommendyou to first attend the web class ‘SWIFT in90 minutes’ or complete the eTrainingpackage ‘Basics - your passport toSWIFT’.

Course content— Introduction to the securities markets

— How can you use SWIFT for securities?

— Paving the way for STP – securities standards

— Market harmonisation

Securities and funds distribution

Your SWIFT guide to the securities markets

29

0,5 day

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SWIFT and ISO 15022 arecentral to the communicationsmodel of securities institutionswhich -like you- are involved insecurities settlement activities.ISO 15022 messages runningover the SWIFT messagingplatform will help you increaseyour reach, be compliant withregulations and automate yourbusiness flows thus reducing riskand error-prone manualprocessing. Thanks to thiscourse you will have a uniqueopportunity to explore in detailthe features and the benefits ofISO 15022 standards and get upto date with the latest standardsdevelopments.

AudienceBusiness analysts, IT staff, operationssupervisors and managers, settlementdivision personnel from institutions suchas custodians, securities marketinfrastructures, investment/assetmanagers, data providers andbroker/dealers.

Prior knowledgeTo obtain a basic understanding of thesecurities business, we recommend youto attend ‘Introduction to SWIFT in thesecurities markets’. This course will alsoprovide you with a general understandingof SWIFT's products and services.

Course content— Principles of the ISO 15022 standards,

namely the message building blocksand the generic field concept

— Overview of the most commonly used codes and qualifiers

— How to read the User Handbook

— Message flows and identification of the settlement chain

— Settlement messages, covering instructions to receive and deliver and the related confirmations (i.e. MT 540 to MT 547), statement messages (MT 535, MT 536, MT 537), the settlement alledgement message (i.e. MT 578) and the status message (MT548) providing a matching and an instruction processing status

— Several examples of error messages (NAK) to learn how to identify and amend the error in a message

— Messages are illustrated in the context of realistic business scenarios such as plain vanilla transactions, turnarounds,own-account transfers and ‘bridge’ transactions, and reflect the local market practice requirements

In order to better adapt to various learningstyles, different types of individual andgroup exercises will be carried outthroughout the course.

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises.

Securities settlement and reconciliation - ISO 15022 messages

30 Securities and funds distribution

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T2S in 90 minutes

2 days

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Securities settlement and reconciliation - ISO 15022 messages

31Securities and funds distribution

Are you looking for a goodintroduction into ISO 15022,the standards used by manysecurities institutions for theirsecurities settlement activities?Thanks to this eTraining youwill have unique opportunity toexplore the features and thebenefits of ISO 15022 standards.You will also learn how tointerpret and create simpledelivery and receipt instructionsand accurately learn how toidentify parties in the settlementchain. Each chapter will includeon-line exercises to put in topractice the acquired knowledge.

AudienceBusiness analysts, IT staff, operationssupervisors and managers, settlementdivision personnel from institutions suchas custodians, securities marketinfrastructures, investment/assetmanagers, data providers andbroker/dealers.

Prior knowledgeTo obtain a basic understanding of SWIFTand the securities business, werecommend you to attend ‘Introduction toSWIFT in the securities markets’ orcomplete the eTraining package ‘YourSWIFT guide to the securities markets’.

Course content— The securities transaction lifecycle

— The benefits of ISO 15022

— Principles of ISO 15022 messages, namely the block structure and the generic field concept

— Message flows, identification of the settlement chain and of the different settlement parties

— Multiple business scenarios and exercises including settlement instructions, settlement status, settlement confirmations and statement of holdings

0,5 day

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A corporate action is a processthat brings material change tothe company and affects itsstakeholders. Processing ofcorporate actions is a criticalarea due to the high number ofdifferent events and thecomplexity of the options. Insuch a complex environment,the quality of the informationyou send and receive is crucialto reduce manual processes anderrors and to minimise risk.Thanks to this course, you willhave a unique opportunity toexplore in detail the features andbenefits of the ISO 15022standards and get up to datewith the latest standardsdevelopments.

AudienceBusiness analysts, IT staff, operationssupervisors and managers, corporateactions division personnel from institutionssuch as custodians, securities marketinfrastructures, investment/assetmanagers, data providers and broker/dealers.

Prior knowledgeTo obtain a basic understanding of thesecurities business, we recommend youto attend ‘Introduction to SWIFT in thesecurities markets’. This course will alsoprovide you with a general understandingof SWIFT's products and services.

Course content— The principles of ISO 15022 standards,

namely the message building blocksand the generic field concept

— The different functions of a message and when to use them

— Overview of the most commonly used codes and qualifiers

— How to read the User Handbook

— Message flow and timeline for voluntary and mandatory events

— Corporate actions messages: — MT 564 Corporate action

notification — MT 565 Corporate action

instruction — MT 566 Corporate action

confirmation — MT 567 Corporate action status

and processing advice— MT 568 Corporate action

narrative

— Event types include cash dividend, dividend option, exercise of warrants, bond redemption, interest payment and exchange offer

— The message examples are constantly updated to reflect the most recent market practice guidelines defined by the industry

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises.

Securities and funds distribution

Corporate actions - ISO 15022 messages

32

People who have attended this course, also followed:

Introduction to SWIFT in the securities markets

Securities settlement and reconciliation - ISO 15022 messages

SWIFT in 90 minutes

T2S in 90 minutes

1 day

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In 2001, the funds industrymandated SWIFT to develop aset of message templatesleveraging the existing MTmessages in ISO 15022 used forsecurities transactions (MT 502,MT 509 and MT 515).

With an eye on the future, thefunds industry and SWIFTfurther collaborated in 2003 todevelop a full set of messagesusing the ISO 20022 standard.

The aim was to go beyond thetactical ISO 15022 order processand enable the industry toautomate and standardise theentire funds transaction flow -for different types of funds.

Are you aware that the set ofISO 15022 message templatesare subject to a mandatorymigration to the new ISO 20022MX standard with a final end

date? Would you like to get anoverview of the impactedmessages? Would you like tolearn about the ISO 20022 ordermessage flows and messagefunctionalities?

Why don’t you sign up for thisweb class? You’ll be ready forthese new messages in no time!

AudienceThe course has been developed forbusiness analysts, back-office and ITmanagers and staff from institutions suchas distributors, transfer agents, fundadministrators, portfolio managers, fundmanagement companies, investor'sintermediaries and trustees.

Prior knowledgeIf you don’t have a good basicunderstanding of XML and ISO 20022, werecommend that you first follow the webclass ‘ISO 20022 in 90 minutes’,

or complete the eTraining module ‘ISO20022 and MX message standards —overview’.

Course content— Update on the mandatory migration

— Benefits of ISO 20022

— A short overview of SWIFT's investment funds solution, including the ISO 20022 message flows and players involved

— Detailed explanation of the ISO 20022 order flow messages (order, status & confirmation) and their functionalities using a real-life case study

— Overview of one of the several SWIFT products to ease your ISO 20022 adoption (MyStandards)

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises orvia the web class.

Securities and funds distribution

ISO 20022 for funds in 90 minutes

33

People who have attended this course, also followed:

Introduction to SWIFT in the securities markets

SWIFT in 90 minutes

ISO 20022 in 90 minutes

Using ISO 20022 and XML messaging

90 minutesNew!

