supplement no. 398 to telephone - pa. p.u.c. no. 26 the

pa_ut-pa_gen_t_no_26THE UNITED
TELEPHONE COMPANY
In Pennsylvania
As shown on Sheets 7, 8, 9, 10 and 11 of
this Telephone Pa. P.U.C. No. 26
Issued: October 5, 2021 Effective: November 1, 2021
By: Darlene N. Terry, Government Affairs Director
100 CenturyLink Drive, Monroe, LA 71203
THIS FILING DELETES THE RESIDENTIAL EMERGENCY LINE SERVICE OPTION.
PA2021-11
The United Telephone Supplement No. 398
Company of Pennsylvania LLC
d/b/a CenturyLink Page 1
This filing deletes the residential Emergency Line Service option.
Table of Contents
PA2021-11
Supplement No. 347 The United Telephone Company of Pennsylvania Original Adoption Notice Page
ADOPTION NOTICE
Effective July 28, 2009, The United Telephone Company of Pennsylvania LLC registered the fictitious
name CenturyLink. Effective October 19, 2009, The United Telephone Company of Pennsylvania d/b/a
Embarq Pennsylvania, began operating under the name CenturyLink. As such, The United Telephone
Company of Pennsylvania LLC d/b/a CenturyLink hereby adopts, ratifies, and makes its own, in every
respect as if the same had been originally filed by it, all schedules, rules, notices, concurrences,
schedule agreements, divisions, authorities or other instruments whatsoever, filed with the Pennsylvania
Public Utility Commission, State of Pennsylvania, by or adopted by The United Telephone Company of
Pennsylvania LLC d/b/a Embarq Pennsylvania between May 18, 2006 and October 18, 2009.
By this notice, The United Telephone Company of Pennsylvania LLC d/b/a CenturyLink also adopts and
ratifies all supplements or amendments to any of the above schedules, etc., which The United Telephone
Company of Pennsylvania LLC d/b/a Embarq Pennsylvania has heretofore filed with said Commission.
Issued: October 14, 2009 Effective: October 19, 2009
Telephone - Pa. P.U.C. No. 26 The United Telephone Supplement No. 385 Company of Pennsylvania Thirty-Fifth Revised Sheet 3 d/b/a CenturyLink Cancels Thirty-Fourth Revised Sheet 3
TABLE OF CONTENTS Governing Schedule Section Sheet 211 Service for Information and Referral Service 11 1 311 Service for Non-Emergency 11 15 511 Service for Travel Information Services 11 23 711 Service for Telecommunications Relay Services (TRS) 11 9 Advance Payments 1 2 Advanced Business Connection (ABC) Service 24 7
(Effective June 1, 2003, Advanced Business Connection (ABC) Service Is no longer available to new customers)
Alternate Call Numbers - Listings 4 3 Application for Service 1 ATM Service 28 1 Auxiliary Listings 4 5B Billed Number Screening 23 3 Blocking "500" and "900" Information Service 23 2 Blocking - Toll Service and Operator Screening 23 4 Business Rates - Application of 1 10 Call Line Identifier 22 25 Cancellation of Order Charge 12 2 (C) Central Office and Other Services 22 1 Centrex II 22 21.3 Change of Responsibility (COR) 19 1 Changes in Class or Grade of Service 12 14 Changes - Miscellaneous 12 10 Channels for Connection of Customer Provided Communication Systems 21 27 Channel Terminal 6/9 3/3 Competitive Services See Tariff Pa. P.U.C. No. 500 1-5 Connection of Customer Provided Equipment 21 1 Rate Sheet 21 30 Construction Charges 3 1 Custom Calling Services 22 1 Customer Provided Equipment (Conn. of) 21 1 Rate Sheet 21 30 Customer Provided Inside Wire 12 5 Customer Referral Program - Residence 22 34 Deposits 1 4 Derived Channel Services 26 1 Direct Inward Dialing (DID) 22 9 Directory Assistance Service See Tariff Pa. P.U.C. No. 500 1 1 Directory Assistance Call Completion (DACC) (See Directory Assistance) See Tariff Pa. P.U.C. No. 500 1 1 Directory Listings (C) See Tariff Pa. P.U.C. No. 500 1 4 (C) Indicates Change
Issued: July 31, 2017 Effective: August 1, 2017
PA 17-01
Company of Pennsylvania, LLC 18th Revised Sheet 3.1 d/b/a CenturyLink Cancels 17th Revised Sheet 3.1
TABLE OF CONTENTS Governing Schedule Section Sheet Discounts 5 1 Dual-Name Listings 4 5A Duplicate Listings 4 4 Elements, Non-Recurring Charges 12 2 Expedited Order Charge 12 2 ExpressTouch 22 15.2 Extension Access Line Service 15 7 Extension Lines 9 1 FCC Designated 811 Services 1 1A FCC Designated N11 Service 11 1 Foreign Exchange Service (Business Only) 6 1 Rate Sheet 6 4 Foreign Listings 4 4 Foreign and Unauthorized Equipment 7 1 Frame Relay Service 27 1 General Regulations 1 1 Individual Voice Channels for Custom Access Solutions 26 1 Inter-Company Extension Service 9 3 Integrated Services Digital Network (ISDN) See Pa. P.U.C. No. 500 2 72 Installation Charges 12 4 Joint Use of Service 15 8 Leased Lines 9 2 Lifeline Assistance Programs 13 1 Link Services 29 1 Digilink 29 1 Translink 29 1 LightLink 29 1 Listing Charges - Application of See Pa. P.U.C. No. 500 1 4 Local Operator Assistance Services 8 1 Message Toll Telephone Service See Tariff Pa. P.U.C. No. 500 3 1 Mileage Charges - Circuits 9 1 Rate Sheet 9 6 Multi-Line Telephone Systems (C) Customer Obligation 21 5 Liabilities 1 10 (C) National Directory Assistance (NDA) See Tariff Pa. P.U.C. No. 500 1 1 Network Services Packaging See Tariff Pa. P.U.C. No. 500 2 12 Non-Emergency 311 Service 11 15 Non-Published Numbers See Tariff Pa. P.U.C. No. 500 1 6.2 Non-Listed Numbers See Tariff Pa. P.U.C. No. 500 1 6.2 Non-Recurring Charges 12 1 Obsolete Service Offerings 24 1 Optional Calling Plans See Tariff Pa. P.U.C. No. 500 2 16 (C) Indicates Change
Issued: August 18, 2020 Effective: September 21, 2020
PA2020-04
Company of Pennsylvania LLC Forty-Eighth Revised Sheet 4 d/b/a CenturyLink Cancels Forty- Seventh Revised Sheet 4
TABLE OF CONTENTS Governing Schedule Section Sheet Pay Telephone Line Service (PTL) 10 1 Payment for Service 1 2 Pennsylvania Telecommunications Relay Service 1 14.3 Private Branch Exchange Service 15 3 Private Line Service-Intercompany 9 8 Private Switch Database Service 2 18 Promotional Offerings 1 13 Rate Guide See Tariff Pa. P.U.C. No. 500 4 24 Reference Listings 4 5 Residence Customer Referral Program 22 34 Residence Rates - Application of 1 10 (C) Restoration of Service Charges 12 10 Returned Check Charge 12 10 Reverse Notification Telephone Number Database Service 2 20 Rotary Access Service 22 12 Satisfaction Guarantee Program 18 1 School and Library Discounts 1 16 School Discount, Broadband 1 16 Service Connection Charges 12 4 Service Date Change 12 2 Special Types of Service 14 1 Solutions 22 20 Surcharge, State Tax Adjustment 1 12 Taxes, Fees and Surcharges 1 19 Telecommunications Service Priority (TSP) System 13 6 Temporary Listings 4 5 Temporary Suspension of Service (Vacation Service) 16 1 Terminal Service 15 1 Termination of Service 17 1 Tie Lines 9 1 Toll and Casual Dialing Restriction 23 6 Toll Blocking 23 4 Toll Terminals 15 9 Transfer of Contracts - Continuation of Service 19 1 Transfer of Toll Charge Service 20 1 Transfer of Toll Service 17 3 Underground Service Connections 3 4 Universal Emergency Service Number "911" 2 1 Vanity Listings See Tariff Pa. P.U.C. No. 500 1 6
Voice Business Continuity 22 29 Wide Area Telecommunications Service See Tariff Pa. P.U.C. No. 500 4 1 (C) Indicates Change
Issued: October 5, 2021 Effective: November 1, 2021
PA2021-11
The United Telephone Fourth Revised Sheet 4A
Company of Pennsylvania
EXPLANATION OF SYMBOLS
(C) - Indicates Change
Issued: August 18, 1997 Effective: October 17, 1997
Telephone - Pa. P.U.C. No. 26 Supplement No. 395 The United Telephone 170th Revised Sheet 5 Company of Pennsylvania Cancels 169th Revised Sheet 5 d/b/a CenturyLink
TRADE NAMES, TRADEMARKS AND SERVICE MARKS USED IN THIS TARIFF
(C) (C)
(C) (C)
Below is a list of trade names, trademarks and/or service marks for services which are offered in this
Tariff. These trade names, trademarks and/or service marks are owned by Lumen Technologies, Inc.
