walmart.com supplier packaging and labeling manual · supplier packaging and labeling manual. ......

1 Update September 2009

Walmart.com

Supplier Packaging and

Labeling Manual


1. Introduction……………………………………………………………………… 3

2. General Statements……………………………………………………………… 3

3. Package Testing…………………………………………………………………. 4

4. Environmental Sustainability…………………………………………………….5

4.1. Principles…………………………………………………………………5

4.2. Materials List……………………………………………………………. 6

5. General Packaging Requirements………………………………………………..7

5.1. Corrugated (paper fiber board) Specifications for all Shipments…....….. 7

5.2. Additional Standards for Shipments to WM.com Fulfillment Centers...... 7

6. Hardlines Specific Packaging Requirements……………………………………. 9

6.1. Tabletops (Dishware)……………………………………………………. 9

6.2. Furniture incl. Baby and Outdoor Furniture…………………………….. 9

6.3. Large Electronics (Computers, TV‘s and Monitors)……………………. 10

7. Softlines Specific Packaging Requirements…………………………………….. 11

7.1. General Requirements……………………………………………………11

7.2. Apparel Packaging Requirements……………………………………….. 11

7.3. Blankets, Comforters and Pillows………………………………………..12

7.4. Rugs/Mats and Mattresses………………………………………………. 13

8. UPC and Labeling Requirements………………………………………………... 13

8.1. UPC Requirements……………………………………………………….13

8.2. UPC Label Placement …………………………………………………... 13

8.3. UPC Sizing Standards…………………………………………………… 14

8.4. Carton Marking Requirements…………………………………………...15

8.5. Shipping Label Requirements…………………………………………… 17

8.6. SCC-14 Interleaved 2 of 5 Bar Code……………………………………..19

8.7. Apparel specific UPC and Labeling Requirements……………………... 22

8.8. Shipping Label Placement………………………………………………..22

9. Proper Pallet Loading Pattern…………………………………………………….23

10. Schedule of Re-work Fees……………………………………………………....24

11. Contacts……………………………………………………………………..…..25

12. Glossary of Terms ………………………………………….………………... 25


1. Introduction

Founded in January 2000, Walmart.com is a wholly owned subsidiary of Wal-Mart

Stores, Inc. Where Walmart has made a science of supply chain technology and

efficiency, Walmart.com seeks to replicate that success in the realm of Internet commerce

and fulfillment. Traditionally, products were transported from manufacturer or vendor to

distribution center and to retail center via truckload and less-than-truckload carriers.

Walmart.com‘s direct-to-consumer channel requires Walmart.com suppliers and our

Drop-Ship Vendors (DSV) to ship individual units, often in the small parcel environment.

Therefore, the packaging requirements of our direct-to-consumer channel are more

vigorous, with both internal and external packaging enhancements often necessary.

This manual is designed to assist you in successfully packaging for the direct-to-

consumer channel.

2. General Statements

√ Package design and material selection are the responsibility of the supplier.

√ Packaging methods must conform to the minimum standards contained in this

document.

√ Any individual selling unit must be packed in a way that the packaging will withstand

the rigors of direct-to-consumer transportation.

√ Any deviation from the guidelines contained in this manual must be communicated in

detail to the appropriate Merchant and Merchandise Logistics Manager (MLM) and

written approval must be obtained before implementation.

√ A sample shipment may be required to test and prove that the packaging withstands

delivery conditions and to allow Walmart.com to review the packaging.


3. Package Testing

Walmart.com may require that products pass an ISTA (International Safe Transit

Association) transit test in their own packaging to ensure that products will withstand the

rigors of small parcel or LTL transportation and arrive to the Walmart.com customer in

perfect condition. We therefore recommend that all of our suppliers have their product

proactively transit tested.

The ISTA 3A test procedure is a general simulation test for individual packaged products

shipped through a parcel delivery system and covers products weighing 150 lbs. (68 kg)

or less when prepared for shipment. For testing of products weighing more than 150 lbs.,

the ISTA 2B test is required.

