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Syllabus Survey of Management

Spring 2017

MNGT201.001 | 3 Undergraduate Credit Hours |

Instructor: Connell J. Jones

Email: cjjones2@usi.edu Classroom Meeting: TR – 1:30 – 2:45 p.m.

Office Hours – TR 1:00 – 1:30 p.m.

Office: BE2082

Phone: Cell – 812-455-5493 Office Number: 812-228-5095

Course Description

Survey of Management (3) A survey of the management process; emphasis upon management

techniques and factors basic to various fields of business, industrial, and public organizations. This

course is designed to apply the management process to the specific interests of all associate degree

candidates and four-year non-business majors. (Not open to College of Business majors in

baccalaureate programs.) Prerequisite(s): Sophomore standing, PSY 201, or consent of instructor

Learning Objectives

Upon successful completion of this course, students will be able to:

Identify how management has changed historically from the perspectives of management role, the changing global environment and the ethical responsibility of management.

Identify how corporate and business level strategy are different/similar and perform strategic analysis using selected tools for strategic planning.

Identify the manager’s role relating to creating a business culture, managing human resources in the current environment and organizational design considerations for effective business functioning.

Identify traits that the individual needs to understand and be aware of to become a good leader in the workplace as exhibited by leadership models and identify ways to use these leadership traits to motivate employees using certain theories of motivation.

Identify how power is useful in the organization and how it is useful in dealing with conflicts and negotiation.

Identify the characteristics and process of effective team development and how to use those characteristics in a structured way to solve problems using a six step process.

Program Learning Objectives This course is designed to apply the management process to the specific interests of all associate degree candidates and four-year non-business majors and therefore does not have specific Program Learning Outcomes.

Communication Guidelines

Netiquette

All class communications and interactions with other students and the professor should

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follow common social standards for respect and courtesy. Learn about the Core Rules of

Netiquette so that you can get the most out of your class.

Communication Expectation

I am available by email nearly every day. You may also reach me by phone at the above

number or in my office during my office hours. In most cases, I will respond to

communication within 24 hours Monday through Friday. Weekends and days when the

university are closed, the response will be the next day the university is open.

All communication should be well thought out, concise, positive in nature and use proper

English (including capitalization, punctuation, spelling, etc.)

Replies to Student Inquiry

Replies to student emails will normally be made within one working day.

Phone calls will normally be answered immediately. If not, a message should be left and a

response will be made within 12 hours (normally within minutes).

Course Requirements

Textbooks

Required Text

“Mind Tap” access to Management 1st Edition by Ranjay Gulati; Anthony J. Mayo; Nitin

Nohria

ISBN- 9781435466289

Important Note: You may purchase the text in hard copy from the USI Bookstore as well.

You may purchase access to MindTap material used in the course through BlackBoard when you

attempt to enter it from BlackBoard the first time. MindTap includes the text in eBook format with

all the same material as the hardcopy text purchased from the bookstore. (The price of MindTap

with eBook is less expensive online than it is to purchase it from the bookstore.)

MindTap gives you the option to continue on a trial basis for a short period of time without paying

when you first enter the website for this class. You must pay at some point to complete the

coursework. This gives you the opportunity to withdraw from the course in that time without

committing to the cost of MindTap. It is the student’s responsibility to complete the financial

transaction either by using an activation code purchased through the bookstore or directly

through MindTap online. The instructor has no access to intervene in this issue.

Recommended Reading

Wall Street Journal: Wall Street Journal – I recommend that you read the Wall Street Journal

daily. Other major news media are valuable as well but over time “the Journal” provides the best

information generally available in my opinion for a very wide range of topics in addition to business

and economic topics (which it does very well).

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You may subscribe to the Wall Street Journal at this website

http://www.WSJ.com/studentoffer . You will receive the least expensive subscription possible

($1 per week currently for 15 weeks).

