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    SURROGATE MARKETING

    Arokia Rexton C

    Deepak. MR

    Introduction and definition

    Marketing is turning out to be a hard nut to crack with an inflow of numerous players for each

    and every product available on the earth. Right from small players to huge corporations depends

    on advertisements to pull customers. So completely staying out of advertisements is out of

    question for any brand. Hence even products like alcohol that are banned from direct

    advertisement have found a way to flash their brand names indirectly on screen. This technique

    has been coined a fancy name called surrogate marketing.

    Surrogate marketing is a techniquewhere companies that manufacture products which are

    banned from direct advertisements, introduce brand extensions with same brand name as thebanned product.The dictionary meaning of the word surrogate is to appoint (another) as areplacementfor oneself. Here the brand extended product acts as a replacementfor the main

    banned product only in the promotions and hence the term. A quick example would be

    McDowells soda as a surrogate for McDowells whisky. The ad comes with a flashy tagline

    The No 1 spirit . The double meaning of the word spirit has been cleverly usedby the

    advertiser here.

    Other examples that are used as surrogate include Kingfisher water and calendars, Bacardi musicCds, royal stag music Cds, Royal Challenge music CDs and golf accessories, Smirnoff apple

    juice, AC black apple juice and Wills fashion week events.

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    How to select the surrogate products

    Brand Extension

    Brand extension plays a crucial role in surrogate marketing. Once the manufacturer is pushed to

    go for surrogate marketing, the next important process is choosing the medium (product/service)

    through which they are going to advertise the banned product.Brand extensioncomes into the

    play at this juncture. The banned product brand would be extended to another product/service

    which has no legal issues in being advertised. The newly extended product/service is technically

    called asspinoffs or surrogates.

    Companies generally pick up complementary products that are used along the main product as

    surrogate products. This is done in order to set the same mood in the consumers mind as the

    parent brand would do (brand association). Care should be taken that the surrogates should

    comply in line with the parent brands image, awareness, attitude and relationship with the

    consumers.

    A list of products/service banned from being advertised, attributes connected with them and

    some possible extensions are given in the table below:

    Product Related Attributes

    Possible Product Extensions

    (Includes the products/services

    which can be used as surrogate

    products)

    Beer/liquor

    Fun, relaxation, excitement Sponsoring Comedy shows ,

    sports programs

    Friends, Opposite sex friends, missed out friends Messaging apps like watsapp,

    we chat etcDim lights (bar effect) Restaurants

    Dance, sing, shout, hoot, DJ, Dance floor Sponsored parties, Singing and

    dancing events, music CDs

    Exotic ambience Restaurants

    Exotic glass ware, curvy bottles Glass wares like beer mug, wine

    glass, bowls etc , bottle opener

    Side dishes Snacks

    Foam, cock tails, raw shots Carbonated beverages, water,

    soda

    Low temperature Ice cubes*

    Thrill ,Riding vehicles, Adventure sports accessories

    Cigarette Lighters, ash trays

    Cigarette

    Smoke Mens deodorant

    Lighting Lighters, candles, lightings,

    match boxes

    Sharing a cigarette with friend Messaging apps like watsapp,

    we chat etc

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    Style Apparel

    Put off Ash trays, shoes

    Tobacco Chew Candies, mint, pan

    Spit Bubble gum

    Infant Formula

    Babies Children adaptation centers,

    Baby-sitting centersInnocence, tenderness Nipples and other baby products

    Purity, healthy Milk, cradle, other toddler

    products

    Sexual

    Services/ Porn

    Fun, youthfulness Sexy model reviews, wallpapers

    etc

    Relaxation Bed, pillow, mattress, spa,

    Ayurvedic massage CDs and

    books

    Safety Condoms, contraceptive pills,

    sexual wellness products

    Aroma Deodorants, room freshener,mouth freshener

    Sweat, tired, longer time Energy drinks

    Love, bonding Sex advice programs

    Privacy Personal diaries

    *ice cube, which is a commodity now, can be tried to be branded. Branded ice cubes can be sold at bars

    and pubs and they could take their POD as purity, flavors (eg: lime, mint, sweet etc) etc.