(formerly CenturyLink, Inc.) or a subsidiary of Lumen Technologies, Inc. and are used by the
Company with express permission. These designations will not be listed hereafter in the Tariff.
However, the laws regarding trademarks and service marks will still apply. Trade names, trademarks
and service marks that are owned by Lumen Technologies, Inc. or a subsidiary of Lumen
Technologies, Inc. cannot be used by another party without authorization.
CENTURYLINK
CENTURYLINK®
Additional marks may be identified in text throughout this document. Tariffed service names which are
preceded by a mark other than “CenturyLink” may also be marketed and/or billed under the trade or
brand name CenturyLink, or may be marketed and/or billed without any trade or brand name.
(C) Indicates Change
PA2021-03
Supplement No. 176
Company of Pennsylvania Cancels Sixtieth Revised Sheet 6
LIST OF SHEETS AND SHEETS CONSTITUTING THIS TARIFF
This Sheet reserved for future use. (C)
Telephone - Pa. P.U.C. No. 26
Supplement No. 176
Company of Pennsylvania Cancels Thirtieth Revised Sheet 6A
LIST OF SHEETS AND SHEETS CONSTITUTING THIS TARIFF
This Sheet reserved for future use. (C)
The United Telephone
TERRITORY SERVED BY THIS COMPANY
County Boroughs and Townships
Everett Pleasantville
Harrison Rainsburgs
Hopewell Schellsburg
The United Telephone First Revised Sheet 8
Company of Pennsylvania Cancelling Original Sheet 8
Blair Catherine North Woodbury
The United Telephone Second Revised Sheet 9
Company of Pennsylvania Cancelling First Revised Sheet 9
Beech Creek Porter
Newburg West Pennsboro
Perry (Continued) Miller Tyrone
Canceling Second Revised Sheet 12
EXPLANATION OF TERMS
CLASS OF SERVICE
A description of telephone service furnished a subscriber in terms of: (C)
Grade of Service: Individual access line, Key, PBX (C)
Primary Use: Business or Residence
Type of Rate: Flat Rate or Measured Rate (C)
Dialing Method: Touch-Tone or Rotary (C)
COMMUNICATING DEVICE
A device furnished by the customer consisting of a transmitter, receiver, network control signaling unit, and
associated apparatus and so connected as to permit the sending and receiving of telecommunication
message.
(C)
COMMUNICATING SYSTEMS
Channels and other facilities which are capable, when not connected to telecommunication service, of 2-way
communication between customer-provided terminal equipment.
CONNECTING ARRANGEMENT
The term "connecting arrangement" denotes the protective equipment provided by the customer to accomplish
the direct electrical connection of customer-provided facilities with the facilities of the Telephone Company,
when such customer-provided equipment does not conform to Part 68 of the F.C.C. Rules and Regulations
for direct connection of customer-provided terminal equipment.
CUSTOMER-PROVIDED TERMINAL EQUIPMENT
Devices, apparatus and their associated wiring, provided by a customer which are used with the network
furnished by the Telephone Company, not including customer-provided communications system.
Issued: September 14, 1999 Effective: October 1, 1999
Telephone - Pa. P.U.C. No. 26 The United Telephone Supplement No. 385 Company of Pennsylvania Third Revised Sheet 13 d/b/a CenturyLink Cancels Second Revised Sheet 13 (C)
EXPLANATION OF TERMS (Continued) DATA ACCESS ARRANGEMENT The term "data access arrangement" denotes a protective connecting arrangement for use with the network control signaling unit, or in lieu of the connecting arrangement, an arrangement for use with the network control signaling unit to identify a central office line and protective facilities and procedures to determine compliance with criteria set forth in this Section of the tariff. DESIGN SERVICE A service that is not immediately available for provisioning and requires treatment, equipment or engineering design (e.g. ISDN-PRI, DS1, Private Line, Foreign Exchange Service). DIRECT CURRENT SUPPLY Electrical energy for talking and signaling purposes, other than ringing. DIRECT ELECTRICAL CONNECTION A physical connection of the electrical conductors in the communications path. EXCHANGE SERVICE The general telephone service rendered in accordance with individual Local Exchange Tariff and General Exchange Tariff provisions. Exchange service is a general term describing the facilities together with the right to send and receive a specified or an unlimited number of local messages at charges in accordance with the provisions of the Local or General Exchange Tariffs. (a) Extension Service: A classification of exchange service that is connected on the same
central office access line as main service. Extension instruments are provided by the customer.
(b) Flat Rate Service: A classification of exchange service furnished a subscriber under tariff
provisions, for which a stipulated charge is made, regardless of the amount of use. (c) Foreign Exchange Service: A classification of exchange service furnished under tariff
provisions by means of a circuit connecting a subscriber's main service with a central office of an exchange other than that which regularly services the exchange area in which the subscriber is located.
(d) Individual Line Service: A classification of exchange service furnished under tariff provisions
which provide that only one main service shall be served by the circuit connecting such service with the central office.
PA 17-01
Supplement No. 182
Company of Pennsylvania Cancels Fifth Revised Sheet 14
EXPLANATION OF TERMS (Continued)
The general telephone service … (Continued) (C)
(e) Pay Telephone Line Service (PTL): A classification of exchange service for use by pay
telephone providers, location owners and interexchange carriers and is furnished solely for
connection with coin, coinless or combination coin/coinless pay telephone equipment to the
Telephone Company's network.
(f) Touch-Tone Calling Service: A classification of exchange service furnished from central
offices whereby calls are originated through the use of push buttons in lieu of a rotary dial.
GRANDFATHERED SERVICE
Any service that has been grandfathered is considered to be obsolete as of the grandfathered date.
Only those customers who had the service at the time it was grandfathered can continue with the service
and only if they remain at the same location and make no changes to the existing account. Upon any
customer initiated change to their account, the grandfathered service will no longer be available to the
customer. Such changes include but are not limited to: physical address changes, addition of services,
change of responsibility, discontinuance of service, or any other changes requiring service orders.
KEY (ROTARY) LINE
A trunk utilized by those multiple systems wherein the multiline system station user has the capability of
individually selecting a specific trunk from the system’s group of central office trunks.
(C)
Certain material previously appearing on this Sheet now appears on Sheet 14.1
Issued: December 3, 2002 Effective: December 4, 2002
Telephone - Pa. P.U.C. No. 26 Supplement No. 226 The United Telephone First Revised Sheet 14.1 Company of Pennsylvania Cancels Original Sheet 14.1
EXPLANATION OF TERMS (Continued) N11 SERVICES Abbreviated three (3)-digit dialing codes which allow the caller to connect to a location in the local telephone network that otherwise would be accessible only through a seven or ten-digit telephone number. The local telephone network must be preprogrammed to translate the three-digit code into the appropriate seven or ten-digit telephone number and route the call accordingly. N11 codes are three- digit codes of which the first-digit can be any digit other than 0 or 1, and the last two digits are both 1. The 0 and 1 are unavailable as the first-digit because those numbers are used for switching and routing. N11 codes have been assigned by the FCC or designated by the telephone industry as follows:
(C)
(C)
(C)
N11 Code Purpose 211 Allows access to community information and referral services. Assigned by the FCC. (C) 311 Allows access to non-emergency police and government services. Assigned by the FCC. 411 Traditionally allows access to local directory assistance services of local telephone
companies. Not formally assigned by the FCC.
(C) 511 Allows access to traveler information services. Assigned by the FCC. 611/811 Traditionally allows access to local telephone company repair and business offices. Not
formally assigned by the FCC.
(C) 711 Allows access to Telecommunications Relay Services (TRS) for individuals with hearing or
speech disabilities. Assigned by the FCC.
(C) 911 Federally mandated as the National Emergency Number and allows access to emergency
services. Assigned by the FCC and ordered by the United States Congress.
(C) 011/111 Not available. "0" and "1" are used for switching and routing purposes. NETWORK CONTROL SIGNALING The term "Network Control Signaling" denotes the transmission of signals used in the Telephone Company's exchange facilities which perform functions such as supervision (control, status, and charging signals), address signaling (dialing), calling and called number identification, audible tone signals (call progress signals indicating re-order or busy conditions, alerting, coin denominations, coin collect and coin return tones) to control the operation of switching machines in the telecommunications system.
