superfast business - making the most of tablets for your business

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Serco Internal Welcome Kate Doodson Cosmic @cosmickated

Post on 14-Sep-2014

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Superfast Business - offers fully funded support to help ambitious businesses in the South West with a focus on rural areas identify, maximise and profit from the opportunities that superfast broadband and new technologies present. They have a team of expert advisers, a programme of events on hot topics offering inspirational insights and practical solutions and access to IT specialists and knowledge. The service is aimed at businesses who have heard superfast broadband is coming to their area or are already experiencing good connection speeds and fulfill ERDF eligibility criteria. Register on their website today to see if your business is able to access the full support package and keep up to date with the latest technologies and information. w: www.superfastbusiness.co.uk e: [email protected] t: 0845 603 8593

TRANSCRIPT

Serco Internal

Welcome

Kate Doodson

Cosmic

@cosmickated

Serco Internal

What is superfast business?

• Superfast Business is a European Funded programme of fully

funded business support for SMEs

• Delivered by Peninsula Enterprise, working with the Local

Authorities & Connecting Devon & Somerset broadband rollout

project

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• Business advice and specialist support to help growth businesses maximise

the opportunities of Superfast Broadband and associated technologies.

• Businesses can get support to:

– Developing an ICT strategy

– Developing your ICT network/ infrastructure

– Engaging new and existing customers

– Collaboration

– Client Relationship Management Systems

– Flexible working

– Moving your business to the Cloud

– Business Continuity

• Eligibility criteria apply to businesses accessing the service

Superfast Business Support

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http://www.youtube.com/watch?v=G7KZR9NwKQQ

The Connectivity “Revolution”

Support Available – 12 hours of support

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1. Register on our website (which incorporates the Knowledge

Hub). www.superfastbusiness.co.uk to unlock access to a range of

resources and materials

2. Check your eligbility

3. Let us know what areas of ICT and technology you might be interested

in

4. Talk to our Client Relationship Co-ordinator to check your eligibility and

arrange an appointment with one of our dedicated Business Advisers

Next Steps

Developing an ICT strategy Developing your ICT network/ infrastructure

Engaging new and existing customers Collaboration

Client Relationship Management Systems Flexible working

Moving your business to the Cloud Business Continuity

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http://www.youtube.com/watch?v=G7KZR9

NwKQQ

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• www.superfastbusiness.co.uk

• twitter @superfastbiz

• Facebook www.facebook.com/superfastbiz

• join our LinkedIn group 'Superfast Business SW'

[email protected]

• 0845 603 8593

Stay up to date

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Future Events

August 2013 21st Wednesday 10-12:30 Taunton The Future of Digital Business

28th Wednesday 10-12:30 Barnstaple The Future of Digital Business

September 2013 4th Wednesday 10-12:30 Newton Abbot Moving to the Cloud – is it you?

11th Wednesday 10-12:30 Wellington Moving to the Cloud – is it you?

17th Tuesday 10-12:30 Bideford Get the Most out of Online Marketing

18th Wednesday 10-12:30 Dartmouth The Battle of the Tablet Device

25th Wednesday 10-12:30 Cullompton The Battle of the Tablet Device

October 2013 2nd Wednesday 10-12:30 Paignton Implementing Flexible Working

9th Wednesday 10-12:30 Shepton Mallet Implementing Flexible Working

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Making the Most of Tablets for

your Business

Kate Doodson

Cosmic

@cosmickated

Serco Internal

4th age of technology

1. Productivity - Office

2. Network - connection

3. Digital – 2.0 connection through web

4. Post PC – tablet and mobile

In 3 years tablets have overtaken

smartphones in the amount of traffic

they drive to websites

Internet users view 70% more pages on

a tablet device than on a smartphone

- Q2 2013 iOS and Android accounts for

over 90% of mobile browsing in UK and

US and UK iOS is slightly ahead of

Android.

Tablet browsing 77%

of the share in the six

countries measured,

and continues to

increase its share

From August 2012 to February 2013.

There was a 200% average

growth in readers of digital publishing

apps.

Digital publishing

• One third of all likes on Facebook

now occur via a mobile device.

• the mobile share of Facebook “likes”

jumped 56% between December

2012 and January 2013.

Social media

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How are tablets changing the way we do business?

• 95% of employees say they use personally purchased devices for work use

• With or without IT’s blessing, tablets users are using their devices

for work purposes

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How are tablets changing the way we do business?

