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    SURVEY REPORT ON WHETHER MERRILD KAFFE A/S SHOULD CONTINUE

    TO INVEST IN THE CURRENT ORGANIC PRODUCT LINE OR NOT

    Table of Contents

    1.0 INTRODUCTION ............................................................................................... 2

    1.1 Problem Statement............................................................................................. 2

    1.1.1 Problem statement: ....................................................................................... 2

    1.1.2 Background................................................................................................... 2

    1.1.3 Motivation .................................................................................................... 3

    1.1.4 Interpretation ................................................................................................ 3

    1.1.5 Scope/Limitations......................................................................................... 41.1.6 Research Objectives ..................................................................................... 4

    2.0 Methodology ........................................................................................................ 4

    2.1 Project Type....................................................................................................... 4

    2.2 Theories and Methods ..................................................................................... 4

    2.3 Data Collection................................................................................................ 5

    2.4 Criticism of the Sources and Methodology..................................................... 5

    3.0 Results and Analysis ............................................................................................ 5

    3.1 Description of the sample/respondents.............................................................. 5

    3.2 Data Interpretation ............................................................................................. 6

    3.2.1 Survey analysis ............................................................................................. 63.3 Argument about the findings ............................................................................. 7

    3.3.1 Opinions on organic food and organic coffee .............................................. 7

    3.3.2 Relation between age and consumption .....................................................10

    3.3.3 Coffee preferences......................................................................................10

    4.0 Conclusion and Recommendations....................................................................12

    4.1 Conclusion .......................................................................................................12

    4.2 Recommendations............................................................................................12

    Appendix..................................................................................................................14

    Appendix I: ............................................................................................................14Appendix II ............................................................................................................19

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    1.0 INTRODUCTION

    1.1 Problem Statement

    1.1.1 Problem statement:

    Should Merrild Kaffe A/S invest more in its current organic product line in order to adapt

    to the growing ogranic food market in Denmark?

    Sub-questions:

    Who and why do people buy organic food?

    What types of organic food do consumers buy most?

    Which brand do consumers usually buy?

    Do consumers buy Organic coffee?

    What can we do to encourage consumers to buy organic coffee?

    Do coffee consumers prefer organic coffee to conventional coffee?

    1.1.2 Background

    As a team of 6 young marketing executives, we have noticed that there is a dramatic growth

    in the consumer demand for organic food in the Danish market. Our company, Merrild

    Kaffe A/S has an kologisk coffee brand and the sales of the product have not been growing

    in the last four years yet the economy reports dramatic growth in the demand for organic

    products.

    Macro Environment Analysis

    Total coffee volume sales declined by 0,2% in 2007 from 2006. The total coffee volume sales are

    expected to fall to 41,610 tonnes by 2012 a decrease of 5% on 2007 1. In the same report, Euro

    monitor reports that there is a boom in sales of coffee beans; there is high consumer demand for

    high-quality coffee; increases in disposable income are encouraging consumers to eat and drink

    out more often; and Denmark has seen strong growth of specialist coffee shop outlets.

    Coffee is usually looked at as an unhealthy drink; on the other hand, organic food is

    referred to as healthy food. Therefore our team is very interested to establish if coffee

    1http://www.portal.euromonitor.com

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    consumers really care about Organic coffee or not. The consumer trends in Denmark have

    changed; consumers are more aware and concerned about their health, their environment,

    human and child rights protection and sustainable production methods. Government

    policies like the healthier food policies, government subsidies to organic food production,

    anti pollution and other environmental protection policies have a huge impact on the

    industry. For instance Denmark is one of the countries that support fair trade. Fair trade

    policies also support and promote organic food production and sustainable productionmeasures meaning that imported food and other products should abide to some strict

    regulations before they qualify to be sold in the Danish market. The average annual income

    in Denmark is relatively high, which allows people to be more concerned about the green

    issues.