(C) Indicates Change Issued: June 10, 2004 Effective: June 11, 2004
The United Telephone Supplement No. 384 Company of Pennsylvania LLC Fifth Revised Sheet 15 (C) d/b/a CenturyLink Cancels Fourth Revised Sheet 15
EXPLANATION OF TERMS (Continued)
NETWORK CONTROL SIGNALING UNIT The terminal equipment furnished for the provision of network control signaling. NETWORK DEMARCATION POINT (DEMARC) The point of minimum penetration on the customer's property, as determined by the Telephone Company, where the network interface is located. See Rate Demarcation Point (RDP). NETWORK INTERFACE (NI) The Telephone Company-provided terminating point on the customer's premise connecting the telecommunications network with the customer's premise wire as evidenced by a Network Interface Device (NID). NETWORK INTERFACE DEVICE (NID) The Telephone Company-provided device which facilitates the connection of customer premise wire with the Telephone Company network. The NID can be a standard modular jack, connecting block, protector or similar device to be utilized in the future. The placement of the Network Interface Device shall be determined by the Telephone Company. NOT AVAILABLE (N/A) Service or rate is not available. ONE-PARTY LINE (1-PTY) See “Individual Line” PREMISE WIRE All wire on the customer's side of the Rate Demarcation Point. This also includes wire within or between buildings on the same customer's premise. (Continuous property). The installation and maintenance of Premise Wire is not a tariff offering of the Telephone Company. PREMISE WORK Work performed at a customer's premise, on the customer's side of the NI. The Telephone Company may perform premise work upon request by the customer at deregulated rates. PRIVATE BRANCH EXCHANGE (PBX) TRUNKS A trunk utilized by those multiline systems which randomly and automatically selects a trunk from the system’s group of trunks when the station user activates the trunk selection function of the system’s common equipment. (C) Indicates Change
(C)
Issued: July 25, 2017 Effective: July 26, 2017 PA 17-04
Telephone - Pa. P.U.C. No. 26 The United Telephone Supplement No. 385 Company of Pennsylvania Fifth Revised Sheet 16 d/b/a CenturyLink Cancels Fourth Revised Sheet 16 (C)
EXPLANATION OF TERMS (Continued) PROTECTOR That part of the Telephone Company’s Network which is installed by the Company and is used for grounding and bonding of network wire/cable. It shall not be employed, used, modified or disturbed in any way by the customer/agent. It may be an integral part of the Network Interface. RATE DEMARCATION POINT (RDP) The Rate Demarcation Point (RDP) is the location established by the Company to which the Company is responsible for installing and maintaining network services and may be evidenced by a Network Interface Device (NID). The RDP may be at the protector or may be beyond the protector toward the customer's side and will be dependent upon the physical layout of the particular premises. When it is extended past the point of facilities entrance (protector), it will be only as far as necessary to provide customer access. This RDP, often referred to as Demarc, is the point where network access recurring charges stop and customer responsibility begins. Only one RDP per customer premise will be established by the Company. REGISTERED PROTECTIVE CIRCUITRY Separate, identifiable and discrete electrical circuitry designed to protect the telephone network from harm, which is registered in accordance with Part 68 of the F.C.C. Rules and Regulations. REGISTERED TERMINAL EQUIPMENT Terminal equipment which is registered in accordance with Part 68 of the F.C.C. Rules and Regulations. SERVICE POINT See Rate Demarcation Point. SPECIAL DESIGN SERVICE See Design Service (C) Indicates Change
(C)
PA 17-01
Supplement No. 385
Company of Pennsylvania First Revised Sheet 1
d/b/a CenturyLink Cancels Original Sheet 1 (C) GENERAL REGULATIONS
The following general regulations apply to all classes of service, and supplement the specific regulations contained in other sections of this tariff: 1. Obligation of Telephone Company
The Company's obligation to furnish service is dependent upon its ability to secure and retain, without unreasonable expense, suitable facilities and rights for the construction and maintenance of the necessary circuits and equipment.
2. Transmitting Messages
The Company does not transmit messages, but offers, subject to the terms and conditions specified in this tariff, the use of its facilities where available for communication between customers.
3. Contracts for Service
a. Applications for service may be made either verbally or in writing. The Telephone Company reserves the right to require applications for service to be made in writing on forms supplied by it.
b. Upon acceptance of a verbal or written application for service, all applicable provisions of the
Telephone Company's tariffs lawfully on file become the contract between the Telephone Company and the customer.
c. Requests for additional service or changes in service, upon acceptance by the Telephone
Company, become a part of the original contract, except that each item of additional service is subject to the appropriate minimum contract term.
d. The acceptance or use of service may be deemed an application for such service and an
agreement to pay for it at the rates applicable thereto under the current tariff.
e. Any change in rate or regulations lawfully made, acts as a modification of all contracts to that extent without further notice.
f. The following conditions apply for all services. Additional provisions governing
cancellation of applications for Private Line and Special Design Services are specified in Section 12. When an application or contract for service is canceled or changed by the customer prior to the establishment of service, for any reason including change in location, the customer is responsible to pay the Telephone Company, upon request, the non- recoverable costs incurred by the Telephone Company in meeting the requirements of the original application of service.
PA 17-01
Telephone - Pa. P.U.C. No. 26 Supplement No. 306 The United Telephone Section 1 Company of Pennsylvania Second Revised Sheet 1A Cancels First Revised Sheet 1A
GENERAL REGULATIONS
3. CONTRACTS FOR SERVICE (Cont'd) g. Individual Case Basis Arrangements (ICB) Relative to The United Telephone Company of Pennsylvania d/b/a Embarq Pennsylvania's
Butler area service territory, arrangements will be developed on a case-by-case basis in response to a bona fide request(s) from business customers or prospective business customers to develop a competitive bid for service(s) or to a bundle of services offered under this tariff and related tariffs. Rates quoted in response to such competitive requests may be different than those specified for such services in this tariff and related tariffs. ICB rates will be offered to the business customer in writing and on a non-discriminatory basis based on the following conditions:
(a) ICB arrangements shall be made only to customers who generate or commit to
generate $10,000 or greater in annual total billed revenue for The United Telephone of Pennsylvania d/b/a Embarq Pennsylvania;
(b) ICB arrangements shall comply with the Telephone Company’s approved Chapter 30
Plan, including the prohibition against the subsidization or support of competitive services by noncompetitive services;
(c) Rates charged under ICB arrangements shall not be priced or provided below costs;
and;
(d) ICB arrangements shall be filed with the Commission under Proprietary Seal to be
effective on a one day notice.
h. FCC DESIGNATED 811 SERVICES (C) As mandated by the Federal Communications Commission (FCC), incompliance with
the Pipeline Safety Improvement Act of 2002, the abbreviated 811 Dialing Code is established for use by commercial and residential consumers to provide advanced notice of excavation activities to certified “One Call” notification systems entities as a toll free call. The certified “One Call” notification systems entity must subscribe to termination facilities and lines in sufficient quantities to provide adequate service to the public. 811 Service is provided for the benefit of the certified “One Call” notification systems entity on a special charge treatment basis as detailed in section 14.A of this tariff. The provision of 811 Dialing Code by the Company shall not be interpreted, constructed or regarded, either expressly or implied, as being for the benefit of or creating any Company obligation toward any third person or legal entity other than the certified “One Call” notification systems entity.
(C) Indicates Change Issued: March 30, 2007 Effective: March 31, 2007
Telephone - Pa. P.U.C. No. 26 Supplement No. 306 The United Telephone Section 1 Company of Pennsylvania Original Sheet 1B
GENERAL REGULATIONS
3. CONTRACTS FOR SERVICE (Cont'd) h. FCC DESIGNATED 811 SERVICES The maximum liability of the Company for direct damages or losses of any kind arising out
of mistakes, omissions, interruptions, delays, errors or defects in transmission, or failure or defects in any facility furnished by the Company, occurring in the course of furnishing 811 Service, or of the Company in failing to maintain proper standards of maintenance and operation or to exercise reasonable supervision, will in no event exceed an amount equivalent to the proportionate charge to the certified “One Call” notification systems entity for the 811 Service and local exchange services for the period of service during which such mistake, omission, interruption, delay, error or defect in transmission or defect or failure in facilities occurs. The Company will have no liability for any consequential, incidental, or indirect damages or losses, whether or not the customer was aware or should have been aware of the possibility of these damages or losses. The Company is not liable for any losses or damages caused by the negligence or willful misconduct of the certified “One Call” notification systems entity
Issued: March 30, 2007 Effective: March 31, 2007
Section 1
Company of Pennsylvania Cancelling Second Revised Sheet 2
GENERAL REGULATIONS
4. Use of Service
a. Customer's Telephone Service is furnished only for communications by the
customer, his family, or other members of his household, his employees
or representatives or for use extended to joint users.
* * * (C)
b. Unless otherwise indicated in this tariff or governmental regulation,
no service shall in any case be resold by the customer.
c. Service may not be used for an unlawful purpose. Service will not be
furnished if any law enforcement agency, acting within it jurisdiction,
advises that such service is being used or will be used in violation of
law, or if the Telephone Company receives other evidence that such
service is being or will be so used.
5. Payment for Service
a. Non-recurring service (installation) charges are payable by one of the
following methods:
1. Full amount payable at the time the customer's application for
service is accepted and billed on the first bill.
2. Equal monthly installations over the first three consecutive
billing periods.
Note: This plan does not apply to multi-line business customers.
b. Construction charges are payable at the time the customer's applica-
tion for service is accepted.
