survey results m-care in turkey

SURVEY RESULTS FROM TURKEY

539913-LLP-1-2013-1-TR-LEONARDO-LMPwww.mcare-project.eu

PARTICIPANTS

• M-Care - Stakeholders / Families: 41• M-Care – For Training Centres / Care

Centres: 53• M-Care -Personal Caregivers (PCGs): 40• M-Care –Policy Makers): 26• M-Care – Older People / PwD: 157

Total: 317

M-Care - Stakeholders / Families: 41

M-Care - Stakeholders / Families (Turkish)

Age

Answer OptionsResponse Percent

Response Count

<18 2,4% 1

18-24 2,4% 1

25-34 34,1% 14

35-44 34,1% 14

45-54 12,2% 5

55-64 14,6% 6

65-74 0,0% 0

>75 0,0% 0

answered question 41

skipped question 0


Gender


Response Count

Men 22,0% 9

Women 78,0% 32


skipped question 0


How many members are there in your family?

Answer Options Response Count

41answered question 41

skipped question 0

Number Response Date Response Text Categories

1 22 Tem 8, 2014 6:06 ÖÖ 33 Tem 8, 2014 6:04 ÖÖ 34 Tem 8, 2014 6:01 ÖÖ 55 Tem 8, 2014 5:59 ÖÖ 46 Tem 8, 2014 5:57 ÖÖ 27 Tem 8, 2014 5:55 ÖÖ 48 Tem 8, 2014 5:52 ÖÖ 59 Tem 8, 2014 4:57 ÖÖ 5

10 Tem 8, 2014 4:52 ÖÖ 411 Tem 1, 2014 2:50 ÖS 412 Tem 1, 2014 2:48 ÖS 413 Tem 1, 2014 2:47 ÖS 414 Tem 1, 2014 2:46 ÖS 415 Tem 1, 2014 2:45 ÖS 516 Tem 1, 2014 2:44 ÖS 417 Tem 1, 2014 2:42 ÖS 318 Tem 1, 2014 2:38 ÖS 419 Tem 1, 2014 2:36 ÖS 420 Tem 1, 2014 2:35 ÖS 421 Tem 1, 2014 1:41 ÖS 422 Tem 1, 2014 1:41 ÖS 523 Tem 1, 2014 1:37 ÖS 424 Tem 1, 2014 1:37 ÖS 625 Tem 1, 2014 1:36 ÖS 326 Tem 1, 2014 1:35 ÖS 427 Tem 1, 2014 1:34 ÖS 428 Tem 1, 2014 1:33 ÖS 429 Haz 30, 2014 12:44 ÖS 430 Haz 30, 2014 12:40 ÖS 531 Haz 30, 2014 12:35 ÖS 532 Haz 30, 2014 12:33 ÖS 633 Haz 30, 2014 12:32 ÖS 534 Haz 30, 2014 12:31 ÖS 535 Haz 30, 2014 10:55 ÖÖ 336 Haz 30, 2014 10:54 ÖÖ 437 Haz 30, 2014 10:52 ÖÖ 438 Haz 30, 2014 10:50 ÖÖ 539 Haz 30, 2014 10:49 ÖÖ 440 Haz 30, 2014 10:47 ÖÖ 441 Haz 5, 2014 6:15 ÖÖ j

M-Care - Stakeholders / Families (Turkish)How many members are there in your family?


41


skipped question 0

How many members are there in your family?


Answer OptionsResponse

Count 41

answered question 41skipped question 0

mother: 5

grandmother: 1

brother: 1

son:17

doughter: 13

aunt: 1


What are his/her main needs of assistance?


Count 40


• Alzheimer• Paralyze• Dementia• Hip fracture • Elderliness• Loneliness• Dressing

• Bathing• Personal care• Eating• Bedfast / bedridden• Relieve oneself• Walking• Shaving


How do you address them now?


Response Count

Family member 75,0% 30

Professional 25,0% 10


skipped question 1

M-Care - Stakeholders / Families (Turkish)What amount is spent for a PCG per month?