    1.1.3 Motivation

    We found out that the organic food market in Denmark is growing and we want to find out

    if our company (Merrild Kaffe) has any chance of tapping into and taking advantage of the

    organic food growing trend. Using research, we want to establish whether this trend has

    any impact on the Danish coffee consumption and if consumers really care if coffee is

    organic or non-organic, we intend to help management decide the optimum positioning for

    our kologisk coffee product. In other words, how the product fits into the market, what its

    image is or will be, and who is likely to buy it. We will be able to establish what factors are

    important in purchase decisions, what vocabulary consumers use when talking about

    organic products, and what media channels are appropriate to promote our product.

    1.1.4 Interpretation

    The term organic agriculture is defined by the International Centre for Research in

    Organic Food Systems as a production system that sustains the health of soils, ecosystems

    and people. It relies on ecological processes, biodiversity and cycles adapted to local

    conditions, rather than the use of inputs with adverse effects. Organic agriculture combines

    tradition, innovation and science to benefit the shared environment and promote fair

    relationships and a good quality of life for all involved.

    In Denmark organic food products have to meet specific requirements in order to be

    certified by the authorities with the logo. Some of the products have 2 certification marks

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    (both the Danish and the EU one). In the last 4 years the sales of organic food in Danish

    retail shops have grown by 210 million euro.2

    To make sure that term organic is not misunderstood. We will train and learn how to

    speak kologisk, danish word for organic and we will have the kologisk logo on all our

    questionnaires.

    1.1.5 Scope/Limitations

    Our survey will cover only specific parts of Denmark Copenhagen (Greater Copenhagen)

    and will be based only on the answers of 150-200 respondants. Our survey will not include

    the young coffee users up to the age of 24 yrs. We are not using a representative sample

    due to limitations (resources, weather, etc). To limit our non response rates, we will have

    a screening question from which we will determine which consumers to interview. In this

    survey we will only be looking at only coffee coonsumers.

    1.1.6 Research Objectives

    Our objective is to come up with empirical evidence, which we can use to appropriately

    advise management on whether strengthening investment and support of the organic

    product line of Merrild coffee will trully give Merrild Kaffe A/S a chance to tap into the

    growing demand and consumption of organic products in the Danish Market.

    2.0 Methodology

    2.1 Project Type

    The project type is survey research. Our project is primarily using descriptive methods of

    research combined with exploratory and analytical methods because we want to determine

    what is the influence of organic food on the customers habits. This will also help us to

    determine organic food consumer patterns and the specific beliefs, feeling and attitudes

    coffee consumers have towards organic coffee.

    2.2 Theories and Methods

    We are going to use Buying Behaviour (7o`s framework) to analyze the consumer habits

    and determine what factors influence the decisions of the customers. Analysis of the macro

    evironment will assist us to address the factors in the economy that may influnce and affect

    buying behaviour.

    2www.organic.dk/market/import/index.htm

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    To identify the targeted respondents we will use the purposive sampling (non probability)

    method, and to analyze the collected data we will use statistical methods such as

    contingency tables, pivot tables, pie charts and graphs.

    2.3 Data Collection

    Using desk research, we collected the needed information about coffee and organic food. All

    the group members visited their usuall shopping points to gather information on coffee

    brands (which are visible in the shelves), prices, packaging/labeling, certification and any

    other crucial information they could collect through observation.

    We are going to the field to conduct personal interviews and collect data. We will conduct

    the interviews during different times of the day to get a broader view from both working

    and non-working respondants. During the project we will interview 150-200 people from

    different age, sex and status category. We will use a screening question to make sure we are

    able we get information from coffee consumers.

    2.4 Criticism of the Sources and Methodology

    The models we used only help to scan the environment and therefore do not actually point

    out which strategies to adopt. Given the size of the project and resources available we are

    not able to conduct the full 7 o`s framework analysis.

    The purposive sampling method is likely to get the opinions of our target population, but

    we are also likely to overweight subgroups in our population that are more readily

    accessible. It is impossible to determine how representative of the population the sample

    is.