Though it is the supplier‘s responsibility that the product be tested at a 3rd

party,

independent ISTA Certified Laboratory, we have negotiated discounted rates with two

test labs that are available to our suppliers. Please contact [email protected] for transit

test information.

As to the definition of damage to products in their packaging, Walmart.com does not

allow ANY damages, i.e. broken parts, scratched or dented surfaces. The level of package

degradation should be kept to a minimum. Though we understand that package

degradation is unavoidable, the objective is to present the customer with an intact

package that does not show any major rips or tears in the corrugate.

For more information on transit test procedures, test labs and rates, please contact your

Merchandise Logistics Manager at [email protected].

For general information around transit testing, please visit the International Safe Transit

Association website: http://www.ista.org/


4. Environmental Sustainability

As Wal-Mart, Walmart.com and Sam’s Club continue to focus on being more

environmentally sustainable we need to focus on packaging that is good for the

environment and good for business.

Product and package quality does not need to be compromised in order to deliver a

environmentally sustainable package.

4.1. Principles

Use the following principles to achieve a better package design in order to achieve best

results for Walmart.com customers and the Environment.

Reduce Packaging

� “Right-Size” packages and optimize material strength.

� Design package appropriately for contents, merchandise requirements and

transportation needs.

Reuse Packaging � Pallets - Use of Pooled Pallets ex. CHEP, IFCO, iGPS, PECO etc. (all pallets must

meet or exceed GMA Grade A specifications)

� RPC - Reusable Plastic Containers

Renew(able) Packaging � Use materials made of renewable resources.

� Select materials that are biodegradable or compostable.

Recycle(able) Packaging � Use materials made of highest recycled content possible without compromising

quality.

� Use Post Consumer Recycled Material (PCR) where appropriate.

� Components should be chosen based on recycle-ability post use.

� Build packaging out of single material components for easy sorting and recycling.


4.2. Materials List

This page contains a list of preferred materials and material compositions for use in

packaging design at Walmart, Walmart.com and Sam’s Club. This list is not all

encompassing or exclusive.

Wood / Paper Fiber

Preferred Materials:

√ Highest recycled content without compromising required strength and quality.

√ Virgin-wood fibers certified by an independent, third-party sustainable forestry

organization.

√ Corrugated constructed with wax replacements materials.

Less Desirable Materials:

√ No ancient forest fibers.

√ No heavy metals or other toxins.

√ Reduce the usage of hazardous chlorine compounds.

√ Do Not Use Wax Impregnated Medium, Curtain Coated Corrugated, Cascade Boxes

Plastics

Preferred Materials:

√ High-Density Polyethylene (HDPE)

√ Low-Density Polyethylene (LDPE)

√ Plyethylene Teraphthalate (PET)

√ Recycled Polyethylene Teraphthalate (RPET)

√ Ethylene Vinyl Acette (EVA)

√ Polypropylene (PP)

√ Polylactic Acid (PLA)

Less Desirable Materials:

√ Polyvinyl Chloride (PVC)

√ Polyurethanes (PU)

√ Polystyrene (PS)

√ Acylonitrile Butadiene Styrene (ABS)

√ Polycarbonates (PC)

√ Acrylic


5. General Packaging Requirements

To help ensure that your packages get to both Walmart.com Fulfillment Centers and our

customers in good condition, Walmart.com has developed the following Corrugated

(paper fiber board) Specifications to help you maximize your product packing process

and minimize damages. The corrugated box you choose must be able to withstand the

shipping cycle and still retain its protective qualities.

5.1. Corrugated (paper fiber board) Specifications for all Shipments

√ Reused corrugated material is not accepted. Recycled corrugated material is

acceptable.

√ Both single-wall and double-wall corrugated containers are acceptable as long as the

strength requirements defined in the tables provided on page 8 are met.

√ It is recommended that domestically-produced cartons have a box maker‘s certificate

(BMC) stamp on the bottom flap of the carton. Please see page 8 for BMC example.

√ Corrugated packaging shall be of adequate strength to support multiple stacking of

pallet loads.