Count 10


Number Response DateResponse Text

Categories

1 Tem 8, 2014 6:08 ÖÖ 2000 tl aylık2 Tem 8, 2014 6:06 ÖÖ 1750 aylık3 Tem 8, 2014 6:05 ÖÖ 1500 tl aylık

4 Tem 8, 2014 6:02 ÖÖbilmiyorum annem ödüyor

5 Tem 8, 2014 6:00 ÖÖ 1500 tl aylık6 Tem 8, 2014 5:58 ÖÖ 1750 tl aylık7 Tem 8, 2014 5:56 ÖÖ 2000 tl aylık8 Tem 8, 2014 5:54 ÖÖ devamlı bir bakımevinde kalıyor 2000 tl aylık veriyorum9 Tem 8, 2014 4:58 ÖÖ 2000 tl

10 Tem 8, 2014 4:53 ÖÖ 1500 tl tüm ay• 1.500 TL /Month• 1.750 TL /Month• 2.000 TL /Month


How satisfied are you with the quality of the caregiving services provided to your family member?


Response Count

Completly satisfied 0,0% 0

Dissatisfied 0,0% 0

Neutral 25,0% 10

Satisfied 67,5% 27



skipped question 1


Who is paying for PCG (Personal Caregiver) services?



skipped question 1

• Own self• Brother• Brothers and sisters together• Mother• Sons and daughters


Do you trust the PCG assisting your family member?


Response Count

Yes 92,5% 37

No 7,5% 3


skipped question 1


Do you have a preference of PCG gender?


Response Count

Yes 90,0% 36

No 10,0% 4


skipped question 1

Kişisel bakıcının cinsiyeti sizin için tercih sebebi midir?

YesNo

M-Care - For training centres /

Care centres : 53

M-Care - For training centres / Care centres (Turkish)

Do you currently offer PCG training?

Answer Options Response Percent

Response Count

Yes 54,7% 29

No 45,3% 24


skipped question 0


If yes who is responsible for the training (educational background)?


37


skipped question 16

High school College

M-Care - For training centres / Care centres (Turkish)How many employees are working in such services?


Count 38


From 2 to 160


What is the duration of the training program?


33


• 1 month• 3 months• 4 months• periodically throughout the year• twice a year, one day• 30 hours• 40 hours• Minimum 360 hours• 4 hours per month• 560 hours


he profession of PCG in your country is:


Response Count

Licenced / Has mandatory professional requirements

35,4% 17

Certified 60,4% 29

Not formally described 4,2% 2


skipped question 5


What is the educational level of the PCGs working for/trained by your organisation?


Response Count

Primary 14,6% 7

Secondary 50,0% 24

Higher education 14,6% 7

Vocational training 20,8% 10


skipped question 5


hat kind of care / training do you offer?


Response Count

Observing, documenting and reporting clinical information 0 54,2% 26

Taking and recording blood pressure, temperature, pulse, respiration, and bodyweight / Collecting specimens for required medical tests

62,5% 30

Assisting with mobilization 83,3% 40providing emotional / social support services 68,8% 33Assisting with personal hygiene 85,4% 41Assisting with meal preparation, grocery shopping, dietary planning, and food and fluid intake

64,6% 31

Others 11answered question 48

skipped question 5


What type of training do you use / think would be preferable for a PCG training program? (online printed, info cards, e.tc.)


Response Count

Kullanmakta olduğunuz: 95,8% 46

Önerebileceğiniz: 97,9% 47


skipped question 5


What course material format do you use / find preferable?


Response Count

Text 79,2% 38Visual 62,5% 30Audio 27,1% 13Video 16,7% 8others 11



Would you offer a training program for PCGs (such as M-CARE)


Response Count

Yes 38,3% 18

No 61,7% 29


skipped question 6


If yes, please provide contact details (email, phone number)


30


skipped question 23


Would you like to be kept informed on the progress of M-Care?