    3.0 Results and Analysis

    3.1 Description of the sample/respondents

    We were able to interview 155 respondents of which 79 were male and 76 female.Respondents were categorized in five age groups, 25.8% were in the age group of 25-30,

    30.3% were in the age group of 31-40, 25.1% were in the age group of 41-50, 11.6% from

    the age group of 51-60 and 7.1% from 60 and above. 94 (60.6%) of the respondents are

    married, 37 (23.8%) are single and 24 (15.4%) are in a relationship.

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    Respondents were also categorized in 5 groups of income with 35(22.6%) having an

    annual income of less than 199,000 DKK. Followed by 35 (22.6%) with an annual income of

    200,000 299,000 DKK. 52 respondents (33.5%) have an annual income between 300,000-

    399,000 DKK, 13 respondents (8.3%) have an annual income of 400,000 499,000 DKK

    and 17(10.9%) with an annual income of 500,000 DKK and above.

    89% of the respondents were from Zealand and the rest from other parts of Denmark . Ofthese 5.9% were foreigners.

    3.2 Data Interpretation

    3.2.1 Survey analysis

    In relation to the 7 O framework of buying behaviour, the survey addresses the main areas

    of; who constitutes the market (occupants), what the market buys (objects), why the

    market buys (objectives) and where the market buys (outlets). Organization (who

    participates in the buying), operation (how the market buys) and occasion (when the

    market buys) are not covered in this survey.

    First we will analyze answers in each question separately and then we will try to put them

    in logic connections. (We recommend that the reader refers to appendix II attached to

    this report especially for this section).

    From question 1 to 10 we are trying to establish the general opinions towards organic food

    as a whole. Generally, most of our respondants buy organic food and strongly believe it is

    healthier than non-organic and by buying it they believe they are contributing to the

    protection of our environment. The majority (77%) of the respondants believe that organic

    food is a growing trend. Improving scientific evidence in quality and lowering the prices

    are the main factors that would encourage them to buy more.

    From question 11 to 21 we would like to find out the buying behaviour, customer habitsand preferences when buying coffee and peoples opinion about organic coffee.

    We found out that almost everyone (77%) buys their coffee in the supermarkets. 16% have

    answered that they buy organic coffee. 74% of the respondants are daily drinkers and 60%

    prefer ground coffee, followed 23% preferring coffee beans and 23% - instant coffee. The

    most recognized coffee brand is Nescafe and Merrild comes 4th. Nescafe is the most

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    preferred brand with Merrild 5th. Most of the coffee users (54%) have a preferred brand

    but sometimes change it and 25% never change their brand. The most important reason for

    brand preference is taste. (132 out of 155 agreed that taste is important). People are

    surprisingly not thinking so much about price as in the case of organic food, but are more

    concentrated on the taste and quality instead. 32% of respondants listed scientific evidence

    in quality, followed by lower the prices (19 %), improve visibility in stores (19 %), improve

    availability (17,4 %) ,better packaging and labeling (11.6 %).

    Table 1:

    Question

    16 Which coffee brand do you prefer?

    Merrild Cafe Noir Senseo Gevalia BKI Peter Larsen Nescafe Other

    19 24 6 40 13 21 51 29

    Table 2:

    Question

    17

    How often do you change the coffee brand you

    buy?

    Often Sometimes Never

    34 83 38

    Table 3:

    Question

    18 Why do you prefer the brand?

    Taste Price Availability Habit Trust Country of origin

    1 88 21 8 16 19 2

    2 44 37 21 26 10 3

    3 9 35 26 38 27 4

    4 3 20 52 29 29 5

    5 8 13 29 20 36 29

    6 1 14 4 7 13 94

    3.3 Argument about the findings

    3.3.1 Opinions on organic food and organic coffee

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    Row labels (opinion): Column labels (gender):1: Strongly agree 1: Male

    2: Somewhat agree 2:Female

    3: Neither/nor

    4: Somewhat disagree

    5: Strongly disagree

    We can see from the above table that the

    majority thinks organic food is healthier than

    non-organic.Women tend to have a more

    positive attitude towards organic food than men.Although the answers from the graph (question

    20) are more or less evenly distributed, we can see that people generally have a positive opinion

    towards organic coffee.