Issued: January 15, 1997 Effective: April 1, 1997
Telephone - Pa. P.U.C. No. 26 The United Telephone Supplement No. 378 Company of Pennsylvania Section 1 d/b/a CenturyLink Seventh Revised Sheet 3 Canceling Sixth Revised Sheet 3
GENERAL REGULATIONS
5. Payment for Service (Continued) c. Monthly recurring charges for service and facilities are billed monthly in advance and are
payable when the service has been rendered, except that charges for toll message service are billed after the service has been rendered and are payable upon request. Interest at the rate of 1.25 percent per month will be applied to all unpaid balances carried forward and is subject to normal treatment of unpaid balances as outlined in Section 1, Sheet 4, Subsection 7.
d. When service is established, the initial charge for local service facilities for the fractional part
of the current billing month is the prorata share of the monthly charge. e. Charges due for coin box service are payable upon request at the time service is rendered. f. The customer is responsible for the following: 1. Charges for local and toll messages sent from and charged to his service. 2. Charges for local and toll messages received at his service location on which the
charges are reversed with the prior consent of any person answering the call. 3. Charges for calls placed between two services other than the customers and billed to
him with the prior consent of any person at his service location. 4. Charges for calls charged to his special billing number or credit card number by him or
by any person with his knowledge, consent or acquiescence. g. Except as otherwise provided in this tariff, service is furnished for a minimum contract term
of one month. For billing purposes, each month is presumed to have thirty days. If objection in writing is not received by the Company within thirty days after a statement of account is rendered, such statement shall be deemed to be correct and binding upon the customer.
(C)
Issued: November 4, 2015 Effective: December 5, 2015 PA 15-14
Telephone - Pa. P.U.C. No. 26 The United Telephone Supplement No. 371 Company of Pennsylvania Section 1 d/b/a CenturyLink Fifth Revised Sheet 4 (C) Canceling Fourth Revised Sheet 4
GENERAL REGULATIONS
6. Deposits a. A deposit, in accordance with Commission regulations at 52 PA Code, §§64.31 - 64.41 may
be required as security for future bills. Interest rates applied to customer deposits held by the Telephone Company are prescribed by the P.U.C.
Deposits will be returned in accordance with Commission regulation at 52 PA Code
§§64.31 - 64.41. The fact that a deposit may have been made in no way relieves the applicant or subscriber
from complying with the Telephone Company’s regulations as to the prompt payment of bills or constitutes a waiver or modification of the regular practices providing for discontinuance of service for non-payment of any sums due the Telephone Company for service rendered.
(C)
7. Cancellation or Suspension of Service
a. In the event of the abandonment of service, the non-payment of any sum due, the use of foul or profane language, the impersonation of any other person, the making of nuisance calls, the use of telephone service by a subscriber in connection with a plan or contrivance to secure a large volume of telephone calls to be directed to such subscriber at or about the same time, resulting in preventing, obstructing or delaying the telephone service of others, or any other violation of the Company’s regulations, the Company may, without notice, either suspend the service until all charges have been paid and all violations have ceased, or terminate the service without suspension of service or following suspension, sever the connection and remove any of its facilities from the subscriber's premises.
b. Customers who have been denied service for failure to comply with tariff provisions are
required to pay the charge for restoration of service and all past due amounts for service up to the time of restoration of service before service is reestablished.
(C) Indicates Change Material now appearing on this page previously appeared on Fifth Revised Sheet 3.
Issued: June 14, 2013 Effective: July 15, 2013 PA 13-08
Section 1
GENERAL REGULATIONS
7. Cancellation or Suspension of Service (Continued)
c. Service which is used in such a manner as to interfere with the service
of others or that is used for any purpose other than as a means of com-
munication may also be terminated without advance notice. Following
such termination the Company will immediately notify the customer
thereof.
d. The Telephone Company reserves the right to discontinue or refuse serv-
ice because of abuse or fraudulent use of service. This includes the
use of service facilities of the Telephone Company to transmit a mes-
sage or to locate a person or otherwise to give or obtain information,
without paying a message toll or local message charge.
e. The Telephone Company reserves the right to refuse an application for
service made by anyone who is indebted to the Telephone Company for
telephone service previously provided until the indebtedness is paid.
In cases where the service is connected for a customer who is found to
be indebted to the Telephone Company for service previously furnished,
the service may be terminated by the Telephone Company upon ten day
notice unless the customer pays the indebtedness.
f. The use of Directory Assistance to obtain a customer's listed name,
address or telephone number for any purpose other than to facilitate
the making of a telephone call is prohibited.
g. The Telephone Company may either suspend service, or following a sus-
pension of service, sever the connection and remove any of its facili- (C)
ties from the subscriber's premise upon violation of Part 68 of the
F.C.C. Rules and Regulations pertaining to connection of F.C.C. regis-
tered terminal equipment. Such violations may cause a temporary dis-
continuance of service. (See Section 21)
8. Provisions of Equipment
a. The rates quoted in the tariffs of the Telephone Company are based on
the use of service arrangements determined by the Telephone Company to (C)
be standard. Where service arrangements are furnished by the Telephone |
Company, the rates are provided in Section 14. Unusual costs not |
covered in Section 14 for non-standard arrangements of facilities will |
be borne by the customer. |
|
b. The Telephone Company reserves the right to determine the type of |
facilities to be provided for the furnishing of a service. (C)
Section 1
Company of Pennsylvania Cancelling First Revised Sheet 6
GENERAL REGULATIONS
(C)
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c. Equipment or facilities furnished by the customer are permitted to be |
connected to any Telephone Company-owned facilities only under condi- |
tions specifically authorized by this tariff or by the Telephone Com- |
pany. |
9. Change of Telephone Number
The Company reserves the right to change the telephone number or numbers of
a customer's telephone line or lines, or the central office name associated
with such telephone number or numbers, or both, as the needs of the business
may require.
10. Access to the Customer's Premises
For the purpose of making collections or of installing, inspecting, repair-
ing or removing any part of its facilities on the premises of the customer, (C)
the Company and its representatives may make entry at any reasonable hour.
11. Maintenance & Repair
All ordinary expense for maintenance and repair to Telephone Company facili- (C)
ties is normally borne by the Telephone Company unless otherwise specified
in the Company tariffs. The customer is responsible for all costs resulting (C)
from damages to telephone company facilities caused by customer-owned equip- (C)
ment. (C)
Section 1
GENERAL REGULATIONS
12. Telephone Directory
a. The Telephone Directories issued by the Company without charge to its
customers are the property of the Telephone Company and may be reclaim-
ed by the Company upon termination of the service or the delivery of a
subsequent issue of the directory.
b. Customers shall not deface or mutilate directories or attach or permit
attachment of covers, tabs, tags, stickers of any sort or description
without the written consent of the Company.
c. The Telephone Company reserves the right to make a charge for director-
ies under the following conditions:
1. Upon replacement of a directory or directories defaced or mutilat-
ed while in the customer's possession.
2. Upon provision, at the customer's request of additional copies of
the directory exceeding the number normally supplied at no charge.
3. Upon provision, at the customer's request, of telephone director-
ies covering areas or exchanges not normally supplied in the local
telephone directory serving the customer's exchange.
13. Rearrangement of Telephone Facilities
Customers may not rearrange, disconnect or remove or permit others to rear-
range, disconnect or remove any facilities installed by the Company, except (C)
as specifically directed by appropriate company representative or written
consent by the Company.
14. Liabilities
a. Obligation of Telephone Company to Customer or Users of Facilities
In the event interruptions, omissions, defects, errors, mistakes or de-
lays in transmission occur in the course of furnishing, rearranging,
moving, maintaining, repairing, terminating, restoring or changing serv-
ice, lines and other facilities, and which are not caused by negligence
of the customer, the liability of the Telephone Company, its agents,
servants, or employees for damages arising there from shall not, except
as otherwise provided for in Paragraphs 1 and 2 following or unless
caused by the willful misconduct of the Telephone Company exceed an
amount equivalent to the proportionate charge to the customer for the
period during which such interruption, omission, defect, error, mistake
or delay in transmission occurs. No other liability with
The United Telephone Section 1
Company of Pennsylvania Original Sheet 8
GENERAL REGULATIONS
14. Liabilities (Continued)
respect to the customer or other users of the service, lines, or
other facilities shall in any case attach to the Telephone
Company, its agents, servants or employees.
1. Allowances for Telephone Service Interruptions
When main telephone service is interrupted for a period of at
least 24 hours, the Company, after due notice by the customer,
shall apply the following schedule of allowances except in
situations as provided in Paragraph 2:
(a) 1/30 of the tariff monthly rate of all services and
facilities furnished by the Company rendered inoperative by
the Company to the extent of being useless for each of the
first three (3) full 24 hour periods during which the Company
conditioned that the out-of-service extends beyond a minimum
period of 24 hours.
(b) 2/30 of each full 24 hour period beyond the first three (3)
24 hour periods. However, in no instance shall the allowance
for the out-of-service period exceed the total charges in a
billing period for the service and facilities furnished by
the Company rendered inoperative to the extent of being
useless.