√ A Bursting Test Strength appropriate for the product weight (see table on page 8)

with a minimum rating of 200 lbs per square inch is strongly recommended

(displayed on the BMC stamp for domestically-produced cartons).

√ All cartons must have an equal product weight distribution.

√ All carton and packaging surfaces must be flat and strong enough to support the

package weight without distortion, deflection or bending.

√ Cartons must be sealed with 3“ wide polytape with a minimum thickness of 1.5 mil.

√ Display of the vendor name on the tape is recommended to prevent pilferage.

√ It is suggested that exterior strapping of any kind be avoided as it is often used as a

handle and causes tearing of the corrugate.

√ Cartons may be shrink-wrapped as long as the mil is thick enough to hold up to

normal Distribution Center (DC) processing (80-gauge, 15-inch).

√ Please do not put labels on the shrink wrap. Secure all labels on the inside of the

shrink wrap.

√ Generally, cartons shall not include handles or openings. In the event that the

Walmart.com buyer approves such features, the opening must be strong enough to be

used as a handle or clearly marked with “Do Not Use As Handle”.

√ No product should be packed in an open-face or display box.

5.2. Additional Standards for Shipments to Walmart.com Fulfillment Centers All products shipped to a Walmart.com Fulfillment Center must arrive in a warehouse

pack carton (master carton) capable of withstanding the rigors of inbound transportation

and conveyance as an individual unit. In the event of product designated as “ship-alone”

or “ship-as-is”, the warehouse pack carton must be capable of serving as the outbound

carton material when shipped to the customer.

Supplier pack carton dimensions & weight as well as individual shipping dimensions &

weight of the sell-unit must be submitted to the Walmart.com buyer prior to initial

shipment to a Walmart.com Fulfillment Center.


We strongly recommend the following Box Strength Guidelines for single-wall and

double-wall corrugated boxes to help ensure sufficient protection for your shipments:

Max. Weight of Box &

Contents (lbs)

Min. Burst Strength

(lbs. per sq. in.)

Min. Edge Crush

Strength (lbs. Per in. width)

Size Limit (inches) (length + width +

depth)

Single-wall Corrugated Box

0 – 20 200 32 75

21 – 35 200 40 75

36 – 50 250 44 85

51 – 65 275 55 95

66 – 80 350 N/A 105

Max. Weight of Box &

Contents (lbs)

Min. Burst Strength

(lbs. per sq. in.)

Min. Edge Crush

Strength (lbs. Per in. width)

Size Limit (inches) (length + width +

depth)

Double-wall Corrugated Box

0 – 80 200 42 85

81 – 100 275 48 95

101 – 120 350 51 105

121 – 140 400 61 110

141 – 160 500 71 115

161 – 180 600 82 120

Gross Weight Limit:

Specifies the maximum weight the

completely packaged box can contain. This

weight limit is published and recognized by

the national motor freight industry, and is

tailored to full truckload and less-than-

truckload carriers.


6. Hardlines Specific Packaging Requirements

Certain product types require additional packaging standards to ensure a damage-free

transit. The following section details product specific guidelines.

6.1. Tabletop (Dishware)

√ Handling warnings such as “No Clamp”, “Handle With Care”, “Fragile”, and stacking

limits shall be printed on the carton.

√ Arrows indicating stacking and handling directions.

√ The unit box containing the individual dishware should be constructed with a burst

strength that allows a five foot stack height in the warehouse.

√ Individual components of the dishware must be packed in a manner to prevent

movement during transit.

√ Corrugated material, bubble wrap or other protective material should be used as

“separators” to ensure individual pieces do not rub or make contact against each

other.

√ Cups must be positioned in such way that the handle is adequately protected against

breakage.

6.2. Furniture incl. Baby and Outdoor Furniture

√ Arrows indicating stacking and handling directions shall be printed on the carton.

√ Handling Warning such as “Team Lift” shall be printed on the carton.

√ If the product is packed in multiple cartons, each carton must indicate “Carton 1 of

2”, “Carton 2 of 2” and so forth.

