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Supply chain management in AM General (Hummer)

AM General, LLC engages in the design, engineering, and production of military and special

purpose vehicles. It provides vehicles and components, including high mobility multi-purpose

wheeled vehicles and parts and logistics, such as service parts logistics operations, integrated

logistics support, supply chain management, and system technical support. AM General, LLC

was formerly known as AM General Corporation. The company was founded in 1971 and is

headquartered in South Bend, Indiana. AM General, LLC is a prior subsidiary of LTV Corp.

Mission & Vision of AM General

Supply Chain Management provides purchasing and business expertise in support of AM

General strategic objectives and in accordance with our policies and procedures. We solicit, train

and develop ethical acquisition professionals who are committed to continuous improvement,

customer satisfaction and mutually beneficial relationships. In doing this we contribute to our

success by identifying, selecting and developing business relationships that provide products and

services at the lowest total cost.

SPLO: Service Parts Logistics Operations

AM Generals warehouse supports an inventory of over 30,000 part numbers and an on-hand

inventory of over 15,000 parts. their dedicated facilities include an administrative center for

order processing and a 300,000-square-foot warehouse. Parts can be ordered through our AM

General catalogue or a quote can be obtained online.

An IMPAC credit card can also be used for orders. To order parts for the Middle East and Africa,

contact Optimum Vehicle Logistics. Our full-time Customer Service Department is designed to

respond quickly to customer needs. The friendly, courteous staff stands ready with the help

needed to fill your order immediately, usually within 24 hours. Technicians and instructors are

also available to answer HMMWV technical and parts-related questions. Our Field Service

Representatives (FSR) are the customer's direct link to AM General. They provide up-to-date

technical expertise and hands-on training to customers all over the world. These FSRs have years

of service at AM General, and many have active military automotive maintenance and training

experience.

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AM General's training program helps improve vehicle performance and extends the vehicle's

service life. Plus, it helps customers know and operate our vehicles to their fullest potential. Most

training is conducted at our training facility in South Bend, however we also provide training at

customer locations around the world.

LS: Integrated Logistics Support

Integrated Logistics Support (ILS) is generally considered to be the disciplined procurement and

management of those "logistics elements" (e.g., Manpower & Personnel, Maintenance, Training,

Supply, Transportation, Computer Support, Tools and Test Equipment) that impact the planning,

funding and support for a particular system or sub-system throughout its total life cycle.

ILS products that are normally required for this complex series of activities range from Level of

Repair Analysis (LORA) to technical publications; from repair parts provision to packaging

solutions; from development of intrusive diagnostics to the conduct of Logistics Demonstrations.

In short, AM General's ILS team has established itself as an industry leader in this field because

we stand behind the quality of our ILS products. We absolutely insist upon the accuracy,

responsiveness and cost efficient manner in which they are produced and provided to our

customers. We recognize that good ILS planning and execution is essential for a newly fielded

system to meet its intended performance requirements, to be developed at a reasonable price and

to be fully supported from start to finish.

Recently AM General was awarded a contract supporting the development and deployment of

the Improved Ribbon Bridge (IRB). Mobility requirements identified prior to the start of

"Operation Iraqi Freedom" required us to accelerate our support for fielding this critical system.

The ILS team surged to meet this challenge... nine months ahead of schedule

AM General's ILS team is located minutes away from Detroit Metropolitan Airport and in close

proximity to all major expressways. It is housed in a modern 160,000-sq.-ft. secure facility andincludes a full prototype build and validation/verification area, custom fabrication area, test lab

with engine/vehicle dynamometer, electrical development lab, a secured, certified inspection

area and a bonded, gated holding area. From prototype build to verification and data collection to

the customer's output requirements, AM General's ILS team has the experience, technical

expertise and dedication to quality to fulfill every customer's exacting requirements.