    However, we can see that most coffee users believe that organic coffee is more environmentally

    friendly. There is a strong opinion that conventional coffee is cheaper. The majority believes that

    organic coffee has a higher quality, but still there is a big uncertainty whether thats the case or

    not.Most people agree that the organic coffee production is more sustainable.

    Strongly agree

    Somewhat agree

    Neither/NorSomewhat disagree

    Strongly disagree

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    We can say that in

    general the majority

    of people (68%) are

    convinced that

    organic food is

    healthier than non-

    organic. Then 28%

    are not sure and only

    a very small portion

    disagrees (4%). So

    we can say that

    people believe in the healthiness of organic food and are open to the idea.

    In this question we

    wanted to establish

    what types of

    organic food do

    consumers buy

    themost. We found

    out that the most

    frequently bought

    product type is

    vegetables and

    fruits, which is

    bought by 82 people from 95 which are buying organic food. Even though, the proportion of

    people buying organic coffee is the smallest, it is still relatively high compared to our

    expectations.

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    By asking people

    this question our

    goal was to find

    out what we can

    do to make them

    buy or buy more

    organic coffee.

    32% of the

    respondents listed

    scientific

    evidence in

    quality, followed

    by lower the

    prices (19 %), improve visibility in stores (19 %), improve availability (17,4 %), better

    packaging and labeling (11.6 %).

    3.3.2 Relation between age and consumption

    Rows (consumption):1: 6+ cups a day2: 3-5 cups a day

    3: 1-2 cups a day4: 3-4 times a week

    5: Less

    Columns (age):

    1: 25-302: 31-403: 41-504: 51-60

    5: 61+

    In our research we found that the average Danish coffee drinker consumes 4 cups a day.

    According to the table, the older they get, the more coffee they consume. Before the survey we

    had expectations that older people would drink more coffee and the results show that it turned

    out to be true.

    3.3.3 Coffee preferences

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    We can see from the graph in Question 13 that most people prefer ground coffee. The first

    impression is that it contradicts with the graph from Question 16, as Nescafe is the most

    preferred brand. This can be explained by the fact that Nescafe is the only well-known instant

    coffee brand and at same time there are many brands producing ground coffee.

    Question 13

    What type of coffee do you

    prefer? Coffee beans

    What type of coffee do you

    prefer? Ground coffee

    What type of coffee do you

    prefer? Instant coffee

    What type of coffee do you

    prefer? Decaf coffee

    Question 16

    Which coffee brand do you

    prefer? Merrild

    Which coffee brand do you

    prefer? Cafe Noir

    Which coffee brand do you

    prefer? Senseo

    Which coffee brand do you

    prefer? Gevalia

    Which coffee brand do you

    prefer? BKI

    Which coffee brand do you

    prefer? Peter Larsen

    Which coffee brand do you

    prefer? Nescafe

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    4.0 Conclusion and Recommendations

    4.1 Conclusion

    From our findings we conclude that having an organic product line (coffee) is very strategic

    because consumers are very passionate about environmental protection and healthy

    benefits of organic food. While some buy organic food to support its producers

    environmentally friendly practices, most are trying to cut their exposure to chemicals in

    the foods they eat (Health reasons). It is very evident that a large number of respondents

    do buy organic food and at the same time believe that it is a growing trend. Therefore for

    our company Merrild Kaffe A/S to maintain and increase its market position we should pay

    attention to and take care of the consumer changing trends.

    It is also clear from the survey that most of our respondents are daily drinkers(users) of

    coffee (74%) and the most preferred brands respectively are; Nescafe, Gevalia, Caf Noir

    (Merrild), and Peter Larsen. 24,5% of these consumers are very loyal to their preferred

    brand. The strongest reason for brand preference is taste. Other reasons like price, habit or

    trust come next to taste.

