sw license activation quick start guide
DESCRIPTION
Filename: sw_license_activation_quick_start_guide.pdfTRANSCRIPT
What is meant by License Activation? License Activation (aka License Key Fulfillment) is the process for
requesting and receiving electronic license keys to unlock
software products. This occurs after HP Order Management has
processed the customer’s purchase order and delivered the
software product to the end user. Many times, new product
releases require current owners of that product to obtain a new
license key in order to upgrade to a new version release.
What you need to know
Licenses can be version-specific, depending upon the product
family.
A License can also be referred to as an entitlement.
A License Key is required to unlock software modules and
features. Some products purchased include an initial temporary
license installation until a perpetual license key can be obtained.
The license key will unlock the functionality that you purchased.
Some products may have additional functionality built in that
requires separate license purchases/keys to unlock.
Licensing for Enterprise License Agreement (ELA) customers is a
unique process tailored to each customer. Please refer to the
FAQ document on the Licensing portal, for more information.
From the License Key Delivery Portal home page you can also access:
License Key frequently asked questions
Site User Guide (Help document)
Website Tutorial
Website Glossary
Requesting your license key(s) Step one: Go to the Licensing Portal
If you have ordered E-Delivery software products, the Electronic
Delivery Receipt includes a direct link to the Licensing Portal with
the Entitlement Order Number (EON) already pre-populated.
If not, access the HP Licensing for Software Portal using the
following link www.hp.com/software/licensing
Step two: Sign-In
Sign into the HP Licensing for Software Portal with HP Passport
Enter the Entitlement Order Number (EON) in the field provided.
The EON is located on the Entitlement Certificate(s) you received
with your order.
o If ordered electronically, the Electronic Delivery Receipt
includes a direct link to the Licensing Portal with the EON
already pre-populated.
Step three: Product Selection
Select the product(s) for which to activate licenses.
You can do this selection by either product family or individual
product.
Step four: Activation information
Required information varies, depending on products being
activated.
Enter details such as Target name, IP Address, WWN #, etc.
Target Name is a customer defined identifier, for either a real or
virtual machine where licenses will be installed. A Target can be
defined as the system, machine, host, server or device on which
an entitlement is activated. A license is linked to a specific Target
name.
A Target is not a locking parameter; it is a way to organize
licenses. There can be several licenses associated with one
Target, each with its own unique locking parameter.
Enter Quantity to activate and version.
Software License Activation
Quick Start Guide
Step five: Confirmation information
Complete the “Email to” field for where email and license keys
should be sent to.
Enter any notes for this transaction.
Step six: Complete Screen
The Activation process is complete, and license certificates and
license keys are delivered to requestor.
From this screen, you can email certificates or view certificates.
Click on “View certificate” link
For some products a temporary license key will be provided initially.
Temporary key use is intended for new installations. If you are
adding on to an existing implementation, the temporary key will
replace your existing key and could reduce entitlement. The perpetual
license key will be delivered within 2 business days.
More in depth instructions of Licensing Portal functionality are
provided in the “How-to Demos” available from the portal home
page.
For additional license key assistance:
Product Family
HP Enterprise Software (not a complete list) ArcSight; ALM; App. Security Asset Manager Business Avail. Center; BPI BSM; Change Imp. Testing Client Automation Connector; Data Protector Data Management Desktop Administrator DDMI; Diagnostics Fortify; Functional Test Job Center; Load Runner Network Node Manager Operations Manager Performance Center PPM; Route Analytics; RUM QTP; Quality Center Server Automation Service Activator Service Manager; SiteScope Transaction Vision TRIM; UCMDB Unified Functional Test
Enterprise Storage & Servers (not a complete list) HP Storage Software: HP 3PAR Systems HP P2000 (MSA) HP P6000 (EVA) HP X9000 (IBRIX) HP P4000 (LeftHand) HP StoreOnce Backup HP P9000 (XP Storage) Smart Array Advance Pack Brocade/Cisco/Qlogic HP Proliant Blade/Server: HP Insight Software HP iLO, HP LO100i HP Scalable Computing Infrastructure HP Matrix Operating Env. HP Virt Connect Ent. Mgr VMware; Linux, RedHat HP Imaging and Printing: HP Access Control HP Web Jetadmin
Americas Submit Licensing support
request online. Or call 1 800 633 3600 (English, Spanish, Portuguese, Japanese) [email protected] (English & Spanish) * 7 am - 7 pm GMT-6
1 800 538 1733 (English, Spanish) [email protected] Mon to Fri 8 am - 8 pm EST
Europe, Middle-East & Africa
Submit Licensing support
request online. Or call +44 203 027 7238 (English, German, French, Italian, Spanish, Russian) [email protected] (English, German, French, Italian & Spanish) * 7 am – 4 pm GMT
+44 203 450 5383 (English, German, French, Italian, Spanish, Russian) [email protected] Mon – Fri 8 am - 4 pm GMT
Asia-Pacific & Japan
Submit Licensing support
request online. Or call +65 6622 1426 (English, Chinese, Korean) +0120 923 333 (Japanese) [email protected] (English, Chinese, Japanese) * 8:30 am – 5:30 pm GMT+8
Japan: +81 36 743 9679 (Japanese) China North: 10800 744 0572 China South: 10800 440 0552 (Chinese, English) UK: +44 203 564 2852 (English) [email protected] Mon - Fri 9 am - 5 pm Japan Local
*Note: Customers can call outside these timeframes & get support in
English, Spanish & Japanese 24x7.
For a list of country specific phone numbers, go to here
July 2014