√ Interior carton must be reinforced with additional corrugate or foamed Polyethylene.

√ The carton should be constructed with a burst strength that allows a five foot stack

height in the warehouse.

√ Poly-ethane foam sheeting shall be used to blanket the individual components and

protect the finish.

√ Poly-ethane foam sheeting must be a minimum 1/16“ thick.

√ To avoid heavy abrasion of the carton edges we strongly recommend applying edge

protectors to the carton (as shown in pictures A and B below)

√ Items such as glass top tables need special protection. Foam or extra corrugate sheets

must be added to prevent any damage.

Picture A Picture B


6.3. Large Electronics (Computers, TV‘s and Monitors)

Due to their very fragile nature, large Electronics such as Computers, TV‘s and Monitors

require special packaging to ensure safe transit through the Ground network.

√ We strongly recommend to double-box all large Electronics by placing the

manufacturer‘s box in another, slightly larger carton.

√ Place a paperboard frame inside the outer carton to suspend the manufacturer‘s box in

the middle of the outer carton (as shown in picture C)

√ Inside the manufacturer‘s carton we suggest using customized molds to secure the

product (as shown in pictures D and E). Rather than using Styrofoam for the

customized molds we recommend “foamed plastic” (also shown in pictures D and E)

√ The entire item should be wrapped in either thick poly-ethane sheets or bubble wrap.

√ Additional protection such as foam sheets is required for Monitors and TV screens.

√ Arrows indicating stacking and handling directions shall be printed on the carton.

Picture C

Picture D Picture E


7. Softlines Specific Packaging Requirements

The following section outlines Softlines specific Packaging Requirements. Please make

sure to follow these requirements carefully.

7.1. General Requirements

• All merchandise (excluding shoes) must be pre-folded.

• No hangers, pins or paper should be used.

• All merchandise (excluding shoes) requires hang tags.

• Merchandise must be packed as one size/one color per carton. Assorted cartons can

NOT be received and may result in a chargeback.

• Full carton weight must be less than or equal to 70 lbs. V Supplier Pack carton

dimensions should be less than or equal 29.75“x15.75“x11.75“.

• Warehouse Pack carton (Master Carton) dimensions should be less than or equal

30“x26“x26“.

• Cartons should be palletized on standard 48“x40“ pallets if quantities permit.

• Like UPC‘s should be grouped together on LTL shipments. The Bill of Lading should

indicate “Do NOT break down“ on LTL shipments.

• Carton pack quantities must be the same for all cartons shipped of each UPC and

should be as specified by the Merchant in the commitment sheet.

• Subclass for all Walmart.com items is 00

7.2. Apparel Packaging Requirements:

o All Merchandise excluding shoes must be bagged as individual selling units in sealed,

clear polybags. Polybag Packs will always be ONE. Do not put more than one selling

unit in a single polybag.

o Shoes - each pair must be placed in both a shoe box AND an outer carton.

o Polybags or shoe box and outer carton must contain a UPC barcode label on the

exterior of the polybag or shoe box and outer carton.

o The front of the polybag should be plain with a UPC sticker at the bottom right (see

Inner Packaging Example on the following page).

o The below bilingual warning should be printed on the backside of the polybag in

black letters:

THIS BAG IS NOT A TOY WARNING: To avoid danger of suffocation, keep

away from babies and children, do not use in cribs, beds, carriages,

or playpens.

ESTA BOLSA NO ES UN JUGUETE ADVISO: Para peligro de asfixia,

mantener fuera del alcance de los ninos y de los babes.

No usar en cunas, camas, carreolas o corrales.

o No WPM or WPMC wording on the hang tag.

o The total length and width of the polybag determines the font size for the warning.


Apparel - Inner Packaging Example

7.3. Blankets, Comforters and Pillows

√ All blankets, comforters or pillows must be individually polybagged.

√ The front of the polybag should be plain with a UPC sticker at the bottom right.