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34

You are active in the investmentfunds industry and you wish toautomate the communicationflows with your counterparties?This one-day session will giveyou an overview of SWIFT’ssolution for investment fundsand in-depth information on therelated ISO 20022 messages.You will also learn about theproducts and services thatSWIFT makes available to youduring each step of your ISO20022 adoption and migrationproject.

AudienceThe course has been developed forbusiness analysts, back-office and ITmanagers and staff from institutions suchas distributors, transfer agents, fundadministrators, portfolio managers, fundmanagement companies, investor’sintermediaries and trustees.

Prior knowledgeIf you don’t have a good basicunderstanding of XML and ISO 20022, werecommend that you first follow the webclass ‘ISO 20022 in 90 minutes’ orcomplete the eTraining module ‘ISO20022 and MX message standards -overview’.

Course content— An overview of SWIFT’s investment

funds solution, including ISO 20022message flows and players involved

— SWIFT standards concepts: variants, versions, naming and co-existence

— How to use the SWIFT standards Message Reference Guide

— Scope and message functionalities, case studies and examples of the following investment funds messages:— Order and status messages— Transfer messages— Price reports— Cash forecast reports— Statements— Securities rejection message— Account management messages— Fund processing passport

— Overview of SWIFT products and services to ease your ISO 20022 adoption (including consulting, MyStandards, Standards Developer Kit (SDK), MT to MX mapping document, etc.)

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises.

Securities and funds distribution

Investment funds - ISO 20022 messages

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Introduction to SWIFT in the securities markets

SWIFT in 90 minutes

ISO 20022 in 90 minutes

Using ISO 20022 and XML messaging

1 day

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35

T2S (TARGET2-Securities) isone of the largest infrastructureprojects currently beinglaunched by the Eurosystem. Doyou want to gain a betterunderstanding of what T2S isand what it is not - and youdon’t have a lot of time? Are youfamiliar with the benefits it willbring? Do you know if and howyou will be impacted?

Join our session and learn aboutthe European post-tradeharmonisation, the T2Sfunctionalities, the singlemessaging standard ISO 20022and SWIFT’s involvement inT2S. This is the perfect meansto get a good foundation aboutT2S, whether you are a potentialuser or just interested in theproject!

AudienceAnyone who has an interest in this largeEuropean harmonisation project, even ifyou are not a T2S user and/or basedoutside of Europe.

Prior knowledgeYou need a basic understanding of thesecurities business.

Course content

— What is T2S and why does it exist?

— Who is impacted by T2S?

— How does T2S work?

— SWIFT’s involvement in T2S

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises orvia the web class.

Securities and funds distribution

T2S in 90 minutes

People who have attended this course, also followed:

Introduction to SWIFT in the securities markets

Securities settlement and reconciliation - ISO 15022 messages

Corporate actions - ISO 15022 messages

SWIFT in 90 minutes

ISO 20022 in 90 minutes

90 minutesUpdate

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Do you know what TARGET2-Securities (T2S) is all about andhow you will be impacted? Areyou familiar with the ISO 20022messages that will be used in thecommunication to and from T2Sto instruct, maintain andreconcile the securitiessettlement transactions in T2Sand to restrict securitiespositions in the T2S securitiesaccounts? Both participantsfrom institutions that connectdirectly as well as thoseconnecting indirectly will benefitfrom this one-day classroomsession. This course will provideyou with a solid understandingof the T2S business processesand message flows in the corebusiness areas of securitiessettlement and securitiesmanagement, illustrated inunprecedented end-to-endbusiness scenarios.

AudienceBusiness Analysts, Operations Managers,Product Managers, IT staff with an interestin learning about the ISO messages (andthe ISO 15022 equivalents), securitiessettlement and securities managementbusiness processes and flows in thecontext of T2S. This course is targeted atboth directly as indirectly connectedparties.

Prior knowledgeThis course requires an understanding ofISO 20022 principles and features, whichyou can get through the ‘ISO 20022 in 90minutes’ web class. Similarly, the courserequires a good understanding of thesecurities business, which you canacquire by attending the course‘Introduction to SWIFT in the securitiesmarkets’.

Course content— Introduction to T2S:

— What is T2S?— Why does T2S exist? — How does it work from a high-

level technical point of view?

— Description of the T2S business processes and message flows in the core business areas (securities settlement and securities management) )

— Settlement transaction basic lifecyle (Matching, Queries & Reports, etc.)

— Maintenance lifecycle (Alledgements, Cancellation, Hold & Release, Queries & Reports, etc.)

— Restriction lifecycle (Intra-Position Management, Restrictions, etc.)

— External settlement (realignment)

— Overview of ISO 20022 messages used in the scope of T2S, including a list of MX – MT equivalents

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premisesand can include additional business areassuch as static data, liquidity management,auto-collateralisation, collateralmanagement, and T2S exceptions andaudit trail.

T2S - ISO messages for securities settlement andmanagement

36 Securities and funds distribution

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1 dayUpdate

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37Securities and funds distribution

Are you interested in learningabout the provision andmonitoring of liquiditysupporting the settlementprocess in TARGET2-Securities(T2S) and how auto-collateralisation and bilateralcollateral management can helpyou access credit if needed? Thiscourse will focus on theseaspects from a messaging pointof view. You will become familiarwith the ISO 20022 messagesthat will be used in thecommunication to and from T2Sto instruct, maintain andreconcile liquidity transfers, tomanage your cash position andbalance, intra-day as well asduring the end of day cashmanagement process. Throughend-to-end business scenarios,ISO 20022 messages will furtherdemonstrate how payment banksand payment bank clients

interact with their creditprovider in order to access creditthrough T2S auto-collateralisation. Finally, you willget a better understanding ofISO 20022 messages in relationto bilateral collateralmanagement between paymentbanks through repo and pledge.

AudienceBusiness Analysts, Operations Managers,Product Managers, IT staff with an interestin learning about the ISO 20022messages, business processes and flowsin the context of T2S. The course targetsboth directly as indirectly connectedparties.

Prior knowledgeIf you are not yet familiar with the ISO20022 principles or T2S, we recommendthe web classes ‘ISO 20022 in 90minutes’ and ‘T2S in 90 minutes’. For adeeper understanding of T2S securitiessettlement and securities managementbusiness processes and the ISO 20022

messages used in this context, you canfollow the one-day course ‘T2S — ISOmessages for securities settlement andmanagement’ scheduled regulary the daybefore this course.

Course content— Cash and Liquidity management

(liquidity transfer orders, standing liquidity orders, query & response, cash blocking & reservation, end of day cash management, etc.)

— Auto-collateralisation (Central Bank collateralisation, Client collateralisation, Limit management, Account configuration, etc.)

— Bilateral collateral management (Repo& pledge message flows, CCP scenario, …)

— T2S static data (Collateral data, etc.)

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premisesand can include additional business areassuch as securities settlement, securitiesmanagement and external settlement.

T2S - ISO messages for liquidity and collateral management

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Securities settlement and reconciliation - ISO 15022 messages

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SWIFT in 90 minutes

T2S — ISO messages for securities settlement and management

1 dayNew!

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38 Securities and funds distribution

New!

