42 | S U P E R B R A N D S V O L U M E X I I

F&NHB’s operating businesses are managed according to products and services namely, Food & Beverages Malaysia (F&B Malaysia), Food & Beverages Thailand (F&B Thailand), property and others.

Through effective trade execution, the Group has solidified its market leading positions in Malaysia, both in value and volume shares, with 100PLUS continuing as the number one isotonic brand in the country together with F&N SEASONS and F&N NutriSoy being the number one in the soya category, and F&N SEASONS and OYOSHI topping the tea category.

F&NHB is also the undisputed leader in the sweetened condensed and evaporated milk in Malaysia and Thailand. Millions of consumers from all walks of life enjoy their daily cup of tea or coffee, cakes and pastries, made with F&N’s broad range of dairy products under the F&N, TEAPOT, Carnation, Cap Junjung and IDEAL brands, as well as liquid milk and juice fruits under the F&N Magnolia, FARMHOUSE and F&N Fruit Tree brands.

Its F&B Thailand operations, managed under F&N Dairies (Thailand) Limited is currently the leading food and beverage company in Thailand and Indochina. The company is a market leader in the sterilised milk segments, and also holds a leading position in the condensed and evaporated milk categories in Thailand. Among the brands marketed by the company include

TEAPOT, F&N Magnolia, Carnation and BEAR BRAND Sterilised Milk.

F&NHB is also an exclusive manufacturer, marketer and distributor of Carnation, Cap Junjung and Ideal canned milk products in Malaysia, Singapore, Thailand, Brunei and Laos.

HISTORY136 years ago, two visionaries, John Fraser and

David Chalmers Neave formed The Singapore and Straits Aerated Water Company to produce carbonated soft drinks. This company eventually became one of the region’s food and beverage giants, Fraser & Neave (F&N).

Today, the F&N Group is among the oldest, most recognised and most successful businesses in Singapore and Malaysia with core expertise and leadership in the Food & Beverage, Property and Publishing and Printing sectors.

PRODUCT Cutting Edge Manufacturing Plants

F&NHB’s state-of-the-art plants are equipped to serve the rapid growth, as well as meet production capabilities to ensure they continue to deliver innovative products to consumers and capture the growth opportunities in the new markets.

The facilities utilise the latest manufacturing technologies and meet the highest standards of food safety and efficiencies in the production of its various products, with strict quality control measures undertaken at each step of the manufacturing processes. Its soft drinks factory in Shah Alam, operational since 1996, is one of the largest in Southeast Asia.

MARKET Trusted By Generations

Founded by two visionaries, John Fraser and David Chalmers Neave in 1883, Fraser & Neave Holdings Bhd (F&NHB) has over 130 years of business presence in Malaysia and is amongst the region’s oldest and most established companies with its brands enjoying the distinction of being a market leader and household name in many categories - thus positioning the Group and brand as one that is trusted by generations.

Synonymous with Malaysians from all walks of life due to its rich history which spans 136 years, F&N has been fulfilling its brand promise of ‘Pure Enjoyment, Pure Goodness’ through its diverse portfolio of beverages. It describes the experience the Group promises consumers each time they reach for their products, for healthier drinks and tastier food. The brand promise also encapsulates the Group’s commitment in meeting the health and wellness needs of its consumers of all ages.

The company is currently the largest beverage manufacturer in Malaysia with a portfolio of twenty well- loved brands namely, 100PLUS, F&N Fun Flavours, F&N SEASONS, F&N Condensed and Evaporated Milk, F&N Magnolia, OYOSHI, FARMHOUSE, Carnation and F&N Fruit Tree. Many are leaders in their segments and have become a cultural institution in Malaysia and the region.

Listed on Bursa Malaysia’s Main Board, F&NHB is one of Malaysia’s diversified blue-chip companies with expertise and prominent standing in the food and beverage business. The Group has an annual turnover in excess of RM4 billion from its core business in the manufacturing, sale and marketing of beverages and dairy products, offering sustainable returns to its shareholder.

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Malaysia and Thailand. F&N has a fully integrated and extensive

distribution system that ensures its products are distributed efficiently to all consumers, and emphasises on responsible marketing and sales practices, and takes steps to engage consumers and customers through various activities. Input from consumers and customers is used to improve its marketing practices and enhance its sustainability. Consumer feedback is a priority and a toll free careline is utilised for continuous improvement.