√ The below bilingual warning should be printed on the backside of the polybag in

black letters:

THIS BAG IS NOT A TOY

WARNING: To avoid danger of suffocation, keep away from babies and children,

do not use in cribs, beds, carriages,or playpens.

ESTA BOLS NO ES UN JUGUETE

ADVISO: Para peligro de asfixia, mantener fuera del alcance de los ninos y de los

babes. No usar en cunas, camas, carreolas o corrales.

All Comforters must be polybagged and cartonized. Please make sure the carton is

appropriately sized. The carton should not warp or lose its shape.


7.4. Rugs/Mats and Mattresses

� Rugs and Mats need to be rolled and bagged as individual selling units.

� The polybag should be at least 3 mil. thick, be completely sealed and include a UPC

label on the outside of the polybag..

� White or clear polybags are acceptable.

8. UPC and Labeling Requirements

The following section outlines Walmart.com specific UPC and Labeling requirements. If

you have any questions regarding the Walmart.com Labeling requirements please contact

[email protected].

8.1. UPC Requirements

For Walmart.com orders, it is required to place a UPC label on all shipping cases. Failure

to place a UPC label could result in re-labeling by the Walmart.com Fulfillment Center

and charge backs to the Supplier. For Walmart.com assortments please place the UPC

label of the parent assortment on the shipping case (not the individual item UPC‘s).

For further information please refer to Retail Link/Site Map/Wal-Mart Supplier

Information Manuals/UPC Requirements

8.2. UPC Label Placement

• Apply the UPC label to the longest side of the shipping case.

• For direct Imports, please place the UPC label on the same side as the shipping case

barcode label.

• DO NOT place any labels on the bottom of the shipping case.


8.3. UPC Sizing Standards

Please follow the following standards for maximum and minimum sizes for the actual

UPC barcode on the label. UPC sizes are specified as —magnifications“, which refer to

the size of the actual barcode and NOT the label size. We have no specified size for the

label.

The largest acceptable barcode size is the 200% magnification (please see picture below),

which is 76.2 mm wide (3“) and 50.8 mm high (2“). The minimum size is 80%

magnification, which is 30.48 mm wide (1 3/16“) and 15.86 mm high (5/8“).

For more information about UPC Standards please refer the Retail Link/Site Map/ Wal-

Mart Supplier Information Manuals/UPC Requirements.


8.4. Carton Marking Requirements

Because of the variety of Warehouse Management Systems utilized by Walmart and 3rd

Party Warehouse services for receiving Walmart.com freight, Suppliers are required to

have the following carton marking information on all standard shipping cartons:

• Product Identification Information

• Shipping Label

• UPC (clearly identifiable)

• SCC-14 Bar Code (required for shipping into all Walmart Distribution Centers)

Standard shipping cartons are full cases containing one or more retail selling units

(“eaches”). Non-standard applies to pre-assembled displays, non conveyable

merchandise and specially packaged merchandise.

Product Identification Information

All cartons must be printed with the following human readable information:

• Vendor Stock Number • Product Description

• Sell by Date (if applicable) • Temperature control instructions (if applicable)

• Color, Size or Style (if applicable) • Pack (number of selling units in the carton)

• Walmart Item Number if an assortment, shoes or apparel.

• For Walmart private label orders, please also include any other mark required by that

department’s Packaging Tool Kit.

Note: Perishable products must be dated with a pack date or sell-by date. If the pack

date is used as a reference, the supplier must provide guidelines to maintain freshness and

quality. If the item contains a sell-by date on the retail unit, the outside of the carton

should be clearly marked with the sell-by date. If the item is coded, the supplier must

provide instructions on deciphering the code.

Carton marking information may be printed directly on the corrugated carton or printed

on a label and applied to each shipping carton. If stenciling is the only means to mark the

cartons, then a minimum of one quarter inch (1/4”) lettering must be used. Exceptions

would only pertain to bagged products or non-corrugated packaging (i.e. potting

soil, bagged dog food, ladders, etc.) where the information is visible on the bag.


