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TIS 2 Web User Guide

SUZUKI TECH2

SUZUKI TECH2 TIS 2 Web User Guide i

TIS 2 WEB

General ................................................................................................................... 1Suzuki Customer Support Overview .................................................................. 2Software License Agreement ............................................................................... 3Using This Manual ................................................................................................ 4Techline Information System (TIS 2 Web) Overview ....................................... 5

TIS 2 Web Application ..................................................................................... 6Using TIS 2 Web for the first time ................................................................. 6Installing Java ................................................................................................... 6

Tech 2 View ............................................................................................................ 7Software Download .............................................................................................. 9

32MB Tech 2 PCMCIA Card and CANdi Module .................................... 10Tech 2 Standard Update Procedure ............................................................. 12Tech 2 Custom Update Procedure................................................................ 14

Snapshot Functions ............................................................................................. 15Capturing a Snapshot of the Vehicle Data Stream ..................................... 15Uploading the Snapshot to the PC................................................................ 17Viewing the Snapshot ..................................................................................... 18Replaying the Snapshot ................................................................................. 18Single-Column vs. Two-Column Display ..................................................... 19Displaying Diagnostic Trouble Codes.......................................................... 20Diagnostic Trouble Code Change Mode ..................................................... 22Displaying Graphs .......................................................................................... 23Lock / Unlock Parameters ............................................................................ 25Viewing Capture Info Data ........................................................................... 26Snapshots can be emailed from TIS 2 Web if necessary ........................... 28Printing a Snapshot ........................................................................................ 29

Service Programming System (SPS) ................................................................ 30Performing Pass-Thru Programming .......................................................... 31Verifying Reprogramming ............................................................................. 34

Table of Contents

SUZUKI TECH2 TIS 2 Web User Guide 1

TIS 2 WEB

GeneralThe Techline Information System (TIS 2 Web) User’s Guide provides a comprehensive overview of TIS 2 Web softwareincluding Tech2 View, Software Download, Snapshot Upload / Display and Service Programming System (SPS).This TIS2 Web software is available from the Web site (TIS 2 Web) provided by GM Service and Parts Operations viaSuzuki Service Protocol Site (http://portal.suzukibitstop.com). ASMC (American Suzuki Motor Corporation) and itsaffiliated dealers only can obtain it from Suzuki Pit Stop (http://www.suzukipitstop.com) as well.

Everything contained in this manual is based on the latest product information available at the time of publication.The right is reserved to make changes at any time without notice.No part of this publication may be reproduced, stored in any retrieval system, or transmitted in any form by any means,including but not limited to electronic, mechanical, photocopying, recording, or otherwise, without the prior writtenpermission of Suzuki Motor Corporation. This includes all text, tables, illustrations, and charts.

Requests for permission should be sent to:

Suzuki Motor CorporationService & Parts Readiness GroupField Service Department300 Takatsuka-ChoMinami-KuHamamatsu City, Japan432-8611

© 2007 Suzuki Motor Corporation. All rights reserved.Microsoft Windows screen captures are used for instructional purposes.

GENERAL


TIS 2 WEB

NOTICEIf the salesmake of Current Settings column is not Suzuki, perform the following steps to change it.

1. Select the Setting ( icon) on the TIS 2 web main screen.

2. Select “Suzuki” among Default Sales make items.

3. Logout once and login.

Suzuki Customer Support OverviewTo obtain assistance with the TIS 2 Web application distributors and dealers should use the following process basedon their location.

Suzuki dealersContact their distributor

Distributor in North AmericaThe Techline Customer Support Center telephone line information: 1-888-337-1010 (English)

Distributor in CanadaThe Techline Customer Support Center telephone line information: 1-800-828-6860 (English/French)

Distributors except North America and CanadaContact the Techline Customer Support Center through the Internet using the Feedback ( icon) on the TIS2 webmain screen.

SUZUKI CUSTOMER SUPPORT OVERVIEW


TIS 2 WEB

Software License AgreementPlease read this license agreement carefully before proceeding to use the software. Rights to the software are offeredonly on the condition that the customer agrees to all terms and conditions of the license agreement. Proceeding to usethe software indicates your acceptance of these terms and conditions:

1. USE: Customer may use the software only on the computer system on which it was originally installed.Customer may not reverse assemble or decompile software unless authorized by law.

2. OWNERSHIP: Customer agrees that it does not have any title or ownership of the software, other than ownership ofthe physical media. Customer acknowledges and agrees that the software is copyrighted and protected under thecopyright laws. Customer acknowledges and agrees that the software may have been developed by a third partysoftware supplier named in the copyright notices included with the software, who shall be authorized to hold theCustomer responsible for any copyright infringement or violation of this agreement.

3. TERMINATION: Suzuki Motor Corporation may terminate this software license for failure to comply with any ofthese terms provided Suzuki Motor Corporation has requested Customer to cure the failure and Customer has ailedto do so within thirty (30) days of such notice.

SOFTWARE LICENSE AGREEMENT


TIS 2 WEBUSING THIS MANUAL

Using This ManualTo increase effectiveness with the Techline Information System (TIS 2 Web) software, users should familiarizethemselves with the format and information contained in this guide.

