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Sustainability Update 2018-19 Online Supplementary Report Coca-Cola India Private Limited

Sustainability Update 2018-19 Online Supplementary Report

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Contents The Coca-Cola system in India ............................................................................................................ 2

Our Governance Framework ................................................................................................................ 6

About the Report .................................................................................................................................. 8

Our Approach to Sustainability ........................................................................................................... 9

Environmental Performance .............................................................................................................. 12

Social Performance............................................................................................................................. 16

Workplace safety ............................................................................................................................ 16

Human and workplace rights ......................................................................................................... 17

Consumer satisfaction .................................................................................................................... 18

Product and Ingredient safety ....................................................................................................... 19

Responsible Marketing .................................................................................................................... 19

Human capital ................................................................................................................................. 20

Women economic empowerment .................................................................................................. 23

GRI Index ............................................................................................................................................. 25

Assurance Statement .......................................................................................................................... 28

Appendix A: Topic boundary ............................................................................................................. 32

Appendix B: 2020 Global commitments ........................................................................................... 33

Appendix C: Anandana Projects ........................................................................................................ 36


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The Coca-Cola system in India

The Coca-Cola Company (TCCC) is a global beverages company which offers more than 500 brands and

4,100 products to people in more than 200 countries and territories. TCCC sources ingredients;

manufactures and sells concentrates, beverage bases and syrups to its bottling operations; owns the

brands and is responsible for consumer brand marketing initiatives. It is headquartered in Atlanta,

Georgia (USA).

The Coca-Cola system in India includes Coca-Cola India Private Limited (CCIPL) - a wholly owned

subsidiary of TCCC; Hindustan Coca-Cola Beverages Pvt. Ltd (HCCBPL) - another wholly owned subsidiary

of TCCC and independent franchise bottling partners of TCCC.

The Coca-Cola System in India has extensive reach and inspires moments of happiness across the country.

A small volume of the beverages is also exported to neighboring markets like Nepal, Bhutan, Bangladesh

and Maldives (demand driven).

Coca-Cola India Pvt. Ltd (CCIPL):

TCCC has been operating in India through its wholly owned subsidiary Coca-Cola India Private Limited

(CCIPL) since 1992. CCIPL is a private limited company incorporated under the Companies Act 1956 in

India. Its corporate office is in Gurugram, Haryana. Our functions include managing franchise bottling

operations, brand management and marketing activities in India. The product portfolio in India includes

the following:

Aerated: Coca-Cola, Coke Zero, Diet Coke, Sprite, Sprite Zero, Fanta, Fanta Fruity Orange,

Thums Up, Thums Up Charged, Limca, Schweppes Tonic Water, Schweppes Soda Water,

Schweppes Ginger Ale, Kinley Soda

Juice based: Minute Maid Pulpy Orange, Minute Maid Nimbu Fresh, Minute Maid Guava, Minute

Maid Mango, Minute Maid Mixed Fruit, Minute Maid Apple, Minute Maid Litchi, Minute Maid Anar,

Minute Maid Pulpy Mosambi, Minute Maid Pulpy Santra, Minute Maid Anar, Minute Maid Litchi,

Minute Maid Smoothie, Minute Maid 100% Indian Anar, Minute Maid 100% Indian Santra, Minute

Maid 100% Indian Apple, Minute Maid Tomato, Minute Maid Colour, Minute Maid Cranberry, Minute

Maid Pineapple, Minute Maid Nutriforce Apple, Minute Maid Nutriforce Mixed Fruit, Fruit Punch

Indian Twister, Fruit Punch Santra Mosambi, Maaza, Maaza Refresh, Maaza Gold, Zico, RimZim,

Rani Float Orange, Rani Float Pineapple, Rani Float Peach, Rani Float Strawberry-Banana,

Vitingo, Kinley Fruitizz

Ready to drink flavored milk: Vio Almond Delight, Vio Kesar Treat, Vio Vanilla Wave, Vio

Chocolate Burst, Vio nutrishake

The Coca-Cola Company (TCCC), Atlanta, USA

Coca-Cola India Private Limited

Anandana: Coca Cola India Foundation

Hindustan Coca-Cola Beverages Private Limited

Independent Franchise Bottling

Partners


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Packaged drinking water and hydration drinks: Kinley water, Bonaqua, Aquarius, Aquarius

Glucocharge 3x, Glaceau Smartwater, Aquarius Glucocharge Orange, Aquarius Glucocharge Apple

Tea and coffee: Georgia Gold, Fuze Tea Lemon, Fuze Tea Peach

Anandana, The Coca-Cola India Foundation:

Anandana – Coca-Cola India Foundation, a Company registered under Section 25 of the Companies Act, is

a wholly owned not-for-profit charitable subsidiary of CCIPL. It provides monetary grants and other

assistance to civil society organizations who can be suitable partners in implementing projects for

community development and social welfare. The Foundation seeks to ensure project execution,

maintenance and sustainability through the active involvement and direct participation of the beneficiary

communities at the grass-root level.

Our bottling partners:

Our bottling partners prepare, package, distribute and sell the final branded beverages to CCIPL’s

customers and vending partners, who, in turn, sell our products to consumers. We work closely with all

our bottling partners to ensure that the Company values are embedded throughout the Coca-Cola system.

Hindustan Coca-Cola Beverages Pvt. Ltd (HCCBPL): HCCBPL is a wholly owned subsidiary of TCCC

and is the largest bottler in India. HCCBPL has 23 bottling plants at strategic locations spread

across the country and covers a major portion of bottling operations for the Coca-Cola System in

India.

Independent Franchise Bottling Partners (FBOs): FBOs operate in India under license from TCCC.

Following is a list of the FBOs located across the country

1. Amrit Bottlers Private Limited

2. Bengal Beverages Private Limited

3. Brindavan Agro Industries Limited

4. Brindavan Beverages Limited

5. Brindavan Bottlers Private Limited

6. Diamond Beverages Private Limited

7. Enrich Agro Food Products Private Limited

8. Kandhari Beverages Private Limited

9. Ludhiana Beverages Private Limited

10. Moon Beverages Limited

11. Narmada Drinks Private Limited

12. Sri Sarvaraya Sugars Limited

13. Superior Drinks Private Limited

14. Udaipur Beverages Limited

15. Wave Beverages Private Limited

Our value chain

We owe our success in being a trusted and recognized brand to our reliable partners across our value

chain. The bottling partners, suppliers, distributors, retailers, customers and the communities in which

the we operate help us to grow our business as well as continually improve the sustainability

performance.


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Our approach to embedding responsible business practices extends across our value chain and is based

on international guidelines of United Nations Declaration of Human Rights, International Labour

Organization’s Declaration on Fundamental Principles and Rights at work and United Nations Global

Compact (UNGC). The Company’s acknowledgment of these international principles is consistent with

our dedication to enriching the workplace, respecting all human rights, preserving the environment and

strengthening the communities where we operate.

A few highlights of our procurement practices:

As per the regular supplier infrastructure review process, we continue to upgrade the supplier

base.