Technical Requirements

o A Reliable Computer: a dedicated computer with an updated operating system,

such as Windows 7 or later, or Mac OSX.

o High-Speed Internet Connection: (e.g. DSL or Cable). All USI online students are

required to have a stable high-speed Internet connection. A wired Internet

connection is recommended for online meeting, exams, and assignment submission.

o Microsoft Office & Adobe Acrobat Reader installed.

o Supported Web Browser: Firefox, Google Chrome, or Safari.

* More information on the system requirements for taking online courses can be found at

http://usi.edu/distance/students/current/requirements.

Technical Skills Required for the Course

You must know be familiar with and know how to use the following technical tools to effectively

complete this course:

BlackBoard, MS Office, Adobe Acrobat Reader, VoiceThread, your Web Browser and

Internet Resources

Assessment

During this class you will be completing the following items for points which will contribute to your

grade:

Complete work in MindTap which includes True/False and Multiple Choice Questions.

Participate in Discussions in BlackBoard with your classmates

Participate in Discussions in Class

Write responses to Case Analysis Questions

Take Exams covering each Module

All work will be completed online.

Tentative Schedule

Date Day of Week

Week Begin-ning

Module Begin Chapter Work Assignment Due Date

Exam Due Date

Case Analysis

Due Date

Discussion Due Date

9-Jan Mon Week 1

10-Jan Tue

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11-Jan Wed

12-Jan Thu 1

Chapter 1 – Introduction to Management

13-Jan Fri 1

Disc. 1 Initial Post

16-Jan Mon Week 2 1

Martin Luther King Day, no classes

17-Jan Tue 1

Chapter 2 – The Global Business Environment

Assgt. Ch 1

18-Jan Wed

1 Disc. 1

Final Due Date

19-Jan Thu

1

Case 1 - Camp Bow Wow

20-Jan Fri 1

23-Jan Mon Week 3 1

24-Jan Tue 1

Chapter 3 – Ethics and Corporate Social Responsibility

Assgt. Ch 2

25-Jan Wed 1

26-Jan Thu 1 Exam 1 Assgt. Ch 3

Exam 1

27-Jan Fri 2

30-Jan Mon Week 4 2

31-Jan Tue 2

Chapter 4 – Introduction to Strategy

1-Feb Wed 2

2-Feb Thu 2

Chapter 6 – Business Level Strategy

Assgt. Ch 4

3-Feb Fri 2

6-Feb Mon Week 5 2

7-Feb Tue 2

Chapter 5 – Corporate Level Strategy

Assgt. Ch 5

8-Feb Wed 2

9-Feb Thu

2 Case 2 -

Theo Chocolate

10-Feb Fri 2

13-Feb Mon Week 6 2

14-Feb Tue 2 Exam 2 Assgt. Ch 5

Exam 2

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15-Feb Wed 3

16-Feb Thu 3

Chapter 9 – Managing Human Capital

17-Feb Fri 3

Disc. 2 Initial Post

20-Feb Mon Week 7 3

21-Feb Tue 3

Disc 2 Final Due date

22-Feb Wed 3

23-Feb Thu 3

Chapter 10 – Performance Management

Assgt. Ch 9

24-Feb Fri 3

27-Feb Mon Week 8 3

28-Feb Tue

3

Case 3 - Barcelona

Rest Group

1-Mar Wed 3

2-Mar Thu 3

Chapter 11 – Organizational Change

Assgt. Ch 10

3-Mar Fri 3

6-Mar Mon 3 Spring recess; no classes

7-Mar Tue 3 Spring recess; no classes

8-Mar Wed 3 Spring recess; no classes

9-Mar Thu 3 Spring recess; no classes

10-Mar Fri 3 Spring recess; no classes

13-Mar Mon Week 9 3

14-Mar Tue 3 Exam 3 Assgt. ch 11

Exam 3

15-Mar Wed 4

16-Mar Thu 4

Chapter 13 – Becoming a Leader: Knowing Yourself

17-Mar Fri 4

20-Mar Mon Week 10

4

21-Mar Tue 4

Disc. 3 Initial Post

22-Mar Wed 4

23-Mar Thu 4

Chapter 12 – Leadership in Organizatoins

Assgt. Ch 13

24-Mar Fri 4

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27-Mar Mon Week 11

4

28-Mar Tue 4

Spring Assessment Day, no classes

29-Mar Wed 4

30-Mar Thu 4

Disc 3 Final Due Date

31-Mar Fri 4