IMPORTANTTIS 2 Web figures and illustrations are hyperlinked to the text of this manual. To view a figure, simply click on itsdescription, which is shown in blue text.


TIS 2 WEBTECHLINE INFORMATION SYSTEM (TIS 2 WEB) OVERVIEW

Techline Information System (TIS 2 Web) OverviewTechline Information System (TIS 2 Web) is a web based delivery system that allows technicians to perform ServiceProgramming (SPS), update the Tech 2, and view Tech 2 snapshot data in a Windows environment.

– The Tech2 View Function is used to have Tech2 screen displayed on your PC screen.

– The Software Download function updates the Tech2 scan tool software.

– The Snapshot function provides means for viewing scan tool snapshot data as well as freeze frame and capture infodata on the PC.

– The Service Programming System function updates the flash calibration files that are stored in a vehicle onboardcontroller.

NOTICE• The Help ( icon) at the upper right of the TIS 2 web screen is exclusively for GM. Do not use it unless

instructed in this User Guide.

• The Feedback ( icon) at the upper right of the TIS 2 web screen is exclusively for distributors. “FeedbackType” includes the one for GM as well. When using it, be sure to use only “Online Feedback for SoftwareDownload”.


TIS 2 WEB

TIS 2 Web ApplicationTIS has four major applications: Tech 2 View, Service Programming System (SPS), Software Download, and SnapshotUpload/Display. This guide covers the Tech 2 View, Software Download, SPS and Snapshot applications. (Figure1).

– Depending on what access user profile you have and what region you are from, additional icons may appear.

Using TIS 2 Web for the first timeJava software must be installed (one time only) in order to use TIS 2 Web.

Installing JavaGo to Help then FAQ and follow instructions to download Java. The correct Java Runtime version must be installed touse TIS 2 Web. If Java is not installed complete the following steps:

From the TIS 2 Web main screen select Help (? icon).

From the Help menu select General then Frequently Asked Questions (FAQ’s).

Select “How do I install the latest Java?”

Follow the installation steps provided.

Figure 1Tech2 main screen

Figure 2Before You Start !

TECHLINE INFORMATION SYSTEM (TIS 2 WEB) OVERVIEW


TIS 2 WEB

Tech 2 ViewTech 2 View can be used to:

• Aid Technical Assistance when diagnosing tool problems

• View Tech 2 screens on your PC

• Aid in Tech 2 training classes

Perform the following steps to access Tech 2 View.

1. Select Tech 2 View on the TIS Application Selection screen (Figure 1). A “No Connection Established withHandheld Device” message will be displayed (Figure 3).

2. From the lower toolbar, select the “Start Communications with the Tech 2” icon (Figure 4).

3. Follow the instructions on the Connect to a Handheld Device screen (Figure 5), connecting the terminal to theTech 2 as shown in Figure 6.

4. Select OK, and the Tech 2 Main Menu will be displayed on the Tech 2 and the PC (Figure 7). Now thatcommunications have been established, any Tech 2 screen will also be displayed on the PC (Figure 8) untilcommunications are stopped between the Tech 2 and the terminal.

Figure 6Tech 2 connected to PC

Figure 3“No connection with the handhelddevice” message

Figure 8Example of Tech 2 screen displayed on the PC

Figure 4“Start Communications with the Tech 2” icon

Figure 7Tech 2 Main Menu on Tech 2 View screen

Figure 5Connect to a Handheld Device screen

Tech 2 View continued on next page...

TECH 2 VIEW


TIS 2 WEB

Tech 2 View continued...

The Tech 2 View application consists of the following major areas.

• Tech 2 screen (Figure 9)• Tech 2 navigational and functional keys (Figure 10)• Tech 2 soft keys (Figure 11)

Perform the following steps to exit Tech 2 View.

1. Select the “Stop Communications with the Tech 2” icon from the lower toolbar (Figure 12), and the “NoConnection Established with Handheld Device” message will be displayed (Figure 3).

2. Select the “Exit TIS 2 Web” icon (Figure 13) to leave the TIS 2 Web application, and the Tech 2 returns to its titlescreen (Figure 14).

Figure 12“Stop Communications with the Tech 2” icon

Figure 9Screen portion of Tech 2 View

Figure 14Tech 2 title or start-up screen

Figure 10Keypad portion of Tech 2 View

Figure 13“Exit TIS 2 Web” icon

Figure 11Soft keys portion of Tech 2 View

TECH 2 VIEW


TIS 2 WEB

Software DownloadThe Software Download function of TIS 2 Web is used to update the Tech 2 scan tool software to the latest version.Like all computers, the Tech 2 scan tool stores software that determines how it runs and what it can do. This softwareallows the scan tool to perform diagnostic routines on or for the following vehicle applications:Powertrain, Body, Chassis, and Service Programming.

Scan tool software is regularly updated to reflect changes in vehicle engineering or diagnostics. Refer to TIS 2 WebNewsletter for new scan tool updates.

SOFTWARE DOWNLOAD


TIS 2 WEB

32MB Tech 2 PCMCIA Card and CANdi Module

NOTICEThe PCMCIA card is sensitive to magnetism and static electricity. Use care when handling.

IMPORTANTThe PCMCIA card is accessed through a door on top of the Tech 2. The card is ejected by pushing the arrowbutton pointing to the card to be removed. Cards are notched to allow insertion only one way. When reinsertingthe card make sure that it fully seats into the Tech 2.