    The consumers strongly believe that organic coffee is expensive but the same time they

    really believe that it protects the environment.

    Television, supermarket catalogues, friends, internet and news papers are the main sources

    of information among the larger group of the respondents.

    4.2 Recommendations

    For us to firmly establish our presences in the organic coffee market, we need to expand

    our organic product line to take care of the consumers who prefers coffee beans and the

    one who prefers instant coffee to ground coffee since they come second to ground coffee in

    preferences. There is a potential gap of the consumers who prefer instant coffee and would

    like it to be organic for environmental reasons or because it is trendy. This is a chance to

    take an advantage of this gap because the only worldly known instant coffee ( Nescafe )

    does not have an organic product line.

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    Because most people prefer the brand Nescafe, which is mainly instant, we believe that if

    we came up with an instant organic coffee product, we might be able to steal the consumers

    who prefer instant coffee but would like it to be organic.

    Because organic food production methods are much more expensive than the conventional

    methods, Merrild Kaffe can capitalize on the coffee consumers passion for environmental

    protection and sustainable production method other than focusing so much on extensiveprice reductions. However where possible to reduce prices, this could be an added

    advantage.

    We discovered that people in the age of 25-30 are drinking less coffee compared to the

    once in the group of 31-40, than 41-50, 51-60 and 60+. For us to make sure that the

    consumers prefer our brand we have to make them loyal to our brand at an early age. Profit

    and increase of consumer consumption may not be realized immediately but as the life

    cycle gets into mature, consumption may increase and the company may realize benefits in

    the future.

    Therefore, if we can offer the market an organic product that is environmental friendly,

    consistently of high quality and taste at a good price, we will have a much better chance of

    selling our product and intensifying our position in the Danish coffee market.

    We recommend that this survey is followed by subsequent more representative surveys

    and a SWOT analysis to evaluate the overall strengths, weaknesses, opportunities and

    threats related to the expansion of our organic product line. Strengths and weaknesses

    about where our own performance is now, compared with our competitors, opportunities

    and threats about where the business is going. The opportunities are attractive areas for

    action where the business is likely to have some advantages or make a special contribution.

    For management to develop a very good strategy for the organic coffee, the aforementioned

    should be followed by our own performance analysis, main competitors analysis and

    analysis of future trends in the macro and micro environment.

    To make the organic coffee more attractive, our marketing should aim at informing

    consumers about the extra quality values of our organic coffee. Through the media

    (especially TV, Newspapers, supermarket catalogues,) we can appeal to the consumers

    passion for the environment protection and consumption of healthy foods. For example use

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    stories and images showing the farmers life, the happiness and the

    problems of organic farmers and their production, make the organic sector

    more visible. We should make sure to exploit all organic food attributes:

    healthy, environmental protection, sustainable production methods, better

    tasting, quality, produced withoutchemicals, GMOfree, with no added artificial flavouring,

    preservatives, etc. Telling a good story based around the product can help to improve the

    image of the company and its products.

    Appendix

    Appendix I:

    Organic Coffee QuestionnaireThe information collected will help us develop strategies on the production and delivery of

    organic goods and specifically Organic Coffee for our school project. Feel free to submit anycomments at the end. Your views and opinions will be reflected in the final project. Thank you

    very much for your help.

    Screening question: Do you drink coffee?

    1.What comes to your mind when you hear about organic food?

    Healthy food Protect the environment

    Fruits and vegetables ExpensiveHigh quality Animal welfare

    Sustainable production method

    Other (please specify):

    2.Where have you heard about organic food?:

    TV Radio

    Newspapers Internet

    Friends Supermarket catalogues

    Other (please specify): .

    3.Do you believe organic food is healthier than non-organic?

    Strongly agree Agree Not sure

    Disagree Strongly disagree

    4.Do you think organic food is a growing trend?

    Strongly agree Agree Not sure

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    Disagree Strongly disagree

    5. Have you ever tried organic food?

    Yes No Not sure

    6.If yes, do you buy organic food?