Shipping Label Shipping Label SCC-14 Bar Code SCC-14 Bar Code

Product ID Label

Printed on Carton

UPC UPC

Carton markings should not be confused with Shipping Labels. Carton markings identify

all information that is particular to the supplier while the shipping label identifies

information that is particular to Wal-Mart such as where the box is being shipped, PO #,

Item #, etc. It is permissible to print all the carton markings on the shipping label.

See Product ID label example above. This label should then be placed on at least one

side of the product.

NOTE: If the stock numbers are very similar and the box size is the same, it is easy for

the DC to misapply the freight to the wrong line on the purchase order. To keep this from

happening, be sure the stock numbers are large enough to be easily read and/or color

code the cases if applicable. If shipping multiple items on the same pallet, load in layers

on the pallet with a slipsheet or similar barrier placed between the items.

Product ID

Label

Enlarged


8.5. Shipping Label Requirements

Suppliers are required to use the below standard shipping label format for domestic

shipments. Walmart does not provide a template for this label. It is the supplier’s

responsibility to create the label in the format seen on page 18. Shipping labels should

not have shine or glare as it can affect the scan of the bar code. Shipping labels are

recommended to be 4X6 inches when including the bar code information, but can vary

with different size boxes as needed. The standard shipping label must contain the

following:

• “Ship From” Address — Suppliers address, city, state, zip code

• “Ship To” Address — Wal-Mart DC address, city, state, zip code including expanded

GLN address

• Postal Bar Code — (optional)

• Carrier Name- (Optional if shipping collect)

• Pro Number — (Optional if shipping collect)

• Bill of Lading Number — (Optional if shipping collect)

• Facility / Location— 5 digits (DC #)

• Purchase Order Type — 4 digits (TYPE)

• Department Number — 5 digits (DEPT)

• Purchase Order Number — 10 digits (ORDER #)

• Wal-Mart Item Number- (WMIT #)

• 14-Digit Shipping Container Code (SCC) Bar Code (if shipping through a Wal-Mart

DC)

• 12-Digit item UPC


Label Placement

Place your shipping labels on the top left corner of the case. See example on page 14.

This should be on the long side of the box with the bottom of the case laying flat. If your

case does not allow for this placement, place the label on the top of the case, making sure

the label does not straddle any seams, could be damaged by tape, or obscured in any other

manner.

Shipping Label Examples

Example shipping label “A” Example shipping label “B”

Example Shipping Label B includes

SCC-14 Barcode required for all

Vendor Packs Shipped into Walmart

Distribution Centers.

Order# is the Purchase Order #

For additional direct Import label requirements please refer to Retail Link/Site

Map/Global Procurement Information/Shipping Case Requirements for Direct Imports to

WMT PR & WMT US


8.6 SCC-14 Interleaved 2 of 5 Bar Code

Walmart requires an SCC-14 bar code on all vendor pack cases with multiple selling

units when shipped to a Walmart Regional Distribution Centers

NOTE: Single packed items with one selling unit, with one UPC, do not require a SCC-

14 Bar Code. The item UPC should be put on the cartons or visible on the item when it is

received. If you use a removable UPC or tear off UPC label it must be applied so it can

withstand the conditions of the warehouse receiving systems so it does not come off.

Applying it on multiple sides is highly recommended.

The SCC-14 interleaved 2 of 5 bar code is not required to be provided to Wal-Mart

before it is received in the distribution center. Each individual DC catalogs the bar code

information into their system when they receive the merchandise upon first receipt. The

bar code is recommended to be .75” in height and 3” long.

Interleaved 2 of 5 is a numbers only bar code. The high density code is 14 characters in

length with the final digit as a check digit. The “interleaved” part of the name comes

from the fact that a digit is encoded in the bars and the next digit is encoded in the spaces.

The encoded digits are “interleaved” together. More information regarding the SCC-14

Interleaved 2 of 5 bar code and bar code generating software can be found through

internet search engines.