More than 95% of our budget is spent on sourcing from local ingredient and packaging suppliers

Our associations

Coca-Cola endorses various global charters and principles like UN Global Compact, CEO Water Mandate,

Sustainable Development Goals (SDGs), UN Habitat. In India, we work with various organizations and

industry bodies on issues that are relevant to our stakeholders. These include:

Indian Beverage Association (IBA) – On their management committee

Pet Packaging Association for Clean Environment (PACE) - On their management committee

American Chamber of Commerce in India (AMCHAM)

The Confederation of Indian Industry (CII)

The Federation of Indian Chambers of Commerce and Industry (FICCI)

The Confederation of Indian Food Trade & Industry (CIFTI)

International Life Sciences Institute India (ILSI) – On their board of trustees

Indian Soft Drink Manufacturer’s Association (ISDMA)

The Associated Chambers of Commerce of India (ASSOCHAM)

All India Food Processors' Association (AIFPA)

Retailers Association of India (RAI)

Food and Beverage Association of India (FBAI)

The U.S.-India Business Council (USIBC)

PHD Chamber of Commerce and Industry (PHDCCI)

Public Affairs Forum of India (PAFI)

Action Alliance for Recycling of Paper Carton (AARC)

Risk Management

We have an Enterprise Risk Management (ERM) structure that enables us to identify, assess and manage

existing and new risks in a planned and coordinated manner with minimum disruption and cost, to protect


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and preserve our human, physical and financial assets. Our internal controls and its effectiveness are

further reviewed by our internal auditors.

The Supplier Guiding Principles (SGP) is a vital pillar of the Coca-Cola Company’s human rights and

workplace accountability programme. These programs are driven by the belief that good corporate

citizenship is essential to our long-term business success and must be reflected in our relationships and

actions in our workplaces and the workplaces of those who are authorized to directly supply to our

business. The Supplier Guiding Principles communicate our values and expectations and emphasize the

importance of responsible workplace policies and practices that comply, at a minimum, with applicable

environmental/labor laws and regulations.


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Our Governance Framework

TCCC’s Code of Business Conduct (COBC) guides the conduct of our business and all our associates. This

is a single standard applicable to all Coca-Cola entities’ operations across the globe. The Code addresses

our responsibilities to the company, fellow colleagues, customers, suppliers, consumers and

Governments. The Code articulates TCCC’s expectation of accountability, honesty and integrity in all

matters. All our associates are required to read and understand the Code and follow its precepts, both

in the workplace and in the larger community.

It is extremely important for us to ensure that all other businesses that we associate with also believe in

the same standards of ethical and fair behaviour. Therefore, COBC is applicable to our suppliers as well.

Suppliers additionally are encouraged to report potential improper conduct by Coca-Cola employees who

interact with them.

The COBC is administered at the global level by TCCC’s Ethics and Compliance Committee which

comprises of members of TCCC’s senior leadership. To ensure an ongoing commitment to the code, TCCC

offers online training to all associates, which discusses topics related to ethics and compliance, including

the anti-bribery policy.

All new hires of CCIPL receive the COBC training upon joining the organization. Employees are provided

with multiple touch-points – including an online portal and global ethics hotline number to report any

Code of Conduct violations. Our web-based portal, www.KOethics.com is available to all (external

stakeholders included) for reporting and concerns pertaining to violation of our COBC or logging in a

general complaint. This portal is managed globally by a third-party agency to ensure complete

transparency.

Upon any incident being reported fair and independent enquiries are conducted by the global team with

support from the territory Legal and Ethics Officer and the Human Resources team. At the end of the

enquiry, appropriate recommendations are provided to the head of the relevant company.

Our governance structure

At CCIPL, the board of directors is the ultimate decision-making body and it consists of the following

directors:

Mr. T. Krishnakumar (Chairman)

Mr. Sunil Gulati (Whole time Director, designated as Vice President –Technical)

Mr. Asim Parekh (Whole time Director, designated as Vice President - Fruit Circular Economy)

Mr. Ishteyaque Amjad (Whole time Director, designated as Vice President - Public Affairs &

Communication and External Affairs)

In addition, several committees have been constituted for advising on operational, environmental and

social affairs.

India Advisory Board

The India Advisory Board (IAB) is the foremost advisory body within CCIPL. The IAB guides the

management on various business, operational and environment-related matters to help formulate short

and long-term strategies. The IAB is comprised of the following people:

General VP Malik (Former Chief of the Indian Army)

Mr. Deepak Parekh (Chairman HDFC Limited)

Mr. SK Munjal (MD – Hero Corporate Services Limited)


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Ustad Amjad Ali Khan (Eminent Musician)

Ms. Kiran Mazumdar Shaw (CMD, Biocon Limited)

Mr. TV Mohandas Pai (Chairman – Manipal Global Education Services)

The Coca-Cola India Foundation has an Internal Governing Board of Directors with an external Advisory

Board comprising eminent persons drawn from different disciplines to advise it on its overall working, its

mission objectives and long-term strategies best designed to achieve maximum public benefit.

Anti-corruption and anti-bribery

The Coca-Cola Company has also incorporated a prohibition against bribery into its COBC. We abide by

all applicable anti-bribery laws, including the U.S. Foreign Corrupt Practices Act, and local laws in every

country in which we do business. Additionally, as a signatory to the United Nations Global Compact, we

are committed to avoiding all forms of corruption. All employees of CCIPL undergo annual training on

our anti-bribery policy. The policy has a two-pronged purpose of preventing improper payments and

ensuring accurate reporting of all permissible payments. This policy provides the foundation for

conducting our business in a fair, ethical and legal manner. TCCC conducts periodic anti-bribery

assessments and audits of its businesses worldwide to raise overall awareness, detect potential

misconduct and monitor compliance with anti-corruption laws and policy.


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About the Report

Our sustainability report has been issued annually since 2011. The present report is our 8th sustainability

report covering the reporting period from January 1, 2018 to December 31, 2018 and focuses on how our

sustainability concerns are aligned with our business strategy. It has been prepared in accordance with

the “Global Reporting Initiative (GRI) Standards: Core option”.

Scope & Boundary

There has been no significant change from the previous reporting periods in terms of reporting scope and

boundary. The reporting boundary for the report is based on where the significant impact of a material

topic lies, and the extent to which we report on it, is based on our control or influence on the respective

entity. The boundary considered for various material topics includes our operations, HCCBPL,

independent franchise bottling partners and Anandana, our foundation for CSR projects. Our control and

influence on other entities of the Coca-Cola System in India is limited to certain aspects of their

operations. The precise reporting boundary and entity-wise coverage for all material topics is presented

in the ‘Topic boundary’ section in Appendix A.

Defining report content

Our sustainability disclosure comprises of two reports – ‘Sustainability update 2018-19’ and ‘Online

Supplement 2018/19’. Through our ‘Sustainability update 2018/19, we present a summary and progress

report of our key sustainability programmes like – Water Stewardship, Fruit Circular Economy, World

without Waste, Beverages for Life and Transforming our value chain across supply chain. Online

Supplement is meant to serve as an accompaniment to the Sustainability Update 2018/19 report. It

provides additional information on our sustainability approach, climate change, social performance and

governance structure etc. Together, the two reports address all material topics identified in our

materiality matrix.