3-Apr Mon Week 12

4

4-Apr Tue 4 Chapter 18 – Motivation Assgt. Ch 12

5-Apr Wed 4

6-Apr Thu

4

Case 4 - Living Social

Escapes

7-Apr Fri 4

10-Apr Mon Week 13

4

11-Apr Tue 4 Exam 4 Assgt. Ch 18

Exam 4

12-Apr Wed 5

13-Apr Thu 5

Chapter 14 – Power and Influence

14-Apr Fri 5 No classes, University closed

17-Apr Mon Week 14

5

18-Apr Tue 5

Chapter 16 – Conflict and Negotiation

Assgt. Ch 14

19-Apr Wed 5

20-Apr Thu 5 Chapter 17 – Leading Teams Assgt. Ch 16

21-Apr Fri 5

24-Apr Mon Week 15

5

25-Apr Tue 5 Chapter 15 – Decision Making Assgt. Ch 17

26-Apr Wed 5 No classes (study day)

27-Apr Thu

5 Exam 5 (Final Exam) Chapters 14, 15, 16 and 17 only)

Assgt. Ch 15

Exam 5

(Final Exam)

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Work will be assigned using each of the above assessment tools. A schedule of these activities and

due dates will be posted under the “Tentative Schedule” tab in BlackBoard.

Grading Methods

Grades will be calculated and weighted according to the following:

Module Exams 50%

Homework (MindTap) 20%

Discussions 15%

Case Analysis Questions 15%

Grades will be calculated using the following formula: Exam points earned X.5 + Homework points earned X .2 + Discussion points earned X .15 + Case analysis points earned X .15

Exam points possible Homework points possible Discussion points possible Case analysis points possible

The following Grading Scale will be used: (Note that grades will be calculated to 2 decimal

points as indicated.)

89.50% - 100% A

84.50% - 89.49% B+

79.50% - 84.49% B

74.50% - 79.49% C+

69.50% - 74.49% C

64.50% - 69.49% D+

59.50% - 64.49% D

Below 59.50% F

Grade Calculation Example

This example shows you how to calculate your grade. (Note: This is for example purposes. Actual

points possible may differ and your points earned may differ.)

Grade Item Total Points you earned for that item

Total Points Possible for that item

Weight of that item

Assignments (Homework)

989 1262 20%

Cases 124 130 15%

Discussions 58 60 15%

Exams 165 189 50%

165 * .5 + 1093 * .2 + 58 * .15 + 124 * .15 = 88.13% Grade is a “B+”

189 1262 60 130

Evaluation of Discussions

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Each discussion will be evaluated after the due date for all posts. Student’s posts will be evaluated

using the following Rubric:

Points 10-8 7-4 3-1 0

Quality of Post Appropriate Comments: thoughtful, reflective and respectful of other’s posts

Appropriate comments and responds respectfully to other’s posts

Responds but with minimal effort (e.g. “I agree with Bill.”)

No Post

Relevance of Post Topics are related to the discussion topic; prompts further discussion of the topic

Topics are related to the discussion content

Topics do not relate to the discussion content; remarks are short or irrelevant

No Post

Contribution to the class Learning

Aware of needs of the class learning; attempts to motivate the group discussion; presents creative approaches to the topic

Attempts to direct the discussion and present relevant viewpoints for consideration by the class; interacts freely

Does not make an effort to participate in the class learning as it develops

No feedback provided to fellow students

Use of English, Grammar and Spelling

Proper English is used. Grammar and Spelling is correct.

1 or 2 English, grammar and spelling errors exist.

More than 2 English, grammar and spelling errors exist.

No Post

Writing Quality Writing is clear, concise and uses appropriate terminology.

Writing is adequate and may include colloquial/incorrect language.

