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Soft Skills, Gamification, Serious Games, Simulations, Millenials

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Page 1: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2
Page 2: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Integrating 21st Century Skills Across the Curriculum

Michael J.D. Sutton, PhDAssociate Professor 

Department of ManagementBill and Vieve Gore School of BusinessWestminster College, Salt Lake City, UT

Copyright © 2014, Michael JD Sutton

Page 3: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Agenda1) Leading Questions2) Anticipating 

Workforce Ready Students

3) 70‐20‐10 Learning Model

4) Looking Beyond Hard Skills to Soft Skills

5) Priority Soft Skills for Workforce Readiness

6) Teaching Problem‐based Soft Skills

7) Integrating Soft Skills and Competencies: Feedback Reflection

8) Recommendations for Consideration

9) Final Thoughts—Future of Work

Our Educational DNA in Transformation 3

Page 4: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Leading Questions [1]

1. Can you balance soft and hard skills in an educational program for a Global Workforce? 

2. Why are soft skills relevant?  Why does it matter? How do we focus on soft skills?

3. How can you establish a collaborative student‐centric environment?

Our Educational DNA in Transformation 4

Page 5: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Leading Questions [2]5. Should you engage employers and other 

stakeholders in curriculum development?

6. What should be the role of faculty in building capacity for coaching and mentoring students?

7. Does Gamification represent a new role in learning strategies for courses?

Our Educational DNA in Transformation 5

Page 6: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Can Higher Education Integrate Soft Skills and Competencies?

• Competency‐based and Project‐based curriculum is our Educational DNA

Our Educational DNA in Transformation 6

re(think)

re(imagine)

re(invent)

1

2

3

[1]

Page 7: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Westminster College Tried to Anticipate Changes that Would Create Workforce Ready Students

1. Increase skills and competencies directly applicable to the workplace

2. Increase retention3. Increase graduation rates4. Construct high‐quality relationships between faculty 

and learners5. Increase capability to directly assess learning6. Increase visibility in the community, region, and 

nation as a thought leader in education

Our Educational DNA in Transformation 7

Page 8: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

What Keeps Business Leaders Up at Night?

• “Executives today are up against some wicked problems, and [their personnel] are expected to make sound judgments.”

Our Educational DNA in Transformation 8

[2]

Page 9: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Major Finding Identified in our Study: 70‐20‐10 Learning Model

Our Educational DNA in Transformation 9

[3]

Page 10: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Critical Recommendation: Educate Learners in Soft Skills & Competencies• Skills and competencies demonstrate proof‐of‐achievement in workforce readiness

Our Educational DNA in Transformation 10

[4] 

Page 11: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

We Had to Look Beyond Hard Skills

Our Educational DNA in Transformation 11

[5] 

Page 12: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

We Acquired Insight from Focus Groups 

• 40 executives, alumni, and business people were invited to work with us

• Business leaders identified the top skills required for their global workplace

• Identified skills were triangulated with other business sources through a survey

• What did we find?     What was important?

Our Educational DNA in Transformation 12

Page 13: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

What Keeps Business Leaders Up at Night?

• “Increased pressure to make complex decisions at the speed of light, while simultaneously considering […the] impact on the people and the organization.” [6]

Our Educational DNA in Transformation 13

[7]

Page 14: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Soft Skills—What Do They Include? [1]

• emotional intelligence – self‐esteem– self‐regard– self‐confidence– self‐discipline– self‐motivation– assertiveness– adaptability– empathetic

• emotional regulation• passion• rigor• organization• personal branding/ 

self‐image• sociability/social 

awareness

Our Educational DNA in Transformation 14

Page 15: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Soft Skills—What Do They Include? [2]

• business etiquette & manners

• conflict resolution• creativity• innovation• negotiation• persuasion• systems thinking skills

• critical thinking and analysis

• problem‐solving & decision‐making skills

• interpersonal/ communications skills

• collaboration skills

Our Educational DNA in Transformation 15

Page 16: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

The Buzz can be Depressing

• “Students are not workforce ready…“Students … learned in school how to reason, problem‐solve, and analyze, etc. more by accident than design.”

• We need to teach students how to think, not how to take multiple choice questions and listen to lectures.”

Our Educational DNA in Transformation 16

Page 17: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Prioritize Soft Skills to demonstrate workforce readiness

1) Critical thinking & analysis2) Problem‐solving and decision‐making skills3) Interpersonal/communications skills4) Collaboration skills5) Systems thinking skills

Our Educational DNA in Transformation 17

Page 18: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

What Keeps Business Leaders Up at Night?

• “Technology continues to progress at warp speed and the skills …[that] leaders [and workers] needed in the past are no longer enough.” [8]

Our Educational DNA in Transformation 18

[9]

Page 19: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Critical Thinking & Analysis

Our Educational DNA in Transformation 19

[10]

Page 20: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Teaching Problem‐Based Critical Thinking & Analysis [1]

Our Educational DNA in Transformation 20

[11]

Page 21: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Teaching Problem‐Based Critical Thinking & Analysis [2]

Our Educational DNA in Transformation 21

[12]

Page 22: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Teaching Problem‐Based Critical Thinking & Analysis [3]

Our Educational DNA in Transformation 22

[13][14]

Page 23: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Teaching Problem‐Based Critical Thinking & Analysis [3]

Our Educational DNA in Transformation 23

[15]

[16]

[17]

[18]

Page 24: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Assessing Critical Thinking & Analysis • Foundation for Critical Thinking

Our Educational DNA in Transformation 24

[19]

[20]

Page 25: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

What Keeps Business Leaders Up at Night?