2. When service is interrupted for a period of at least 24 hours due
to such factors as storms, fires, floods or other conditions
beyond the control of the Company, an allowance of 1/30 of the
tariff monthly rate for all services and facilities furnished by
the Company rendered inoperative to the extent of being useless
shall apply for each full 24 hours during which the interruption
continues after notice by the customer to the Company
Nothing contained herein and no tariff adopted hereto shall limit
any responsibility or liability on the part of a Telephone Company
to a customer which would exist pursuant to law but for this rule
and said tariff.
The foregoing allowances shall not be applicable where service is
interrupted by the negligence or willful act of the customer to
service or where the Company pursuant to the terms of the contract
for service suspends or terminates service for non-payment of
charges or for unlawful or improper use of facilities or for any
other reason provided for in the filed and effective tariff.
Issued: September 27, 1982 Effective: January 12, 1983
The United Telephone Supplement No. 352 Company of Pennsylvania Section 1 d/b/a CenturyLink Second Revised Sheet 9 Cancels First Revised Sheet 9
GENERAL REGULATIONS 14. Liabilities (Continued) a. Obligations of Telephone Company to Customer or Users of Facilities (Continued) (C) 3. Errors or Omissions in Telephone Directory
The Telephone Company is not liable for damage claims due to errors in or omissions from its directory or for the resulting publication of such errors; nor will the Telephone Company be a party to controversies arising between customers as a result of listings published in its directories.
Adjustments for damages due to errors in or omissions of directory listings are limited to the amount of the actual impairment and will in no case exceed one half the local service rate for individual residence, business, or trunk line service. Adjustments for the period covered by the directory in which the mistake or omission occurs will be made by crediting the customer's account or by direct payment to the customer.
4. Defacement of Customer's Property
The Telephone Company is not liable for any defacement of or damage to the premises of a customer resulting from the attachment of the Telephone Company's facilities on such premises or by the installation or removal thereof, when such defacement or damage is not the result of negligence of the Telephone Company.
5. Responsibility for Acts or Omissions by Other Communication Carriers
When the facilities or lines of the other communication carriers are used in establishing connections to points not reached by the Telephone Company's facilities or lines, the Telephone Company is not liable for any act or omission of the other company or companies.
6. Equipment or Power Supplied by the Customer
The Telephone Company is not liable for damages resulting from the interruption of service caused by the failure of any customer-owned equipment associated with Telephone Company facilities or of any electrical power source which the customer must provide to operate Telephone Company facilities.
7. Telephone service provided by the Company is not represented as adapted to the
recording of telephone conversations, incoming messages, to the transmission or to pre-recorded messages. Use of customer-owned and maintained equipment and other customer-provided facilities in connection with Company facilities are permitted in accordance with Part 68 of F.C.C. Rules and Regulations. The liability of the Company shall in no instance exceed that provided in the preceding information and the Company is not liable for any loss, damage, impairment or failure of service arising from or in connection with, the use of customer-owned and maintained facilities or equipment not caused solely by negligence of the Company.
(C)
Certain material now appearing on this page previously appeared on Second Revised Sheet 10.
Issued: May 10, 2010 Effective: June 9, 2010
Telephone - Pa. P.U.C. No. 26 Supplement No. 395 The United Telephone Section 1 Company of Pennsylvania 5th Revised Sheet 10 d/b/a CenturyLink Cancels 4th Revised Sheet 10
GENERAL REGULATIONS
14. Liabilities (Continued) a. Obligations of Telephone Company to Customer or Users of Facilities (Continued) 8. Unauthorized Use or Hacking Except for physical damage to Customer’s transmission facilities or Customer premise
equipment directly caused by the Company’s negligence or willful misconduct, the Company is not responsible for unauthorized access to, or alteration, theft, or destruction of, Customer’s equipment, data, programs or other information through accident, wrongful means or any other cause while such information is stored on or transmitted across Company-provided network facilities or Customer premise equipment. Customer is responsible for any Company service or usage charges resulting from any such unauthorized access, unless a tariff, schedule or other written agreement expressly states otherwise.
b. Obligation of Customer to Telephone Company 1. Impairment of Telephone Company Property In case of damage to, loss or destruction of any Telephone Company facilities not due
to ordinary wear and tear, the customer is held responsible for the cost of the facilities lost or destroyed or of restoring the facilities to its original condition.
2. Multi-Line Telephone Systems Customer will defend and indemnify the Company, its affiliates, agents and
contractors from all third party claims and liabilities arising from or related to customer’s, customer’s end user’s or customer’s third-party provider(s)’ acts, omissions (including the failure to purchase or implement features that enable the receipt and transmission of direct-dial “911” calls or multi-line telephone system notifications), or failures of connectivity that impede, prevent or otherwise make inoperable the ability of the customer or its end users to directly dial “911” or to receive or transmit multi-line telephone system notifications, as required by law, in the United States.
3. Customer will defend and indemnify the Company, its affiliates, agents and
contractors from all third party claims and liabilities arising from or related to any acts or omissions by the customer, customer’s end users or customer’s third-party provider(s) that cause, give rise to or bring about the non- compliance of the service with any appliable law, including the failure to purchase or implement features that enable compliance with laws.
Certain material previously appearing on this sheet now appears on Sheet 10.1. (C) Indicates Change
(C)
(C)
PA2021-03
Telephone - Pa. P.U.C. No. 26 Supplement No. 395 The United Telephone Section 1 Company of Pennsylvania Original Sheet 10.1 d/b/a CenturyLink
GENERAL REGULATIONS
15. Application of Business and Residence Rates a. The determination of whether business or residence rates apply is dependent upon the
primary or dominant use of the service by the customer. b. Residence rates apply only in a private residence where the service is primarily used for
domestic purposes. c. Residence rates apply when residential customers subscribe to Call Forward Busy in lieu of
Rotary Access Service for up to and including five (5) residential lines, at the same or different residential locations, as long as the service is used primarily for domestic purposes. Business rates apply when more than five residential lines at the same or different locations are arranged in a rotary hunt group.
d. Business rates apply in any location where the service is primarily used for business,
professional, institutional, governmental or occupational purposes. Business rates apply both to main service or associated extension service if either is located and used where business rates apply.
e. The Telephone Company shall make the final determination as to whether business or
residence rates will apply to a customer's service. Material appearing on this sheet previously appeared on 4th Revised Sheet 10 of Section 1.
Issued: April 30, 2021 Effective: June 1, 2021
PA2021-03
Supplement No. 322
Company of Pennsylvania Cancels Fourth Revised Sheet 11
GENERAL REGULATIONS
Message toll telephone service is provided with facilities for telephone communication between
telephones in different local service areas of the same Local Access Transport Area (LATA).
The regulations and charges are specified in tariff Pa. P.U.C. No. 500. The toll service charges
are in payment for all service furnished between calling and called telephones within the state of
Pennsylvania.
(C)
17. Identification of Public Announcements
a. For purposes of identification, customers of telephone service who transmit recorded
public announcements over facilities provided by the Telephone Company must include in
the recorded message the name of the organization or individual responsible for the
service and the address at which the service is provided. Customers transmitting factual
public announcements such as Time, Weather, Stock Market quotations, Airline Schedules
and similar information are excluded from the preceding condition.
b. For customers not complying with the foregoing, the announcing device will be subject to
disconnection from the telephone lines.
c. The Telephone Company reserves the right to release, upon request, the names and
addresses of customers who transmit recorded or taped public announcements over
telephone company facilities, when the announcing device is provided by either the
telephone company or the customer.
18. Connections to Telephone Company Facilities
All connections to the Company network or facilities must be in compliance with Part 68 of
F.C.C. Rules and Regulations as are now in effect or may become effective in the future.
19. Connections to Network
All connections to the network by the Telephone Company or by the customer must comply with
the rules and regulations of the Federal Communications Commission and the Pennsylvania
Public Utility Commission.
Section 1 The United Telephone Thirty-Seventh Revised Sheet 12
Company of Pennsylvania Cancelling Thirty-Sixth Revised Sheet 12
GENERAL REGULATIONS
21. Customer Provided Internal (Premises) Wire
Since premises wiring has been deregulated the customer is responsible for providing and
maintaining premises wiring that permits transmission of messages to and from Company
provided facilities.
22. The United Telephone Company of Pennsylvania is subject to and complies with the
Pennsylvania Public Utility Commission Regulations governing standards and billing practices
for residential telephone service at 52 Pa. Code Chapter 64.
STATE TAX ADJUSTMENT SURCHARGE
In addition to the charges provided in this tariff and other intrastate tariffs in which this Company provides
service, a surcharge, as shown below, will apply to all intrastate charges for service on or after April 1,
2001, except on Coin Paid Customer Dialed calls associated with Pay Telephone Line Service.
Surcharge
End User (0.000)% (D)
All Interexchange Carriers/Resellers (0.000)% (D)
The above surcharge(s) will be recomputed, using the same elements prescribed by the Commission.
a. Whenever any of the tax rates used in calculation of the surcharge are changed.
b. Whenever the Utility makes effective any increased or decreased rates.
