support role
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7/23/2019 Support Role
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We are looking for the following expertise/skill set in the individual:
Over 4 years of experience in IT Industry in which 3+ years on
I! We"#phere/$oss %d&inistration '(x/)(x* TT, #erver* I! We"#phere !- '(x/)(x running on
%I. Windows platfor&s
0xpertise in installation* configuration and &aintenance of I! We"#phere '(x/)(x $oss 1
application server 2%ctive/%ctive luster* TT, We" #ervers and expert at installing and
configuring I! !- server 2%ctive/%ctive luster
Well versed in deploying applications in $%5* 0%5 and W%5 for&ats on We"#phere/$"oss cluster
servers* configuring $6 and !- resources We"#phere/ $"oss expertise 7 #hould know the installation trou"le shooting for lustered
environ&ent(
onfiguring of rowser and &aintenance in we" sphere 8 #hould "e good at trou"leshooting
2Online ,erfor&ance fine8tuning and identifying the root cause for any online perfor&ance issues
0xperienced in applying patches* 9ix packs* u&ulative 9ix packs for all versions of We"#phere*
$oss server and !- #erver
ands on experience in %I. shell scripts to auto&ate ad&inistrative and &onitoring tasks
9a&iliar with Oracle ;g / Oracle g installation* setup* ad&inistration perfor&ance tuning(
ing data"ase o"?ects for effective space &anage&ent(
o #hould "e a"le to analyse and identify the root cause related to perfor&ance(
#hould configure A(profileB in T=4 user setup with Oracle data"ase connection settings(
9a&iliar with export/i&port co&&ands for oracle "ackup restore process(
Should run & support COB activities of T24. Capable of Supporting Issues like
performance locking corruption Tape restoration etc. T=4 interfaces setup using T server(
#hould "e fa&iliar with T=4 cleanup data archival for i&portant ta"les and log files
#hould "e fa&iliar with $"ase/T%9 installation configuration
0xtensive experience in all phases of ,ro?ect cycle with e&phasis in I&ple&entation* 6eploy&ent
and #upport
9a&iliarity and experience with various procedures and policies reCuired for escalation and outage
resolution with #trong docu&entation skills(
onsistently &eet &etric goals 2#D%Es and target dates with a high level of custo&er satisfaction
One of the &a?or reCuire&ent to 6evelop #O,2#tandard Operating ,rocedures !anuals to
transfer knowledge
Food to have Cualification:
0xperience in supporting 9inacle e8anking %pplication
0xperience in !icrosoft II# other we" technologies
0xperience in supporting $ava "ased application with "asic progra&ing knowledge