• It’s the thing that has

• Jumpstarted the cloud revolution

• Defined mobile working

• Increasing innovation at all levels

• Transforms face-to-face sales and marketing

• Simplifies point-of-sale and customer service

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Are tablets new? Why now?

• No, it’s just ‘grown up’

• Natural evolution of technologies & approaches

– virtualisation, automation, integration, and utility computing

• The revolution is around how IT resources are managed and

delivered

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1. Tablet devices & platforms

2. Day in the life of a tablet for business

3. Innovative use of tablets

4. Data solutions 3g, wifi, mifi

5. Accessories

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Tablet devices

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Apple iPad

The iPad with Retina Display

• Size: 9.5” tablet

• Operating system: iOS

• Price: from £399

• Display: 2048x1536 Pixel Retina

display

• Storage: from 16GB

• Outputs: accessories

• Camera: Front and rear 5.0 MP

• Weight: 652g

• Battery life: 9 hours

• Processor:Quad core1.4GHz A6X

It doesn’t have a native file

structure and outputs are limited.

Bluetooth for connections to

keyboard and mouse

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Samsung Galaxy Tab 2

The Samsung Galaxy Tab 2

• Size: 10.1” tablet

• Operating system: Android

• Price: £160

• Display: 1,280 x 800

• Storage: 16GB, microSD slot

(boost to 32GB)

• Outputs:

• Camera: Front and rear 3MP

(VGA)

• Weight: 588g

• Processor: dual-core 1GHz

ARM 9 processor

Slightly bigger screen, and can

add more memory through SD

card

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Dell Latitude 10

The Dell Latitude 10

• Size: 10” tablet

• Operating system: Windows 8

• Price: from £375 -£560

• Display: 1,366 x 768

• Storage: from 64GB & SD memory

card

• Outputs: USB port, mini HDMI out

• Camera: Front and rear XMP

• Weight: 658g or 860g

• Battery life: 27 hours or 12hours

• Processor: 1.8GHz Atom Z2760

Runs native Office applications

Windows based office environment

and connects straight into a SBS

Windows server environment.

Comes with a powered desktop dock (for USB keyboard) with a

Gigabit Ethernet socket and a

stylus for note-taking and

handwriting recognition.

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Platforms

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Microsoft surface Pro

Dell latitude 10

Lenovo Yoga

Samsung Galaxy tab

Nexus 10 or 7

LG

Windows – Closed

source software

iOS – Closed source

software

Android – Open source

software, Linux based

iPad

iPad mini

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• Launched 2012

• Windows RT and Windows 8

• Full operating system – like a laptop

• Full programmes Word Excel etc

• Great for integrating into a Windows server based business

• DOWNSIDES

• A little fiddly – Windows 8

• Not many apps

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• Launched in 2008

• From Google

• Android platform is flexible for developers

• Thousands of platform variations, can

make changes yourself.

• Lots of Apps in Google Play store

• DOWNSIDES

• Fragmented platform for enterprise rollout

• Google Play store, not vetted

• Can be tricky from out of the box to set

up

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• Launched in 2010

• Own iOS operating system now iOS 7

• Largest App store 700,000 apps and verified

• Media rich

• DOWNSIDES

• Price

• It’s all Apple

• iPad does not come with a native user

accessible file system. Can’t personally

copy files over to the device the way they

would to a PC’s flash drive.

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Day in the life of a tablet for

business

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Morning!

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Fantastical

https://itunes.apple.com/gb/app/fantastical/id575647534?mt=8

• Separate calendars

• Integrate with Exchange – view all calendars

• Intelligent input ‘lunch with john’

Calendar apps

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Hootsuite & Flipboad

• Hootsuite view all social media, all mentions or search

terms you follow

• Schedule posts for the day ahead

• https://itunes.apple.com/gb/app/hootsuite-for-twitter-

facebook/id341249709?mt=8

• Flipboard

• https://itunes.apple.com/gb/app/flipboard-your-social-

news/id358801284?mt=8

• LinkedIn

Social media management tools

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Tablets for

Sales

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• TripLog - https://itunes.apple.com/us/app/triplog-gps-

mileage-log-tracker/id585918522?mt=8

• NCP car parking -

https://itunes.apple.com/gb/app/ncp-car-park-

finder/id522639528?mt=8

• Google Maps

https://itunes.apple.com/gb/app/google-

maps/id585027354?mt=8

• Ringo

• https://itunes.apple.com/gb/app/ringgo/id342898717?