    India Vs other parts of the world

    Promotions of cigarettes are banned in most of the countries (186) and hence only surrogate

    marketing such as event sponsors is done by them. As far as alcohol is concerned countries like

    Philadelphia, Turkey and Russia, alcohols advertisements have been totally banned as in India

    and hence the usual surrogate marketing by brand extension is used for promotions. But in

    countries like US alcohol advertising is allowed on TV programs where more than 70% of the

    audience is adults. Here though actual surrogate marketing is not used a milder version of it is

    used, as there are several restrictions on the content that can be shown on alcohol ads.

    Advertising based on the strength of alcohol content or the after-effects is not allowed. This

    means that they cannot advertise based on important features (i.e alcohol strength) and benefits

    (highness) but only on values. Value based advertising always involves a mild dose of surrogacyto bring in the in-direct effect. Hence in most of the beer ads some kind of surrogate like crazy

    dances or dialogues are used as the theme. Egs WASSUP commercial by Budweiser.

    [WASSUP commercial by Budweiser--Youtube]

    http://www.youtube.com/watch?v=UDTZCgsZGeA

    http://www.youtube.com/watch?v=UDTZCgsZGeAhttp://www.youtube.com/watch?v=UDTZCgsZGeA
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    Effectiveness of surrogate marketingThe main purpose of using a surrogate product while promoting banned substances is that the young

    people and the non-intended audience should not be influenced by these promotions. To check the

    effectiveness of the surrogate ads a market survey was conducted to a sample of 90 people (drinkers

    and non-drinkers). As a part of the survey the people were asked to view McDowellsplatinum soda ad

    and comment on what product they recalled after viewing the ad. 95% of the sample who had

    consumed alcohol recalled whisky after viewing the ad. 100% of the sample who were non-drinkers

    recalled the actual product being showing on screen (i.e soda). The above results show that surrogate

    marketing plays a highly effective role.

    [McDowells No 1 Platinum soda-Youtube ad]

    http://ww.youtube.com/watch?v=NzI-TQV3PJo

    Future -Merging into social mediaSocial media has become the buzz word these days. With millions of consumers shifting to interactive

    channels like YouTube, Facebook, twitter etc, the promoters of various brands including liquor and

    tobacco products are following suite. The shift from traditional (TV, radio, print) to social media looks

    like a great advantage for surrogate marketers. The main purpose of banning products from promotions

    is that young people and the non-intended must not be influencedby the promotion. Social media

    helps in the above objective by restricting content that can be viewed, by age and category. The

    Facebook page of Bacardi, India does not open unless the age of the Fb account holder is more than 25,

    thereby satisfying the first objective. The alcohol brand pages ads appear on targeted audiences Fb

    profile (who are already using alcohol), thereby satisfying second objective of intended audience. This

    target audience information is collected by Fb algorithms that navigate through user profiles, user

    check-ins, groups joined etc. As the content in social media is highly targeted as mentioned above, the

    Facebook pages of various alcoholic brands show explicit content without using surrogate or

    replacement. Slowly but steadily restrictions are coming up as to what can be shown on social media

    and hence brands like kingfisher fill their Facebook pages with surrogate content such as kingfisher fest,

    music shows, event etc.

    Is surrogate marketing ethicalOne important question any marketer should ask himself before deciding on a marketing strategy is that

    Is it ethical? Ethical issues have been making the job tough for the marketers in the recent past than in

    the early 19th

    century. The reason behind this was that there were no proper standards for ethics

    devised and followed throughout the globe. It varies between different time periods, social groups and

    even worse, there are different opinions within the groups themselves. Recent researches have proved

    that marketers and the customers have different view towards ethics.

    http://www.youtube.com/watch?v=NzI-TQV3PJohttp://www.youtube.com/watch?v=NzI-TQV3PJohttp://www.youtube.com/watch?v=NzI-TQV3PJo
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