The Tech 2 software is stored on a PCMCIA card. All of the applications share a single database on the PCMCIA card.Refer to Figure 15 (card ejection), Figure 16 (card keying), and Figure 17 (card insertion).

The card can store at least two snapshots and one Capture Info data file. This allows analysis of intermittentconditions on a vehicle being serviced.

A write-protect slide mechanism is on the top edge of the card. If the write-protect slide mechanism is in the lockedposition, you will not be able tostore snapshots or captured information, and service programming will not work. The correct position is at the middleof the card (unlocked).

32MB Tech 2 PCMCIA Card and CANdi Modulecontinued on next page...

Figure 15Ejection of PCMCIA card

Figure 16PCMCIA card keying

Figure 17PCMCIA card insertion

SOFTWARE DOWNLOAD


TIS 2 WEB

32MB Tech 2 PCMCIA Card and CANdi Module continued...

CANdi Module:

The CANdi module is needed when connecting Tech2 to vehicleas shown in Figure 26.

32MB Tech2 PCMCIA Card and CANdi Part Number:

Controller Area Network Diagnostic Interface (CANdi) Module Part Number: 300016432MB Tech2 Memory Card Part Number: 3000118

NOTICEUse only GM Service and Parts Operations supplied PCMCIA cards. The PCMCIA slots are designed to interfacewith 5-volt cards. Permanent damage to Tech 2 could occur if a 3.3-volt card is inserted into the Tech 2 PCMCIAconnector.

IMPORTANTThe Tech 2 requires a 32-MB card called a linear flash card. The low-priced 32-MB cards called “strataflash cards”—available on Internet sites—will not work in the Tech 2.

SOFTWARE DOWNLOAD


TIS 2 WEBSOFTWARE DOWNLOAD

Tech 2 Standard Update ProcedureTo perform a standard Tech 2 update:

1. Connect the scan tool to the PC using the RS-232 cable (refer to the illustration in Figure 6).

2. Power up the scan tool using the AC power supply that came with the tool (refer to Figure 6, Figure 14 and NOTICE).

3. At the PC, launch TIS 2 Web.

4. From the TIS 2 Web main screen (Figure 1), select Software Download.

5. At the “Select Diagnostic Tool for Download” screen, select Tech 2 and “Standard” (Figure 18) to installthe newest software on the scan tool. After confirming the selection, select Next. A message willappear indicating the PC is reading the contents of the diagnostic tool.

6. The PC will display a “Confirm Software Change” screen (Figure 19) showing what the Tech 2currently contains and what it will contain after the download. Click Next to continue.

Figure 18Standard update selected on the “SelectDiagnostic Tool for Download” screen

Tech 2 Standard Update continued on next page...

IMPORTANTClicking Next at the “Confirm Software Change” screen will initiate the download. Be sure the correct file hasbeen selected before clicking Next.

Figure 19“Confirm Software Change” screen

NOTICEIf Figure 14 logo is not displayed on the Tech 2 title screen when the power is turned on, perform the followingchecks.• Is a correct PCMIA card inserterd in the Tech 2 slot? If not, insert it properly.• Are 2 PCMIA cards (one of 2 cards is a correct PCMIA card) inserted in the Tech 2 slot? If so, press the [SHIFT]Key and then right select Key (>) and check that Figure 14 logo appears on the title screen of Tech 2. After thisoperation, press the [SHIFT] Key and release the SHIFT function. If Figure 14 logo does not appear on Tech 2 titlescreen, turn off the power once and restart.


TIS 2 WEB

Tech 2 Standard Update Procedure continued...

7. A “Performing the Software Download” screen appears (Figure 20) to track the download status.

8. When the download is complete, a “Download Finished” screen appears (Figure 21). Select Close to close theapplication. The scan tool now contains the latest software.

Figure 20“Performing the Software Download” screen

Figure 21“Download Finished” screen

SOFTWARE DOWNLOAD


TIS 2 WEB

Tech 2 Custom Update ProcedureTo perform a custom Tech 2 update to backdate the scan tool or install different language software:

1. Connect the scan tool to the PC using the RS-232 cable (refer to the illustration in Figure 6).

2. Power up the scan tool using the AC power supply that came with the tool (refer to Figure 6).

3. At the PC, launch TIS.

4. From the TIS 2 Web main screen, select Software Download.

5. At the “Select Diagnostic Tool for Download” screen, select Tech 2 and “Custom” (Figure 22) to allow backdatingor installing of non-NAO software on the scan tool. After confirming the selection, select Next. A message willappear indicating the PC is reading the contents of the diagnostic tool.

6. A “Select the Applications” screen (Figure 23) appears. The left side of the screen lists software release numbersSelect the “+” sign to see the list of languages for each release (Figure 24).

7. Select the desired softw are version and language either by double-clicking on it or by highlighting the desiredlanguage file, then clicking Select in the middle of the screen. The selected software will appear in the right sideof the screen (Figure 25). Click on the tabs to compare the current and selected scan tool software. ClickDownload to proceed.

8. A “Performing the Software Download” screen appears (Figure 20) to track the download status.

9. When the download is completed, a “Download Finished” screen appears (Figure 21). Click Close toclose the application.