Response Count

Yes 40,4% 19

No 59,6% 28


skipped question 6

M-Care -Personal Caregivers (PCGs): 53

M-Care -Personal Caregivers (PCGs) (Turkish)

Age


Response Count

<18 2,5% 118-24 20,0% 825-34 25,0% 1035-44 27,5% 1145-54 17,5% 755-64 2,5% 165-74 2,5% 1>75 2,5% 1



Gender


Response Count

Men 37,5% 15

Women 62,5% 25


skipped question 0


Please indicate your educational level


Count

34


• Primary education: 19• Secondary education: 14• Higher education: 2• Associate degree / Vocational training: 1


What are the main challenges you are facing as a PCG (Personal Caregiver)?


34


skipped question 6

• Low salary• Patient’s behaviours regarding staff• Long working hours• Working conditions• Communication problems• Patients are getting agitated • To care and to clean overweight patients• To lift and to position overweight patients • Interfering attitudes of patient relatives • Psychological conditions of the patient


What is your past experience as a PCG?


Count 34


• 20 days• 4 months• 1 year• 2 years• 3 years• 4 years• 5 years• 6 years• 7 years• 9 years• 10 years• 12 years


Do you feel competent?


Response Count

Yes 88,2% 30

No 11,8% 4


skipped question 6


What kind of care services do you offer?


Response Count

Observing, documenting and reporting clinical information

32,4% 11


38,2% 13

Assisting with mobilization 79,4% 27

Providing emotional / social support services 58,8% 20

Assisting with personal hygiene 97,1% 33

Assisting with meal preparation, grocery shopping, dietary planning, and food and fluid intake

41,2% 14

Other 10


. Bathing ,changing the diper, grooming, shaving, nail cutting,


What type of extra training would you like to have?


Response Count

basic psychological support 52,9% 18interpersonal communication skills 38,2% 13understanding a disability 52,9% 18practical approaches in daily care (examples) 52,9% 18examples on care per disability 35,3% 12environmental challenges/accessibility issues 26,5% 9types of technical assistance devices 44,1% 15



Have you received training as a PCG?


Response Count

Yes 35,3% 12

No 64,7% 22


skipped question 6


Would you like to?


Response Count

Yes 72,7% 16

No 27,3% 6


skipped question 18


Do you prefer a specific disability oriented training or broad training?


Response Count

Spesific 8,8% 3

Broad 91,2% 31


skipped question 6


Please specify what type of training do you prefer? (online, printed, info cards, e.tc.)


Count

34


online: 10printed: 11info cards: 12face to face: 3


What is your preferable course material format?


Response Count

Text 26,5% 9

İmage 70,6% 24

Audio 26,5% 9

Video 61,8% 21

Others 1


skipped question 6


Are you employed by a private company or service provider?


Response Count

Yes 64,7% 22

No 35,3% 12


skipped question 6


If yes are there any restrictions (for example: do you need a special permission, are you allowed to work as PCG)?


Response Count

Yes 31,8% 7No 68,2% 15please specify 2


others: certification


For a person to work as a PCG in your country he/she needs to


Response Count

Be licenced / Meet mandatory professional requirements

14,7% 5

Have a relevant certification 35,3% 12

PCG profession is not formally described 55,9% 19



How many hours per week do you work? / What is your working schedule?


Count


skipped question 6

• 6 days 24 hours a day• 40 hours a week• 45 hours a week• 48 hours a week• 52 hours a week• 60 hours a week• 72 hours a week


Would you follow M-CARE training?


Response Count

Yes 41,2% 14

No 58,8% 20





Response Count

Yes 41,2% 14

No 58,8% 20


skipped question 6

• M-Care - Older people / PwD: 157

M-Care - Older people / PwD (Turkish)

Age


Response Count

<18 4,5% 718-24 4,5% 725-34 1,9% 335-44 2,5% 445-54 4,5% 755-64 14,0% 2265-74 23,6% 37>75 44,6% 70



Gender Cinsiyet Cinsiyet Cinsiyet

Answer Options


Response Count

Men 54,1% 85

Women 45,9% 72


skipped question skipped question 0 0


Type of the disability


Response Count

Mobility 61,3% 92

Visual 20,7% 31

Auditory 20,7% 31

Mental 15,3% 23

Chronic 12,0% 18


skipped question 7


What are your main needs of assistance?