mt=8

• Where’s my car

Travelling to meetings

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iBooks

pdf of sales literature

https://itunes.apple.com/gb/app/ibooks/id364709193?mt

=8

PDF of presentations too Dropbox Keynote iBooks

(share a print open in another app) rather than

connecting device to desktop

PDF and portfolio view and share

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• Forms App

• Forms is a client of Google Forms (Google Docs). The Form you created on your PC can be viewed in the

most suitable layout for iPhone/iPad. Works offine and

sends when online

• Create Google Form - fill in on iPad or tablet

Quote & form filling

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Docusign

Sign documents on the ipad

• https://itunes.apple.com/gb/app/docusign-ink-sign-

pdf-documents/id474990205?mt=8

• Securely collect information and sign anything,

anywhere, anytime, on any device.

• Identity management, authentication, digital signature,

forms/data collection, collaboration, workflow

automation and storage.

• Integrations – including Box, DropBox, Google Drive,

Microsoft and Salesforce.com

Electronic Signature management

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• Doodle

• Arrange meeting date and times with multiple clients

• Link to your Outlook or Google Calendar

Planning next meeting

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• Video conferencing – hangouts, skype

• Google Hangouts - (email contacts are synced with

hangouts)

&

• Skype/ Microsoft Lync instant message, collaboration

• Unified Communications

Massive strides forward with superfast broadband

Remote meeting management

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• LogMeIn

• Get remote access to your PC or Mac from any

device, anywhere .

• https://itunes.apple.com/gb/app/logmein/id479229407

?mt=8

Access other devices PC or Mac

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Tablets for…

Training/Presentation environment

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• Eventbrite managers app

• Stay organized and check in attendees faster at your

event with Eventbrite's Entry Manager app!

• Scan tickets or look up names on your iPhone, iPod

touch, and iPad.

• https://itunes.apple.com/gb/app/entry-

manager/id368260521?mt=8#

Event attendance management

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Presentation software - Keynote for iOS

Some fonts, transitions, and builds that aren’t

available on the iPad,

In PowerPoint on PC - SlideShark for iPad

iBooks – PDF versions of presentations

Presentation Apps

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• Connector - iPad to VGA or HDMI connector

• AirPlay mirroring (need iOS5 or above)

• Apple TV or turn a computer into an AirPlay

receiver AirServer or Squirrels’ Reflection

Show off your presentation

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• iPad physically connected to VGA?

• Keynote Remote - use your phone as a remote

• If your iPad is physically connected to your display

• or if you want to be able to move around during your

presentation without carrying the iPad with you

• https://itunes.apple.com/us/app/keynote-

remote/id300719251?mt=8

• iPhone becomes a remote control for Keynote on your

iPad, and previews your slides.

• Must be on the same wireless network

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• Forms App

• Forms is a client of Google Forms (Google Docs). The Form you created on your PC can be viewed in the

most suitable layout for iPhone/iPad. Works offine and

sends when online

• Save to Google Drive

Feedback form filling

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Tablets for…

Research and Learning

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• iTunes U https://itunes.apple.com/gb/app/itunes-

u/id490217893?mt=8

Access to complete courses from leading universities and

other schools and the world’s largest digital catalog of

free education content — right on your iPad, iPhone, or

iPod touch.

Whether you’re majoring in molecular biology at a

university, taking Spanish in high school, or just interested

in European history

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• Podcasts App

https://itunes.apple.com/gb/app/podcasts/id52546302

9?mt=8

• Podcasts app is the easiest way to discover, subscribe

to and play your favourite podcasts. Explore free audio

and video podcasts from the Podcasts Store.

• Create personal stations that update automatically

with new episodes. Sync playlists from iTunes, or create

an On-The-Go playlist to play just the episodes

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Tablets for…

Receiving Payments

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• Sage Line 50

• https://itunes.apple.com/gb/app/sage-

50/id449575552?mt=8

• Dashboard, P&L and Headline reports provide

overview of Company Financial Position

• Immediately respond to customers by emailing or

viewing PDF invoices, quotes and sales orders

• View details and transactions for customers, suppliers,

bank accounts

• View and Create Invoices, Sales Orders, Quotations

and Customer Records

• View transactions on customers, suppliers and bank

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• Invoice ASAP (Quickbooks)

• https://itunes.apple.com/gb/app/invoice-asap-for-

paypal-quickbooks/id451228846?mt=8

• Customize Invoices -Add Your Logo

Unlimited Cloud Storage

QuickBooks & QuickBooks Online Sync

• Each invoice you create is securely stored as a unique

URL/Website.