Figure 23Applications available for custom download

Figure 24Language files available for download

Figure 25Software selected for download

Figure 22Custom update mode selected for download

SOFTWARE DOWNLOAD


TIS 2 WEB

Snapshot FunctionsThe Snapshot Upload/Display function of TIS 2 Web provides a means for viewing scan tool snapshot data, as well asfreeze frame and capture info data on the PC. This data can be analyzed in a variety of ways to determine when andwhere a fault may have occurred.

Using the Snapshot display feature involves three steps:

1. Capture snapshot(s) with the scan tool.2. Upload the snapshot(s) to the terminal.3. View the snapshot(s) using the TIS Snapshot Upload/Display function.

The following procedures describe how to capture, upload and view a snapshot using TIS 2 Web software.

Capturing a Snapshot of the Vehicle Data Stream1. Connect the Tech 2 to the vehicle Data Link Connector (DLC) as shown in Figure 26.2. Power up the Tech 2 and press the ENTER key at the title screen (Figure 14).3. From the Main Menu select F0: Diagnostics (Figure 27).4. Enter all vehicle information as requested by the scan tool (powertrain, body, chassis).5. From the application menu, select F3: Snapshot.

• Select the desired system to snapshot (e.g. Engine, Transmission, ATC).• Select the desired data list (e.g. Engine Data 1, Engine Data 2, EGR Data).• Select trigger type and trigger point (see page 16). Choices may be dependent upon the application.

Figure 26Tech 2 connection to OBD II equipped vehicle

Figure 27Tech 2 Main Menu with Diagnostics selected

Capturing a Snapshot steps continued on next page...

SNAPSHOT FUNCTIONS


TIS 2 WEB

Trigger Type (F0 - F3 function keys) determines how the snapshot is triggered:

F0: Manual Trigger will trigger a snapshot when you press the Trigger soft key.

F1: Any Code will trigger a snapshot whenever any current trouble code is stored. This eventoccurs when the first code is stored in the vehicle controller memory.

F2: Single Code will trigger a snapshot when a user specified trouble code is stored.

Trigger Point (F4 - F6 function keys) is the exact point at which the trouble code (fault) or manualtrigger occurs within the snapshot period. It helps to know the trigger point when you are lookingfor changes in data parameters. Trigger point may be set for:

F4: Beginning causes the Tech 2 to start recording information from the trigger point untilsnapshot storage is full. This choice is useful if the fault is predictable in nature.

F5: Center is the most commonly used trigger point because it stores information leading up toand following the trigger point. This function allows comparison of events before, during, andafter a fault.

F6: End sets the trigger point at the end of the snapshot recording and therefore shows onlyinformation leading up to and including the fault.

6. Press the Record Snapshot soft key. The Tech 2 screen will display the flashing message “standby.”• When the fault occurs, press the Trigger soft key• The Tech 2 will display the message “triggered.”• Allow the scan tool to record a sufficient amount of data, then press Exit to store the snapshot data.• Press the Continue soft key when the snapshot trigger type screen is displayed.

7. Exit to the Main Menu, then power down and disconnect the Tech 2 from the vehicle.

Capturing a Snapshot steps continued...

SNAPSHOT FUNCTIONS


TIS 2 WEBSNAPSHOT FUNCTIONS

Uploading the Snapshot to the PCAfter a snapshot has been successfully captured with the scan tool, perform the following steps to uploadit from the scan tool to the computer.

1. Launch TIS 2 Web.

2. Select Snapshot Upload/Display from the TIS 2 Web main screen (Figure 1).

3. Select the “Upload from Handheld” box in the center of the screen (Figure 28), or select the Uploadfrom Handheld icon on the Snapshot toolbar.

4. Select the Tech 2 scan tool on the “Upload from a Handheld Device” window, verify that the Tech 2 isconnected to the terminal, and then select OK (Figure 29).

5. Select the snapshot to be uploaded, then select OK. (Figure 30). Upload snapshot from hand held screen.

6. After the snapshot uploads, a list of data parameters will display on the monitor.

For instructions on viewing a snapshot after it has been uploaded, refer to the next page.

Figure 28“Upload from Handheld” option shown on Snapshot Upload/Display screen

Figure 29On-screen instructions for uploading from a handheld device

Figure 30Select a Snapshot to Upload

Figure 31Snapshot Upload/Display screen (two-column mode) with Snapshot toolbar and playback details defined


TIS 2 WEB

Viewing the SnapshotAfter a snapshot has been uploaded (either from disk or the scan tool), it can be viewed and analyzedin a variety of ways. Figure 31 identifies the different display icons and replay selections.

Replaying the SnapshotTo replay a snapshot, use the display icons in the lower portion of the screen (refer to Figure 31). Theselections and their functions are as follows:

• First Frame. Displays the first frame of the snapshot, regardless of which frame was displayed prior to selection.

• Reverse One Frame. Displays the frame immediately preceding the one currently displayed.

• Play in Reverse. Causes the snapshot to continuously play in reverse until the first frame is displayed.

• Trigger Frame. Causes the display to move to the exact frame when the snapshot was triggered, regardless ofwhich frame was displayed before the item was selected.

• Play Forward. Causes the snapshot to continuously play forward until the last frame is reached.