Writing is not easy to understand.

No Post

Quantity Posts Made initial post prior to due date and responded to sufficient classmates.

Did not make all required posts.

Made only initial post.

No Post

Extra Credit Responded to 2 additional classmates meeting all posting criteria.

Responded to 1 additional classmate meeting all posting criteria.

Responded to additional classmates minimally.

No Posts beyond required.

Each Discussion is worth 60 points with the possibility of earning 10 extra credit points.

Evaluation of In-class Discussion

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You will receive 1 Point for attendance in each class and an additional 2 points for your participation

in class discussions each day.

Evaluation of Case Analysis

Each question for the Case Analysis assignments will be graded using the following Rubric:

Points 10-8 7-4 3-1 0

Quality of Answer Addresses all components of the question with analysis of the topic and explanation and support of the answer.

Addresses the question with minimal supporting discussion.

Minimal response to the question with no supporting discussion.

No Answer

Use of English, Grammar and Spelling

Proper English is used. Grammar and Spelling is correct.

1 or 2 English, grammar and spelling errors exist.

More than 2 English, grammar and spelling errors exist.

No Post

Writing Quality Writing is clear, concise and uses appropriate terminology.

Writing is adequate and may include colloquial/incorrect language.

Writing is not easy to understand.

No Post

Course Policy

This syllabus is a guide to the course may be subject to change with reasonable

advanced notice.

Activities you will complete for this course include:

o You will study your text. o You will study material presented in BlackBoard covering each assigned chapter or

topic o Assignments (homework) will be completed for grades o Various cases will be assigned with analysis to be submitted for grades via

assignment or discussion. o Exams will be given for grades o You will meet deadlines

o You will interact with course requirements in BlackBoard periodically (at least

weekly)

o You will participate with your classmates in discussion boards.

Due Dates and Times

All work will be assigned a due date and time. The date and time will appear on the calendar

for all work will be on the individual assignments and in the Calendar. All word will be due

at 9:00 p.m. CST on the date assigned. Work submitted after that time will be subject to the

Late Assignment Policy below.

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Late Work Assignment Policy

This course is planned to be accelerated into a timeframe much shorter than the normal

semester. Therefore, it is imperative that all work be completed on time. However, any

work submitted late will not be rejected but will be awarded 50% of the points that would be

normally earned. This is intended to encourage you to complete all work but get it

submitted on time.

Coursework Grading

Work will be graded before the next assignment of that nature (Cases, Discussions, etc.) is

due. Assignments in Mindtap and Exams will be graded immediately upon completion by

BlackBoard unless they have been submitted late or require instructor intervention.

Academic Dishonesty

Students are expected to maintain complete honesty and integrity in the academic

experiences both in and out of the classroom. Any student found guilty of dishonesty

including, but not limited to, plagiarism and/or cheating on an examination will be subject to

disciplinary action. For more information, please visit:

www.usi.edu/deanofstudents/academic-integrity and

http://www.usi.edu/media/3379739/Academic-Integrity-Policy-Interim-Fall-2014.pdf.

Diversity Issues

The pursuit of an intellectually open setting for class discussions is one of the goals of the

course. Students should feel free to articulate respectfully different perceptions of the social

world; however, belittling, abusive, and discriminatory language will not be tolerated under

any circumstances. For more information, please visit

http://www.usi.edu/diversityresources/ .

Uses of Mobile Devices in the Classroom

The use of Mobile Devices in the classroom are not allowed except for classroom work.

Disability Statement

If you have a disability for which you may require academic accommodations for this class, please register with Disability Resources (DR) as soon as possible. Students who have an accommodation letter from DR are encouraged to meet privately with course faculty to discuss the provisions of those accommodations as early in the semester as possible. To qualify for accommodation assistance, students must first register to use the disability resources in DR, Science Center Rm.

2206, 812-464-1961, www.usi.edu/disabilities. To help ensure that accommodations will be available when needed, students are encouraged to meet with course faculty at least 7 days prior to the actual need for the accommodation. However, if you will be in an internship, field, clinical, student teaching, or other off-campus setting this semester please note that approved academic accommodations may not apply. Please contact Disability Resources as soon as possible to discuss accommodations needed for access while in this setting.