The above recalculation will be submitted to the Commission within 10 days after the occurrence of the
event or date which occasions such recomputations and that if the recomputed surcharge is less than
the one in effect, the Utility will, and if the recomputed surcharge is more than the one then in effect, the
Utility may, submit with such recomputation a tariff or supplement to reflect such recomputed surcharge,
the effective date which shall be 10 days after filing.
(D) Indicates Decrease
Section 1
GENERAL REGULATIONS
Supplement No. 215
Company of Pennsylvania Cancels Sixteenth Revised Sheet 13
GENERAL REGULATIONS
a. General
The Company may, from time to time, offer services at reduced rates and/or charges or at
no rate or charge for promotional, market research, training or experimentation purposes.
These Promotional Offerings may be limited to certain dates, times, and/or locations, but will
not have a duration of longer than six months in any rolling twelve (12) month period which
commences as of the effective date of the filed promotion (multiple promotions can occur
during this twelve month period).
Customers will be allowed to participate in a promotional offering upon request, provided the
Company has the necessary facilities and billing capabilities to permit such participation.
For all promotional offerings, which involve usage or monthly rates, the Company will
provide customers with a notice of the promotional and post-promotional rate(s) for the
promoted service(s) at the time the promotional offering is made.
The Company will file promotional offerings in a manner that complies with the Pennsylvania
Public Utility Commission’s Opinion and Order in Docket L-00940095, entered June 2, 2000.
(C)
Issued: February 27, 2004 Effective: March 1, 2004
Telephone - Pa. P.U.C. No. 26 Supplement No. 294 Section 1 The United Telephone Fifth Revised Sheet 13.1 Company of Pennsylvania Cancels Fourth Revised Sheet 13.1
GENERAL REGULATIONS 23. PROMOTIONAL OFFERINGS (Continued) b. Special Promotions During the promotion period April 1, 2004 through June 29, 2004, existing business
customers that do not have a Solutions Package will receive a credit equal to one monthly recurring charge when they subscribe to Economy Solution plus any Embarq Communications, Inc. long distance service. The credit will be applied on the subsequent month after subscribing to the qualifying service.
(C)
During the promotion period, April 1, 2004 through June 29, 2004, existing business
customers will receive a $25 credit when they subscribe to one of the following service combinations:
1) Solutions Business Package Connected Solution plus the Telephone Company’s
Voicemail service and any Embarq Communications, Inc. long distance service; or (C)
2) Rotary Access Service and Classics Calling Package feature package plus the
Telephone Company’s Voicemail service and any Embarq Communications, Inc. long distance service.
(C)
Customers must retain the selected services for a minimum of two months to receive the
credit. The credit will be applied to the customer’s second full month invoice after subscribing to the qualifying service.
(C) Indicates Change Issued: August 23, 2006 Effective: August 24, 2006
Telephone - Pa. P.U.C. No. 26 Supplement No. 294 Section 1 The United Telephone Sixteenth Revised Sheet 14 Company of Pennsylvania Cancels Fifteenth Revised Sheet 14
GENERAL REGULATIONS 23. PROMOTIONAL OFFERINGS (Cont'd) b. Special Promotions (Cont'd) From August 1, 2003, through and including September 30, 2003, when residence
customers with no Custom Calling or ExpressTouch calling features subscribe to Caller ID with Name they will receive a bill credit equal to half the monthly recurring charge for Caller ID with Name on the first six monthly bills issued after the service is ordered. If a customer discontinues Caller ID with Name prior to the end of the six month period, bill credits will be issued only for the months or fraction thereof during which the customer was subscribed to the feature. The Telephone Company will notify eligible customers of this promotion via direct mail. The promotion will be extended to other residence customers upon request.
(C)
From October 1, 2003, through and including December 29, 2003, when existing residence
customers with no Custom Calling services who subscribe to Caller ID with Name plus any Embarq Communications, Inc. long distance plan, will receive a credit equal to half the monthly recurring charge for Caller ID with Name on the first three monthly bills issued after the service is ordered. If customers discontinue their subscription to Caller ID with Name before the end of the three- month period, they will receive the credit only for the period of time during which they were subscribed to the service. All applicable service connection charges will be waived during this promotion.
(C)
During the period January 2, 2004 through March 31, 2004, business customers with 4 lines
or fewer will receive a $20 credit when they subscribe to one of the following service combinations:
1) Solutions Business Package Connected Solution plus the Telephone Company’s
deregulated Voicemail service and any Embarq Communications, Inc. long distance service; or
(C)
2) Rotary Access Service and Classics Calling Package plus the Telephone Company’s
deregulated Voicemail service and any Embarq Communications, Inc. long distance service.
(C)
Customers must retain the selected services for a minimum of two months to receive the
credit. The credit will be applied to the customer’s second full month’s invoice that is issue after subscription to the qualifying services.
This promotion will be advertised through outbound telemarketing and will be extended to
inbound customers upon request.
Telephone - Pa. P.U.C. No. 26 Supplement No. 294 Section 1 The United Telephone Second Revised Sheet 14.1 Company of Pennsylvania Cancels First Revised Sheet 14.1
GENERAL REGULATIONS 23. PROMOTIONAL OFFERINGS (Continued) b. Special Promotions (Continued) During the promotion period January 2, 2004 through March 31, 2004, when residential
customers contact the Telephone Company to request that the telephone number associated with their individual access line service be ported to another service provider, the Telephone Company will waive one month’s charges for Enhanced Call Forwarding when customers agree to retain their access line service and subscribe to or retain the Enhanced Call Forwarding feature.
(C)
Telephone - Pa. P.U.C. No. 26 Supplement No. 294 Section 1 The United Telephone First Revised Sheet 14.2 Company of Pennsylvania Cancels Original Sheet 14.2
GENERAL REGULATIONS 23. PROMOTIONAL OFFERINGS (Continued) b. Special Promotions (Continued)
• During the period March 1, 2004 through May 28, 2004, the Telephone Company will waive all Service Connection Charges that are otherwise applicable, when new business customers establish an account with four lines or less and subscribe to one of the following:
(C)
1) an access line or 2) any Solutions Business Package plus any Embarq Communications, Inc. long
distance service. (C)
In addition, the customer will receive a credit equal to the monthly recurring charges on
their first month's bill for all promotional services installed. Customers subscribing to services under this promotion who discontinue service within ninety days of installation will be assessed all Service Connection Charges originally waived under the promotion.
• During the period March 1, 2004 through May 31, 2004, the Telephone Company will waive all Service Connection Charges that are otherwise applicable for the installation of a new access line when existing business customers with four lines or less order any Solutions Business Package and any Embarq Communications, Inc. long distance service. Customers subscribing to services under this promotion who discontinue service within ninety days of installation will be assessed all services charges originally waived under the promotion.
(C)
(C)
Telephone - Pa. P.U.C. No. 26 Supplement No. 294 Section 1 The United Telephone Second Revised Sheet 14.2.1 Company of Pennsylvania Cancels First Revised Sheet 14.2.1
• During the promotion period March 1, 2004 through April 30, 2004, existing Business customers with 1-4 lines who have total monthly-billed Telephone Company revenue of at least $75, per customer, per location, are eligible to enroll in a customer appreciation promotion. The total monthly-billed revenue does not include non-regulated charges, taxes, late payment charges, charges billed pursuant to federal or state access service tariffs, charges collected on behalf of municipalities (including, but not limited to charges for 911 service and Telecommunications Relay Service), and charges for services provided by other companies.
(C)
Customers who enroll in the promotion prior to April 30, 2004 will receive a $25 invoice
credit six months after their date of enrollment and will receive another $25 invoice credit twelve months after their date of enrollment, provided the customer retains service with the Telephone Company.
(C)
• During the promotion period August 4, 2004 through October 31, 2004, business customers with four lines or fewer, who contact the Telephone Company to disconnect their Custom Calling Feature package or Custom Calling Features will be offered a $10 Credit when they agree to retain their Custom Calling Feature package or features. The credit will be applied on the customer’s next invoice.
(C)
• During the promotion period August 4, 2004 through October 31, 2004, business customers with four lines or fewer, who contact the Telephone Company to disconnect their B1 or Rotary Access Service in order to sign with another service provider, will be offered a $30 Credit when they agree to continue subscribing to the Telephone Company service. The credit will be applied on the customer’s next invoice.
(C)
(C)
• During the promotion period August 4, 2004 through October 31, 2004, the Telephone Company will waive all Service Connection Charges that are otherwise applicable for the installation of a new access line when a new or existing business customer with ninety- nine or fewer access lines orders any Solutions Package and any Embarq Communications, Inc. long distance service. Customers subscribing to services under this promotion who discontinue service within ninety days of installation will be assessed all charges originally waived under the promotion.