• Forward One Frame. Moves the snapshot forward to the next frame.

• Last Frame. Displays the last frame in the snapshot.

• Stop Play. Stops a continuous play snapshot at the frame displayed at the time of selection.

SNAPSHOT FUNCTIONS


TIS 2 WEB

Single-Column vs. Two-Column DisplayThe two-column and single-column icons in the toolbar change the appearance of data parameters.

• Two-Column Mode (refer to Figure 31) displays a double list. When using the two-column mode, themaximum number of characters of any one line is 80.

• Single-Column Mode (refer to Figure 32) lists data parameters in a single column using larger type,which makes the data easier to read at a distance.

A default (single- or two-column mode) can be set by selecting Options from the menu bar.

Figure 32Snapshot single-column display mode

SNAPSHOT FUNCTIONS


TIS 2 WEBSNAPSHOT FUNCTIONS

Displaying Diagnostic Trouble CodesThe View Diagnostic Trouble Code Information mode displays all relevant trouble code information for each individualframe. Note that when replaying a snapshot, every frame of the snapshot may not have a stored DTC.

To use the DTC display feature:

1. Select the View DTC Information icon on the Snapshot toolbar. A box will appear near the top of the screen listingDTC information (see Figure 33). The following information is provided:

• The first line indicates how many codes are in the frame—e.g. “1 of 2,” “2 of 2,” etc. This is not the total number ofDTCs stored in the entire snapshot, just in the individual frame being displayed.

• Below the first line is the number and name of the DTC.

• Diagnostic test status tells whether the test ran and whether it passed or failed.

• DTC status lists the DTC information. This is the status of the tests that were run and the related DTC messagesthat can be viewed by the technician. This information is based only on the DTC information listed, since someDTC information will not be available on all applications.

2. If more than one DTC is set for a frame, scroll bars will appear at the right side of the DTC window. To view otherDTCs (Figure 33), click-and-drag the scroll box or use the scroll arrows.

Figure 33“View DTC Information” icon selected on the Snapshot toolbar

Displaying DTCs continued on next page...


TIS 2 WEB

Displaying Diagnostic Trouble Codes continued...

3. To determine exactly when a DTC sets during a snapshot, use the “Play Forward” and “Play inReverse” selections to play the snapshot with the DTC window still in view. DTC information willcontinue to display for all the frames during which the DTC was set.

• This information can be useful for diagnosing DTCs by displaying related data parameters at thepoint in time when the code was set.

4. When a frame is reached for which a diagnostic trouble code does not exist, the DTC window willdisplay a blank.

T I P The View DTC Information icon will be highlighted if a code was set during a napshot.Select the View DTC Information icon. This will show any and all DTCs set during thesnapshot, since DTCs that set are stored for the duration of the snapshot.

T I P In most snapshots, DTCs set near the trigger frame. To quickly locate the frame wherea DTC occurred, click on the “Trigger Frame” selection. Then use the “Forward OneFrame” or “Reverse One Frame” selections to view the frames just before and after thetrigger frame. Chances are the DTC will appear within these frames. If not, continueviewing the snapshot using the “Play Forward” or “Play in Reverse” selections.

SNAPSHOT FUNCTIONS


TIS 2 WEB

Diagnostic Trouble Code Change ModeThis feature allows the user to move from trouble code to trouble code within the snapshot. If you selectthe View DTC Information icon when in a snapshot, the Snapshot application will display a split screen.This screen will consist of the DTC information on the upper half of the screen and the parameter datadisplay on the lower half of the screen (Figure 33).

If the DTC was not set in the selected frame of the snapshot, the DTC information will not display until thesnapshot is advanced to the first frame in which the DTC was set. Select the Diagnostic Trouble CodeChange icon (Figure 34) to advance to the first frame of the DTC. In DTC change mode, selecting theforward or reverse arrows will move the application to only the frames in which a DTC was set.

Figure 34“DTC Change” icon selected while in DTC display mode

SNAPSHOT FUNCTIONS


TIS 2 WEB

Displaying GraphsGraph display modes give you the ability to view snapshot parameters in graph form. This allows you tosee how a parameter functions over time. It also allows easy visual comparison of up to six parameters ata single time. The two graph display modes are three-graph and six-graph (Figure 31).

Three-Graph DisplayTo access the three-graph display mode:

1. Click the Display Graph (three) icon (Figure 35).

2. Click on the first graph icon at the top of the Graph Parameters window (Figure 36). Parameter from the list in thelower portion of the box. The parameter name will appear next to the first graph icon. (Figure 37)

3. Repeat this procedure for the second and third graphs.

IMPORTANTWhen selecting parameters to be graphed, it is important to consider the values used to measure theparameter, and to correctly plot these on the graphs. This is done in the “Min Y Axis Value” and “Max YAxis Value” fields. These may need to be adjusted to reflect the normal range of values for theparameter — for example, 0 to 5 volts for MAP sensor.

Figure 35“Display Graph” (three) icon selected

Figure 36Select Graph Parameters window

Displaying Graphs continued on next page...

SNAPSHOT FUNCTIONS

Figure 37Select a parameter from the list in thelower portion of the box


TIS 2 WEB

Displaying Graphs continued...