We identified the material topics through a materiality assessment and stakeholder engagement exercise

that was undertaken at our corporate office in consultation with select stakeholders and the management

team. Each material topic has been mapped against the relevant indicators from the GRI Standards,

2016.

Data management

The data presented in this report is a collection of historical performance data as well as performance

data from the current year. Standard guidelines, assumptions and methodologies used for data

calculations have been disclosed wherever applicable. The quantitative data highlighted in the report

covers the calendar year from January 1, 2018 to December 31, 2018 unless otherwise stated. However,

for readers to have more up-to-date information, we have also provided information about decisions and

key events that took place in 2019 before the publication of this report.

The principles of stakeholder inclusiveness, materiality, sustainability context and completeness have

been consistently followed to define the report content. We have also sought external assurance for

the report towards which M/s DNV GL Business Assurance India Private Limited (DNV GL) was engaged.

DNV GL carried out the independent assurance of this sustainability report based on the GRI Standards

and its principles related to stakeholder inclusiveness, materiality, sustainability context and

completeness, Assurance Standard - AA1000AS (2008) (Type II moderate) and ‘DNV GL Verisustain’

protocol. This report has been prepared in accordance with the GRI Standards: Core option.


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Our Approach to Sustainability

GRI defines stakeholders as entities or individuals that can reasonably be expected to be significantly

affected by the organization’s activities, products, and services; and whose actions can reasonably be

expected to affect the ability of the organization to successfully implement its strategies and achieve its

objectives. As part of our business, we constantly engage with our stakeholders both internally and

externally through both formal and informal engagement methods. We strive to create value by building

long-term relationships with our stakeholders who include our consumers, customers, associates,

employees, communities, civil society organizations every day. At CCIPL, we maintain a two-way

stakeholder engagement on an ongoing basis which helps us to understand our stakeholders’ needs and

expectations. Over the course of the year, our stakeholders bring their concerns to our notice and

wherever possible, we proactively address these concerns.

Mode of Stakeholder Engagement

Consumers

Engaged through Interest areas

Toll free consumer helpline nos./ email, satisfaction survey, brand connect

Nutritional information, youth engagement, new products, quality and safety

Business partners/ Industry Peers


Regular engagement along with our bottling partners, membership and participation in industry associations

Water stewardship, sustainable agriculture, and sustainable packaging and recycling

Civil Society Organizations


Programmes with CSOs/NGOs on health, sanitation, water and employee volunteering

New programmes and partnerships, Disclosure of through sustainability report

Employees


Employee engagement initiatives, annual appraisal, volunteering opportunities, reward programmes

Work-life balance and employee well-being initiatives, training programmes, leadership connect sessions

Academia


Engagement with colleges/universities/research agencies through internship programmes, campus recruitment, partnership programmes, advisory services

Employment/ internship opportunities for students

Government/ Regulatory authorities


Engagement on a need basis, participation in ministerial level consultation groups on relevant issues along with peer companies

Regular and timely submissions of compliance related documentation

Customers


Formal channels like supply chain/ marketing team

Entrepreneurship programmers for retailers, regular stock taking, availability of energy efficient coolers


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Our priority issue analysis

In 2018, we conducted a materiality assessment to identify our priority sustainability issues in line with

the GRI requirements and our business operations. Materiality assessment was conducted against two

dimensions: topics having potential impact on business, and those influence our stakeholders. The first

step was the identification of sustainability issues to be considered and stakeholders to be consulted.

The inputs for the list of sustainability issues came from issues considered by TCCC and issues faced by

our peers and industry at large and are also aligned with our global vision on sustainability For the

identification of stakeholders, we consulted with team members from various departments who engage

with stakeholders regularly. Once the list of sustainability issues and stakeholder groups to be considered

were finalized, we held workshops with the identified stakeholders. External stakeholders included

representatives from academia, youth organizations, civil society organizations, media, industry

associations, vendors, consumer rights organizations, doctors and nutritionists.

We conducted in person interviews and workshops with both internal and external stakeholders. The

inputs from these discussions were combined to arrive at our issue prioritization map which was then

finalized in discussion with our Leadership Council. The sustainability issues/material topics placed at

the top-right corner (figure below) are expected to have the highest impact on our business as well as

on our stakeholders and are hence are priority sustainability issues.

The key sustainability issues that our internal and external stakeholders consider tohave very high

relevance are presented in the materiality matrix. These priority issues are:

Water Stewardship

Ethics and governance

Product and ingredient safety

Responsible supply chain

Manufacturing waste

Sustainable agriculture

Sustainable packaging

Low calorie and no sugar portfolio

Climate change

The following sustainability issues are also considered having high relevance to our stakeholders:

Transparent nutrition information

Community engagement

Occupational Health & Safety (OHS)

Human and workplace rights

Diversity and equal opportunity

Women empowerment

Post-consumer recycling

Employee wellness, development & engagement

Retailer capability development

Responsible marketing

Data security and privacy

Sanitation and hygiene


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Environmental Performance

Our approach

Climate change is one of the most important global issues of our time. At CCIPL, we understand the

impacts of climate change and hence work diligently towards reducing them. Our approach towards our

environmental performance is guided by the Precautionary Principle (PP) and aims to minimize our

resource utilization, optimize efficiencies and undertake initiatives to reduce negative impacts of our

operations on the environment. We regularly record and monitor our environmental KPIs such as water,

energy, emissions and waste. We also have policies and targets in place to reduce our environmental

footprint across the sector.

Our performance

Water

Being a global beverages company, water is very essential to our operations. Therefore, we are very

much committed to efficiently managing water throughout our value chain. The total water withdrawn

for this year is 10,580,494 cubic meters. The water treated and discharged at site is 3,984,390 cubic

meters. The water withdrawn by source is depicted below.

Water discharge by destination is given in the table below:

Parameter Units 2015 2016 2017 2018

Treated and discharged at site

m3 33,15,167 30,49,933 29,96,878 39,84,390

Treated wastewater sent to natural bodies

m3 54,766 71,639 NA NA

Wastewater discharged to local wastewater treatment plant

m3 28,205 99,256 NA NA

In line with our water stewardship initiative, we have taken several initiatives across our operations to

reduce our Water Use Ratio (WUR). We define water use ratio as the water consumed per litre of beverage

produced.

54,43,694 56,28,041 52,75,67664,64,422

24,34,602 25,30,041 25,85,823 25,63,271

10,68,025 9,99,987 10,53,795 14,84,024

92,028 1,32,787 66,398 68,777

2015 2016 2017 2018

Water withdrawl by source (cubic meters)

Well water Surface water Municipal water Others


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Major interventions for reducing water use ratio

Energy

At CCIPL, we aim to manage our climate impacts by using the best mix of energy sources we can while

improving the energy efficiency of our manufacturing, distribution and marketplace. Our investments in

use of best-in-class technology and upgradation of infrastructure have paid off in significant improvement

in our Energy Use Ratio (EUR) - amount of energy used for producing a litre of beverage.