(C)
(C)
(C) Indicates Changes Issued: August 23, 2006 Effective: August 24, 2006
Telephone - Pa. P.U.C. No. 26 Supplement No. 294 Section 1 The United Telephone Third Revised Sheet 14.2.2 Company of Pennsylvania Cancels Second Revised Sheet 14.2.2
GENERAL REGULATIONS 23. PROMOTIONAL OFFERINGS (Continued) b. Special Promotions (Continued) During the promotion period August 19, 2004 through October 31, 2004, business customers
with four lines or fewer, who contact the Telephone Company to disconnect their Solutions Package plus any Embarq Communications, Inc. long distance plan, will be offered a $20 bill credit when they agree to retain their Solutions Package plus Embarq Communications, Inc. long distance plan. The credit will appear on the customer's next invoice.
(C)
During the promotional period, January 1, 2005 through June 30, 2005, the Telephone
Company will waive all non-recurring service charges otherwise applicable when new business customers with four lines or fewer subscribe to one of the following: (1) Economy Solution plus Voicemail; (2) Economy Solution II; (3) Priority Solution plus any Embarq Communications, Inc. long distance plan; (4) Sure Solution II plus any Embarq Communications, Inc. long distance plan; (5) a Business Individual Line with Rotary Access Service plus Classics Calling Package plus any Embarq Communications, Inc. long distance plan; (6) a Business Individual Line with Rotary Access Service plus Classics Calling Package plus any Embarq Communications, Inc. long distance plan plus Voicemail; or (7) Rotary Classic Solution. Customers subscribing to services under this promotion who discontinue service within ninety days of installation will be assessed all charges originally waived under the promotion.
(C)
(C)
During the promotional period, January 1, 2005 through June 30, 2005, business customers
who contact the Telephone Company to request that the telephone number associated with their individual access line service or Rotary Access Service be ported to another service provider, may receive a $5 credit per month for 3 months. The Telephone Company will offer a $5 credit per month for 3 months for each access line, up to a maximum of five, when customers agree to retain their access line service. The credit will be applied on the customer's next three invoices.
(C)
(C)
During the promotional period January 1, 2005 through June 30, 2005, business customers
with four lines or fewer, who subscribe to Sure Solution II plus Voicemail and any Embarq Communications, Inc. long distance plan will receive a $15 credit on their next month’s bill.
(C)
(C) Indicates Changes Issued: August 23, 2006 Effective: August 24, 2006
Telephone - Pa. P.U.C. No. 26 Supplement No. 294 Section 1 The United Telephone First Revised Sheet 14.2.3 Company of Pennsylvania Cancels Original Sheet 14.2.3
GENERAL REGULATIONS 23. PROMOTIONAL OFFERINGS (Continued) b. Special Promotions (Continued) During the period January 3, 2005 through March 31, 2005, the Telephone Company will
waive all Service Connection Charges otherwise applicable when residence customers subscribe to any Embarq Communications, Inc. long distance plan, DSL (or Earthlink Dial- Up in non-DSL capable areas) and one of the following combinations of service:
(C)
(C)
1) Home II Solution; and 2) one of the following: LineGuard, Data LineGuard, CPE Warranty
Plus, or Voicemail; and 3) one of the following: DISH Network or EMBARQ Wireless. (C)
1) Personal II Solution; and 2) two of the following: LineGuard, Data LineGuard, CPE
Warranty Plus, Voicemail, or Privacy ID; and 3) one of the following: DISH Network, or EMBARQ Wireless.
1) Core Solution or Core Solution Plus; and 2) three of the following: LineGuard, Data
LineGuard, CPE Warranty Plus, or Voicemail; and 3) one of the following: DISH Network or EMBARQ Wireless.
(C) Customers who are already subscribed to DISH Network must subscribe to EMBARQ
Wireless or already be subscribed to EMBARQ Wireless to receive the promotion benefit. (C)
GENERAL REGULATIONS 23. PROMOTIONAL OFFERINGS (Continued) b. Special Promotions (Continued) During the period May 2 through July 30, 2005, existing residential customers subscribing to the
following service(s) who submit a referral via the Telephone Company Internet website will receive a $25 bill credit if the referral results in the activation of a qualifying service by the referred customer within sixty days of the referral. The referred customer must be an existing Telephone Company residential customer who, upon referral, subscribes to one of the following:
(C)
(C)
- Core Solution Package with Embarq Communications, Inc. Solutions Unlimited Long
Distance, (C)
- Core Solutions Plus Package with Embarq Communications, Inc. Solutions Unlimited Long Distance,
(C)
(C)
- Home II Solution Package with one required Premium Enhance Service (LineGuard/Data LineGuard, CPE Warranty Plus or VoiceMail) and Embarq Communications, Inc. Solutions Unlimited Long Distance,
(C)
- The Telephone Company’s HSI service, (C) - Dish Network Service offered through the Telephone Company. The referring customer will receive the bill credit within 60 days of the referred customer
subscribing to the service. Multiple credits may be received by the referring customer, with one credit rendered per bill cycle.
During the promotional period June 16, 2005 through September 13, 2005, the Telephone
Company will waive all nonrecurring installation and/or Service Connection Charges that are otherwise applicable when a business customer establishes a new account and subscribes to Business Individual Access Line Service, Key Trunk, ISDN-BRI, ISDN-PRI, Centrex Service II, Frame Relay, PBX Trunk or Translink under the same order.
(C)
Customers subscribing to services under this promotion who discontinue service within one year
of installation will be assessed all charges originally waived under the promotion.
Telephone - Pa. P.U.C. No. 26 Supplement No. 294 Section 1 The United Telephone First Revised Sheet 14.2.5 Company of Pennsylvania Cancels Original Sheet 14.2.5
GENERAL REGULATIONS 23. PROMOTIONAL OFFERINGS (Continued) b. Special Promotions (Continued) During the promotional period July 27, 2005 through October 27, 2005, business customers with
four lines or fewer, who subscribe to a new Economy Solution IIA package or a Rotary Access Line plus Classics Calling Package with any Embarq Communications, Inc. long distance plan, will receive a $15.15 credit on their next month’s bill.
(C)
During the promotional period July 27, 2005 through October 27, 2005, business customers with
four lines or fewer, who subscribe to one of the following: 1) Sure Solution II package plus any Embarq Communications, Inc. long distance plan 2) Priority Solution package plus any Embarq Communications, Inc. long distance plan or 3) Rotary Classic Solution, will receive a $25.25 credit on their next month’s bill.
(C)
During the promotional period, July 27, 2005 through October 27, 2005, business customers who
contact the Telephone Company to request that the telephone number associated with their individual access line service, Rotary Access Line service or any Bundle be ported to another service provider, may receive a $11 credit per month for 3 months when customers agree to retain their access line service. The credit will be applied on the customer's next three invoices. This offer is limited to one access line per customer.
(C)
Issued: August 23, 2006 Effective: August 24, 2006
Telephone - Pa. P.U.C. No. 26 Supplement No. 294 Section 1 The United Telephone Fourth Revised Sheet 14.2.6 Company of Pennsylvania Cancels Third Revised Sheet 14.2.6
During the promotional period August 24, 2005 through November 11, 2005, residential customers may purchase the Special Plan Bundle for a discounted rate of $24.95 for six months when they also subscribe to Embarq Communications, Inc. Solutions Unlimited Long Distance Plan – Option 1 plus either the Telephone Company High-speed Internet (DSL), DISH Network Satellite TV from the Telephone Company or EMBARQ Wireless in the following exchanges: Bruin, Butler, Chicora, Connoquenessing, Evans City, Meridian, Nixon, North Washington, Prospect, Petrolia, Portersville and West Sunbury.
(C)
Effective September 9, 2005, through December 31, 2005, the Telephone Company will waive all nonrecurring charges and service charges that are otherwise applicable for the installation of service when residential customers whose premises were destroyed or partially destroyed by Hurricane Katrina establish service in any location in the Telephone Company’s serving territory.
(C)
(C)
During the promotional period September 14, 2005 through December 14, 2005, the Telephone Company will waive all nonrecurring installation and/or Service Connection Charges that are otherwise applicable when a business customer establishes a new account and subscribes to Business Local Service (Business Individual Line, Key Trunk or PBX Trunk), ISDN-BRI, ISDN- PRI, Centrex Service II, Enhanced Frame Relay, or TransLink under the same order. The customer’s initial monthly charges must be at least $100.00 to qualify for participation in this promotion. Customers subscribing to services under this promotion who discontinue service within one year of installation will be assessed all charges originally waived under the promotion.
(C)
During the promotional period October 27, 2005 through January 24, 2006, business customers with four lines or fewer, who subscribe to a new Sure Solution II package with any Embarq Communications, Inc. long distance plan; Priority Solution with Embarq Communications, Inc. Small Business Unlimited Solutions II long distance plan; or Rotary Classic Solution will receive a $25.05 credit on their next month’s bill.
(C)
During the promotional period October 27, 2005 through January 24, 2006, business customers with four lines or fewer, who subscribe to either 1) a new Economy Bundle II A package or 2) Rotary Access Service and Classics Custom Calling Package with any Embarq Communications, Inc. long distance plan will receive a $15.05 credit on their next month’s bill.