Are you ready to implement ISO 20022 for PSMS andBETS? Do you already knowabout ISO 20022? What is theimpact on your operations andyour system?

This course will give you anoverview of ISO 20022 and itsbenefits as well as a basicknowledge of the XML syntax.Furthermore, you will learnabout ISO 20022 messages inpractice through a number ofpractical case studies. Thiscourse will guide you to asmooth and successfulimplementation of ISO 20022messages for the JASDECsystem.

AudienceAnyone who wants to learn about the ISO20022 messages for PSMS and BETS ofJASDEC.

Prior knowledgeYou need a basic understanding of thesecurities settlement business.

Course content— ISO 20022 principles and benefits

— ISO 20022 repository

— The XML format

— JASDEC messages and schema

— Case studies

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises orvia the web class.

ISO 20022 for JASDEC

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39Securities and funds distribution

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“SWIFT Training is very important in order to troubleshootour system. There is always some kind of problem andwithout the proper training we are not able to give a quickresponse to our users.”Course participant — Angola

Connectivity

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Are you new to SWIFTNet?This course brings you up tospeed on SWIFT's Secure IPNetwork, SWIFTNet messagingservices, the range of SWIFTinterfaces, and security in justone day. By attending thiscourse, you will be able to builda decent foundation beforeattending more advancedcourses related to connectivity,interfaces and security.

Audience— Anyone requiring a good introduction

to SWIFT, its core messagingservices, interfaces, security andfeatures

— Anyone who needs fundamental SWIFTNet knowledge that is required for more specific technical courses

Prior knowledgeThis is an intermediate-level technicalcourse, requiring an understanding of ITfundamentals.

Course content— Introduction: SWIFTNet at a glance

— The Secure IP Network, includingresilient network access options

— The core messaging services andtheir features: InterAct, FileAct andBrowse

— SWIFTNet interfaces: SWIFTNet Link,Alliance Gateway, Alliance Web Platform and Alliance Access

— SWIFT’s MT/MX standards

— SWIFTNet security: layered security,PKI and SWIFTNet security officers

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises.

Connectivity

Introduction to SWIFT connectivity

42

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1 day

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Through this introductory self-study module, you will learnabout SWIFT’s secure financialnetwork, the suite of interfacesand messaging services andreceive an introduction to themessaging standards. You will beready for SWIFTNet-relatedprojects and discussions in yourinstitution and build a goodfoundation prior to attendingany course in the Connectivityportfolio. Learn whenever youwant, wherever you are.

Audience— Anyone requiring a good

understanding of SWIFTNet services,products, security and features

— Anyone who needs fundamental SWIFTNet knowledge that is required for more specific technical courses

Prior knowledgeThis is an intermediate-level technicalcourse, requiring an understanding of ITfundamentals.

Course content— Introduction to SWIFT

— SWIFT - the secure network

— SWIFT messaging services

— Application interfaces

— FIN and XML messaging standards

— SWIFT Customer Services

— Exercises

Connectivity

Understanding SWIFTNet services and security

43

0,5 day

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Are you looking for a course onSWIFT’s main messagingservice? Do you want to find outmore about the main features ofSWIFTNet FIN? This coursewill bring you up to speed on allaspects of the FIN service. Youwill learn about the FIN Systemmessages, your FIN connection,RMA and the interfaces.

AudienceInterface administrators, back-office staffand managers, security officers andauditors.

Prior knowledgeIt is an advantage to have some basicknowledge about SWIFT. This can beacquired through the web class ‘SWIFT in90 minutes’ or the eTraining module‘Basics - your passport to SWIFT’.

Course content— Positioning SWIFTNet FIN

— Principles of SWIFTNet FIN

— Ins and outs of SWIFTNet FIN messages. Delivery monitoring and check reports retrieval, broadcast and test and training messages

— Your FIN connection

— PKI and RMA

— Customer Support Services

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises.

Understanding FIN and the System messages

44 Connectivity

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Customer applications on swift.com

45Connectivity

swift.com contains a treasure ofapplications and functionalitiesthat help you manage yourSWIFT connection andinfrastructure.

During this course, you willdiscover all of these applications.You will learn how to find,interpret, manage and use all ofthe information that is availableto you.

AudienceThis training is open to everyone. It ishighly recommended for swift.comadministrators and Alliance, SWIFTNet orBusiness Security Officers.

Prior knowledgeNo prior knowledge of SWIFT is required.If you would like to get a foundation aboutSWIFT, we recommend the web class‘SWIFT in 90 minutes’.

Course content— Introduction to swift.com: registration,

login, user profiles, My Portal, MyProfile

— Ordering and billing: placing and tracking your orders online and understanding your SWIFT invoices and statements

— swift.com administrators: roles, functionalities and responsibilities, guidelines and best practices

— Configuration Browser: your connectivity configuration, your SWIFT Alliance contracts, your SWIFTNet business services

— Secure Channel: functionalities and best practices for SWIFTNet and Alliance Security Officers using the Secure Channel application

— Support Tools: Knowledge base, operational status, documentation, My Case Manager, Leased Line usage

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises orvia the web class.

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SWIFT audit guidelines

1 day

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At SWIFT, we take security veryseriously. And so should you!Attend this one-day session andlearn how to manage PKI andyour certificates and master theavailable tools, such as theSWIFTNet Online OperationsManager and Secure Channel.Through this course, you willreceive the necessary knowledgeto perform your security-relatedtasks in complete confidence.

AudienceSWIFTNet Security Officers, back-officemanagers, security staff, IT management.

Prior knowledgeWe recommend that participants firstattend the course ‘Introduction to SWIFTconnectivity’ or complete the eTrainingmodule ‘Understanding SWIFTNetservices and security’.

Course content— Refresher of PKI theory

— Managing certificates with the HSM

— Managing PKI through the SWIFTNet Online Operations Manager

— Offline security through Secure Channel

— Getting started with Browse

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises.

Using SWIFT - CertificationProgrammeThis course is part of the recommendedtraining path to become a ‘CertifiedSWIFTNet Security Officer’ (see page 71).

Connectivity

Managing PKI with Browse

46

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1 day

SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 46

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If you are responsible forsetting-up and maintaining thePKI security from anoperational point of view, thistraining is made for you. Ourinstructor will clearly illustratehow to deal on a daily basis withyour security device and how totroubleshoot your HSM-clustereffectively.

AudienceThis course has been designed forSWIFTNet Security Officers, security staff,back-office administrators and anyoneelse in charge of the SWIFTNet PKIsecurity.

Prior knowledgePrior to attending this course, werecommend you to follow the classroomcourses ‘Introduction to SWIFTconnectivity’ and ‘Managing PKI withBrowse’.

Course content— What is an HSM?

— Installation of HSM devices

— Daily HSM box operations

— HSM box management

— Troubleshooting and best practices

— Case study

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises orvia the web class.

Connectivity

Operating your Hardware Security Module

47

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0,5 dayNew!

SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 47

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48

The Relationship ManagementApplication (RMA) is thecomponent used for setting upand maintaining correspondentrelationships in the SWIFTenvironment. Through thiscourse, you will get a clearunderstanding of the conceptsinvolved, learn how to put themin practice and find out how tointegrate RMA in your SWIFTenvironment.