150


• Family• Relieving oneself• Bathing• Medicine• Personal care• Eating• Walking• Sitting• Psychological support


How do you address them now?


Response Count

Family member 40,0% 60

Professional 60,0% 90


skipped question 7


Salary



skipped question 67

• 120 TL / Month• 200 TL / Month• 250 TL / Month• 300 TL / Month• 400 TL / Month• 500 TL / Month• 600 TL / Month• 700 TL / Month• 750 TL / Month• 800 TL / Month• 850 TL / Month• 1000 TL / Month• 1350 TL / Month• 1500 TL / Month• 2000 TL / Month• 3000 TL / Month


How satisfied are you with the quality of the services provided by your current PCG (Personal Caregiver)?


Response Count

Completly dissatisfid 1,3% 2

Dissatisfied 2,7% 4

Neutral 10,7% 16

Satisfied 60,7% 91



skipped question 7


What is the educational background of your PCG?


148


skipped question 9

• Primary education• Secondary education• Higher education• Associate degree / Vocational training


Has he/she received any training related to providing assistance to People with Disabilities (PwD)/older people?


Response Count

Yes 60,1% 89

No 39,9% 59


skipped question 9


What type of extra training would you like them to have?


Response Count

basic psychological support 82,4% 122interpersonal communication skills 65,5% 97understanding a disability 62,2% 92practical approaches in daily care (examples) 43,2% 64examples on care per disability 38,5% 57environmental challenges/accessibility issues 39,2% 58types of technical assistance devices 45,3% 67



Is he/she a member of the legal workforce (insurance, licence) ?


Response Count

Yes 73,0% 108

No 27,0% 40


skipped question 9


If yes, what type of technological support / assistance devices?


Response Count

Prsthetics 13,6% 8Wheelchair 72,9% 43Oxyggen support 15,3% 9electric bed 10,2% 6electric hoist 0,0% 0bath wheelchair 32,2% 19other 29


others: cohlear implants, candiens, aspirator, walker, long leg braces


Where do they need to have a PCG?


Response Count

home 84,5% 125

work 6,1% 9

school 7,4% 11

public area 40,5% 60


skipped question 9


What amount could you spend for a PCG per month?



skipped question 9

150TL- 1500 TL


Do you need 24h support / in house PCG?


Response Count

Yes 62,2% 92

No 37,8% 56


skipped question 9


Do you have a preference of PCG gender?


Response Count

Yes 73,0% 108

No 27,0% 40


skipped question 9




Response Count

Yes 60,1% 89

No 39,9% 59


skipped question 9

• M-Care -Policy makers (Turkish): 26

M-Care -Policy makers (Turkish)



Response Count

Yes 76,9% 20

No 23,1% 6


skipped question 0


Engelli ve yaşlı bireylerin kişisel bakımı ile ilgili olarak aşağıdaki hizmetlerden hangilerine destek sağlanmaktadır? (birden fazla seçenek işaretleyebilirsiniz)

Answer Options Response Percent Response Count

Observing, documenting and reporting clinical information 11,5% 3


30,8% 8

Assisting with mobilization 84,6% 22

Providing emotional / social support services 76,9% 20

Assisting with personal hygiene 88,5% 23

Assisting with meal preparation, grocery shopping, dietary planning, and food and fluid intake

61,5% 16

others 2


skipped question 0

there are some problems regarding the home care.


What type of training do you think would be preferable for a PCG training program? (online, printed, info cards, etc.)


26


skipped question 0


What would be the preferable course material format?


Text 30,8% 8

Visual 30,8% 8

Audio 0,0% 0

Video 38,5% 10

others 20


skipped question 0seminars


Would you offer a training program for PCGs (such as M-CARE)


Yes 15,4% 4

No 84,6% 22


skipped question 0




Response Count

Yes 76,9% 20

No 23,1% 6


skipped question 0

survey results m-care in turkey

Education