    Yes (jump to question 9)

    No

    Not sure

    7. If no, which of the following statements do you agree with?

    Strongly

    agree

    Somewhat agree Neither agree

    nor disagree

    Somewhat disagree Strongly

    disagree

    Not available

    Too expensive

    Don`t like taste

    Dont know the

    difference

    Dont care about

    the difference

    8.What would encourage you to buy organic food?

    Scientific evidence in positive difference

    Improve availability

    Improve visibility in stores

    Lower the prices

    Better packaging and labelling

    Other (Please specify): .

    9.Why do you prefer organic food over conventional food?

    Strongly

    agree

    Somewhat

    agree

    Neither agree nor

    disagree

    Somewhat

    disagree

    Strongly disagree

    Healthier

    Environmental

    protection

    Trend- lifestyle

    Taste

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    Other (Please specify):.

    10. What kind of organic food do you buy?

    Vegetables and fruit Dairy

    Meat and poultry Coffee

    Other (Please specify):

    11. Where do you usually buy your coffee?

    Hypermarkets Supermarkets

    Small local shops (grocer) Coffee shop

    Caf Shops specialized in organic food

    Other (Please specify):

    12. How often do you drink coffee?

    More than 6 cups a day 3-5 cups a day

    1-2 cups a day 3-4 times a week

    Less than 3-4 times a week

    13. What type of coffee do you prefer?

    Coffee beans Ground (maled) coffee

    Instant coffee Decaffeinated coffee

    14. Which coffee brands do you know?

    ..

    15. Do you recognize these coffee brands?

    Merrild Kaffe - Merrild

    - Caf Noir

    - Senseo

    Gevalia BKI

    Peter Larsen Nescafe

    16. Which coffee brand do you prefer?

    Merrild Kaffe - Merrild

    - Caf Noir

    - Senseo

    Gevalia BKI

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    Peter Larsen Nescafe

    Other (Please specify):

    17. How often do you change the coffee brand you buy?

    Often

    Sometimes (but I have preferred brand)

    Never

    18. Why do you prefer the brand from question 15? Please, rank the options from 1 to 6 (1

    being most important)

    Taste Price Availability

    Habit Trust

    Country of coffee origin

    19. Which of the following statements contribute most to your choice of coffee

    Price Taste Quality

    Brand Organic

    20. What do you think about organic coffee?

    Strongly agree Somewhat

    agree

    Neither

    agree nor

    disagree

    Somewhat

    disagree

    Strongly

    disagree

    Healthier

    Protect the

    environment

    Expensive

    High qualitySustainable

    production

    method

    Other (Please specify):

    21. What would encourage you to buy/buy more organic coffee?

    Scientific evidence in quality

    Improve availability

    Improve visibility in storesLower the prices

    Better packaging and labelling

    Other (Please specify):

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    22. Gender?

    Male

    Female

    23. Age?

    25-30 31-40 41-50

    51-60 60+

    24. Marital status

    Married

    Single

    In a relationship

    25. What is your annual income?

    Less than 199 000 200 000299 000

    300 000399 000 400 000499 000

    500 000 +

    26. Which part of Denmark do you come from?

    Zealand + Smaller islands

    Jutland

    Funen

    Foreigner

    27. Occupation?

    Any comments..

    END

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    ppendix II: Question Results

    uestion 1 What comes to your mind when you hear about organic food?

    Healthy food

    Protect

    environment

    Fruits and

    vegetables Expensive High quality Animal welfare

    Su

    pr

    60 39 36 52 30 26

    uestion 2 Where have you heard about organic food?

    TV Radio Newspapers Internet Friends

    Supermarket

    catalogues Ot

    82 19 53 34 40 63

    uestion 3 Do you believe organic food is healthier than non-organic?

    Strongly agree Agree Not sure Disagree Strongly disagree

    38 68 43 4 2

    uestion 4 Do you think organic food is a growing trend?

    Strongly agree Agree Not sure Disagree Strongly disagree

    47 73 25 9 1

    uestion 5 Have you ever tried organic food?