• “Increased pressure to understand & integrate technology advances” [5]

Our Educational DNA in Transformation 25

[21]

Page 26: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Problem‐solving & Decision‐making

Our Educational DNA in Transformation 26

[22]

Page 27: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Problem‐solving vs. Decision‐making

Our Educational DNA in Transformation 27

[23]

Page 28: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Puzzle Problems/Decisions• Silent Towers • Patterns

Our Educational DNA in Transformation 28

[24][25]

Page 29: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Well‐structured Problems/Decisions 

Our Educational DNA in Transformation 29

[26]

Page 30: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Ill‐structured Problems/Decisions

Our Educational DNA in Transformation 30

[28]

[27]

[26]

Page 31: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

What Keeps Business Leaders Up at Night?

• “Relationships are the critical success factor for growing business” [8]

Our Educational DNA in Transformation 31

[21]

Page 32: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Our Educational DNA in Transformation 32

Interpersonal/Communications Skills [1]

[29]

Page 33: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Interpersonal/Communications Skills [2]

Our Educational DNA in Transformation 33

[30]

Page 34: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Teaching Problem‐based Interpersonal/Communication Skills

Our Educational DNA in Transformation 34

26

Page 35: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

What Keeps Business Leaders Up at Night?

• “Increased pressure to understand the global marketplace” [6]

Our Educational DNA in Transformation 35

[31]

Page 36: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Collaboration Skills

Our Educational DNA in Transformation 36

[32]

Page 37: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Collaboration Skills Framework

Our Educational DNA in Transformation 37

Leadership Followship

Teamship Community‐ship

Collaboration

[33]

Page 38: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Teaching Problem‐based Collaboration Skills

Our Educational DNA in Transformation 38

[26]

Page 39: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Feedback

Our Educational DNA in Transformation 39

[34]

Page 40: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Reflection

Our Educational DNA in Transformation 40

From

: http://do

cs.lib.pu

rdue

.edu

/sps_ebo

oks/

[35]

Page 41: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Can Higher Education Integrate the  Competencies Employers Require?

What is the Business Value Proposition of rewiring our students’ Educational DNA incrementally through competencies and projects

Our Educational DNA in Transformation 41

re(think)

re(imagine)

re(invent)

1

2

3[1]

Page 42: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

How Can We Positively Impact Learner Behavior?

Our Educational DNA in Transformation 42

[36]

Page 43: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Wrap Up Recommendations [1]

1. Experiment incrementally

2. Practice balancing soft and hard skills assessment

3. Build capacity for coaching and mentoring learners

4. Consider Gamification

Our Educational DNA in Transformation 43

Page 44: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Wrap Up Recommendations [2]

5. Engage employers and other stakeholders

6. Integrate Personal Reflection Journaling

7. Establish a Collaborative Community of Inquiry

8. Construct exercises that promote autonomy, mastery, and purpose

Our Educational DNA in Transformation 44

Page 45: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Future Work Skills – 2020 (IFTF)

Our Educational DNA in Transformation 45

[37]

Page 46: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Contact Information• Emails: 

[email protected][email protected]

• LinkedIn:– www.linkedin.com/in/michaeljdsutton/

• Blog:– http://www.michaeljdsutton.net

• Telephone:– Office: 801‐832‐2563– Mobile: 801‐910‐3739

Our Educational DNA in Transformation 46

Page 47: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Intellectual Property Statement (1)• This presentation is Copyright © 2014, Michael JD Sutton

• No part of this presentation (document) may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Dr. Michael JD Sutton.

• These PowerPoint Presentation Slides were made available exclusively to USA Funds and attendees at the 2014 USA Funds Symposium, Giving Your Students an Edge in the Global Workforce, Feb. 24‐27, 2014, Scottsdale, AZ. 

• Under copyright law, Dr. Sutton is granting you fair use of a copy of this document for your personal and institutional files. 

Our Educational DNA in Transformation 47

Page 48: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Intellectual Property Statement (2)• Under no circumstances may portions of this material be used for, or 

incorporated into, your own reports, presentations, workshops or seminars without obtaining written permission from Dr. Michael JD Sutton.

• Historically, Dr. Sutton has not withheld consent to incorporate or use specific portions of this material to a reasonable requester. Dr. Sutton only asks that the following conditions be met, in addition to receiving his written permission:– 1) appropriate attribution on the presentation slide or report, i.e., “Sutton, 

M.J.D. (2014). Integrating 21st Century Skills Across the Curriculum,” 2014 USA Funds Symposium, Giving Your Students an Edge in the Global Workforce, Feb. 24‐27, 2014, Scottsdale, AZ, and,

– 2) you commit to purchase one “Cafe Latte” at the local Starbucks or other well attired coffee establishment for Dr. Sutton, when you meet him next.