AudienceThe course is intended for everyone whoneeds a detailed understanding aboutexchanging RMA authorisations withcorrespondents, including RMAmanagers, Alliance Lite2 administrators orsecurity officers.

Prior knowledgeWe recommend that participants firstattend one of the introduction courses(‘Introduction to SWIFT in the paymentsmarket’, ‘Introduction to SWIFT in thesecurities markets’ or ‘Introduction toSWIFT connectivity’) or complete one ofthe eTraining modules (‘Basics – yourpassport to SWIFT’ or ‘UnderstandingSWIFTNet services and security’).

Course content— Introduction to the Relationship

Management Application

— Setting up RMA

— RMA general principles

— Query/answer messages

— Creating/accepting/rejecting/deleting authorisations

— Granular authorisations using RMA Plus

— Exporting/importing RMA authorisations

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises orvia the web class.

Connectivity

Operating RMA

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0,5 dayNew!

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49

Alliance Web Platform is thenew browser-based graphicaluser interface for all Allianceproducts. During this half-daysession, you will learn how toinstall, configure and managethis light and valuable solution.Our instructor will also illustratehow you can benefit from thecentralised configuration andhow to organise your Allianceconnectivity infrastructure in aflexible manner.

AudienceThis course is targeted at Allianceinterface administrators, IT staff andmanagers as well as back-officemanagers.

Prior knowledgeA good knowledge of Alliance interfaces isrecommended.

Course content— Introduction, benefits and added value

of Alliance Web Platform

— Web Platform offerings

— Preparing for installation

— Installation, upgrade and removal

— Deploying GUI packages

— Connecting Alliance Server instances

— Configuring Application Groups and Packages

— Case study – configuring Browse

— Branding schemes

— Troubleshooting and maintenance

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises orvia the web class.

Connectivity

Managing Alliance Web Platform

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0,5 day

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Do you know how to configureand manage Alliance Gateway inyour infrastructure? After havingattended this comprehensivecourse, you will be well preparedand able to deploy AllianceGateway successfully.

AudienceAlliance Gateway administrators, securityofficers, IT staff and managers, interfaceadministrators and back-office managers.

Prior knowledgeIt is recommended to have a priorknowledge of the SWIFT services, securityand network. If you are new to SWIFTNet,this knowledge can be acquired throughthe one-day classroom course‘Introduction to SWIFT connectivity’ or theeTraining package ‘UnderstandingSWIFTNet services and security’.

Course contentSeveral demos and exercises presentingthe Alliance Gateway systemadminstration will guide you through thefollowing topics:

— Alliance Gateway overview

— Full system administration including user management, process control and monitoring

— PKI and security management

— Connectivity with your back-office applications

— Manual and automatic file transfer

— Using a Browse serviceconfiguration

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises.

Managing Alliance Gateway

50 Connectivity

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Managing Alliance Web Platform

Managing Alliance Access and Entry

2 days

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Creating SWIFT messages

51Connectivity

During this hands-on course,you will receive a very goodunderstanding of the FINmessages and how to handlethem on the Alliance interface.You will learn how to builddifferent types of messages, howto manually process them on aSWIFT system, including theverification, authorisation,modification and search steps.The course offers a perfectcombination of theory andhands-on exercises in a traininglab covering real-life scenarios.Together with our instructor,you will be able to experienceand navigate the MessageManagement/Alliance Lite2GUI, which perfectlycomplements the coursescovering the SWIFT messagestandards.

AudienceThe course is targeted at everyone usingan Alliance interface to create, verify,authorise or modify SWIFT messages,from Alliance Access and Entry to AllianceLite2.

Prior knowledgeIt is recommended to have some priorknowledge of SWIFT and financialpayments. Participants should preferablyhave followed the classroom course‘Introduction to SWIFT in the paymentsmarket’ or the web class ‘SWIFT in 90minutes’.

Course contentThe course covers various case studiesand hands-on exercises to illustrate thecreation and processing of SWIFTmessages, and setting up reports usingthe Message Management interface.

— Setting the scene

— Introducing FIN

— Introduction to Message Management and Alliance Lite2 GUIs

— Message process and flow

— Message scenarios and exercises covering the following MTs: MT 103, 202, 202 COV, 210, 300, 670, 900, 910, 940 and 950

Customised trainingThis course can be offered as a tailor-made training at your premises, and caninclude scenarios and exercises coveringother message types.

People who have attended this course, also followed:

Introduction to SWIFT in the payments market

Introduction to SWIFT in the securities markets

Payments and cash management - using FIN messages

Collections and documentary credits

Forex and money markets - using FIN messages

1 dayNew!

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During this two-days in-depthcourse, you will not only learnhow to manually createmessages using the SWIFTinterface. You will also learn howto verify, authorise, modify andsearch for SWIFT messages inFIN, InterAct and FileAct. Ourinstructor will also teach youhow to use the Event Log andMonitoring Application, makesystem queries and perform day-to-day tasks using theRelationship ManagementApplication. Together with ourinstructor, you will be able toexperience Alliance Accessthrough hands-on exercises inour training lab. This course is amust-have for anyone involvedin the message preparationprocess.

AudienceSWIFT operators/users, supervisors andAlliance Security Officers.

Prior knowledgeWe recommend that you first attend oneof the courses ‘Introduction to SWIFT inthe payments market’ or ‘Introduction toSWIFT in the securities markets’,depending on the business area you areactive in. Alternatively, you can completethe eTraining modules ‘Basics - yourpassport to SWIFT’ or ‘Your SWIFT guideto the securities markets’.

Course content— Setting the scene

— Getting to know Alliance Web Platform

— Message preparation: an overview

— Using Alliance Messenger for FIN and InterAct

— Connecting to the SWIFT network

— Manual FileAct

— Relationship Management Application

— Message searching and reporting

— Event Log and Monitoring

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises.

Using SWIFT - CertificationProgrammeThis course is part of the recommendedtraining path to become a ‘CertifiedAlliance Access/Entry Operator’ (see page70).

52 Connectivity

Operating Alliance Access and Entry

People who have attended this course, also followed:

Introduction to SWIFT in the payments market

Introduction to SWIFT in the securities markets

Payments and cash management - using FIN messages

Collections and documentary credits

Forex and money markets - using FIN messages

2 days

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Managing Alliance Access and Entry

53Connectivity

If you are responsible forconfiguring and maintainingyour Alliance Access system,then this hands-on course willhelp you get the most out ofyour interface. Through a mix oftheory and hands-on exercises,you will learn how to use thefeatures and functionalities ofAlliance Access, such as themonitoring tool to supervise andcontrol the different AllianceAccess elements, and ensure asmoothly running messaginginterface.

AudienceBack-office managers, IT staff andmanagers and interface administrators.

Prior knowledgeWe recommend that you first attend thecourses ‘Introduction to SWIFTconnectivity’ and ‘Operating AllianceAccess and Entry’.