SCC-14 Carton Bar Code Location

The shipping container bar code location must be located right of center on the longest

side of the shipping carton. The bottom of the bars must be no less than 1.25 inches

above the container's natural bottom and no more than 3.0 inches above the containers

natural bottom. The outer edge of the right quiet zone must be no closer than 0.75 inches

to the right edge of the vertical face. It is important to maintain these locations to prevent

damage of the bar code due to "edge crush".


Creating the SHIPPING CONTAINER BAR CODE SCC-14 (I 2 OF 5)

It is the supplier’s responsibility to create the SCC-14 bar code. Walmart does not

provide the tools or software necessary to create bar codes. The 14-digit bar code

(Interleaved 2 of 5) provides a unique SKU identification number that is cross-referenced

at the DC to a specific Walmart.com item and pack. The SCC-14 is very similar to the

12-digit UPC product code. Both symbols use a unique manufacturer’s number that

identifies the merchandise producer or labeler and a 5-digit item number assigned by the

manufacturer to a specific product. The SCC-14 provides additional pack level

identification for any given carton.

SCC - 14 Character Identification

First Digit - Packaging Indicator

The packaging indicator can be any number from 0 to 8. When the vendor pack contains

a pack of all the same item UPC, use a packing indicator ranging from 1 thru 8. For

example, 1 may represent a pack of 12, 2 may represent a pack of 36, etc. The packaging

indicator must be unique only within the same item UPC. It is not necessary to

maintain the same PI across different items.

When a carton contains more than one selling unit of multiple different UPC’s, use a

packaging indicator of 0 is required. A new item number must be assigned for a standard

assortment. The assigned item number must be unique from any other item in your

category of products. You may use the UPC assigned by Walmart.com for a standard

pack assortment instead of creating a new internal item number. The Walmart standard

pack assortment UPC created by the buyer starts with 004, 400, or some form of a 4000

type.

Second & Third Digits - Number System Character

The number system character is assigned by the Uniform Code Council as the first digit

in each manufacturer’s 6-digit UPC identification number. A zero is always inserted

before the number system character. For example:

• If your selling unit UPC is 0 12345 67890 5 — the NN is 00.

• If your selling unit UPC is 6 12345 67890 7 — the NN is 06.

0 00 12345 67890 5

PI Packaging Indicator

NN

Number System

Character MM

Manufacturer

UPC Number II

Item ID C

Check Digit


Digit’s Four Thru Eight - Manufacturer’s UPC Number

This 5-digit number is always the manufacturer’s UPC identification number. When the

number system character is added, the complete manufacturer’s ID number is six digits

long.

Digit’s Nine Thru Thirteen - Item ID

There are two ways of assigning a item ID:

1. Use the same 5-digit number assigned to the UPC of the item in the carton.

Bonus packs, promotional packs, special displays, and product containers that have

matching UPC item numbers and standard pack replenishment item numbers must be

identified by a unique item number used in conjunction with a PI of 0. On these items, a

unique packaging indicator may be used to differentiate these products.

2. Use a unique 5-digit number for each level of packaging of the same product. A unique

item number must always be used to identify assortments with more than one consumer

package UPC inside the inner carton or shipping container. When the item number is

different than the product inside the shipping container, you must use 0 as the packaging

indicator.

Digit Fourteen – Check Digit

The check digit is based on the data from the other 13 digits and the following formula:

Shipping Container Code 0 0012345 67890 5

1. Starting with the packaging indicator, add all the characters in the odd positions.

0+0+2+4+6+8+0=20

2. Multiply the sum by three.

20x3=60

3. Add all the characters in the even positions.

0+1+3+5+7+9=25

4. Add the product from the second step to the sum of the third step.

60+25=85

5. The check digit will be the number that gives the next highest multiple of 10 when

added

to the sum of step 4.

85+5=90 The check digit is 5.

Use verification equipment to test the shipping container code. Be sure to verify all 14

digits, including the check digit.

Example of creating the SCC-14 (I 2 OF 5)

Below is an easy way to create the SCC-14 bar code from your 12 digit item UPC.