4. When one to three desired parameters have been selected, click OK.

5. The screen changes to display the chosen parameters in graph form (Figure 38).

• Using the navigation icons, move through the parameters.

• Click and drag on the arrow along the bottom of each graph (Figure 38) to move through the graph. This arrowrepresents the current frame being viewed. It is useful for pinpointing precisely when a parameter changeindicates a fault.

• A data value corresponding to the frame the arrow is pointing to will be displayed in the upper left corner of eachgraph.

6. To select a different parameter to be graphed, simply click and hold on the parameter name in the data list, thendrag the cursor over one of the existing graphs and release the mouse button. The new parameter will be graphed inplace of the old one.

7. To view a graph at full-screen size, move the cursor over the graph. When the cursor changes to a magnifyingglass, click on the graph. The graph will appear at full-screen size (Figure 39). Click on the full-size graph to returnto the three-graph display.

Figure 38Three-graph display screen

Six-Graph Display

Up to six parameters can be displayed on a single graph. Parameters are selected in the same manner as describedfor three-graph display. Each parameter is color-coded (Figure 40), and you can change the background color toimprove visibility (compare Figure 39 with Figure 40).

Figure 40Six-graph display screen showing “Display Graph” (six) icon selected

Figure 39One graph at full-screen size

SNAPSHOT FUNCTIONS


TIS 2 WEB

Lock / Unlock ParametersThe Lock/Unlock Parameters function is used to isolate specific parameters so they can be viewed andcompared more easily than if they were part of the larger parameters list. To use this function:

1. Select (highlight) the desired parameter, then click the Lock/Unlock Parameters icon (Figure 41). Theselected parameter will appear at the top of the data list, above a “lock line” (Figure 42).

2. To add other parameters, follow the same procedure. The “locked” parameters can then be viewedtogether to compare their data values. Parameters can also be locked by double-clicking on them inthe data list.

3. To remove an item from the locked list, select it, then click the Lock/Unlock Parameters icon. The itemwill be removed from the list.

Figure 41“Lock/Unlock Parameters” icon selected

Figure 42Selected parameter shown above “lock line”

T I P Display modes can be used in various combinations to provide the most useful diagnosticcapability. It is even possible to view DTC information, locked parameters, and graphedparameters simultaneously (Figure 43). In multi-display mode, replay selections can be used, aspreviously described, to move through the snapshot.

Figure 43Multiple display modes

SNAPSHOT FUNCTIONS


TIS 2 WEB

Viewing Capture Info DataCapture Info is a feature that allows the Tech 2 to retrieve DTCs, Freeze Frame and Failure Records from the vehicle’scontrol module. This is a different function than snapshot display. Capture Info files consist of only one frame of data,whereas snapshots typically contain multiple frames of data.

When Capture Info is selected, the scan tool displays a menu selection that allows data from the control module to bestored to the Tech 2 PCMCIA card, or to refresh the PCMCIA card with new data from a control module.

To view DTCs, freeze frame or failure record data through TIS 2 Web software:

1. Use the Tech 2 Capture Info function to retrieve data from a vehicle’s control module.

2. Connect the Tech 2 to the computer (Figure 6) and go to the Tech 2 start-up screen (Figure 14).

3. Launch TIS 2 Web.

4. Select the Snapshot Upload/Display application.

Figure 44Viewing Capture Info data on the Snapshot Upload/Display screen

Viewing Capture Info Data continued on next page...

IMPORTANTA single code may be counted as two different codes in a Capture Info file if it exists both in freeze frame andfailure records (Figure 44).

SNAPSHOT FUNCTIONS


TIS 2 WEB

Viewing Capture Info Data continued...

5. Click the “Upload from Handheld” icon on the toolbar (Figure 28).

• Select Tech 2, then click OK.

• Select Capture Data from upload selection menu, then click OK.

6. The data will display on screen. The top of the screen lists DTCs that were stored in the control module. The lowerportion of the screen lists captured freeze frame or failure record data for the selected DTC.

• Notice that the navigation selections at the bottom of the screen are gray (cannot be selected) because the datarecord consists of only one frame.

7. If more than one DTC is present, selecting a DTC in the list changes the data list to match that DTC.

8. Capture Info can be stored and printed by the PC.

9. The user may toggle on/off the DTC(s) at the top of the screen in order to view only the freeze frame or fail recorddata by selecting the Show/Hide Failure Record Information icon (Figure 45) on the toolbar. This icon is only activefor the Capture Info Data function.

Figure 45“Show/Hide Failure Record Information” icon selected

SNAPSHOT FUNCTIONS


TIS 2 WEB

Snapshots can be emailed from TIS 2 Web if necessaryFollow these steps:

From the TIS 2 Web main screen select the Snapshot icon then select Start Snapshot.

From the Snapshot Upload/Replay screen select either Upload from handheld or Open from an Existing File if theSnapshot is saved on the hard drive.

Once the Snapshot is loaded, select the email icon (Figure 47) from the tool bar.

A send email box will appear. Input the email address you wish to send the Snapshot to. A description can be addedas well.

The format can be *.sur or *.txt. Only *.sur files can be read by TIS 2 Web.

The email recipient will see TIS 2 Web in the subject line.

When the email is opened it will include the attachment and message typed in Description.