The Group’s enduring partnership with a strong distribution network of traditional and modern trade customers ensures a seamless flow of deliveries, stocks and inventories to its combined operations and service of over 70,000 outlets across Malaysia and more than 150,000 outlets across Thailand.

RECENT DEVELOPMENTSAs a market leader, F&NHB has been

successful in constantly finding new opportunities and formulating strategies to sustain its profitable growth. The Group continues to accelerate innovation and reinvention to create a broader portfolio of affordable, tastier and healthier products to meet the increasing demands and expectations of today’s modern and health-conscious consumers.

This includes reformulating and repackaging of many of its products such as the 100PLUS Reduced Sugar, 100PLUS Active Powder, F&N Condensed Milk in innovative squeeze tube format and stick pack formats which were introduced to commemorate the Group’s 135th anniversary, and also the F&N Magnolia Lactose Free Milk Products in Thailand.

Consumers can look forward to more healthier beverages being introduced to the market as F&NHB aims to make great strides toward offering healthier options without compromising on taste, in line with its “Pure Enjoyment, Pure Goodness” pledge.

In its approach to sustainability, the Group is looking at continuously improving the post consumption habits of its consumers by inculcating the 5R (Reduce, Reuse, Recycle, Rethink and Reinvent) behaviour amongst students. F&NHB is also working with schools across Malaysia, covering diverse age group ranging from pre-school to secondary levels, in the School Recycling Programme to help positively shape responsible citizens of the future.

THINGS YOU DIDN’T KNOW ABOUT F&N

In 2018, the Group invested RM500 million over a three-year period to increase the capacity and capabilities of its manufacturing plants, including a new aseptic cold filling Polyethylene Terephthalate (PET) line at the Group’s Shah Alam plant and a debottlenecking programme at its dairy plant in Pulau Indah which has added up to five million cases in additional annual capacity to fuel and accelerate exports from Malaysia and domestic growth. This initiative will be able to address the much-needed capacity for exports and domestic markets.

The Group’s first-of-its-kind Ultra-High Temperature processing (UHT) line at the Kuching plant will be able to meet the increasing demand in East Malaysia with an estimated capacity of more than 3.4 million cases a year while reducing the need to transport its products from Peninsular Malaysia, and at the same time, reducing its carbon footprint.

F&N plants are internationally recognised with ISO 14001 certificate for environmental management standards, ISO 22000:2005 certificate for food safety management in addition to the GMP (Good Manufacturing Practice) and HACCP (Hazard Analysis Critical Control Point) certificates. F&N dairy manufacturing plant in Thailand has also received the FDA Quality Award 2019 from the Thailand Food and Drug Administration, for six consecutive years, for exceptional product quality, excellent quality management systems and active involvement in CSR activities.

Currently, the Group has eight manufacturing plants, six in Malaysia and the rest are in Thailand.

Going Global F&NHB has presence in more than 70

countries across the globe and the key markets include Greater China, Myanmar, Philippines, Indonesia, Middle East and Africa. The Group is looking at extending its global footprint and localising its operations overseas, especially in key halal markets including the Middle East, by leveraging on its Halal hub credentials.

As a major player in the halal F&B industry, the F&NHB Group Halal Council looks into embedding the Halalan Toyyiban guidelines throughout the organisation, extending them to the Group’s workplace practices and its engagement with consumers and society.

A key and distinct differentiator for F&N is its innate ability to rapidly deploy an unparalleled nationwide distribution system to ensure the pervasiveness of its brands and products in the marketplace and communities throughout

• F&N has over 130 years of business presence in Malaysia and is amongst the region’s oldest and most established companies,

• F&N is the largest beverage manufacturer in Malaysia with a portfolio of twenty well- loved brands.

• F&N is the undisputed leader in the sweetened condensed and evaporated milk in Malaysia and Thailand.

• F&N has presence in more than 70 countries across the globe.

While seeking to maintain its leadership position in the market, the Group is committed in rewarding its shareholders with strong returns and remained committed to creating sustainable value for its consumers, customers, employees and the local communities where it operates.

www.fn.com.my