• This web-document can be sent to customers as a link,

and displays as a web-invoice.

• This allows you and your customers to view signatures &

photos and hear voice memos attached to the invoice.

You can link your web-invoices with PayPal or an

existing merchant account for web payments. You can

also mark invoices as paid in the field with the mobile

app.

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Square Card Reader/Huddle Buy

• receive payments from cards….2.75% per swipe for

Visa, American Express, MasterCard and Discover. No

contracts, monthly fees or merchant accounts. Funds

are deposited into bank account the next day.

PayPal

• Access your account info, Tap to pay and order from

phone, Pay using PayPal at local shops.

• Pay back friends instantly or collect money

• https://itunes.apple.com/gb/app/paypal/id283646709?

mt=8

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Tablet innovation…

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• At-table ipads

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Use of tablets in Construction

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Connecting your tablet

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• Mobile data – 3G, 4G and Wifi

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Mobile 3G

• 3G enables devices such as mobile phones and mobile dongles to deliver

broadband-speed internet.

• Download speeds of up to 21Mb and upload speeds of up to 1.76Mb via a mobile dongle, USB modem or MiFi.

• Ave speed? 1.5Mb

• 3G is good for - emails, maps, Facebook, low quality YouTube,

Skype calls, Twitter and other low-level application

• 2G (dial up) 3G broadband 4G superfast

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• How can I use 3G?

• Through 3G enabled some tablets….

• OR creating a Mifi hotspot

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4G

What is 4G?

• Faster and fatter

• Promised speeds of up to

– 100Mb at high speed (driving or train)

– 1Gb low speed (sitting or walking)

• Offering around 40Mb in UK – reality 20Mb

• 4G uses LTE spectrum

• 800Mhz – long distance, not impacted by obstacles, ideal for

rural areas

• 2.6Ghz – shorter distance – ideal for city centres

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2.6Ghz

800Mhz

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3G vs 4G

downloading 3G 4G

Downloading YouTube homepage

3.6 s 1.8 s

Downloading a music track 8.6 s 4.3s

Loading Facebook news feed

5.3 s 2.4 s

Uploading 100 photos to Flickr

7m 46s 4m 5s

Download Hunger Games 41m 06s 14m 53s

Source OPUS EE September 2013

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Accessories

• Keyboards

• Dobbers

• Connectors

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• Questions

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• 10 Android Apps you won’t find on an iPad

• http://android.appstorm.net/roundups/awesome-android-tablet-apps-you-wont-find-on-the-ipad/

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Deploying iPads across an organisation

• Apple generally has its own way of doing things, and device

management is no different. You can use configuration profiles for iPad administration, similar to the way you useGroup

Policy to manage Windows computers, but the level of control

you have over iPads with configuration profiles isn't as deep.

You can take actions to lock out the App Store, install

certificates, disable features such as Web browsing and instant messaging, and even lock down the screen to a single app in

kiosk situations. The configuration profile also enables you to

preconfigure accounts such as the mail client,Wi-Fi networks,

and virtual private networks.

• The configuration profile is really just an XML file that contains

the custom details about the settings required for the iPad. To

distribute these settings, an Apple utility called Apple

Configurator has three modes -- Prepare, Supervise and Assign -- that follow the lifecycle of the tablet.

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Roll out update

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Roll Out

• The Government ambition is to have the best

Superfast Broadband Network in Europe by 2016.

• By 2014 two thirds of UK premises (residential and

business) will have access to superfast broadband

• Improved broadband (>2mbps) to every business

and community across Devon and Somerset by 2016

• Faster broadband (>20mbps) to at least 90% of the

area by 2016

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Roll Out

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How will the Roll Out Work?

• Contract signed 29 January 2013

• Eleven implementation phases with implementation

completing late 2016

• 6 – 9 months average to survey, design and plan per

phase. The survey and planning process has started.

• 3 – 9 months average deployment per phase. First

cabs forecast to be deployed and first services

available to businesses & residents by year end 2013.

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Areas announced:

• Moretonhampstead,

• Holsworthy,

• Sticklepath (near Okehampton), (Started 3 months early)

• Bradford on Tone, (Started 3 Months Early)

• Bishops Lydeard,

• Creech St Michael

• Monkton Heathfield (near Taunton)