Example- 6 pk of canned corn. 12 digit item UPC – 0 12345 67890 5

1) Drop check digit on item UPC and add a leading zero- 00 12345 67890

2) Establish the PI. Cans of corn in case are all the same. Six pack is the smallest

pack size for this item, so your PI would be 1 00 12345 67890

3) Calculate a new check digit following the steps above. 1 00 12345 67890 2


Additional Information

For more detailed information on shipping container codes, contact the Uniform Code

Council, Inc. in Dayton, Ohio at (513) 435-3870. Request “Application Standard for

Shipping Container Codes”.

8.7. Apparel specific UPC and Labeling Requirements

√ UPC must be at the color/size level and be unique to Walmart.com (the UPC can

NOT be the same as Walmart Stores).

√ Only the Walmart.com unique UPC is required on the hang tag or shoe box. It is ok to

use the same hang tag or shoe box as the Wal-Mart Stores and put a sticker with the

Walmart.com UPC over the Wal-Mart Stores UPC.

√ UPC Barcode labels should show 12 digits upon scanning and writing (including

check digit yet eliminating the first preceding digit). V Recommended size for UPC

sticker is 1“ x 2“.

√ Care labels will be the same as Wal-Mart Stores (the UPC does not need to change on

the care label only)

√ All cartons must be labeled per the Wal-Mart Carton Labeling and Marking

Requirements (see example on page 16)

8.8. Shipping Label Placement

Loose Boxes (Courier Shipments)

Shipping Labels placed on top of the boxes must

be away from any packing tape.

Each carton/pallet must be individually labeled. Labels must be easily located. One

package label must be located in the upper third of the pallet. All labels must be visible

on the perimeter of the pallet, including serial number labels.


9. Proper Pallet Loading

This diagram shows the correct loading pattern. The cartons are protected in transit by the

pallet. The pallet must be 40“ x 48“ with fork access on 40“ face or both. Pallet height

must not exceed 84“.

This diagram shows the incorrect way of loading a pallet. The cartons would be damaged

due to overhang and would require re-work.


10. Schedule of Re-work Fees

All Apparel Merchandise is subject to our Packaging and Labeling Requirements. Any

Merchandise not conforming to our minimum standards will be candidates for a vendor

re-work fee charge back or a Return-To-Vendor (RTV), at the discretion of

Walmart.com.

Vendor re-work fee charge backs will be generated at the Receiving facility for all

violations of packaging and labeling requirements. Re-work fee charge backs will then be

routed to the responsible Merchant for approval. Upon approval, copies will be sent to the

Accounting department for processing. Approved charge backs for re-work fees can be

deducted from the next vendor invoice payment or billed separately, at the discretion of

Walmart.com. Re-work fee charge backs are subject to change without notice. The

current schedule of re-work fees is as follows and provides cost per individual unit:

Re-work Task Cost per unit Comments

UPC Labeling $2.00 If missing

De-Assortment $0.14 sorting, $0.12 parent/child process, $0.10 ticketing, if needed

Includes sorting (by style, color, size), Master (parent)/Assortment (Child) receipt and transfer process, ticketing and re-ticketing. Does not include folding or poly-bagging individual items.

Hanger Removal & Disposal $0.48

Breaking out Assortments (sort) if goods received with multiple Styles, Sizes & Colors in a carton

$0.14

Parent/Child receipt & transfer process

$0.12

Folding (no pins, paper or other items)

$0.62

Poly-bagging, Ticketing/Re-ticketing

$0.82


11. Contacts

For information and inquiries regarding Packaging Guidelines please contact the

Merchandise Logistics Managers at [email protected].

For information and inquiries regarding UPC & other labeling issues, carton marking

requirements and pallet configuration requirements, please contact

[email protected].

12. Glossary of Terms

Burst Strength: The strength of material expressed in pounds per square inch.

Box Manufacturer‘s Certificate (BMC): A statement printed on a domestically-produced

corrugated box guaranteeing that all applicable construction requirements of the carriers

have been observed. This statement is also used for identifying and locating the box

maker.

Corrugated: Paper fiber board

Dunnage: Devices or materials used to hold, secure or protect goods during shipment.

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