For computing the EUR, the total of all energy consumed, except for fuels used for fleet operations

(accounted for in the fleet emissions) is considered. This includes energy use of secondary operations,

such as pre-form manufacturing, bottle blowing, and lift truck operation, but does not include any

exported power (generated on site but exported to the Local Utility Grid or elsewhere). Energy use

1.93 1.94

1.88

1.78

2015 2016 2017 2018

Water Use RatioCre

ate

Aw

are

ness Water resource

management teams

Self assessment tool kit

Encourage dry floor culture

Water day celebrations

Pro

cess

O

pti

miz

ati

on Optimizing process

frequency

More efficient CIP process

Replicating best practices

New

technolo

gy Zero liquid discharge

at 4 plants and 2 underway

Wate

r re

use Backwash recovery

vacuum pump water reuse

UF - RO based advance wastewater recovery

Decaustizer recovery

1,487.0 1,446.0 1,433.0

1,747.8

1,205.0 1,255.01,391.0 1,438.0

2015 2016 2017 2018

Energy Consumption within organization (TJ)

Primary energy Secondary Energy

0.65

0.61

0.62

0.59

2015 2016 2017 2018

Energy use ratio


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associated with onsite power generation from fueled generators is accounted for in the fuel use and not

the electricity generated.

Interventions to reduce energy use ratio

Renewable Energy

Renewable energy use is another critical component of our strategy and we are promoting use of

renewables especially biofuels across our bottling units. Our renewable energy mix consists of biomass,

biofuels and solar energy. We have made significant improvement on this front and for the reporting

period, biomass comprised 51% of our total primary energy use.

Primary Energy (TJ)

Non-Renewable Energy Sources (TJ)

2015 2016 2017 2018

Light Fuel Oil 514.7 544.6 498.0 283.7

Heavy Fuel Oil 0.4 1.6 5.2 406.0

Natural Gas 68.6 60.0 47.4 48.4

Propane 38.7

Gas flare from WTP 2.0

Total 583.7 606.2 550.6 778.4

Renewable Energy Sources (TJ)

Biomass 903.1 769.3 817.7 895

Other Fuels 22.2 69.9 41.9 63.2

Solar 0.2 0.6 22.9 11.1

Total 925.5 839.8 882.4 969.3

Total Primary energy 1,509.2 1,446.0 1,433.0 1,747.8

Secondary Energy (TJ)

Electricity purchased 1,205.0 1,255.0 1,391.0 1,438.0

Emissions

Our 2020 vision for our system is to reduce the carbon footprint of ‘the drink in your hand’ by 25 percent.

We are working to reduce greenhouse gas emissions across our entire value chain by making

comprehensive changes in our manufacturing processes, packaging formats, delivery fleet, refrigeration

equipment and ingredient sourcing. To reach this goal, we have developed a Carbon Scenario Planner to

help standardize a forecast methodology for carbon in the system supply chain and to support target

setting. In 2010, we undertook baseline creation for the total carbon impact of ‘Drink in Your Hand’ and

Process optimization and re-engineering

•Use of LED lights

•Optimizing HP compressor

•Energy efficient pumps & motors

•Installation of steam operating pumping trap

Adoption of new technology

•Roof top solar energy

•Use of CNG & biomass in boilers

•Vapor absorption refrigeration system


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are working towards initiatives across manufacturing, packaging, cold drink equipment for reducing this

impact.

Waste

At CCIPL, we take conscious efforts to manage our waste efficiently. We segregate the hazardous and

non-hazardous waste and further pass it on to authorised vendors for recycling or proper disposal.

Year Total waste generated in plants (tons)

Hazardous waste generated (tons)

Waste sent for recycling/recovery (tons)

Percentage waste sent for recycling/recovery

2015 59,561 3,346 47,917 80.45%

2016 50,627 3,248 41,537 82.30%

2017 51,231 NA 42,224 82.42%

2018 52,266 NA 42,733 81.76%

56,228.4

2,89,936.5

Emissions (tCO2e)

Direct Emissions (Scope 1) Indirect Emissions (Scope 2)


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Social Performance

Workplace safety

Coca-Cola Operating Requirements (KORE) defines the policies, standards and requirements for managing

safety, environment and quality throughout our operations. Group and business unit presidents oversee

supporting the implementation of robust safety response processes and ensuring that incident reduction

action plans and intervention practices are in place.

Our goal is to reach alignment on a common safety vision, impart education on good safety practices and

improve safety performance throughout the system. Training programs are conducted for new employee

hires and periodic refresher trainings are conducted for all our associates, workers and contract laborers.

For ensuring effective management of safety related issues across the TCCC system in India, we have

developed a governance structure comprising of the technical team of CCIPL and our bottling partners.

Our interventions and governance mechanism are evaluated periodically on the basis of audit outcomes

and stakeholder feedback. Our commitment to workplace safety is demonstrated through our ambitious

internal target for Lost Time Incident Rate (LTIR), performance of which is tracked regularly at the

business unit level1.

Our performance

This year there has been a decrease in Lost Time Incidents Rate (LTIR) from 0.11 in 2017 to 0.07. While

addressing each of such specific workplace related injury or illness with focused corrective actions, we

diligently continue our focus on specific areas related to fall prevention and protection, contractor safety

and vehicle safety to drive a long-term improvement in safety performance.

Despite the intensive health and safety measures in place at our operations and our regular training

activities, we regret to report that we lost one employee and eight contract workers in 2018. Each of

these incidents have been investigated thoroughly and risk mitigation measures have been implemented.

We are also working diligently to intensify health and safety training to prevent such occurrences in the

future.

1 Further details of our global safety policy can be accessed at: http://www.coca-colacompany.com/our-company/safety-health#TCCC.

http://www.coca-colacompany.com/our-company/safety-health#TCCC

http://www.coca-colacompany.com/our-company/safety-health#TCCC


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Note:

The LTIR indicated here is defined based on KORE standard and is calculated based on 2,00,000 man-hours worked.

Fatality is considered as one lost day as per the KORE system.

Human and workplace rights

Our approach

Human Rights Policy

Our Human Rights Policy2 establishes a foundation for managing our business in accordance with the

highest standards. At Coca-Cola, it is every employee’s responsibility to maintain a work environment

that reflects respect and is free from all discrimination and harassment. If any employee believes that

someone is violating the Human Rights Policy or the law, they are asked to report it immediately to their

manager, Human Resources, Company legal counsel or KO Ethics Line (a global internet and telephone

information and anonymous reporting service for employees).

Supplier Guiding Principles (SGP)

Our Supplier Guiding Principles (SGP)3 communicate our values and expectations of suppliers and

emphasize the importance of responsible workplace practices that respect human rights and comply, at

a minimum, with applicable environmental and local labour laws and core international conventions.

2 http://www.coca-colacompany.com/our-company/human-rights-policy/ 3 http://www.coca-colacompany.com/content/dam/journey/us/en/private/fileassets/pdf/unknown/unknown/SGP_Brochure_ENG.pdf

2.7

1.10.8

1.3

2015 2016 2017 2018

Loss Time Incident Severity Rate

0.20

0.080.11

0.07

2015 2016 2017 2018

Loss Time Incident Rate (LTIR)

645

273

178

254

2015

2016

2017

2018

Lost Days

46

20

25

13

2015

2016

2017

2018

Loss Time Injury

http://www.coca-colacompany.com/our-company/human-rights-policy/

http://www.coca-colacompany.com/content/dam/journey/us/en/private/fileassets/pdf/unknown/unknown/SGP_Brochure_ENG.pdf


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The Supplier Guiding Principles are a part of all contractual agreements with direct and authorized

suppliers. We expect our suppliers to develop and implement appropriate internal business processes to

ensure compliance with the SGP and we routinely utilize independent third parties to assess suppliers'

compliance with the SGP through audits. If a supplier fails to uphold any aspect of the SGP requirements,

the supplier is expected to implement corrective actions. We reserve the right to terminate an agreement

with any supplier that cannot demonstrate that they are upholding the SGP requirements.

