swedish presentation, istanbul october 2006 - government co-operation agneta nord tommy carlsson
TRANSCRIPT
A political vision for 2010, Government Co-operation
• One issue – one contact
• Doing the right thing – in the right way
• Modern, curios and development
• VERVA (The Swedish …), a government coordinator for this work
E-Government
• Part of the Lisbon strategy 2010
• More effective exchange of information between agencies
• Electronic processing
• The use of a standardised e-ID
• Government cooperation in IT-investments
The Swedish Tax Agency
• We are one of the agencies participating in these projects
• Help for new registered companies
• My own page - Government portal for ”all” agencies, 2008?
• Electronic communication – send or receive – phone, sms, e-mail or paper
Obstacles
• Secrecy between agencies
• Technical obstacles
• Agencies are in different phases in development of their e-servicies
• Agencies have different priorities and views
Benefits
• Good for the taxpayers
• Standards
• One Stop Shop
• Less costs for the agencies
• Exchange of knowledge and experiencies
VISAM – one example
• Virtual Meeting Project
• Six different agencies
• Customer terminals
• PC, Webcam, Scanner, Printer, Headset
• Live audio and video conference
• Help with forms, applications etc.
• Access to the agencies websites
Customer terminal The customer terminal consists of:
computer
webcam
scanner
printer
headset
Virtual meeting project
Virtual meeting project
The Swedish Customs Administration
The Swedish National Labour Market Administration
The Swedish National Board of Student Aid
The Swedish Enforcement Administration and
legislation
The Swedish Social Insurance Administration
The Swedish National Tax Board
Click on any of the buttons below to start a video and audio conversation with your authority
Features Live audio and video conferencing
Help with forms, applications, etc.
File and links transfer
Accesibility to public authorities websites
Remote control and co-surfing
Virtual meeting project