Course content— Updates: installation of patches,

message syntax tables and BIC files

— User Management and Security Parameters: profiles, users, passwords and security parameters

— Alliance Gateway Connectivity: configuring Alliance Gateway connections, configuring Logical Terminals connections as well as emission and reception profiles

— Message Partners: connectivity of Alliance Access with external applications and printers

— Routing: defining routing rules in Alliance Access

— Message Searching and Reporting: using advanced searching functions and reporting

— Archive and back-up procedures

— Scheduling and Calendar

— System Parameters and Event Log: how to change parameters and howto activate or de-activate alarms

— Using the Monitoring GUI: supervisingthe new monitoring elements which are only available through Alliance Web Platform as well as using the new multi-instance monitoring tool

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises.

NoteDuring this course, the hands-onexercises will be performed on AllianceAccess. The instructor will point outdifferences - if any - for Alliance Entryusers. However, in communities with amajority of Alliance Entry users, the coursecan be adapted on request.

People who have attended this course, also followed:

Introduction to SWIFT connectivity

Operating Alliance Access and Entry

Managing PKI with Browse

Managing Alliance Web Platform

Managing Alliance Gateway

2 days

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With over 2,000 installationsworldwide, Alliance Accessremains SWIFT’s primemessaging interface, designed toconnect your businessapplications to SWIFT. Thiscourse, which offers you aperfect mix of theory, demosand hands-on exercises, willshow you how to deploy theAlliance Access server, benefitfrom all its features and help youto choose the right interfacewith your back-office. With therelational database structure,this course will demonstrate andgive you insights into the built-inrecovery mechanism of AllianceAccess. The course alsodescribes the potential problemsyou may encounter during theinstallation or the upgrade ofAlliance Access and moreimportantly, the preventivemeasures and solutions.

AudienceInterface developers, IT staff andmanagers as well as back-officemanagers, who are responsible forimplementing and maintaining AllianceAccess.

Prior knowledgeIt is necessary to have a good generalknowledge of the SWIFTNet environment,which can be acquired through the one-day course ‘Introduction to SWIFTconnectivity’. It is also an asset if you have attended thecourse ‘Managing Alliance Access’.

Course content— The Alliance Access environment

— Preparing for installation

— Alliance Access and Alliance Web Platform installation

— Software, license and hardware upgrade

— The Alliance Access structure

— Using Database recovery

— Communication links and interfaces with your back-office (Automatic File Transfer via XMLv2, MQHA, SOAPHA)

— Troubleshooting and command lines

Note:

— Installations performed by students can only be guaranteed in SWIFTs Technical Training Centres in La Hulpe - Belgium, London - United Kingdom, Hong Kong and New York - United States. In all other course locations, the hands-on installation/ upgrade will depend on facilities available.

— This course covers demos and exercises in Windows only. If you have a special request, please contact your regional SWIFT Training office to discuss your training requirements.

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises.

Deploying Alliance Access

54 Connectivity

People who have attended this course, also followed:

Introduction to SWIFT connectivity

Managing Alliance Web Platform

Managing Alliance Access and Entry

Managing Alliance Gateway

2 daysNew!

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Understanding Alliance Lite2

55Connectivity

Are you looking for a course onthe simplest cloud-based way toconnect to the SWIFT network?Do you want to find out moreabout Alliance Lite2, what it isand how it must be set up tobrowse and/or start exchangingall types of SWIFT messagesand files? This course will bringyou up to speed on all aspects ofthe Lite2 administration. Youwill also learn about the tokenactivation, user managementand the Autoclient.

AudienceThe course is targeted at Alliance Lite2administrators, security officers, back-office managers and IT staff (developers,etc.).

Prior knowledgeIt is an advantage to have some basicknowledge about SWIFT. This can beacquired through the web class ‘SWIFT in90 minutes’ or the eTraining module‘Basics - your passport to SWIFT’.

Course content— Introduction to Alliance Lite2 and the

SWIFT environment

— Preparation and installation of the software

— Description of the different Lite2 roles

— Initial activation of security officers

— Basic user management

— Using the Autoclient

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises orvia the web class.

People who have attended this course, also followed:

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0,5 dayNew!

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56

Are you interested to know moreabout SWIFT businesscontinuity? Do you want toknow how to ensure a maximumresilience of your SWIFTtechnical infrastructure; or howto resume your SWIFToperations in the shortest periodof time in case a failure wouldhappen? Sign up for this 90minutes session!

This first module of our Alliancedisaster recovery trainingintroduces you to the SWIFTbusiness continuity planningprocess. You will learn how toprevent risks from happening toyour SWIFT connectivity, andfind out what SWIFT has put inplace to help you optimise theresilience of your connectivityinfrastructure.

AudienceManagers, business analysts, IT staff,auditors, team leaders, product managersor anyone involved in SWIFT.

Prior knowledgeA basic knowledge of SWIFT is required.This can be acquired by attending theweb class ‘SWIFT in 90 minutes’ or theone-day classroom course ‘Introductionto SWIFT connectivity’.

Course content— Business continuity plan

— Risks assessment and business impact

— Resiliency options

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises orover the web class.

Optimising your Alliance resilience

Connectivity

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57

Alliance - disaster recovery

Connectivity

As a financial institution, yourSWIFT operations departmentis a critical nerve centre thatdeserves special attention. Tominimise the impact of atechnical failure on yourbusiness, you should beprepared for any disaster thatmight arise. This course givesyou best practice guidelines forbusiness continuity planning andenables you to manage thedisaster recovery processes foryour Alliance interfaces. We willdiscuss the different back-upstrategies and resiliency optionsfor your SWIFT environment.

AudienceThis course is designed for interfaceadministrators, IT staff and managers, aswell as back-office managers andbusiness continuity managers responsiblefor the SWIFT environment.

Prior knowledgePrior to attending this course, werecommend you to attend the web class‘Optimising your Alliance resilience’.

As this is a technical course, a goodunderstanding of system administration isrequired. You will need knowledge ofSWIFTNet PKI, such as delivered in thecourses ‘Introduction to SWIFTconnectivity’ or ‘Managing PKI withBrowse’. You must have experience inmanaging the Alliance Access/Entryand/or Alliance Gateway interfaces, astaught in the courses ‘Managing AllianceAccess and Entry’ and ‘Managing AllianceGateway’.

Course content

— Business Continuity Planning

— Principles of disaster recovery for SWIFTNet applications

— Recovery procedures for Alliance Access

— Recovery procedures for Alliance Web Platform

— Recovery procedures for Alliance Gateway and SWIFTNet Link

— HSM resilience and certificate management

— Network resilience

— Tools

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises.

People who have attended this course, also followed:

Introduction to SWIFT connectivity

Optimising your Alliance resilience

Managing Alliance Gateway

Managing Alliance Access and Entry

Managing PKI with Browses

1 day

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Are you ready to perform anaudit of your SWIFTenvironment? Do you want toknow where to look for potentialrisks? This course provides youwith the information that willallow you to perform your auditin complete confidence.

AudienceThis risk management course is mainlytargeted at internal auditors, riskmanagers, Security Officers, and anymember of a team responsible forperforming an audit of SWIFT systems orlooking for potential risks in a SWIFTenvironment.

Prior knowledgeA basic knowledge about SWIFT and/ora SWIFT interface is useful but notrequired.

Course contentVarious checklists and exercises on dataanalysis practice will guide you throughthe following topics:

— Overview of SWIFT

— PKI certificates and HSMs

— Risk analysis in SWIFTNet and the SWIFT interfaces

— Integrity, filtering and other security controls

— Audit trails

— Archive, backup and business continuity planning

NoteThis course uses the Alliance portfolio toillustrate different security concepts. OtherSWIFT interfaces have different layouts ofscreens and printouts, but the generalconcepts are always the same.