Sustainable Agricultural Guiding Principles (SAGP)

The Sustainable Agriculture Guiding Principles (SAGP)4 expands on the SGP and provides targeted

guidance to our suppliers of priority agricultural ingredients. We are currently collaborating with our

suppliers on the journey ahead to ensure that all priority agricultural commodities are sourced

sustainably by 2020 in line with the SAGP standards.

Our performance

Consumer satisfaction

Our approach

To ensure active consumer interaction, The Coca-Cola System has a network of dedicated Consumer

Response Coordinators (CRC) spread across the country.

Consumers are also invited to our manufacturing plants across the country, to help enhance

understanding of the manufacturing of Coca-Cola products. These plant visits have become one of the

most preferred and cherished ways for our consumers to get to know more about the products they love.

The visitor profile includes people from different walks of life including students, media, government

officials, distributors, retailers, corporate representatives and others.

Our consumers are well connected with the various channels that we have established. In India, we are

accessible over toll-free number 1800-208-2653 and the consumer helpline email ID:

4 http://www.coca-colacompany.com/content/dam/journey/us/en/private/fileassets/pdf/sagp/SAGP-2013.pdf

http://www.coca-colacompany.com/content/dam/journey/us/en/private/fileassets/pdf/sagp/SAGP-2013.pdf


19

[email protected]. These are prominently displayed on all product packages. Social media is

another platform where consumers can reach us.

Product and Ingredient safety

Our approach

We measure and manage key product and package quality attributes so that our products meet applicable

regulations, The Coca-Cola Company (TCCC) requirements and consumer expectations in the

marketplace. To ensure such consistency and reliability globally, the Coca-Cola system is governed by

the Coca-Cola Operating Requirements (KORE).

KORE is an integrated quality management system that holds all of our operations in over 200 countries

to the same standards of production and distribution. We keep refining our requirements to ensure that

our management system (KORE) embodies the most recent and stringent manufacturing requirements

and regulations and align to internationally recognized standards in manufacturing and distribution

throughout our value chain.

Your safety, our priority

Health and safety impacts of all our products are considered throughout the product lifecycle stages.

From product development at the R&D stage to the bottling locations, compliance with the requirements

of the Food Safety and Standards Act is ensured at each stage. Our Quality Systems require all our

suppliers to comply with safety, environmental and quality standards including:

Food Safety and Standards Act

Global Food Safety Initiative (GFSI) recognized Food Safety Management System Certification for

all suppliers of primary ingredients and packaging material

In Nov 2018, Food Safety and Standards Authority of India (FSSAI) issued the final regulation on Claims

and Advertising. This is the first time that FSSAI has brought in the Nutrition and Health claims regulation

in alignment with global guidelines of Codex Alimentarius. In this regulation, the requirements of

Nutrition and Health claims pertaining to Nutrient content, Nutrient function and Health claims are

stated. Coca-Cola was the first beverage company to place Front-of-Pack calorie information

(transparent nutrient information) on nearly all our packaging worldwide. We make available nutritional

information of our products on the packs and on our website as well. All products manufactured &

packaged contain Front-of-Pack calorie declarations with exception of those bottled in Returnable Glass

Bottles.

We also have an Advisory Council of Science (ACOS). It is a council of external experts from diverse fields

like Food Science and Technology, Food Nutrition, Public policy on Food, Dairy Technology. This council

is one of the Governing councils who advises and guides the Company to

Identify & highlight the evolving nutritional needs of Indian Consumers

Suggest viable solutions for consumer desirable beverage applications

Help formulate sustainable strategy for nutrition-based products

Responsible Marketing

Our approach

Prohibition of marketing and advertising in media in which 35% or more of the audience is composed of

children under 12 and that directly targets such children.

To adhere to this, we take constant efforts to ensure that:


20

100% of our celebrities are appealing universally and not specific to Children below 12 years

100% of our experiential/ mass sampling were organized at venues which are universal in nature and

no samples were given to Children unattended.

Design and script of our experiential zone were also approached for an adult audience.

We don't entertain conversations around Sponsorship or Movie tie-up opportunities where the primary

target audience is children below 12 years of age.

Human capital

Our winning culture

The over-arching vision for Coca-Cola’s well-being initiative is to have a culture that enables employees

to be their best selves as individuals, leaders, team members, and Coca-Cola ambassadors.

We provide a platform for our associates to bring their unique talents and ideas to work every day and

help the Coca-Cola system achieve the goals outlined in our 2020 Vision. We strive to create open work

environments as diverse as the markets we serve, where people are inspired to create superior results.

We also aim to create environments where people are fully engaged and where the Company is viewed

both internally and externally as an employer of choice.

To encourage a work environment of open communication and to effectively solicit and leverage

innovative ideas, we engage in frequent dialogue with our associates. Such dialogue provides us with

valuable information, increases awareness, promotes business strategies, shares successes and

opportunities, and solicits employee opinions.

Acquiring and grooming our talent

We understand that in a competitive market like India, acquiring and retaining the right talent poses a

significant challenge. Our human resources team works on multiple strategies for hiring the right talent

and keeping them motivated. Our hiring strategy involves building a robust entry-level talent pipeline

through campus hiring and laterally recruiting experienced individuals from diverse backgrounds and

pedigree (FMCG, consulting, retail etc.)

Our signature summer internship and campus hiring program–Mantra helps us achieve that. It is a

structured program for interns from top business schools involving live business projects some of whom

join us as management trainees post their internship.

We believe in the 70-20-10 principle for meeting the learning and development needs for our associates.

This means 70% of learning happens on the job, 20% through interpersonal interactions with others and

the remaining 10% is addressed through formal classroom training.

Healthy employees, happy employees

We run several initiatives like well-being assessment, well-being coach and on-site biometrics that are

focused on our employee’s wellbeing. The Well-Being Assessment is a confidential short online

questionnaire about lifestyle habits related to eating, sleeping, exercising and coping with stress.

Employees are provided with an individualized well-being report that can help them see how well they

are – and where they can improve to live healthier. The Well-Being Coach provides motivation and

ongoing assistance to help our employees live healthier and feel more energized in areas like weight

management, smoking cessation, fitness, nutrition, stress management and support for chronic

conditions. We have also implemented global employee well-being programs like the ‘International

Employee Assistance Program’ and the ‘Annual Global Activity Challenges’ in India.


21

This year we launched a Wellness taskforce to focus on emotional, mental, spiritual and physical

wellbeing of associates. Wellness taskforce partnered with Fitternity - a fitness platform, to organize

multiple wellness initiatives including on-the spot health assessment, Zumba sessions, diet consultations

and marathon training sessions amongst others.