Figure 46“Save Snapshot” icon selected

Figure 47“Emailing Snapshot” icon selected

Snapshots can be emailed from TIS 2 Web if necessary continued...

NOTE:The Snapshot file will be saved in C:\Documents and settings\”Logon’\snapshot\data (Figure 46).

SNAPSHOT FUNCTIONS


TIS 2 WEB

Figure 48“Print” command selected from the File menu

Snapshots can be emailed from TIS 2 Web if necessary continued...

The file name is dependent on how the email was saved and sent:

If the email is sent directly after uploading the Snapshot from the scan tool the file will be snapshot.sur. Files thatare not renamed when being saved will appear as a number, being the last digit representing how many Shapshotshave been saved to the PC.

To view the Snapshot in TIS 2 Web:

Save the field to C:\documents and Settings\”logon”\snapshot\data.

After the file is saved to the hard drive open Snapshot then select Open an existing File

Printing a SnapshotPrinting can be accomplished in three ways:

1. Using the “Print” command in the File menu (Figure 48),

2. Using the “Print” icon on the snapshot toolbar (Figure 49).

SNAPSHOT FUNCTIONS

Figure 49“Print” icon selected on Snapshot toolbar


TIS 2 WEBSERVICE PROGRAMMING SYSTEM

NOTE:Starting with 2007 vehicles all SPS programming will be Pass-Thru.

Service Programming System (SPS)The Service Programming System (SPS) updates the flash calibration files that are stored in a vehicle onboardcontroller (e.g. PCM, ABS, VTD). The calibration file custom-tailors a module to a certain vehicle. The calibration filecontains data for things such as spark curves and fuel control. When troubleshooting a driveability condition,diagnosis may call for reprogramming the controller with newer calibration information to correct a customer concern.

The ECM/PCM controller can generally use one type of serial communications:

• CAN – GM LAN (recent communications application currently available only on a few limited applications)

NOTICEPrior to performing SPS, it is important to heed the following precautions:

• Make sure the vehicle battery is fully charged. Battery voltage for SPS should be between 12 and 14volts. Only an approved battery charger such as the Midtronics PSC 300 should be used to maintainproper voltage.

• Using an outdated software version could damage vehicle modules. The Tech 2 and the terminal musthave the latest software.

• Make sure the cable connections are secure. A disconnected cable could cause controller failure.• If you use a laptop computer for pass-thru programming, ensure that the power supply is properly connected.• If powered by AC and the power cord becomes disconnected, it could interrupt programming and cause

damage to the control module. If the laptop is operating from its internal power source (batteries), thenmake sure it is adequately charged to complete the SPS process.


TIS 2 WEB

Performing Pass-Thru ProgrammingPass-thru programming allows the scan tool to remain connected to the terminal and to the vehicle throughout theprogramming process. The vehicle must be in close proximity to the terminal while using pass-thru programming (seeFigure 61).

Figure 61“Vehicle to terminal pass-thru connection” screen

Pass-Thru Programming Procedure

1. Launch TIS 2 Web.2. From the TIS main screen (Figure 1), select the Service Programming System icon. Goes to loading screen first3. At the Select Diagnostic Tool and Programming Process screen (Figure 56):

• Select Tech2 Legacy Pass-Thru under “Select Diagnostic Tool.”• Under “Select Programming Process,” select Reprogram ECU or Replace and Program ECU, depending on whether you are reprogramming an existing module or replacing a module.

• Select Next.

Figure 56Select Diagnostic Tool and Programming Process screen

Performing Pass-Thru Programming continued on next page...

IMPORTANTTIS supports Service Programming with the Tech 2 scan tool only.

SERVICE PROGRAMMING SYSTEM


TIS 2 WEB

Performing Pass-Thru Programming continued...

4. At the Preparing for Communication “Determine Vehicle” screen (Figure 57), complete all terminal directed datauntil Next is highlighted (vehicle data will vary). Select Next.

5. Follow the instructions on the Preparing for Communication screen (Figure 57), then select Next to Sales Makescreen (Figure 58).

6. Select model year screen (Figure 59). Select next to Vehicle type screen (Figure 60). Select Next to validate VINID number. (Figure 50). Select Next to Supported Controller Screen. (Figure 51). Select Next to CalibrationScreen. (Figure 52) Select Next to Summary Screen. (Figure 53). Select Next to Download Screen (Figure 54).Go to Programming Complete (Figure 55).

Figure 57“Preparing for Communication” screen

Figure 58“Select Sales make” screen

Performing Pass-Thru Programming continued on next page...

IMPORTANTIn order to reduce the potential for signal loss, the RS-232 cable should not be more than 25 feet long.


Figure 59“Select model year” screen

Figure 60“Select Vehicle Type” screen


TIS 2 WEB

Performing Pass-Thru Programming continued...

7. The Program Controller “Programming Complete” screen appears (Figure 55). Select Close. The program willreturn to the TIS 2 Web main screen. Be sure to verify successful reprogramming. Refer to VerifyingReprogramming on page 34.

8. Turn off the Tech 2.

9. Disconnect the Tech 2 from the vehicle.



TIS 2 WEB

Verifying ReprogrammingAfter any kind of control module programming, verify that programming was successful:

Turn the ignition off, wait at least 30 seconds, then start the vehicle to confirm that reprogramming was successful. Ifthe vehicle does not start or starts but runs rough, repeat the SPS procedure.