(C)
During the promotional period October 27, 2005 through January 24, 2006, business customers who contact the Telephone Company to request that the telephone number associated with Business Individual Line, Rotary Access Service or any bundle be ported to another service provider, will receive a $6.00 credit per line up to four lines per month for 3 months when customers agree to retain their access line service. The credit will be applied on the customer's next three invoices.
(C)
During the promotional period October 27, 2005 through January 24, 2006, the Telephone Company will waive all nonrecurring installation and/or Service Connection Charges that are otherwise applicable for installation of an access line when a business customer establishes a new account and subscribes to one of the following: Economy Bundle II A package, Sure Solution II package, Priority Solution package or Rotary Classics Solution package. This offer cannot be combined with any other promotional offer.
(C)
(C)
During the period January 3, 2006 through April 2, 2006, the Telephone Company will waive all nonrecurring installation and/or Service Connection Charges that are otherwise applicable when a business customer establishes a new account and subscribes to Business Local Service (Business Individual Line, Key Trunk or PBX Trunk), ISDN-BRI, ISDN-PRI, Centrex Service II, Enhanced Frame Relay, and/or TransLink under the same order. The customer’s initial monthly charges must be at least $75.00 to qualify for participation in this promotion.
(C)
GENERAL REGULATIONS 23. PROMOTIONAL OFFERINGS (Continued) b. Special Promotions (Continued) During the period January 25, 2006 through June 30, 2006, business customers with four lines
or fewer, who subscribe to one of the following services will receive a $25.15 credit on their next month’s bill.
1) A new Sure Solution II package with any Embarq Communications, Inc. long distance plan;
or 2) A new Priority Solution package with Embarq Communications, Inc. Small Business
Unlimited Solutions II Long Distance Plan; or 3) A new Rotary Classic Solution package. During the period January 25, 2006 through June 30, 2006, business customers with four lines
or fewer, who subscribe to one of the following services will receive a $15.15 credit on their next month’s bill:
1) A new Economy Bundle II A package plus any Embarq Communications, Inc. long distance
plan; or 2) A new Rotary Access Service with, Classics Custom Calling Package plus any Embarq
Communications, Inc. long distance plan. During the period January 25, 2006 through April 24, 2006, business customers who contact the
Telephone Company to request that the telephone number associated with one of the following services be ported to another service provider, will receive a $5.50 credit per B1 line up to four lines per month for 3 months when customers agree to retain their access line service:
1) Individual access line service (B1); 2) Rotary Access Service; 2) Any Solutions Package The credit will be applied on the customers next three invoices. During the period January 25, 2006 through April 24, 2006, when a business customer
establishes a new account and subscribes to Business Local Services (B1) and also subscribes to one of the following services, the Telephone Company will waive all nonrecurring installation and/or Service Connection Charges that are otherwise applicable with the B1 service:
1) Economy Bundle II A package; 2) Sure Solution II package; 3) Priority Solution package; 4) Rotary Classics Solution package This offer cannot be combined with any other promotional offer. (C) Indicates Change
(C)
(C)
(C)
(C)
(C)
(C)
(C)
(C)
GENERAL REGULATIONS 23. PROMOTIONAL OFFERINGS (Continued) b. Special Promotions (Continued) During the period February 13, 2006 through May 13, 2006, residence customers who subscribe
to Home II Solution bundle plus Embarq Communications, Inc. Solutions Unlimited Market Test – Option 2 or the Telephone Company High Speed Internet, will receive a $10.00 discount on the Home II Solution bundle for 6 months. Customers must be contacted by the Telephone Company or must contact the Telephone Company and request this promotion.
During the period April 3, 2006 through October 3, 2006, the Telephone Company will waive all nonrecurring installation and/or service charges that are otherwise applicable when a business customer establishes a new account and subscribes to Business Individual Line, Key Trunk, PBX Trunk, ISDN-BRI, ISDN-PRI, Centrex Service II, Frame Relay, or Translink under the same order. The customer’s initial monthly charges must be at least $70 and the customer must commit to a minimum of a one year term in order to qualify for participation in this promotion. Charges for all regulated and non-regulated services, including all applicable taxes, surcharges and other fees, contribute towards the qualifying monthly charges. Customers subscribing to services under this promotion who discontinue service within one year of installation will be assessed all charges originally waived under the promotion. During the period April 3, 2006 through October 3, 2006, the Telephone Company will waive all nonrecurring installation and/or service charges that are otherwise applicable when a business customer establishes a new account and subscribes to ATM, Digilink, or Lightlink under the same order. The customer’s initial monthly charges must be at least $70 and the customer must commit to a minimum of a three year term in order to qualify for participation in this promotion. Charges for all regulated and non-regulated services, including all applicable taxes, surcharges and other fees, contribute towards the qualifying monthly charges. Customers subscribing to services under this promotion who discontinue service within three years of installation will be assessed all charges originally waived under the promotion.
(C)
(C)
During the period February 13, 2006 through May 13, 2006, residence customers who subscribe
to Home II Solution bundle plus Embarq Communications, Inc. Solutions Unlimited Market Test – Option 2 or the Company's High Speed Internet, will receive a $10.00 discount on the Home II Solution bundle for 6 months. Customers must be contacted by the Telephone Company or must contact the Telephone Company and request this promotion.
(C)
During the period April 3, 2006 through September 28, 2006, business customers may be
eligible for a one-time invoice credit. To be eligible, customers must (1) be contacted by the
Company or contact the Company and request this promotion and subscribe to any combination
of business services for which the total monthly charges equal or exceed $50 or (2) contact the
Company to request that their service(s) be disconnected and agree to retain their service(s),
with the customer’s continued total monthly charges equal to or exceeding $50. Charges for all
regulated and non-regulated services, including all applicable taxes, surcharges and other fees,
contribute towards the qualifying monthly charges.
A one-time credit amount, as specified below, will be reflected on the customer’s first invoice.
Total Monthly Charges Credit Amount
$50 - $100 $ 50.00
Over $1,000 $1,000.00
During the period April 14, 2006 through June 17, 2006, business customers may be eligible for discounted nonrecurring charges for Frame Relay Service. To be eligible, customers must subscribe to Frame Relay Service and to the Company's 1.5 Mbps Dedicated IP service offering under a one-year, two-year, three-year, or five-year term commitment. All service charges otherwise applicable for installation of Frame Relay Service will be waived for qualified customers. In addition, when customers subscribe to a one or two-year term, a single discounted Nonrecurring Charge (NRC) will apply in lieu of the Frame Relay Access Line NRC (includes access line and port) and the Permanent Virtual Circuit (PVC)-InterLATA NRC otherwise applicable for those individual Frame Relay rate elements. The NRC for a one or two- year term is $500 and $350, respectively. All NRCs will be waived when customers subscribe under a three or five-year term.
Issued: June 30, 2006 Effective: July 2, 2006
Telephone - Pa. P.U.C. No. 26 Supplement No. 291 Section 1 The United Telephone Company of Pennsylvania Original Sheet 14.2.11
GENERAL REGULATIONS 23. PROMOTIONAL OFFERINGS (Continued) b. Special Promotions (Continued) During the period June 19, 2006 through September 16, 2006, existing business customers with
five or more lines or trunks (including T1 based voice channel services such as ISDN-PRI, Individual Voice Channels for Custom Access Solutions) who add ISDN-BRI, Frame Relay, ATM, Digilink, Translink, or Lightlink, to their account, will receive a bill credit for the first month’s service for each qualified service added to the customer’s account. There is no limit to the number of qualified services that a customer can add to their account nor is there a limit to the number of times a customer can qualify for the bill credit during the promotional period. The bill credit for qualified services installed during this promotional period will be reflected on the customer’s first bill immediately following the installation of qualified services. The first month's service for which the customer is credited will count as the first month of service where a minimum service period or term commitment period are applicable. If a customer discontinues service for which credit was issued prior to the end of required service period, credits issued under this promotion will not be rescinded, and the customer is subject only to the applicable minimum service period or termination liability charges that are normally applicable for that service.
Issued: June 16, 2006 Effective: June 19, 2006
Telephone - Pa. P.U.C. No. 26 Supplement No. 297 Section 1 The United Telephone Company of Pennsylvania Original Sheet 14.2.12
GENERAL REGULATIONS 23. PROMOTIONAL OFFERINGS (Continued) b. Special Promotions (Continued) During the period October 4, 2006 through December 31, 2006, the Company will waive all
nonrecurring installation and/or service charges that are otherwise applicable when a business customer establishes a new account and subscribes to Business Individual Line, Key Trunk, PBX Trunk, ISDN-BRI, ISDN-PRI, Centrex Service II, Frame Relay, or Translink under the same order. The customer's initial monthly charges must be at least $75 and the customer must commit to a minimum of a one year term in order to qualify for participation in this promotion. Charges for all regulated and non-r

supplement no. 398 to telephone - pa. p.u.c. no. 26 the

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