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises.

SWIFT audit guidelines

58 Connectivity

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Introduction to SWIFT connectivity

SWIFT in 90 minutes

Optimising your Alliance resilience

Managing PKI with Browse

2 days

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59Connectivity

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“The course books are very comprehensive and serve as agood reference point for the future. The instructors are veryknowledgeable and teach with a lot of enthusiasm. Theyexplain the complexity of SWIFT messages in a simple wayby using different market led examples.”Course participant — United Kingdom

Special Interest Sessions

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ISO 20022 in 90 minutes

ISO 20022 and XML messaging

Are you a busy professional whois interested in finding out howyou can benefit (more) fromSWIFT? Don’t look any furtherand sign up for this 90 minutestraining! You will get a goodgrasp of SWIFT’s offeringwithin the financial eco-systemand learn how you can reach thedifferent market players throughSWIFT. You will also learn howyou can benefit from SWIFT’smessaging services and addedvalue offering through realpractical case studies, giving youfood for thought on how you toocan get more out of SWIFT interms of creating new businessopportunities and revenueshares, increasing youroperational efficiency anddecreasing your costs and risk.And all of this in only 90minutes!

AudienceThis course is aimed at productmanagers, team leaders, managers andbusiness analysts, or anyone interested inthe positioning of SWIFT within thefinancial markets.

Prior knowledgeNo prior knowledge is required.

Course content

— SWIFT in the financial services industry

— Reaching different market players using SWIFT (Market Infrastructures, CSDs, Financial institutions, Corporates, etc.)

— The SWIFTNet environment and messaging solutions

— Reducing your Total Cost of Ownership with SWIFT Services

— SWIFT in the changing landscape: responding to upcoming evolutions

— Case studies: learning from thesuccesses of your market peers

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises orover the web class.

SWIFT in 90 minutes

62 Special Interest Sessions

90 minutesUpdate

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Does your job require SWIFTknowledge? Are you part of aSWIFT-related project team? Ordo you need to update yourunderstanding of SWIFT? Thisself-paced introductory e-learning module will give youan overview of SWIFT, itscustomers, its message standardsand its main products andservices. It gives you thenecessary foundation to enableyou to attend more advancedSWIFT courses.

Audience— Current and new users who need a

general overview of SWIFT

— Anyone who is interested in SWIFT

Prior knowledgeNo prior knowledge of SWIFT is required.

Course content— Introducing SWIFT

— Products and services

— Security

— Message standards

— Customer support services

Basics - your passport to SWIFT

63Special Interest Sessions

0,5 day

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64

This course will give you acomplete overview of theSWIFT business solutions thatbanks can offer to theircorporate customers withregards to the various messagingservices available, differentservice models used andavailable connectivity options fora corporate to connect toSWIFT.

Audience— Corporate treasurers, regional

treasurers, treasury managers, financedirectors, trade service practitioners,heads of shared service centres

— Global bank cash management, tradeservices and transaction servicesmanagers

— Accounts payable and receivablemanagers

— Existing SWIFT corporate users orcorporates seeking to optimise theircommunication platforms with theirfinancial institutions

— Consultancy firms and application vendors

Prior knowledgeNo prior knowledge of SWIFT is required.

Course content— SWIFT standards and messaging

services (FIN, FileAct, InterAct)

— Highlights of specific FIN message standards

— Description of the SWIFT for corporate offering

— Cash and treasury management

— Different access models to SWIFT (SCORE, MA-CUG and TRCO )

— Different connectivity models to SWIFT

— Supporting your project

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises.

Using SWIFT - CertificationProgrammeThis course is part of the recommendedtraining path to become a ‘CertifiedSWIFT for Corporates Specialist’ (seepage 69).

SWIFT for corporates

Special Interest Sessions

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6565Special Interest Sessions

FIN and ISO 15022 message guidelines for the offshore RMB

Offshore RMB volumes areincreasing and the processing ofthe majority of payments,treasury and securities messagesare not automated. Marketparticipants are concernedabout capacity constraints andrisk this places on their business.

SWIFT’s involvement wasrequested to help industryparticipants define guidelines sothat market participants canmake use of the SWIFT MTand ISO 15022 messages tofacilitate STP processing ofoffshore RMB products.

This course will give you anunderstanding of the offshoreRMB business trends andguidelines and how to correctlyuse them in SWIFT MT andISO 15022 messages.

AudienceThis course has been designed forexisting SWIFT users involved in offshoreRMB transactions, for institutions planningto get involved in offshore RMBtransactions, as well as for consultancyfirms and application vendors.

Prior knowledgeKnowledge of SWIFT Payments and/orForex and/or ISO 15022 messages isrequired.

Course content— Background of the offshore RMB

— What does it mean for you?

— How SWIFT can help

— The issue: CNH versus CNY

— Summary of the guidelines

— The Cash and Trade Group

— The Forex, Money Markets and Derivatives Group

— The Investor Perspective Group

— Cross markets

— Upcoming activities for the Best Practice Groups

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises orover the web class.

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150 minutes

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Whether you will soon beembarking in a communityproject based on ISO 20022messages or are simplyinterested in finding out moreabout ISO 20022, this is theperfect place to start! You haveheard and read about ISO20022, but are you comfortablewith what it really means?What’s the difference between aschema, a business model, anelement, a message instance andwhat does it have to do withXML?

During this 90 minutes webclass, you will learn how to findyour way through the new jargonand find out how you willbenefit from this newmethodology. This course willenable you to take an active partin the next wave of changesaffecting the core of the financial

services industry: the usage of anew standard to exchangefinancial data across differentsystems, locations andgeographies.

AudienceAnyone involved in financial messagingand telecommunications who is interestedin ISO 20022. More specifically, businessanalysts, Standards implementationteams, IT staff, back-office staff, teamleaders and managers.

Prior knowledgeIt is advised that participants have ageneral understanding of SWIFT and thefinancial industry in general. The webclass ‘SWIFT in 90 minutes’ offers you justthat.

Course content

— Introduction: — Context: from FIN proprietary to

ISO and XML format— Definition of concepts, players

and items— Clarification of common

misunderstandings

— What’s in it for me?— New components, new

possibilities— Benefits of the new methodology— Tools and support

— Examples of ISO 20022 and XML messaging: T2S, SEPA, JASDEC, etc.

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises orover the web class.

ISO 20022 in 90 minutes

66 Special Interest Sessions

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90 minutes

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SWIFT’s MX standards areeminently suited to automatetoday’s complex message flows.Through this e-training module,you will acquire fundamentalknowledge about the ISO 20022process, the convergence and co-existence concepts and why andhow XML is used.

AudienceThis module is targeted at anyone whoneeds a good overview of ISO 20022 andits use of XML: business analysts, SWIFTadministrators, managers evaluatingSWIFT’s business solutions, etc.

Prior knowledgeNo prior knowledge of SWIFT is required.