Title IX – Sexual Misconduct

USI does not tolerate acts of sexual misconduct, including sexual harassment and all forms of

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sexual violence. If you have experienced sexual misconduct, or know someone who has, the

University can help. It is important to know that federal regulations and University policy require

faculty to promptly report incidences of potential sexual misconduct known to them to the Title IX

Coordinator to ensure that appropriate measures are taken and resources are made available. The

University will work with you to protect your privacy by sharing information with only those who

need to know to ensure we can respond and assist. If you are seeking help and would like to speak

to someone confidentially, you can make an appointment with a counselor in the University

Counseling Center. Find more information about sexual violence, including campus and community

resources at www.usi.edu/stopsexualassault.

Class Withdrawal & Incomplete Policy

It is the student’s responsibility to officially drop/withdraw from any courses before the deadline.

The university does not withdraw students from any classes. Please refer to the USI Academic

Calendar (https://www.usi.edu/registrar/academic-calendar ) for specific dates. For more

information, please visit http://www.usi.edu/registrar.

Under special circumstances, students may petition for an incomplete grade. However, it is up to the

course instructor to decide if an incomplete will be granted. Students receiving an incomplete grade

will need to complete all course requirements by the agreed deadline to avoid an “F” grade.

Technical Support

IT Help Desk Support

Since your professors are not trained as technology experts, they will not be able to assist

you with your technical needs. Please contact the Help Desk at (812) 465-1080 or send an

email to it@usi.edu for technical support. To learn more about the USI helpdesk, please visit

http://www.usi.edu/distance/students/current/help-desk

o Blackboard Support

If you would like to speak to a support technician, you can call (812) 465-1080 during

normal USI business hours (8am-4:30pm, Monday-Friday). Click on the following link

for more FAQ about Blackboard http://www.usi.edu/it/blackboard-online-help/faq-

for-students.

Distance Learning Office Support

o VoiceThread Support

For issues involving VoiceThread, please contact the department of Distance Learning at

(812) 228-5124 or send an email to DLHelp@usi.edu. The following link will direct you

to tutorials on how to use VoiceThread https://docs.voicethread.com/web-

application/browse/publishing-your-own-voicethread/.

o Web Meeting Support (e.g. Zoom, Blackboard Collaborate, etc.)

For issues involving web meeting setup/host/participation, please contact the

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Department of Distance Learning at (812) 228-5124 or send an email to

DLHelp@usi.edu .

o MindTap Support

MindTap is a learning system provided in conjunction with your textbook publisher.

Support may be accessed by clicking the link in the “MindTap” area of the course or by

calling 800-990-8211.

Privacy Policies & Accessibility Statements

For detailed information about the privacy policies and accessibility statements of the course

technologies, please visit https://www.usi.edu/distance/students/current/support .

Academic Support Services

The Writing Lab

The Writers' Room serves as a resource for undergraduate writers by providing assistance

from peer writing consultants, a comfortable writing environment, and reference materials.

http://www.usi.edu/university-division/academic-skills/tutoring/writers-room

APA Guidelines

http://usi.libguides.com/citingsources

http://owl.english.purdue.edu/owl/resource/560/01/ http://www.nova.edu/library/dils/

video/format_assignAPA6th/

David L. Rice Library

http://www.usi.edu/library

Consulting, Disability, and ADA Support

http://www.usi.edu/counselingcenter/

Student Grievances

https://www.usi.edu/media/3402299/Grievance-and-Complaints-Procedures.pdf

Student Handbook

All other academic and support services are located within the student handbook. Please

refer to student handbook at https://www.usi.edu/deanofstudents/code for detailed

information regarding advising, registration, financial aid, student and campus life,

counseling, career services, list of student organizations, etc.

I reserve the right to modify this syllabus as necessary after notification of all students and giving

appropriate opportunity to respond to the changes.