END OF DOCUMENTEND OF DOCUMENT


TIS 2 WEB

Tech2 main screen

FIGURE 1


TIS 2 WEB

Before You Start!

FIGURE 2


TIS 2 WEB

“No connection with the handheld device” message

FIGURE 3


TIS 2 WEB

“Start communications” with the Tech2 icon

FIGURE 4


TIS 2 WEB

Connect to a Handheld Device screen

FIGURE 5


TIS 2 WEB

Tech 2 connected to PC

FIGURE 6


TIS 2 WEB

Tech 2 Main Menu on Tech 2 View screen

FIGURE 7


TIS 2 WEB

Example of Tech 2 screen displayed on the PC

FIGURE 8


TIS 2 WEB

Screen portion of Tech 2 View

FIGURE 9


TIS 2 WEB

Keypad portion of Tech 2 View

FIGURE 10


TIS 2 WEB

Soft keys portion of Tech 2 View

FIGURE 11


TIS 2 WEB

“Stop Communications with the Tech 2” icon

FIGURE 12


TIS 2 WEB

“Exit TIS 2 Web” icon

FIGURE 13


TIS 2 WEB

Tech 2 title or start-up screen

FIGURE 14


TIS 2 WEB

Ejection of PCMCIA card

FIGURE 15


TIS 2 WEB

PCMCIA card keying

FIGURE 16


TIS 2 WEB

PCMCIA card insertion

FIGURE 17


TIS 2 WEB

Standard update selected on the “Select DiagnosticTool for Download” screen

FIGURE 18


TIS 2 WEB

“Confirm Software Change” screen

FIGURE 19


TIS 2 WEB

“Performing the Software Download” screen

FIGURE 20


TIS 2 WEB

“Download Finished” screen

FIGURE 21


TIS 2 WEB

Custom update mode selected for download

FIGURE 22


TIS 2 WEB

Applications available for custom download

FIGURE 23


TIS 2 WEB

Language files available for download

FIGURE 24


TIS 2 WEB

Software selected for download

FIGURE 25


TIS 2 WEB

Tech 2 connection to OBD II equipped vehicle

FIGURE 26


TIS 2 WEB

Tech 2 Main Menu with Diagnostics selected

FIGURE 27


TIS 2 WEB

“Upload from Handheld” option shown onSnapshot Upload/Display screen

FIGURE 28


TIS 2 WEB

On-screen instructions for uploading from ahandheld device

FIGURE 29


TIS 2 WEB

Select a Snapshot to Upload

FIGURE 30


TIS 2 WEB

Snapshot Upload/Display screen (two-column mode)with Snapshot toolbar and playback details defined

FIGURE 31


TIS 2 WEB

Snapshot single-column display mode

FIGURE 32


TIS 2 WEB

“View DTC Information” icon selected on theSnapshot toolbar

FIGURE 33


TIS 2 WEB

“DTC Change” icon selected while inDTC display mode

FIGURE 34


TIS 2 WEB

“Display Graph” (three) icon selected

FIGURE 35


TIS 2 WEB

Select Graph Parameters window

FIGURE 36


TIS 2 WEB

Select a parameter from the list in thelower portion of the box

FIGURE 37


TIS 2 WEB

Three-graph display screen

FIGURE 38


TIS 2 WEB

One graph at full-screen size

FIGURE 39


TIS 2 WEB

Six-graph display screen showing “Display Graph”(six) icon selected

FIGURE 40


TIS 2 WEB

“Lock/Unlock Parameters” icon selected

FIGURE 41


TIS 2 WEB

Selected parameter shown above “lock line”

FIGURE 42


TIS 2 WEB

Multiple display modes

FIGURE 43


TIS 2 WEB

Viewing Capture Info data on the Snapshot Upload/Display screen

FIGURE 44


TIS 2 WEB

“Show/Hide Failure Record Information” iconselected

FIGURE 45


TIS 2 WEB

“Save Snapshot” icon selected

FIGURE 46


TIS 2 WEB

“Emailing Snapshot” icon selected

FIGURE 47


TIS 2 WEB

“Print” command selected from the File menu

FIGURE 48


TIS 2 WEB

“Print” icon selected on Snapshot toolbar

FIGURE 49


TIS 2 WEB

Validate VIN identification number screen

FIGURE 50


TIS 2 WEB

Supported Controllers screen

FIGURE 51


TIS 2 WEB

“Calibration Selection” screen

FIGURE 52


TIS 2 WEB

“Summary” screen

FIGURE 53


TIS 2 WEB

SPS Transfer Data Screen

FIGURE 54


TIS 2 WEB

“Programming Complete” screen

FIGURE 55


TIS 2 WEB

Select Diagnostic Tool and Programming Process screen

FIGURE 56


TIS 2 WEB

“Preparing for Communication” screen

FIGURE 57


TIS 2 WEB

“Select Sales make” screen

FIGURE 58


TIS 2 WEB

“Select model year” screen

FIGURE 59


TIS 2 WEB

“Select Vehicle Type” screen

FIGURE 60


TIS 2 WEB

“Vehicle to terminal pass-thru connection” screen

FIGURE 61