Course content— Basics of XML

— MX message concepts

— ISO 20022 - co-existence and convergance

— Exercises

67Special Interest Sessions

ISO 20022 and MX message standards - overview

0,5 day

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During this one-day course, youwill discover ISO 20022 and thesolutions that SWIFT hasdesigned to help you implementit. After an introduction to XMLand ISO 20022, the course willprovide you with an overview ofthe different mappingtechniques and possibilities,including a demonstration of thevarious tools and resourcesdeveloped for this purpose. Ifyou are involved with an ISO20022 related project and arefacing the translation challengesrelated to the implementation ofISO 20022 in your institution,this is the perfect course for you!

AudienceThis course is intended for businessanalysts, project managers anddevelopers of any institution that wishesto implement ISO 20022 and translationfrom and to other syntaxes.

Prior knowledgeA sound understanding of a specificmarket solution (e.g. Funds, SEPA, TradeServices Utility) is definitely an asset.

Course content— XML in a nutshell

— ISO 20022 methodology

— Examples of several standards (XBRL, FpML, FIN, ISO 20022, etc.)

— Market Practices extensions

— Overview of integration solutions for translation needs

— Standards Developers Kit: content and demonstration

— Future plans to handle co-existence

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises.

Using ISO 20022 and XML messaging

68 Special Interest Sessions

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Watch - analysing your business data

69Special Interest Sessions

Do you want to analyse yourown performance over SWIFTor do you want to access keydata about SWIFT acrossmarkets and countries? Howmany messages are you sendingand receiving per month? Whichmessage types? How is yourtraffic volume evolving? What isyour market share of yourcountry’s total SWIFT traffic?Who are your maincounterparties? What is theaverage price of your messages?What is your total cost ofownership of SWIFT?

This comprehensive course givesyou direct and easy access tobusiness intelligence about yourown institution as well as theoverall market.

AudienceThis course is targeted at staff responsiblefor analysing the SWIFT business data ofyour company and those who areregistered Watch end users.

Prior knowledgeIt is recommended to have priorknowledge about your SWIFT business.

Course content— Watch portfolio overview

— Watch Analysers - dimensions and measures

— How to build results tables (drag and drop, filters, drilling down, expanding, nesting, etc.)

— How to work with data (sorting, hiding, ranking, subsets, charts, etc.)

— Extra (exporting, bookmarking, reports, etc.)

— Practical case scenarios on all your Watch Analysers

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises orover the web class.

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0,5 day

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During this half-day session, youwill learn how the principles ofeconomic and financialsanctions impact your businessfrom a transactions perspectiveand how sanctions issuesmanifest themselves in yourprocessing of SWIFT messages.You will also learn the keyconsiderations in establishing awider sanctions complianceframework which will enable youto make more informeddecisions when it comes toverifying and screening yourSWIFT messages (for sanctionsissues).

This course is brought to you by SWIFT in association with Deloitte.

AudienceManagers and staff working incompliance, risk, legal, financial crime andinternal audit units and customerinterfacing staff (relationship managers);as well as anyone who is verifyingpayments or any other transactionalmessages (trade finance, treasury andcapital markets, etc.) in the context ofsanctions.

Prior knowledgeWhile no specific prior knowledge isrequired, the course is focussed on someof the practical challenges ofimplementing sanctions compliance, sosome background knowledge ofsanctions regulations is beneficial.

Course content— The basic principles and purpose of

sanctions, and the practical challenges of achieving sanctions compliance

— Overview of sanctions regulations and recent developments

— Key considerations in implementing a framework of systems and controls around payments screening

— Identifying high risk business areas and key issues to monitor failures

— Understanding the operational challenges based on recent regulatory investigations

— Good practice guidelines for developing an effective sanctions compliance framework

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises orover the web class. We can extend theduration of this course to 1 full dayincluding a workshop.

Introduction to Financial Sanctions

70 Special Interest Sessions

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0,5 dayNew!

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71Special Interest Sessions

The CPSS-IOSCO principles for Financial Market Infrastructures

Do you want to analyse yourown performance over SWIFTor do you want to access keydata about SWIFT acrossmarkets and countries? Howmany messages are you sendingand receiving per month? Whichmessage types? How is yourtraffic volume evolving? What isyour market share of yourcountry’s total SWIFT traffic?Who are your maincounterparties? What is theaverage price of your messages?What is your total cost ofownership of SWIFT?

This comprehensive course givesyou direct and easy access tobusiness intelligence about yourown institution as well as theoverall market.

AudienceThis course is targeted at staff responsiblefor analysing the SWIFT business data ofyour company and those who areregistered Watch end users.

Prior knowledgeIt is recommended to have priorknowledge about your SWIFT business.

Course content— Watch portfolio overview

— Watch Analysers - dimensions and measures

— How to build results tables (drag and drop, filters, drilling down, expanding, nesting, etc.)

— How to work with data (sorting, hiding, ranking, subsets, charts, etc.)

— Extra (exporting, bookmarking, reports, etc.)

— Practical case scenarios on all your Watch Analysers

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises orover the web class.

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90 minutesNew!

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“Internally, the feedback has been very positive. Peopleappreciated the chance to attend and receive anindependent verification of their skill set. They’re proud toadd the certification to their e-mail signature. This is morethan just a training course – it’s something they can use intheir day-to-day business and experience with customers.”David Watson — Deutsche Bank

Using SWIFT -Certification Programme

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Using SWIFT - Certification Programme

74 Using SWIFT - Certification Programme

Are you looking for a formalproof of your or your staff'sSWIFT knowledge? SWIFTTraining's ‘Using SWIFT -Certification Programme’ hasbeen designed to offer you this.Through a formal exam, youwill receive the confirmationthat you or your staff havesuccessfully assimilated theinformation you/they haveacquired during SWIFTTraining courses or on-the-jobexperience. The ‘Using SWIFT -Certification Programme’ isrole-based and focusses on theknowledge required by specificroles in an institution. Readmore about our three-stepprogramme and differentiateyourself with the ‘Using SWIFT- Certification Programme’.

Your benefits— It guarantees your staff have

the required knowledge — It ensures that you have the required

expertise in-house at any time, which is essential in crisis situations

— It offers you a specialist reputation, in the eyes of your management or your clients

— It helps you to increase efficiency and reduce costs

Step 1 - Choose your certificateBased on your/your staff's current role orcareer aspirations, you first decide whichCertification you want to obtain.

You can choose from the followingcertifications:— SWIFT for Corporates Specialist— Alliance Access/Entry Operator— Alliance Access Administrator— SWIFTNet Security Officer

You then assess whether you/your staffhave the required knowledge to pass theexam.

Step 2 - Prepare for your examIf you do not have the requiredknowledge, you can attend SWIFTtraining. For each certification, we havedesigned a recommended training pathwhich will provide you with the necessaryknowledge.

Step 3 - Take the examWhen you are ready to take the exam,you schedule it at one of the select testlocations. Upon successful completion ofthe exam, you will receive your certificatefrom SWIFT Training by e-mail.

On-site CertificationIf you have a group of people who requiretraining and certification on the sametopic, you can choose to run theprogramme at your premises.

Please visit www.swift.com/training formore information, or contact us directly.