Our Educational DNA in Transformation 48

Page 49: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Credits for Graphics & Photos [1]• [1] Phrases attributed to Bill Jensen, Copyright 2013, The Jensen Group. 

(http://www.simplerwork.com/)• [2] 

http://www.thebsfproject.info/index.php?option=com_k2&view=item&id=40:the‐design‐thinking‐process&Itemid=62

• [3] http://deakinprime.com/services/design/creating‐learning‐impact/• [4] http://www.ltseducation.com/community_education.php• [5] http://www.novaconnection.com/blog/leadership‐development‐hard‐

case‐soft‐skills.html• [6] 2011/2012 Trends in Executive Development: A Benchmark Report by 

EDA & Pearson Talent Lens (http://www.janjonesworldwide.com/images/Mattone_Trends‐Report‐2011.pdf)

Our Educational DNA in Transformation 49

Page 50: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Credits for Graphics & Photos [2]• [7] http://www.nature.com/ni/journal/v11/n8/covers/index.html• [8] 2011/2012 Trends in Executive Development: A Benchmark 

Report by EDA & Pearson Talent Lens (http://www.janjonesworldwide.com/images/Mattone_Trends‐Report‐2011.pdf)

• [9] http://www.washingtonpost.com/entertainment/e‐co‐at‐the‐american‐university‐museum/2011/06/07/AG3b2ENH_gallery.html

• [10] http://www.stayoutofschool.com• [11] http://rosspw.com/this‐i‐believe‐design/• [12] http://e‐volvedliving.com/living/2010/08/bike‐repair‐zen/• [13] http://www.dailymail.co.uk/news/article‐2134112/Heart‐

Attack‐Grill‐Burger‐bar‐strikes‐diner‐wheeled‐unconscious.html

Our Educational DNA in Transformation 50

Page 51: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Credits for Graphics & Photos [3]• [14] http://weaselzippers.us/141353‐indiana‐jury‐convicts‐two‐

democratic‐operatives‐of‐election‐fraud‐illegally‐placing‐obama‐and‐hillary‐clinton‐on‐2008‐primary‐ballot/

• [15] http://www.businessweek.com/articles/2013‐01‐23/sat‐tip‐identifying‐tone‐in‐critical‐reading‐passages

• [16] http://catalog.flatworldknowledge.com/bookhub/reader/3795?e=wrench_1.0‐ch04

• [17] http://emedia.rmit.edu.au/learninglab/content/writing• [18] 

http://www.cnn.com/2008/LIVING/wayoflife/08/08/aa.car.dealer.sales.tricks/index.html?iref=newssearch

Our Educational DNA in Transformation 51

Page 52: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Credits for Graphics & Photos [4]• [19] http://www.criticalthinking.org/pages/international‐critical‐thinking‐

basic‐concepts‐amp‐understan/782• [20] http://www.criticalthinking.org/store/products/critical‐thinking‐tools‐

for‐taking‐charge‐of‐your‐learning‐amp‐your‐life‐2nd‐edition/143?P=products&ItemID=143&catalogID=214&cateID=132

• [21] http://gcxmag.com/2013/06/born‐global/• [22] 

http://catalog.flatworldknowledge.com/bookhub/reader/5#carpenter‐ch11_s01

• [23] http://www.decision‐making‐solutions.com/problem_solving_decision_making.html

• [24] http://www.wikihow.com/Build‐a‐Big‐LEGO‐Tower• [25] with permission from Cliff Higbee

Our Educational DNA in Transformation 52

Page 53: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Credits for Graphics & Photos [5]• [26] http://www.hrdqstore.com• [27] http://en.wikipedia.org/wiki/Space_Shuttle_Columbia• [28] http://www.abc.net.au/news/2011‐07‐07/the‐columbia‐

disaster/2785714• [29] http://www.onestopenglish.com/skills• [30] http://www.skillsyouneed.com• [31] http://licensing4profits.com/licensing‐intellectual‐property‐in‐

a‐global‐marketplace/• [32] http://www.cshisc.com.au/develop/quality‐case‐

studies/workforce‐innovation‐projects/collaboration‐and‐partnership‐project/

• [33] from private collection of Michael JD Sutton, © 2014Our Educational DNA in Transformation 53

Page 54: Sutton 2014 SYMP Integrating 21st Century Skills Across the Curriculum V4-R2

Credits for Graphics & Photos [6]• [33] from private collection of Michael JD Sutton, © 2014• [34] http://success.gatech.edu/academic‐coaching• [35] http://info.mhs.com/academicoffer• [36] Man of Tai Chi, Directed by Keanu Reeve 

(http://www.post‐gazette.com/ae/movie‐reviews/2013/11/01/Impressive‐fight‐scenes‐give‐Man‐of‐Tai‐Chi‐its‐energy/stories/201311010056)

• [37] http://www.iftf.org/uploads/media/IFTF_FutureWorkSkillsSummary_01.gif

Our Educational DNA in Transformation 54