We have also introduced a new category of recognition ‘BU President Awards 2018: Growth Behaviours

Awards’ for our associates. As part of this recognition, awardees will get a fully sponsored opportunity

to visit the Global Headquarters in Atlanta, with a planned itinerary.

In 2019, we launched a new global digital well-being hub, ‘BE WELL’. It is a one stop shop for wellbeing.

Fostering a diverse and inclusive culture

As a global corporation operating across geographies, all our business units adapt to the guidelines and

principles of the parent organization, The Coca-Cola Company (TCCC). Our commitment to diversity

principles is embodied in our Human Rights Policy. We are an equal opportunity employer and do not

discriminate based on gender, religion, ethnicity, race etc.

TCCC's global diversity mission is to mirror the rich diversity of the marketplace we serve and be

recognized for our leadership in Diversity, Inclusion and Fairness in all aspects of our business. In India,

we have a firm focus on nurturing women leaders and promoting diversity.

We have a Diversity and Inclusion council with a balanced representation of both men and women. The

council focuses on accelerating the development and movement of women talent into roles of increasing

responsibility and influence and in doing so, it aims to enhance business performance while

simultaneously establishing a strong reputation as one of the best companies to work for.

Below are the highlights from 2018 related to our diverse work culture at Coca-Cola:

31.4% of women associates in our workforce

26.7% women in senior management roles

36% women in leadership team

38% new women hires

100% return rate from maternity/paternity leaves

Employee benefits

We offer competitive wages and benefits that are benchmarked with the prevailing market practices.

Our compensation structure meets the statutory requirements of retirement benefits like Provident Fund

(PF) and Gratuity. In addition to the above, we provide facilities like medical/accident/ life insurance,

free health check-ups for employees, loans and advances, parental leaves for women and men,

sponsorship for promoting an active lifestyle, etc.


22

Information on employees and new employee hires

Number of employees

Employee Category <30 years 30-50 years

>50 years Male Female

Senior management Nos 0 64 9 41 15

Middle management Nos 3 89 3 69 26

Junior management Nos 30 45 2 58 36

Workers (Permanent) Nos - - - - -

Non-Supervisors Nos - - - - -

Contractual Workers Nos - - - - -

Total 33 198 14 168 77

Gender-wise workforce turnover

Category Unit 2017 2018

Male Female Male Female

North India Nos 23 9 10 9

South India Nos 0 1 0 0

East India Nos 1 0 0 1

West and Central India Nos 0 1 1 0

Age-wise workforce turnover

Category Unit

2017 2018

<30 years 30 - 50 years

> 50 years <30 years

30 - 50 years

> 50 years

North India Nos 1 27 4 0 19 0

South India Nos 0 1 0 0 0 0

East India Nos 0 1 0 1 0 0

West and Central India Nos 1 0 0 0 1 0


23

Note: CCIPL does not have visibility in terms of the number of contract employees or

temporary employees.

Women economic empowerment

Our global commitment is to enable the economic empowerment of 5 million women entrepreneurs

across all six segments of the Company’s value chain by 2020, we refer to this program as 5by20TM.

Through 5by20, we aim to help women entrepreneurs overcome the common social and economic barriers

they face due to the lack of business skills training, financial services, assets, peer networks and

mentoring. In India, we enabled approximately 21,796 women in 2018 and the total number of women

entrepreneurs impacted by our 5by20 initiative since 2010 has crossed 1,52,000. In India, we are working

towards the 5by20 goals through the following major programs:

1. Parivartan: Parivartan is a capability building initiative to provide training to rural retailers on various

aspects pertaining to retailing and equip traditional retailers with the right skills to grow their businesses

sustainably. These programs are conducted by certified trainers across the country. To reach out to

women retailers in remote parts of India, buses have been converted into customized mobile classrooms.

In 2018, 1964 retailers across India were trained out of which 1094 were women retailers. The program

has benefitted more than 3.75 Lakh retailers.

2. Pragati: This program is also focused on building the retailing capabilities among women entrepreneurs

by providing training and product knowledge. A business skills program led by Hindustan Coca-Cola

Beverages Pvt Ltd (HCCBPL) is focused on training and engaging women retailers in rural India in

classrooms. As part of this program, women are invited to our bottling locations so that along with the

classroom session they get an understanding of the actual manufacturing process.

Age-wise new employee hires

Category Unit

2017 2018

< 30 years

30 - 50 years

>50 years

< 30 years

30 - 50 years

>50 years

North India Nos 13 19 1 11 17 0

South India Nos 0 0 0 0 1 0

East India Nos 0 1 0 1 1 0

West and Central India Nos 0 1 0 0 1 0

Gender-wise new employee hires

Category Unit 2017 2018

Male Female Male Female

North India Nos 20 13 17 11

South India Nos 0 0 1 0

East India Nos 1 0 1 1

West and Central India Nos 1 0 1 0


24

In 2018, 9,453 women retailers have been trained under Pragati and since 2016 over 31,500 women

retailers have been trained. Our 2020 target is to reach over 54,000 women.

3. Unnati: In addition to the retailer segment of the value chain, we are also supporting producers

through project Unnati, a supply chain initiative that would enable farmers including women farmers

who shall adopt modern farming techniques and good agricultural practices. We have three programs

under this initiative Unnati Mango, Unnati Orange and a newly launched program Unnati Apple. Combined

with a drip irrigation system, the programme helps farmers double their crop yield and their income.

Unnati Mango program has benefitted 72,513 farmers including 10% women farmers.

Over the course of 10 years, Unnati Orange is set to benefit over 2,50,000 farmers including 10-15%

women farmers. Unnati Apple was launched in 2018 and has benefitted around 3,000 farmers till date.

4. Career Development Centres (CDC): HCCB’s Career Development Centre project was started in

partnership with NIIT Foundation and has been training underserved youth for entry level jobs in the

organized sector. The first CDC was started near Dasna (Uttar Pradesh) in 2011, followed by 4 others in

2014 at Khurda (Odisha), Ameenpur (Telangana), Pirangut (Pune, Maharashtra) and Bidadi (Karnataka)]

offering job-oriented training courses in Basic IT, service industry and soft skills. The training program

involves both classroom training as well as practical experience through industry visits, group activities

and counselling.

Through these 5 CDCs, we have impacted more than 10,400 candidates since inception. Over 65% of the

trained candidates have been placed in reputed companies like Vijetha, Manappuram Finance Limited,

Muthoot Fincorp Ltd, Reliance Fresh, HDFC Life Ltd., Metro Cash & Carry and Reliance Mart.