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SWIFT for Corporates Specialist

75Using SWIFT - Certification Programme

This certification has beendesigned to validate theknowledge of sales and salessupport professionals withinfinancial institutions that wish tomake available SWIFTconnectivity to their corporateclients. Candidates for thisCertificate must pass an examon 'SWIFT for Corporates'-related business and technicaltopics to acquire the title'Certified SWIFT forCorporates Specialist'.

Topics on which you will be certified— Business drivers for corporates joining

SWIFT

— SWIFT interfaces

— Connectivity options to SWIFT

— SWIFT messaging services for corporates

— SWIFTNet security

— Usage of message standards (FIN and ISO 20022) for corporates

— Available SWIFT services for corporates (payments initiation, cash management, foreign exchange and money market confirmations, account reporting, electronic bank account management, trade services, and 3SKey)

Recommended training pathIf you do not have the required knowledgeon the above topics, you can decide totake additional SWIFT training. We havedesigned a recommended training pathwhich will provide you with the necessaryknowledge to enable you to pass theexam. Visit the SWIFT Training site formore information.

— SWIFT for corporates

— Treasury management using FIN messages

Validity of your certificateYour certificate will expire when SWIFTconnectivity for corporates changes andthe exam you have taken is no longerrepresentative. SWIFT Training will informyou in due time of the expiry of yourcertificate.

On-site certificationIf you have a group of people who requiretraining and certification on the sametopic, you can choose to run theprogramme at your premises.

“The training and accreditation have provided HSBC staff with expert insight into SWIFTfor Corporates and this experience will further enhance the ‘best-in-class’ service we deliverto our clients when implementing SWIFT solutions.” Jason Dove, manager, client integration, payments and cash management, HSBC

0,5 day

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This certification has beendesigned to validate theknowledge of staff who areresponsible for the FIN messagepreparation process and basicRMA. Candidates for thisCertificate must pass an examon the daily operations ofAlliance Access/Entry to acquirethe title 'Certified AllianceAccess/Entry Operator'.

Topics on which you will be certified— The menus and windows of Alliance

Web Platform

— Message preparation: creation, verification, modification and authorisation of FIN messages in Alliance Web Platform

— Monitoring messages and routing/disposing to other queues

— Creating FIN message templates and using them

— Connecting to the SWIFT network for sending and receiving messages

— Creating and exchanging RMA authorisations with your correspondents for FIN

— Searching for specific messages or events in Alliance Access/Entry and running reports

— Monitoring your system (basic level)

Recommended training pathIf you do not have the required knowledgeon the above topics, you can decide totake additional SWIFT training. We havedesigned a recommended training pathwhich will provide you with the necessaryknowledge to enable you to pass theexam. Visit the SWIFT Training site formore information.

— Operating Alliance Access and Entry

Validity of your certificateThis exam is based on Alliance 7.0. Yourcertificate will expire when SWIFT releasesa new version of the Alliance Access/Entryinterface which significantly changes thefunctionalities, and the exam you havetaken is no longer representative. SWIFTTraining will inform you in due time of theexpiry of your certificate.

On-site certificationIf you have a group of people who requiretraining and certification on the sametopic, you can choose to run theprogramme at your premises.

Alliance Access/Entry Operator

76 Using SWIFT - Certification Programme

0,5 day

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Alliance Access Administrator

77Using SWIFT - Certification Programme

This certification has beendesigned to validate theknowledge of staff that areresponsible for configuring andmaintaining the Alliance Accessserver. As this is a criticalfunction ensuring continuity ofyour daily operations, werecommend you to certify yourstaff involved in this area.Candidates for this Certificationmust pass an exam on theAlliance Access administrationand configuration tasks toacquire the title ‘CertifiedAlliance Access’.

Topics on which you will be certified— Installation of patches, message

syntax tables and BIC files

— Creating profiles, users, passwords and security parameters

— Configuring Alliance Gateway connections, configuring Logical Terminals connections as well as emission and reception profiles

— Connecting Alliance Access with external applications and printers

— Defining routing rules in Alliance Access

— Using advanced searching functions and reporting

— Archive and back-up procedures

— Scheduling and Calendar

— How to change parameters and how to activate or de-activate alarms

— Using the Monitoring GUI and supervising elements which are only available through Alliance Web Platform as well as using the new multi-instance monitoring tool

Recommended training pathIf you do not have the required knowledgeon the above topics, you can decide totake additional SWIFT training. Thefollowing course will provide you with thenecessary knowledge to enable you topass the exam. Visit swift.com for moreinformation.

— Managing Alliance Access

Optional training

— Deploying Alliance Access

Validity of your certificateThis exam is based on Alliance 7.0. Yourcertificate will expire when SWIFT releasesa new version of the Alliance Accessinterface which significantly changes thefunctionalities, and the exam you havetaken is no longer representative. SWIFTTraining will inform you in due time of theexpiry of your certificate.

On-site certificationIf you have a group of people who requiretraining and certification on the sametopic, you can choose to run theprogramme at your premises.

0,5 dayNew!

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This certification has beendesigned to validate theknowledge of SWIFTNetSecurity Officers on SWIFTsecurity-related matters.Candidates for this Certificatemust pass an exam on the rolesand responsibilities ofSWIFTNet Security Officers toacquire the title ‘CertifiedSWIFTNet Security Officer’.

Topics on which you will be certified— The Public Key Infrastructure and the

way it is implemented in SWIFT

— Security in the SWIFTNet environment

— Management of certificates (User, SNL and web)

— Concepts of Role-Based Access Control (RBAC) and Closed User Group (CUG)

— The SWIFTNet Online Operations manager application

— Usage of Secure Channel application: the offline handling of security requests

Recommended training pathIf you do not have the required knowledgeon the above topics, you can decide totake additional SWIFT training and consultsecurity-related documentation. Thefollowing course and documentation willprovide you with the necessaryknowledge to enable you to pass theexam. Visit swift.com for moreinformation.

SWIFT Training

— Managing PKI with Browse

Documentation

— Certificate Administration guide

— SWIFTNet Online Operations Manager user guide

— Secure Channel user guide

Validity of your certificateThis exam is based on Alliance 7.0. Yourcertificate will expire when SWIFT securityand the tasks of SWIFTNet SecurityOfficers change and the exam you havetaken is no longer representative. SWIFTTraining will inform you in due time of theexpiry of your certificate.

On-site certificationIf you have a group of people who requiretraining and certification on the sametopic, you can choose to run theprogramme at your premises.

SWIFTNet Security Officer

Using SWIFT - Certification Programme

0,5 day

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AND NOW, IT’S UP TOYOU...You’ve reached the end of our course catalogue. And nowit’s up to you! Draw up your training plan or ask our help to design your personalised training package.

All year long, we add new and interesting courses to theportfolio and new sessions to the course schedule in manylocations throughout the world or via the internet.

To keep up to date on the latest and greatest of SWIFT Training, visit our website www.swift.com/training on a regular basis, register to the SWIFT Training newsletter or follow us on Twitter (@swiftcommunity).

Don’t hesitate to contact us with your requests and ideas on [email protected], give us a call or meet us atcommunity events.

We are looking forward to welcoming you at our courses!

Best regards,The SWIFT Training team

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For more information about SWIFT Trainingplease contact [email protected] visit swift.com/training

For more information about SWIFTvisit swift.com

To join the community debatevisit swiftcommunity.net

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