    Yes No Not sure

    142 4 9

    uestion 6 If yes, do you buy organic food

    Yes No Not sure

    95 43 17

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    uestion 7 If no, which of the following statements do you agree with?

    sponse Not Available Too Expensive Don't ike taste Don't know Don't care

    rongly Agree 0 24 3 1 14

    mewhat agree 10 22 18 7 20

    either agree Nor

    sagree 21 1 19 22 9

    mewhat disagree 7 0 0 12 5

    rongly disagree 10 1 8 7 1

    uestion 8 What would encourage you to buy organic food?

    Scientific Evidence

    Improve

    availability

    Improve

    visibility Lower prices

    Better

    packaging/labeling Oter

    23 0 4 36 154 150

    uestion 9 Why do you prefer organic food over conventional food?

    Healthier

    Environmental

    protection Trend/lifestyle Taste

    rongly Agree 49 41 11 11

    mewhat agree 42 53 46 56

    either agree Nor

    sagree 7 5 25 28

    mewhat disagree 2 2 8 2rongly disagree 1 0 6 0

    uestion 10 What kind of organic food do you buy?

    Vegetable & fruits Dairy

    Meat and

    poultry Coffee other

    82 48 45 25 10

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    uestion 11 Where do you usually buy your coffee?

    Hypermarkets supermarkets

    small local

    shops coffee shop cafe

    specialized organic

    shops Ot

    8 119 18 11 26 2

    uestion 12 How often do you drink coffee?

    More - 6 cups a day 3-5 cups a day 1-2 cups a day

    3-4 times a

    week Less

    17 46 57 15 20

    uestion 13 What type of coffee do you prefer?

    Coffee beans Ground coffee Instant coffee Decaf coffee

    36 96 35 1

    uestion 14 Which coffee brands do you know?

    Merrild Caf Noir Senseo Gevalia BKI Peter Larsen N

    40 26 13 57 36 41

    uestion 15 Do you recognize these coffee brands?

    Merrild Caf Noir Senseo Gevalia BKI Peter Larsen N

    99 103 72 123 89 77

    uestion 16 Which coffee brand do you prefer?

    Merrild Cafe Noir Senseo Gevalia BKI Peter Larsen N

    19 24 6 40 13 21

    uestion 17 How often do you change the coffee brand you buy?

    Often Sometimes Never

    34 83 38

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    uestion 18 Why do you prefer the brand?

    Taste Price Availability Habit Trust Country of origin

    1 88 21 8 16 19 2

    2 44 37 21 26 10 3

    3 9 35 26 38 27 4

    4 3 20 52 29 29 5

    5 8 13 29 20 36 29

    6 1 14 4 7 13 94

    uestion 19 Which of the statements contribute to choice of coffee?

    Price Taste Quality Brand Organic

    46 78 44 25 19

    uestion 20 What do you think about organic coffee?

    Healthier

    Protect the

    environment Expensive High quality

    Sustainable production

    method

    rongly agree 19 26 57 18 29

    mewhat agree 40 83 54 56 55

    either/Nor 49 29 25 55 51

    mewhat disagree 28 1 7 11 6rongly disagree 9 6 2 4 3

    uestion 21 What would encourage you to buy\buy more organic coffee?

    Scientific evidence in

    quality

    improve

    availability

    improve visibility

    in stores lower the prices

    better packaging and

    labelling Other

    50 27 30 30 18 3

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    uestion 22 Gender

    Male Female

    79 76

    uestion 23 Age

    25-30 31-40 41-50 51-60 60+

    40 47 39 18 11

    uestion 24 Marital status

    Married Single In relationship

    94 37 24

    uestion 25 What is your annual income?

    Less than 199 000

    200 000 - 299

    000

    300 000 - 399

    000

    400 000 - 499

    000 500 000 +

    35 35 52 13 17

    uestion 26 Which part of Denmark do you come from?

    Zealand + Smaller

    islands Jutland Funen Foreigner

    138 7 1 9

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