25

GRI Index The GRI index refers to pages across two documents:

1. Main Report (MR)

2. Online Supplement (OS)

General Disclosure:

Disclosure Disclosure Number

Document name

Section name Page number / Comments

Organizational profile

Name of the organization 102-1 MR Coca-Cola India 2

Activities, brands, products, and services

102-2 OS The Coca-Cola System in India 2

Location of headquarters 102-3 OS The Coca-Cola System in India 2

Location of operations 102-4 OS The Coca-Cola System in India 2

Ownership and legal form 102-5 OS The Coca-Cola System in India 2

Markets served 102-6 OS The Coca-Cola System in India 2

Scale of the organization 102-7 OS The Coca-Cola System in India 2

Information on employees and other workers

102-8 OS Human Capital 22

Supply chain 102-9 OS Our value chain 4

Significant changes to the organization and its supply chain

102-10 OS No changes

Precautionary Principle or approach

102-11 MR Environmental Performance 12

External initiatives 102-12 OS Our associations 4

Membership of associations 102-13 OS Our associations 4

Strategy

Statement from senior decision-maker

102-14 MR Message from our chairman 4

Ethics and integrity

Values, principles, standards, and norms of behavior

102-16 Website https://www.coca-colacompany.com/our-company/mission-vision-values

Governance

Governance structure 102-18 OS Our Governance Framework

Stakeholder engagement

List of stakeholder groups 102-40 OS Our Approach to Sustainability 9

102-41 Collective bargaining agreements

102-41 OS Our Approach to Sustainability 9

102-42 Identifying and selecting stakeholders


102-43 Approach to stakeholder engagement


102-44 Key topics and concerns raised



26


Document name


Reporting practice

102-46 Defining report content and topic Boundaries

102-46 OS Topic boundary 29

102-47 List of material topics 102-47 OS Our Approach to Sustainability 10

102-48 Restatement of information

102-48 OS No restatement of information

102-49 Changes in reporting 102-49 OS No changes in current year

102-50 Reporting period 102-50 OS About the report 8

102-51 Date of most recent report

102-51 OS About the report Year 2018

102-52 Reporting cycle 102-52 OS About the report 8

102-53 Contact point for questions regarding the report

102-53 OS Ishteyaque Amjad (Vice President, Public Affairs & Communications), Email: [email protected]

102-54 Claims of reporting in accordance with the GRI Standards

102-54 OS About the report 8

102-55 GRI content index 102-55 OS GRI Index 25

102-56 External assurance 102-56 OS External Assurance 28

Disclosure Disclosure number

Document name

Section name Page number / Information

Economic Performance

GRI 103: Management Approach


103-2 OS 2020 Global commitments 30

103-3 OS Risk management 5

GRI 201: Economic Performance

201-1 OS Women economic empowerment; Anandana Projects

23,34

Indirect Economic Impacts





GRI 203: Indirect Economic Impacts

203-1 OS/MR Anandana projects; Water stewardship (MR)

23,34 (OS) 15 (MR)

Procurement Practices


103-1 MR Transforming the value chain 23

103-2 OS Our value chain 4


GRI 204: Procurement Practices


Anti-Corruption


103-1 OS Anti-corruption and anti-bribery 7

103-2 OS Our Governance Framework 6


GRI 205: Anti-corruption 205-1 OS Anti-corruption and anti-bribery 7


Document name


Energy


103-1 OS Environmental Performance 12



GRI 302: Energy 302-1 OS Environmental Performance 13


Water





GRI 303: Water 303-1 OS Environmental Performance 12

mailto:[email protected]


27


Document name


Emissions





GRI 305: Emissions 305-1 OS Environmental Performance 14


Effluents and Waste



103-2 OS 2020 Global commitments 6,30


GRI 306: Effluents and Waste 306-1 OS Environmental Performance 15



Document name


Employment


103-1 OS Human Capital 20

103-2 OS Human Capital; 2020 Global commitments

21,30


GRI 401: Employment 401-1 OS Human Capital 22

Occupational Health and Safety


103-1 OS Workplace safety 16

103-2 OS Workplace safety; 2020 Global commitments

16,30


Occupational Health and Safety


Human Rights Assessment


103-1 OS Human and workplace rights 17

103-2 OS Human and workplace rights 18,30


GRI 412: Human Rights Assessment



Customer Health and Safety


103-1 OS Product and Ingredient safety 19

103-2 OS Product and Ingredient safety; 2020 Global commitments

19,30


GRI 416: Customer Health and Safety


416-2 OS Product and Ingredient safety No incidents

Marketing and Labeling


103-1 OS Product and Ingredient Safety 19

103-2 OS Product and Ingredient Safety; 2020 Global commitments

19,30

103-3 OS Product and Ingredient Safety 19


28

Assurance Statement


29


30


31


32

Appendix A: Topic boundary

Material topics GRI coverage Topic boundary

Water Stewardship GRI 303: Water Farmers, The Coca-Cola System in India

Ethics and governance

GRI 102-18: Governance Structure

The Coca-Cola System in India

Product and ingredient safety

GRI 417: Marketing and Labelling The Coca-Cola System in India, Consumers

Responsible supply chain

GRI 204: Procurement Practices Farmers, The Coca-Cola System in India

Manufacturing waste

GRI 306: Effluents and Waste The Coca-Cola System in India

Sustainable agriculture

GRI 203: Indirect Economic Impacts

Farmers, The Coca-Cola System in India

Sustainable packaging

GRI 301: Materials The Coca-Cola System in India, Consumers

Low calorie and no sugar portfolio

GRI 416: Customer Health and Safety

Farmers, The Coca-Cola System in India, Consumers

Climate change GRI 306: Emissions The Coca-Cola System in India

Transparent nutrition information

GRI 417: Marketing and Labelling The Coca-Cola System in India, Consumers

Community engagement GRI 203: Indirect Economic Impacts


Occupational Health & Safety (OHS)

GRI 403: Occupational health and safety

The Coca-Cola System in India

Human and workplace rights GRI 412: Human Rights Assessment


Diversity and equal opportunity GRI 405: Diversity and Equal Opportunity

CCIPL

Women empowerment GRI 203: Indirect Economic Impacts


Post-consumer recycling GRI 301: Materials Consumers

Employee wellness, development & engagement

No relevant GRI Indicator The Coca-Cola System in India

Retailer capability development No relevant GRI Indicator The Coca-Cola System in India, Customers,

Responsible marketing GRI 417: Marketing and Labelling The Coca-Cola System in India, Consumers

Data security and privacy No relevant GRI Indicator The Coca-Cola System in India

Sanitation and hygiene No relevant GRI Indicator The Coca-Cola System in India


33

Appendix B: 2020 Global commitments

Me-We-

World

element

Global/local

priority issue Global goal India progress/ status

Me Well-being

Offer low- or no-calorie beverage

options in every market.

Status: On-track

As part of our diverse product portfolio, we

offer several low calorie and no sugar products

in the Indian market – Aquarius Gluco Charge,

Minute Maid Vintigo, Thums Up Charged (no

sugar), Schweppes, Glaceau Smartwater,

Aquarius, Bonaqua, Sprite Zero, Coke Zero, Diet

Coke, Kinley water and Kinley soda

Provide transparent nutritional

information, featuring calories

on the front of all of our

packages.

Status: On-track

All products manufactured and packaged in

India contain Front of Pack (FOP) calorie

declarations with exception of those bottled in

Returnable Glass Bottles (RGB).

Market responsibly, including no

advertising to children under 12

anywhere in the world.

Status: Work-in-progress

We respect the role of parents and caregivers

by not marketing to children under 12.

Specifically, prohibition of marketing and

advertising in media in which 35% or more of

the audience is composed of children under 12

and that directly targets such children.

