supplier capability enhancement initiative
TRANSCRIPT
TQM International
SCEI
Supplier Capability Enhancement Initiative
From President Desk
Mr. Anil Sachdev,
Honorary Secretary-General of Indian Society for Quality (ISQ)
Board Member of Asian Network for Quality (ANQ)
Academician in the prestigious International Academy for Quality (IAQ)
Dear Esteemed Client,
Greetings to all from TQM International… We are driven by our mission of creating and providing world class quality education, training, diagnostic and
counselling services in the field of Quality Management and Business Management. Since our establishment in 1992, our commitment towards Customer
satisfaction help customers create values in their Businesses.
It is always a pride moment for us whenever we cross a significant milestone in the journey of TQMI. We at TQMI for committed to support MSME sector for
improving productivity and quality of their products & services . MSME sector plays an important role in Indian economy, contributing approximately 30% of GDP
and has been serving as largest employer in manufacturing sector
A dedicated division at TQMI, known as “Supplier Capability Enhancement Initiative” [SCEI] has been supporting MSME, both in Auto and Non-auto sectors for that
purpose. Often, these MSMEs are Tier 1/ Tier 2 suppliers of large OEMs. SCEI is not only bridging the gap between Suppliers in MSME sector and Customers (OEMs
or large Tier 1 suppliers) but also providing a platform for sharing, caring, handholding… through commitment on Quality & productivity.
I do express my gratitude for the support provided by all customers and appreciating our dedicated Counsellors without whom our success would not be possible.
This file will help you to understand more about our SCEI model and approach in detail.
Please feel free to contact us for any support you may need.
Warm Regards
Anil Sachdev, President,
TQM International Pvt Ltd.
TQM International
SCEI©
is a supplier focused approach to enhance their
capability for providing superior value by:
– Providing “Defect Free Product”
– Delivering product “On Time In Full Quantity”
– Prevent product failure through “Mistake
Proofing”.
– Higher productivity and lower cost of operations
Purpose
Value Edge Value Creation Capability
OEM must have
value edge over
their
competitors for
market
leadership.
Fact is that large
part of value
creation, in most
of the product,
happens at
suppliers’ place.
Therefore enhancing
suppliers’ capability
becomes inevitable
for market
leadership.
TQM International
Raw Material
Manufacturing
Ware house
management
Child Part
Manufacturing
DistributionAssembly
End User
Customer
👉TQMI Team brings in subject knowledge
& proven industry experience and
provides ‘end to end’ support
SCEI
Performance
Assessment
Capability
Improvement
Agreement on
Standard
Checklist
Preparation
Gemba
Assessment
Deliverables
Problem
solving
Process
Daily Visual
Management
Daily Work
Management
Project
Manual
submission
I
II
Concept
TQM International
Performance Assessment
Agreement on
Standard
Agreement on standard
against which
assessment is done (e.g.
company standard, ISO
9000, TL 9000, IATF
16949, EFQM model of
business excellence,
Deming Prize criteria,
etc.) and
performance goals (e.g.
defect rate < X ppm, on-
time delivery > Y %,
etc.)+
Agreement on scope
Preparation of
Checklist
Focus on:
Adequacy of system
against the standard
(can be done off-site or
on-site-Gemba)
Compliance to the
system and specific
regulation like FDA,
TRAI, IRDA etc. (on-
site)
Effectiveness against
the performance goals
(on-site)
Gemba [On-site]
Assessment
Preferably by a team of 2
Assessors consisting of:
Review of documents
Interaction with the key
persons
Gemba review
Review of performance
trends
Process of internal
review for timely actions
Deliverables:
Report on strengths and
opportunities for
improvement (OFIs)
Assessment score or
grade (if requested by
client)
Recommendation for
actions
Deliverables+ + + Follow Up
(If required by client)
Purpose:
➢ To assess the compliance, effectiveness & efficiency of
the systems and processes as per scope of the assessment
Follow-up (if requested by
the client):
Guidance on corrective
action
Verification of
implementation &
effectiveness of corrective
action:
✓ By submission of the
evidence
✓ By follow-up audit,
especially for weak
(low scoring) suppliers
TQM International
Capability Improvement Model
Good Quality
ProductsQuality Management Process Management
Sustenance
Management
Daily Work
Management
PDCA
DVM
JH
PFMEA
Gemba
3S
ObeyaRoom
PTC
DWM
TQM International
Highlights
Gemba study
0
100
200
300
400
Baseline Target
Target setting Process re-engineering LEAN Data & facts based analysis
RCA - Get to the point of cause Reviews & GovernanceProject War Room
TQM International
Our SCEI Customers
TQM International
Supplier Base locations
TQM International
Sample Results
Electrical Sector Suppliers
Auto Sector Suppliers
Auto Sector Suppliers
Category wise Achievements…
84%
16%
Overall % Achievement
100%
Tube Manufacturers
80%
20%
Forging & Machining
75%
25%
Sheet Metal Manufacturers
80%
20%
Casting & Machining
100%
Springs Manufacturers
Step 1 Step 2 Step 3 Step 4 Step 5 Step 6
Assessment
Analysis Report
to Client
Management
Onsite
Diagnostic Study
by TQMI team
Critical Suppliers
Identification by
Client based on
performance
Project
Identification
and selection
basis PQCD…
Project kick off
and real Journey
begin
Our Process is easy
TQM International
Contact Us
Mr. P A Rajashekar, Sr. Consultant,
+91 83900 35959
Ms. Neeta Bhat,
Head – Business Development
+91 95605 10088
TQM International Pvt Ltd.,
# 709, Vipul Business Park, 7th
Floor, Main Sohn Road, Sector –
48, Gurugram, Haryana. Pin: 122
018
Tel: 0124 4968989
www.tqmi.com
TQMI’s SCEI
Enabling Suppliers To The Next Level…