Prohibition of designing marketing

communications in such manner as may directly

appeal to children under 12 and specifically

prohibits the use of:

i. Celebrities or characters whose primary

appeal is to children under the age of 12

with the exception of brand equity

characters already in use;

ii. Movie Tie-ins related to movies of primary

appeal to children under 12;

iii. Games or contests designed to appeal

primarily to children under 12;

iv. Branded Toys whose primary appeal is to

children under 12;

v. Images of our products being consumed by

children under 12 without an adult;

vi. Branded sponsorship of sporting and

entertainment events which primarily

target children under 12.


34

Me-We-

World

element

Global/local


We

Women’s

Economic

Empowerment

Enable the economic

empowerment of 5 million

women across our global value

chain by 2020.

Status: On-track

In India, we enabled approximately 21,796

women in 2018 and the total number of women

entrepreneurs impacted by our 5by20 initiative

since 2010 has crossed 152,000.

Human &

Workplace

Rights

Achieve at least 98% compliance

with independent franchise

bottling partners and 95%

compliance with our Supplier

Guiding Principles (SGP) among

our suppliers.

Status: On-track

100% compliance to SGP by our franchise

bottling operations and 81% by authorized

ingredients and packaging suppliers

85% overall business unit compliance with

Human & Workplace rights Policies

100% suppliers - ingredient, packaging and ICE-

in the system are compliant with TCCC’s

sourcing policies in terms of Quality in 2018

Sustainable

Communities

Creating sustainable

communities

Status: On-track

Since inception till the end of 2016, The Coca-

Cola India Foundation has reached out to over

600 villages, impacting the lives of over 800,000

people.

In line with the requirements of Clause 135 of

the Companies Act 2013, we also invest 2% of

our average net profits on Corporate Social

Responsibility (CSR) initiatives.

World

Water

Stewardship

Safely return to communities and

nature an amount of water

equivalent to what we use in our

finished beverage and their

production

Status: On-track

In 2017, we created a water replenishment

potential of 138% compared to the amount of

water we consume in manufacturing our

beverages

Improve water efficiency in

manufacturing operations by 25%

compared to a 2010 baseline

Status: On-track

26.8% improvement in our Water Use Ratio

(litres of water consumer per litre of produced

beverage) as compared to 2010 baseline

Sustainable

Packaging

Work with our partners to

recover and recycle the

equivalent of 75% of the bottles

and cans we introduce into

developed markets.


31% of our beverage sale takes place in RGB

which is completely recovered from the market

except for breakages


35

Me-We-

World

element

Global/local


Climate

Protection

Reduce the carbon footprint of

"the drink in your hand" by 25%

(estimate progress compared to

a 2010 baseline).


Draft reduction targets and metrics have been

established. We have developed a Carbon

Scenario Planner to help standardize a forecast

methodology for reducing carbon footprint in

the system supply chain and to support target

setting

Sustainable

Agriculture

Sustainably source our key

agricultural ingredients


Project “Unnati Mango”, will be scaled up to

25,000 farmers covering 50,000 acres of land,

over the next 10 years. By 2034, the project is

expected to deliver close to 240,000 MT of

mango and meet 70% of our requirement. As of

2017, 40 acres of modern nurseries have been

set up producing 20 lakh plants. This initiative

has benefitted 56,600 farmers till date.

Project “Orange Unnati” will involve setting up

a juice manufacturing facility in Vidarbha

region. The partners will support local farmers

in the cultivation of Indian orange mandarins

with the adoption of Ultra High-Density

Plantation (UHDP) technique to boost orange

yield. Unnati Orange is estimated to benefit

5,000 farmers with an average landholding of 2

acres each. As of 2017, 60 acres of demo farms

and 10,000 acres of mini orchids have been set

up. This initiative has increased orange

productivity per acre by 140%

Meetha Sona Unnati has been scaled to more

than 80,000 acres. Through this initiative

46,360 farmers have been trained and an

overall 21% increase in productivity has been

achieved


36

Appendix C: Anandana Projects

Organisation Details

Project Title / Location

Theme Funding Project Activities Beneficiary Demographics

Water Recharge Potential (in m3)

Akshay Patra

Foundation

Karnataka,

AP & Telangana

Nutrition TCCF, Atlanta To support 25,000

children with mid-day meal for next one year

in the state of Andhra

Pradesh, Karnataka

and Telangana - Processed and paid

25,000

-

Jaldhara

Foundation

Adilabad,

Telangana

Drinking

water

TCCF, Atlanta 2 New WHCs and

refurbishment of 6 existing WHCs -

Telangana (Adilabad -

part of 115

Aspirational districts by Niti Ayog) and

Gurgaon in Haryana

More than

15,000 people

-

HARITIKA Dhule

district,

Maharashtra

Water

Conservation

CCIF Construction of 2

water conservation

structures

2 villages/

2,000 people

2,73,763

Marathwada

Gramin Vikas

Trust

Ahmednagar

district,

Maharashtra

Water

Conservation


water conservation

structures

1 village/ 2,500

people

1,05,000

N.M.

Sadguru

Foundation

Jhabua

district of

Madhya

Pradesh

Water

Conservation


water harvesting

structures

4 villages/

4,000 people

6,04,300

The Corbett

Foundation

Umaria

district of

Madhya

Pradesh

Water

Conservation


water harvesting

structures

2 villages/

4,000 people

2,68,761

CHINTAN Delhi Waste Management

TCCF, Atlanta

Setting-up material

recovery facility (MRF)

and upcycling center for making pencils

from paper waste

- -

SAAHAS Ghaziabad / Noida /

Chennai and

Mysore

Waste Management

TCCF, Atlanta Setting-up material recovery facility

(MRF), Platform for

waste workers and scrap dealers with

focus on PET - -


37

Organisation Details

Project Title / Location

Theme Funding Project Activities Beneficiary Demographics

Water Recharge Potential (in m3)

TERI Delhi Program for action on waste management

CCIPL The proposal is to engage 20 NCR schools in year 1 as pilot to create awareness among students on segregation of solid waste into dry and wet waste and increase people’s participation

- -

Jagriti Seva Sansthan

Advancement of Sustainable Enterprise capability amongst Youths

CCIPL The vision of Jagriti is 'building India through enterprise'. It aims to inspire young Indians living in the middle of Indian demographic diamond to lead development by taking to enterprise, thus unleashing a movement of ‘Enterprise-led-development’. With Jagriti Yatra train journey successfully running for past few years, JSS is now focusing on building Jagriti Enterprise Network, an eco-system to support young entrepreneurs from Middle India.

- -

Lennon Agritech Private Limited (Farm Guide)

Jhabua district of Madhya Pradesh

Price discovery intervention for farmers

CCIPL IVRS-based ‘mandi’ market price advisory to approx. 10,000 farmers of Jhabua district (Thandala, Teplawad and Jhabua mandi)

10,000 farmers

-

Care India Kerala Disaster Relief program

CCIF Grant to support project "Improved health and wellbeing” of flood affected people in Wayanad and Idukki districts of Kerala

- -

sustainability update 2018-19 · schweppes ginger ale, kinley soda ... communities at the...

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